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Discount Tire
100 S Loop 288, Denton, TX 76209, United States
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Discount Tire
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Ju
Review №1

Consistently a nice bunch of folks who work here and take good care of us.I’m always in and out quickly.Plenty of places to sit and work while you wait, with great WiFi and charger ports on the walls.And now it looks like you can book an appointment, that’s super cool!

Ra
Review №2

Pulled in to the mini side drive thru to have front driver-side tire checked for low pressure, and after waiting around 15min, I was helped by the friendliest technician who took the time to explain lower temps outside can affect tire pressure if you can rule out theres no nail puncture. I really appreciated him taking a moment to be human because in this Covid-19 climate we live in, we have somehow lost our ability to show kindness even through a mask but this technician wasnt concerned about that, he spoke clearly through the mask without an issue. After airing up the tire, he politely said..have a blessed day Wow, that made my day 😊💕

Ro
Review №3

Quick service if you have an appointment. They have missed the mark with previous tire inspections where they didnt catch a puncture/leak point. In which case, I would simply drop by again. If you are buying new tires, the certificates are well worth the service. Staff are super friendly and will explain any issues.

Ro
Review №4

Had to spend 2 and half hours there to get my tire fixed but hey it was free so Im happy! Thanks guys! Good luck on getting more staff.

de
Review №5

I was very impressed with my visit! I had a flat tire due to running over a nail, and Nicholas was very professional, helpful, and kind! He helped me understand why I needed to replace my two front tires, and even while I was waiting, I could overhear conversations from other employees, and was just very impressed at the amazing customer service! You can tell everyone really cares about what they do. They also are super quick, and replaced my tires in about 20 minutes. Thank you!

We
Review №6

These guys are awesome. I went in one time for air and they found the screw that was causing the problem. Fixed it, no charge. So now I keep coming back. They are quick, efficient, and super friendly. True, they tried to keep my security lug nuts this last time, but they gave them back as soon as I asked. ;)

Ma
Review №7

The guy checking air pressure is really polite

Ju
Review №8

Great service at this Discount Tire, very fast & super friendly staff. It is dog friendly which was great because I had the pup with me. I will definitely be back if my car is in need again.

Ke
Review №9

Man, I was in and out WAY faster than expected! I was ready to chill and wait for another 30 min when they said my car was ready. Great service!

Mi
Review №10

Excellent customer service. Always a pleasure doing business at this particular store. Thank you guys.

To
Review №11

I’ve dropped about $2k over the last year on 3 sets of tires here. When purchasing the tires everything was great, no complaints.However, their tire maintenance is severely lacking. I brought my wife’s car in for a balance and rotate. They pulled the car in at 11:06 and out at 11:11. I watched from a distance and I’m fairly certain they only actually balanced 2 of them. The car now has a vibration on the highway.The next day I had an appointment for my other vehicle, so I made sure to watch more closely.I specifically asked for 2 things, my air pressure and for them to cross two of the tires when the rotated them. I was assured that would be done. As I watched, they had two guys working on the car, the guy on the right side (the side you see from the waiting room) actually balanced both tires and and checked the air, the guy on the left only rolled the tires to the machine and went through motions (didn’t really balance anything) and did not check the air. They rotated them but did not cross them like I requested and was told would happen.I know they just view as a “free” service, but I, in fact, paid for the service when I purchased the protection plan.

sh
Review №12

It is a great place for tires and tire repair.Good assortment of tires and reasonable charges for services.Knowledgable employees who are free with helpful information.

A.
Review №13

Quick and curteous service! I had no idea what was wrong with my tire, but Mr. Booker diagnosed it quickly, and he and his team had me back out on the road quickly. Everyone was polite and efficient, and I appreciated it!

Sa
Review №14

The people were friendly and they were super fast even though they looked busy

Jo
Review №15

Excellent service. Highly recommend booking through appointment to avoid wait times.

Sc
Review №16

My wife took our suv for tire pressure check and a flat fix, screw in the tread. They refused to fix it and instead insisted we need to buy new tires. The tread is low yes but we cant afford tires till payday and cant get to work on a flat tire. I went to Walmart and got a plug kit and fixed it myself and on payday well be buying 2 new tires someplace else. Also, when I aired up the tire at Walmart I checked the other 3 and they were all low 15psi. Did they even check the pressure like they said? It doesnt seem like it.

