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NAPA Auto Parts 031
3801 W Hillsboro Blvd, Deerfield Beach, FL 33442, United States
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NAPA Auto Parts 031
Comments
An
Review №1

Before I gave this store 1 star. But know I half to go to 5 stars. Matt has been so helpful, has gone over the and far and Beyond, hope he stays till I retire. Tks Matt

Br
Review №2

I was very impressed with the speed. my radiator on my 20-year-old Isuzu rodeo broke at 8:00 p.m. I went online ordered a radiator at 9:30pm after the store was closed I called at 7:30am 30 mins after they opened in the morning and they said the radiator was sitting there ready to be picked up I was very impressed because of covid and all the issues were getting parts from China that they had a radiator for 20-year-old and Isuzu rodeo in stock. It was the correct part and took me about 2 hours to install it thank you very much Napa

Pr
Review №3

Tony, the Manager is SUPER AWESOME and helpful, educational and kind. Need more like him in the world. His team has a great leader!!!!

Ax
Review №4

Nice,they have any tool you need almost. A bit expensive but you could almost find any tool you need.

cr
Review №5

They are so slow? 🤦🏻 they have like 6 person’s working here, everybody is just walking around doing nothing and also there is this guy working here on the front just looking at my with out saying nothing

Ma
Review №6

The worse store ever... There is only 2 guys there, 1 of them never work and will never do anything, if he is alone he say: wait for the guy, and when u call they say they have the part you looking for when u get there he go pick it up the part and the part is hard to reach he is so lazy that he come back to you and say: oh Im sorry the part is not here but come tomorrow morning when we open we will have it in hands... Waist of time.

Be
Review №7

Excellent!! People are really helpful and they are courteous. I appreciate that.

EX
Review №8

Thanks to Michael I were able to stow my gas to work and home for a week!!Best thing too, is I were greeted within 10 seconds of entry, and assisted 1 on 1. Very good location.

Ro
Review №9

This has got to be the worst place to go for help.I arrived saying I thought I had a battery issue.The tech who checked my truck said it was definitely not a battery issue.I took my truck to the dealership.Guess what?I needed a new battery!!

Ta
Review №10

This place is never out of anything I need for my car!

Ke
Review №11

I have been coming to the Deerfield beach location for 10 years and have always been impressed with their service. But last week when I was in a bind and being pregnant Michael went above and beyond to help me and he did it all with such kindness!! Michael you were a blessing to me on that hot Saturday afternoon! Thank you and also thank you to the gentleman that answered the phone when I called and understood my situation. Thank you Napa Of Deerfield Beach!! 😊

He
Review №12

Best shopping experience ever.. the customer service was extra ordinary! Thank you so much for keeping such great staff

Jo
Review №13

Great parts at reasonable prices. These guys always know their stuff anytime I have a question!

Gr
Review №14

Mr. Michael saved my 19 year old Honda van this afternoon. Van needed a freon refill and he helped me with it. He is very courteous and professional. He deserves 10 stars. Gracias Michael!

Mi
Review №15

Pleasant experience ☺

To
Review №16

Great customer service!

Ti
Review №17

I needed a hydraulic hose replaced, they had fluid and made me a hose on the spot! Thanks napa

Tr
Review №18

Called in and was promptly and effectively helped. Went in to retrieve the part I called about, they were super helpful and let me open up the product and use their measuring tape. Price was right and I was in and out in no time at all. Best auto parts store experience by far.

DU
Review №19

Customer service is good and friendly!

Za
Review №20

They pay attention to your needs. Better than AutoZone

Cr
Review №21

They were super nice at helping me get exactly what I needed and they even have a military discount which is always a plus.

ph
Review №22

Employees were very unfriendly so I took my business elsewhere

be
Review №23

Always come to this location, very friendly and helpful

F
Review №24

Thank you so much Steve for helping me in the fuel filter housing u definitely saved the day.God bless u and thank you thank you thank you for your help

W
Review №25

Very happy that I found what I needed, the prices were average for Napa… And they stayed open just a little bit later than normal Just to help me out. They get five stars for that!

Za
Review №26

Purchased windshield wipers. Perfect

pr
Review №27

Guys were helpful to this old lady. Appreciate their assistance.

Ch
Review №28

Driving through town today in a new to me vehicle battery went dead they went out of their way to replace the battery and test my alternator make sure my charging system was good good job guys

Ri
Review №29

A no nonsense parts store that actually carries auto parts and not bling. They stock hard to find parts and are very knowledgeable. I recommend them highly!

Pa
Review №30

Excellent service. Staff went out of their way to find an inexpensive fuse that I needed. I was impressed.

jo
Review №31

Great customer service and usually has what I need

Ma
Review №32

They are the best of the best as always !

Mu
Review №33

They have allot of parts,tools, etc in stock. If they dont they can order it which doesnt take long Usually next day. The service is great.

