This is my favorite Biggby! The manager is so friendly and makes sure every customer has a personalized experience every time. All the staff are chatty, friendly, and make awesome drinks. I love coming here and will definitely go out of my way to come to this Biggby!

It was so nice seeing the young baristas back at work. So many people are trying to take advantage of the system and avoid employment, but the young ladies at this Biggby were working hard and being pleasant!

Excellent place great service and amazing coffee,frozen drinks and much more.great sandwich’s

The Batista girls are so helpful and friendly. And its nice and clean

Every time I go here they mess my order up I say iced they give me hot I order something that has caramel they have 2 people working on one cup and they both add caramel so now all I have is a cup full of caramel my drinks are rarely made correctly and this is about the 10th time Its frustrating I try different things thinking they will be made right but nope they have messed up almost everything I’ve ordered

Service is great, everyone smiles, speaks, positive environment

Great customer service. Friendly & professional. Coffee is great and the strawberry red Bull is phenomenal. Highly recommend

Good and polite service.

Lots of yummy cafe drinks, and some foods if you need to grab something before starting your day.

On the day I visited Biggbys on Ford Road East of Beech Daly, I was looking for a place to get a cup of coffee and a cookie. I ended up at Biggbys because : I went to the Hortons , as usual, my 2:00 to 3:00pm break time from designing my Art On A Bookmark series; Hortons were closed , their sign said open, I tried the door-it was closed.Sadly, I remembered another Hortons on Ford Road, West of Telegraph, they were closed also; with an open sign in the window.I headed West, remembering Biggbys ( East of Beech Daly) and found them open.A friendly counter girl sold me a cup of coffee and a Chocolate Chip cookie. Both were very good. As I sat at a table, the owner came by and introduced himself to me. Amazing, I never had an owner greet me so nicely.I read my notes about my Art project and left at about 4:00pm. Would I go back? Yes several more times...Sincerely, Joseph Kubek M.Photog. Cr.

The inside is open for dinning in the windows are very clean and the service is very fast.

IT WAKES YA UP!:) Excellent Coffee,Cold and Hot coffee with different varieties to choose from and really good Caramel Iced Coffee. They are also really friendly and the prices are good! Most people think they are higher than most but they are actually cheaper!! I definitely recommend trying it if you haven’t yet :-)

Friendly staff, terrific coffee and bagels. Love this place.

I have never had coffee here myself I do pick up a lot of orders here the staff is very professional very nice very polite but I did stop there and get me a coffee on yesterday I asked a girl to put tons of sugar and comes of cream LOL she made it perfect

Best Dirty Chai or charged chai as they called it. Made with love!

The owner makes everyone feel welcomed and the staff is excellent.

Freindly staff. Love going there

I love the fast friendly service and Maher is my favorite Barista!!!

My first time at Biggby and they were very helpful and very nice. Oh the coffee and breakfast was awesome 👌.

Staff was friendly but drinks tasted watered down or something didnt taste right

The Cherry coffee is my favorite,however, all the variety of drinks and Food is exceptional

Favorite place

Great cup of coffee and excellent customer service with a smile every time!

The guy who works there is so nice and friendly everytime i go in. He also made the best smoothie by day out of all Biggbys i have ever been too. I can really taste all the flavors and this place is always just so awesome.

As a coffee fiend, I cant lie I was surprised by the quality of cold brew. Note this is coming from a dude that spends all his time at indie coffee shops.

Maher was very friendly and quick Thankyou again!

Great lattes and coffees. They have oat milk which is great as I am lactose intolerant.

Amazing. Great staff. Drink is always consistent. I get the frozen caramel marvel with an extra shot so its not too sweet. Sometimes I add chocolate chips (so good)

I love the atmosphere. The people are welcoming and of course great coffee and lattes.

This is the BEST place to get coffee! The staff are amazing and the coffee is delicious! Thanks for making my first time at Biggbys awesome! We will be coming to this location all the time now. 😊😊.Sincerely, Joanna And Richard Holmes

So so so friendly. Awesome quality. Feels warm and inviting inside.

Stop Drinking Starbucks!Despite the fact this is a corporate chain, this place feels like a genuine neighborhood coffeeshop. The staff and management and service are fantastic

Ive been coming to this location since they opened and I have to say Im extremely impressed. Their product is always fresh and the store is always clean. The staff is very polite and the owner is welcoming and kind. 10/10

Great coffee and service. First time being there and she made me feel comfortable. Helped me pick the perfect drink to my liking

Always good coffee and great service. Most friendly staff. They always engage with you. Makes you feel as though you are am important part of their day.

Great service, clean, quick staff n the BEST coffee. Owners there often, very friendly, staff too. Make u feel welcomed ea time u go in.

The friendly staff is always nice... My coffee drinks are consistently made perfect.I would give more stars if i could.Keep up the good work.- sandy

Great coffee & food, and amazing owner & staff!