Ry
Review №17

So far an okay experience. Payed 114 per tire with 80,000 mileage warranty and got the hazard coverage as well. Pretty pricey but will see how worthwhile it is when it is time to finally change them. Friendly customer service and overall good service as a first timer.

De
Review №18

The guy that checked my tire pressure was great and checked quality and gave me a report without me even asking. Great customer service.

Ma
Review №19

They replaced a tire for free for me today because I had purchased a certificate from them for it when I originally purchased the set of tires. They did a great job! Very friendly people!

Di
Review №20

Staff is always friendly. Good honest service and they offer veterans discount. So thankful for that, they are my go to foe tires. Go get some tires and keep rolling

Sh
Review №21

Discount Tire has been replacing my tires since 1996. This location has some good people working here. Wait times are long unless you make an appointment. Their website is having issues booking appts right now. They even had a hard time locating my info in their system. Bring your receipt with you when you arrive just in case.

Th
Review №22

Still trying to get my tires ordered that I emailed about Wednesday of last week. Called the store with the part number and was told they would need to make sure they can get these tires and would call me back when they had an estimate of when they would be here I said thats fine I need a callback though because if you cannot get them Id like to look at other options.They looked up my account with my old phone number and even updated it with my new phone number. Never got a call back through the weekend and when I emailed the person who responded to me through their price match system, they contacted the store and the store told them they had no indication that this tire was ever looked up. Which to me says they are trying to say I never called. Ill give the other store in Denton my money then or shop somewhere else. Why offer price matching if the employees just blow you off?

Br
Review №23

Went in for a tire pressure check and Eric had me in and out in less than 10 minutes. Couldnt ask for better service.

Ra
Review №24

Discount Tire will take care of all your wheel and tire needs at a reasonable price, its the only tire shop that I go to!

Le
Review №25

Always excellent service. Guys are kind and always helpful. Ive had great experience every time I go in

Fr
Review №26

This place is awesome and well deserving of a full 5-star rating!!! I received excellent service during my recent trip to this location and cant recommend them highly enough. More specifically, a gentleman by the name of Scott was the employee who ended up serving me, and I cant speak highly enough about this man! I honestly wish every employee I had to deal with were as friendly, kind, and helpful as him. A true model employee. Discount Tire has always given me great service (even way back when they were located off Loop 288 & Lillian Miller) and I continue to recommend them to my friends and family. This new location is no different. Its rare you find a business whos main priority is making sure youre taken care of and get something you are happy with, even if it ends up costing them more time/less profits/etc. and I wish more businesses adopted this approach - seriously take notes people!!!Looking forward to continued business and my next visit to this location 👍🏻👌🏻🤙🏻--Fred(*I chose to take the time to write this review, of my own volition. It was entirely my idea because I honestly feel they deserve the recognition*)

Ca
Review №27

First time at this Discount Tire. 20+ year customer. Scott and Thomas provided EXCELLENT customer service. BEST PLACE to buy your tires and get the warranty!!

Ja
Review №28

Great service and they fixed a hole in my tire for free.

Vi
Review №29

These people are great I went in with a problem and not much money, they figured out a way to help me, definitely recommend

Br
Review №30

Great service, you can pick your tires online, make any appointment and be in and out in 30 mins. Love it.

Jo
Review №31

Good service. Hard heads.

al
Review №32

Great service all around!

Sh
Review №33

Every time I go in, Brock always helps me with my car maintenance/repair issues. Service is done in a timely fashion and all my questions are answered. I would recommend anyone to go to this location.

Jo
Review №34

I buy a lot of tires from them but it seems like every other time that I come in they come up with reasons that they wont work on a tire repair issue. The most common one is sorry the tire is below 3/32 of an inch so we cant touch it. I once had a bubble bulge on the sidewalk of a tire soon after installation and they wouldnt replace it for manufacturing defect and they wanted to prorate based on below half tread tread life and not the 1/6 of mileage of warranted life. Another fun time was with my pickup truck with larger than original tires that cost easily $200 a piece. 4 years ago they wouldnt inspect a slow leak on one of those tires because they said the tire was too old and might have dry rot and they simply wouldnt touch it. That same tire is still on my truck and doing just fine. (We only drive the truck about 300-500 miles per year). Again today I heard sorry we cant touch your tire, but would you like to buy another one and these other tires should be replaced too. No thank you, Ill drive on them for another few months to half a year.

Br
Review №35

Easy and quick. Love discount tire!