J
Review №34

They have help me with every part Ive needed. I have been going to these guys for years, I remember they were on Hillsboro and Lyons. Reasonable prices and if they dont have it they will order it, they dont just leave you hanging, theyll even point you in a direction to a solution.

Ja
Review №35

Polite, courteous, always willing to help

Mi
Review №36

I really have no problems at all with this store. Go here 6-8 times a year for parts for generators engine parts where you cant lookup parks by year make and model. The staff knowledgeable and friendly.When doing one purchace I had problems with my company card being locked down with fraud issues and as I was waiting saw them interact with other customers. If you are a reasonable person you will have a great experience. However if your expectations are these people instantly find the part for your 25+ year old import car, then you expect they sell it to you at next to nothing and even install it for free you will be disappointed (nobody does that).They give helpful advice like explaining You can put this new part in but if you dont fix this other part it will only brake again in a week.. The staff is honest and tells it like it is.They sell quantities and types of refridgerant normally not normally sold at other automotive stores, they have a good selection of speciality tools.I been a customer for over 8 years, recall they were located further west on Hillsboro.

Di
Review №37

Love these guys. They are very knowledgeable and helpful. This is always my first option when it comes to auto parts.

T.
Review №38

I am able to concur, support the other reviewer on the poor customer service and behavior of the staff . I shall not buy, send nor recommend any of my people nor colleagues to these stores ever. I myself am a mechanic. The owner needs to be more diligent about the illiterate type of staff he hires.I also used to go there when the store was at Lyons and Hillsborough, the owner was a great guy.

Ba
Review №39

Great Service 👍🏼

Aa
Review №40

Closes earlier then most auto stores, and doesnt take returns without a receipt. All the other are open later, and will look it up. Why not cross the street?

bo
Review №41

They had what we needed, the lighting in the store was poor. We had to use our phones flash light to read.

Ro
Review №42

Great service they have everything you want here its not they will order for you

De
Review №43

Nice place customer service is good light bulbs are cheaper than Advance Auto Parts plenty of staff on hand to help you with any questions or find what you need

Wi
Review №44

When I feel like DIY!

Ro
Review №45

Is my second time there, staff is very helpful.

De
Review №46

Jose was great, he helped me with my battery, I will now be a true napa customer. Thank you Jose!

Ch
Review №47

Counter people know their stuff.

An
Review №48

TERRIBLE! The worst service, employees dont care about their customers at all. they may have a good inventory in auto parts but with that kind of service you never want to go back there EVER!

Ro
Review №49

Awesome customer service their team is very well knowledgeable and helpful

Ma
Review №50

Not my first choice for auto parts. Very limited selection.

Pa
Review №51

Jose was very helpful unlike Mario from coconut Creek hyundai service

Ca
Review №52

Its one of the best place around the world

Mo
Review №53

Good

Ga
Review №54

Good place to look up auto parts, & get parts.

Pa
Review №55

Worst NAPA I have ever been. The personnel is very unfriendly. They play on their phones instead of helping a customer.

To
Review №56

Gave me the wrong part so spent two hours doing a job and then I had to put it all back together so thanks Napa I will never come there again

Gi
Review №57

Good auto parts and the staff is very helpful.

Lu
Review №58

Nice people super helpful

4w
Review №59

Staff was pleasant. Store was on the small side.

Lu
Review №60

Very good services they are always hopeful

Ad
Review №61

Easy it helps alot

Sh
Review №62

Great place💋

fr
Review №63

Battery was kind of expensive compared to Alcoa batteries.

DA
Review №64

Great people very helpful

Ir
Review №65

Always friendly and willing to help solve whatever problem you may have. And if they dont have the part theyll get it for you the same day no matter what!

Ma
Review №66

Staff is very helpful and friendly.

Ar
Review №67

Great place always have the parts

Co
Review №68

I like this place, excellent service

Jo
Review №69

Great service, fast and friendly!!

To
Review №70

Good auto parts store

Fa
Review №71

All tools and auto parts are available.

Al
Review №72

All parts

ca
Review №73

Good services.

Co
Review №74

My new go-to for auto parts in this city

Jo
Review №75

Very awesome people

ca
Review №76

Very good

JU
Review №77

Great service

Ch
Review №78

Nice shop

he
Review №79

Great service !

Da
Review №80

Knowledgeable staff

Pe
Review №81

Verry mach

da
Review №82

Great service

Ru
Review №83

Help ful

Fa
Review №84

Good

Bl
Review №85

Satisfy

Il
Review №86

Good

Information
11 Photos
86 Comments
4.4 Rating
  • Address:3801 W Hillsboro Blvd, Deerfield Beach, FL 33442, United States
  • Site:https://www.napaonline.com/en/fl/deerfield-beach/store/30791?cid=pl_yext_jobber_NapaAutoParts_30791
  • Phone:+1 954-426-0059
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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