I love the specialty drinks! The workers are very friendly. $3 latte Wednesdays and BOGO coupons are awesome!

Keeps me going through the pandemic.

Chilling here now and I love the vibe! Good parking and the staff is very nice. I like the lobby, it is full of windows. Its bright and happy!

Delicious ice coffee & the guys working there were helpful & friendly.

Customer service is amazing here, my drinks always taste how I want them to ♡

Nice atmosphere, quite despite being right on Ford Rd. Great fall flavor coffees... definitely a place for snack groups to hang out, do homework out just browse the web on your cellphone.

This store has been my favorite since I moved to Michigan! Great people, lovely customer service.Amazing environment!If you ever feel down or lil upset, then just walk in!I promise they will change ur day to the better!Love you guys

One of the best places for me to study at. its not as busy as the other ones around, and some might not like that but for anyone seeking quiet alone time with their books, highly recommend.

Best coffee shop in Dearborn Heights

It is a casual place to enjoy the company of friends. Good coffee too!

Ah-mazing keto latte. With sugar free mocha flavor, to boot.

Very disappointing experience. I came in with a free coupon for caramel marvel and was told they did not accept free coupons. I live one mile away and receive Bigby “free” coupons in the mail often, so I won’t be returning. The employee offered me half off and did not try to stop me as I walked out the door.

Nice vibe and good coffee

I miss this place so much when Im out of town. Theres nothing like a Biggby coffee. Starbucks doesnt even come close!

Love em that turkey and havarti bagel on asiago bagel.....Im in love

Staff was super friendly but no real bacon, only Turkey Bacon.

The owner is the absolute best! He is friendly. Some mornings go in just to chit chat with him!

Service was fast and friendly, coffee drinks were made fast and were fantastic

Very nice owner. He is honest and very generous. Enjoy the big windows in this location.

Fairly slow internet. Coffee is decent but priced on the high side. The store is clean and a nice place to hang out and study; usually pretty empty.

Great people and barasitas and the drinks are always made perfectly love coming here and seeing happy faces .

Love this place. So nice and friendly. I come here alot they have remembered my drinks.

The main idea is THE COFFEE always fresh. The owner is a very customer service oriented person !Employees are friendly , always happy and invite you to have samples.

The best big B around more need to be like this one coffee always tastes like coffee and not watered down like some in the area

This location always makes my drink right they r awesome

I had a coupon for a free coffee wouldnt accept it, told me I had to pay half. I can only imagine how they cut corners on everything.I would avoid this place.

Coffee is great. Service is good. Parking is very tight sometimes I have to park on the street.

Clean location, excellent drinks and friendly staff, not sure what else you can ask for. Keep up the good work.

Dearborn Heights is a great location. Their always nice and friendly

Love the teddy bear drink but not liking the new management for Some reason

Love their coffee. So good!

The drinks always taste great. I go in there almost every day before work and the staff is always very friendly.

I love this Bigby the staff is great and theres always BOGO Wed

Everyone at Biggby is always very pleasant. We love their great tasting java treats.

Best coffee place for studying or reading

Nice and friendly staff definitely will go back.

Love stopping here on my way to work to fill my coffee cup

Great place for coffee, latte etc., and great food as well. Service is always excellent, and a nice relaxing environment.

Super fast service , clean place and bathrooms , the owner is super nice guy ( business man ) . I buy my coffee every morning from there .

Very friendly very very good coffee

My wife got her coffee every day we were in Detroit after the hortense debocal.

This biggby is one of my fav because they make you feel welcome and interact with you. Rather than hey how you doing its more like how was your day. The staff is very friendly maher and marwa are the best

Always a nice relaxed place for coffee and conversation.

Excellent coffee. Very friendly crew and welcoming.

We love their coffee

Coffee is great. People are ok, however sometimes a lady called Khloud Dabaja trys to be a smart ass

As a coffee connoisseur, and biggby fanatic, Im happy we finally have our very own Biggby in our community! Mocha Java is my favorite brew by far!

Great friendly staff...and delicious food and drinks.!!! I am here at least 2 times a day.

Kind friendly staff, great costumer service, clean, usually quiet for work or studying.

The morning guy on Saturdays is cool.

I love the coffee at Biggby, the staff is very friendly.

Its good and friendly coffee is good it would be better if they had a price lower for seniors. (note to all the Biggby outlets)

Very nice people who work at this location!

Great coffee shop if you dont like coffee try there red bull frezz amazing

Ladies were really sweet Thx

Tasty drinks and friendly staff, specially Maher and Marwa 😁

Great place. Owener of ford rd location is on his game.

One of the best coffee places Ive been to in the area

Nice music and great place to study. They have many tables

Nice but drawing weird attention

Very prompt great service and good quality specialty coffee!

Fast service and friendly staff always smiling