Da
Review №36

Friendly, polite, and helpful staff.

Re
Review №37

I was 20 min late to my appointment and they still had me out the door in under 45 minutes.

Ma
Review №38

Great experience. Got a decent price on tires. I looked up the tires I wanted on their website and found what I wanted. Gave them the item number and they got me hooked up. The tires I wanted were not factory size but they would work, and the guy helping me just gave me two slight warnings and I told him I understood that when I found them on the website. Anyways, they got me in and out really quick. I will definitely go back if I am ever in the area. Highly recommend this location.

Cr
Review №39

Ehh, Customer Service was just okay...I understand, your time is valuable, but the employee was there. (5:20pm)My family has gotten tires with protection plans for almost all of our vehicles. Typically, we only have good things to say... today however, my mom did not have the best experience.As I mentioned it was after closing.She noticed her tire light flick on while driving I35, she took the exit knowing her tires are from Discount. They did air it up, however there was a huge screw in the tire and the air was lost quickly! Luckily she was able to make it down the road, where she got it patched. However, she shouldnt have had to do that. Im not writing this review because they did anything wrong, I am writing this review because I am 1200miles away and I can not do anything for her from here.The representative was quick to tell her something along the lines of no we cant do more and we are closed, bye./facepalmExcuse me, what if that was your mom, sir?If you could, next time at least try to be nice about it Yes maam we are closed, I do apologize. I mean come on Denton, Texas.So thank you for airing her tire but you likely lost business over this one.Its not what you say, its how you say it.

Tw
Review №40

Dropped off atv tire to be replaced find out how service is when they call me to pick it up

M
Review №41

Went in the day after Christmas 2020 prepared to buy at least one and possibly all four tires. They patched up my tire quickly and everyone I came into contact was wonderful! Will be back!

C
Review №42

I went here today to fix a flat tire. Jeremiah H. was the guy who helped me (what’s shown on my ticket) and told me it would be about an hour wait (he didn’t seem very happy), so I asked him to call me on my cell number I gave him, just Incase I was walking out side, for when it was done. Well about an 1.5 hour wait with an impatient 19month old I asked a different employee when my car would be done. No one ever called my name inside the building, nor called me when my car was ready. The gentleman who checked me out said “he would have a talk with the guy who was supposed to call and that he even wrote CWD (Call when done) at the top of my paper. Needless to say, Jeremiah, that’s disappointing to do something so easy.

Te
Review №43

Discount always makes me feel comfortable and taken care of. I like the no nonsense of any sales pitch and knowledge of staff if I have a question.Also it feels great driving my car w my new set; Huge improvement!

Pa
Review №44

I asked for air pressure check they told me about 10 minutes I waited about 45 minutes to an hour still nobody came over to me they knew I was there waiting

An
Review №45

Very helpful, no hassle, definitely the superior Discount Tire. Its little wonder appointments are so much more booked up on this one.

Ka
Review №46

Im a repeat DT customer. This visit was my first time buying new wheels and tires at the same time. Discount Tire goes above and beyond, as always. Special thanks to Hayden for helping me through the process. Highly recommend!

Ja
Review №47

If zero stars was a rating that would be it, went in to get a tire patched with a leak and sat there for an hour an half and they still hadn’t moved the car from where I parked it. Got my keys and left. Ridiculous and will not come back.

Al
Review №48

This place is decent. Good customer service.

Ro
Review №49

Got me in and out in good time

Di
Review №50

Excellent service! Went in May to get 2 sets of Goodyear tires for my car, and my daughters car. They were ordered and put on the next day. Couldn’t ask for better service!

Ph
Review №51

Top rated Professional Staff ! Great experience every time

CR
Review №52

The manager Kerry was very helpful and got me in and my tire replaced! The first tire that another sales associate order was the incorrect speed rating and Kerry caught that and ordered the corrected tire which arrived the very next morning. Best prices on tires as well.

Jo
Review №53

Excellent people and service. Very fast, and did great talking care of my vehicle getting new tires. Hands down the best place to go, especially if you have a Subaru!!

Lo
Review №54

I tend to always buy my tires from them. Most of them are quite knowledgeable and helpful. My only gripe is something that they cant actually do anything about, and that would be their customers. So many of them are rude. They will come in leave their trash all over the place, get in arguments over their phones, or with each other. Then sometimes you stop in and get a two hour wait.

Bo
Review №55

Kerry took great care of me and was in and out in less then a hr

Li
Review №56

They said they had difficulty finding the puncture on my flat tire, and once they did they declared my tire unfixable. The next day I took that tire to Meineke, who had it patched within half an hour for no charge. Which means Discount Tire LIED just to get me to buy a new tire! I’m never going back!

Ca
Review №57

This location, as I’m sure all locations, but this one especially has been a light at the end of a dark tunnel. They have taken care of my every need, are quick, and super easy going! I’m forever thankful for Keri and Tim for being incredible human beings who understand what it’s like to have life happen. Thanks for all your kindness and support for me and everyone that goes to this location! You guys are great!

To
Review №58

Had a 10:30 appointment and they got me in and out with a great flat repair

Ma
Review №59

Great service

Mi
Review №60

Bought 4 tires and the service men went so fast they scratched my wheel. Asked for a discount because they have always given me a little off and they only printed a rebate form. I’ve been going there exclusively for over 20 years. Now I’ve found a paint chip knocked out of the edge of my wheel well. I had to ask them 3 times to take the certificates off my bill. Not what I expected after spending over $900. In their defense they did want me to bring it back in to look at it but I chose to fix it on my own. Maybe just slow down a little and take care.

Er
Review №61

I am only going to this new Location for the first time today...But I will stick my neck out and just say this....I have been a Discount Tire customer for Decades....they never fail to impress me...Next to your Brakes, your Tires ARE the most important part on your Vehicle....And theyre not cheap....Discount always seems to have a good deal, and you can just pull in to ANY discount ,at ANY time and they will air you up and sort your pressure, or even fix your tire FOR FREE..even if you didnt buy the tire from them!! Ive wondered for YEARS what was going on this empty corner!!...Seeing a Discount Tire being built was candy to my eyes!

Te
Review №62

Scott is an excellent technician. He solved the problem right away. His attitude is positive.When you want to have great service ask for him specifically..Dr. Peggy Lesnick

Mi
Review №63

Stopped in to get checked out and had to get a few new tires. Kerry was really helpful. This was not expected and he really worked with me on everything. Really appreciate everything Kerry and your team!

Ma
Review №64

Fast professional service. They send reminders to have tires checked, rotated and other services. Adds a level of comfort to driving on well maintained tires.

At
Review №65

They fill up your tires with air pressure FOR FREE! God bless this place! Thank you!

Tr
Review №66

These people are amazing! Totally blew out my tire and my wheel. The guy helped me so much and the car was ready in less than an hour. Amazing!! No place better!!!!!

El
Review №67

I pulled up to top off the air in my tires. While in line there was a tech by the name of Hunter who was not only more than happy to help but did it with great professionalism and even greater attitude. I normally wouldnt think of doing this but gave him a tip just for being so courteous. I have never had a bad experience with any discount tire but he just found a way to brighten up a gloomy day above and beyond what would be expected. Great job Hunter and great job Discount Tire by hiring the right people! You never know who will walk in the door and he continued to earn my business as a Discount Tire customer.

Ti
Review №68

Second to none customer service. My go to now.

Ha
Review №69

They always do me Justice

Ma
Review №70

Good price and multiple options

Ga
Review №71

Man talk about AMAZING customer service, I went here a few months ago because my tire blew out and let me tell you, the manager here was so helpful as well as the workers I was greeted immediately and helped out. They gave me different options and were so helpful 10/10 one of the best if not THE BEST discount tire store I’ve ever been to. HIGHLY RECOMMEND!

Ja
Review №72

These guys balanced a pair of my drag setup wheels for cheap. In and out quickly and the service members were top notch.

Ch
Review №73

1.75 hrs to fix a flat. Obviously cant wait that long on a lunch break, so ill go to one of the little guys. From now on. Lost my business for life today.

Ri
Review №74

Great service and prices. They mounted and balanced a new set of tires and wheels for me. I think they went above and beyond my expectations to make sure my new tpms sensors work with my truck.Great job guys!

Ri
Review №75

Awesome service, checked in immediately and tires replaced and out the door in less than 30 minutes. Highly recommend this place and applaud the professionalism and courteous even with a full house of customers.

Am
Review №76

Noticed my tire was heavily deflated because of the cold weather and needed a quick emergency fix before I went to work. After losing $3 at a self-pump air station that never turned on, I knew where I should have gone in the first place. Throughout the years Ive been a DT customer Ive learned so much about car tire repairs. I know Im treated honestly and fairly every time. Prices are very reasonable and the replacement warranty has saved lots of $$. A huge plus is having so many stores nationwide. I got a free flat repair and they aired up the other tires too. I felt bad about having to go back after my work ended at 5:30, since they close at 6, but they stayed until 7 so everyone in the store was taken care of. This really meant a lot to people like me who only have access to one car, but have work during normal business hours. Its clear that they care about the safety of their customers and dont try to push unnecessary products just to make a sale. Im constantly impressed with the knowledge, service, and expediency of the employees. I think I might turn into a life-long customer.

El
Review №77

They said only 45 min to get new 4 new tires and I ended up being there for 2 hours 😡!!

Ch
Review №78

All the front staff guys are really nice but they charged me $60 on top of my $700 tire cost and did not even swap the lug nuts I paid for. Ill give them the benefit of the doubt that they forgot but completely ridiculous Ill have to go back over for a job they forgotEdit: they definetly took care of me and got me in quick, that I do appreciate

Ke
Review №79

Discount tire is a Great place to get tires mounted repaired balance. Good price.

al
Review №80

I came in at 4:00pm with a slow leak. There was a 2 hour wait, but the price of a new tire was reasonable and the waiting room is decently spacious. Theres a JITB next door within walking distance and they have the option to text when service is complete. No upselling.

Co
Review №81

A little pushy on trying to sell the better tires but I get it thata their job. Did quick work changing my tires though

De
Review №82

I made an appointment and they got me in on time, repaired my tire and I was on my way in 30 minutes.

Da
Review №83

Good job and everyone was very polite, just dont go during Friday lunch hour!

Ri
Review №84

Friendly and helpful staff. Needed a replacement for a flat for a tire under warranty. They took care of it as soon as they could with no problems. The road hazard warranty is very much worth it.

No
Review №85

Slow. Like hours and hours.. Never again.

Ge
Review №86

Just needed air pressure checked but very courteous, friendly & helpful! Same when I need to buy new tires!

Ev
Review №87

Nick was great! He helped us out a lot abs and was very friendly. As was the rest of the team!

Ki
Review №88

Always a pleasure doing business at discount.

Br
Review №89

Very quick and great quality.

He
Review №90

Professional staff. Excellent customer service. Dalton was very helpful throughout the process. I am coming back again for the next set of tires on my other car.

Ka
Review №91

I had a nail in my tire, and needed new tires anyway. I went in first thing in the morning. Super friendly staff and I only had to wait about 30min with no appointment. Great waiting area and very clean.

Me
Review №92

Theyre great! I was in and out in about 30 minutes after another tire shop told me it would be 2 hrs

Br
Review №93

Excellent service! Hayden was kind and very helpful. In and out in less than 20 minutes.

Je
Review №94

It was great! I had a flat tire. Years ago, I had gone to a discount tire to get a set of tires and I was there for over 4 hours...with my five kids...and it was horrible trying to keep them settled for that long. I decided to try the again and they were amazing. I loved it. I will definitely go back . I felt like they went out of their way for me. Definitely my best experience thus far at any car shop.

Ja
Review №95

I went to this Discount Tire on E Mckinney due to my pressure gauge light that came on my work vehicle. Fabian was the poor guy working outside on this cold day that was very professional and polite when checking all of my tires that were very low in pressure. He was a pleasant employee, who gave great service. Thank you Fabian!

Ch
Review №96

Had an appointment for 4pm. Showed up 30 minutes early and had my tires on my truck and out the door by 4:05pm. Couldnt ask for better service!

Na
Review №97

Went in today for a scheduled appointment for tire rotation and inspection. The staff were very courteous, did great work, and got me in and out really quickly. Ive always gotten amazing service at Discount Tire, and this new store matches the high quality of all the other locations Ive been to.

Ro
Review №98

Hunter and Tim were great help I dont think I could of been in better hands thanks guys.

Br
Review №99

Theres really not even a close second! Wont go anywhere else!

Ev
Review №100

Free tire rotations! Bought a set of rims here too! Had me out within an hour! Friendly, helpful, courteous and attentive! Will definitely be doing more business here.

Information
19 Photos
100 Comments
4.5 Rating
  • Address:100 S Loop 288, Denton, TX 76209, United States
  • Site:https://www.discounttire.com/store/tx/denton/s/2161?y_source=1_MTU0MTYzMDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 940-783-4109
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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