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Family Dollar
25190 Van Born Rd, Dearborn Heights, MI 48125, United States
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Family Dollar
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Ro
Review №1

I found everything I was looking for. The shelves were completely stocked.

Sh
Review №2

It started out just going to be a little quick shopping trip and then my little grandson decided to join me to so it became a fun trip..

Gr
Review №3

Had exactly what I went in for, very organized. And lady behind the counter was super sweet and but professional, very good manors. Much better then any other stores around me

br
Review №4

Despite having mostly friendly employees. This location tends to have less stock and is drastically less organized than other Family Dollar locations. Although its location is very convenient I wouldnt go out of my way to shop here.

mo
Review №5

One of the main employees can be pretty strict and highly bitter at times.

Ju
Review №6

Great store clean & well stocked. Very friendly & helpful staff!

To
Review №7

Good store good location good people that work it people that go in there appreciate them

Wi
Review №8

Great staff very helpful always friendly

Ma
Review №9

Very clean, Masks & safe distancing. Friendly Staff

Mo
Review №10

Cheap price good 4 kids

Do
Review №11

It is always clean, the produce is fresh, and the customer service is excellent.I come by at least once a week and it is consistently convenient, quick, and high quality.

Br
Review №12

I was in the store a quick stop before I went home to Westland. I bought a shirt and some other things. When I was checking out the employee checking me out was so concerned about the next employee coming in on shift that she didnt give me all my bags. I called from home and was told I had to bring my receipt in because my shirt wasnt at the counter. So I drove all the way back. There was my shirt at the counter. One of the employees said it was left in a bag behind counter. So, the assistant manager was called up and employee. The employee who made the mistake apologized. But, as Im standing there trying to figure out if manager is going to make their mistake right. He looks at me and says What. I would think that I would have a least been offered a discount for their mistake. Then the employee throws a $5. Bill at me in front of all the customers. Which I didnt take. I will not be that store again!!!

Ea
Review №13

Great place cashier was so nice. Thank you will be back again.

De
Review №14

Not the cleanest store or friendliest people but had what I needed.

Mi
Review №15

Cluttered, Manager talks too much (Chatty Cathy) is what customers think of her.

Kr
Review №16

Good friendly service

He
Review №17

We stopped in at this store today 11-04-2020 it was around 2:30 pm.. every employee in this store did not have a mask on,so we left..it plainly says on the door that you must wear a mask to enter store..

Ju
Review №18

Refused to do cash back when I know they do cash back

Sm
Review №19

Was profiled as a shoplifter by Debbie The manager. I purchased $186.00 but While Debbie was ringing me up, she stated Take the items out of your purse so I can ring those up. I asked her Are you asking to look in my purse she said No and she wasnt allowed to ask. I opened my purse and moved things around so she could clearly see, I had not shoplifted. The gentleman behind me was shocked to hear the way Debbie spoke to me and accused me of shoplifting. Needless to say, I have never gone back. I stopped shopping at all Family Dollar stores because I refuse to spend my hard earned money at a chain of stores that employs such a person. After reading all the complaints about this woman, they keep her employed at that store. I now shop at amazon prime online. Free next day shipping and the best perk is that its idiot free... 😉

Ta
Review №20

Line down in front of there store block it off go in talk to the manger Deb and she refuses to help me. Help me block off the entrance so we wouldnt have any accidents. She pretty much told me to go to Saturns it wasnt her problem. I even offer to do it just need something to block it off. Never in my life coming to a store for more than 5years have I ever had such bad customer service and it be from the manger. The girl at the register was friendly. Thank you to saturns which now us calling for help.

Ma
Review №21

Ive always liked this family dollar. I have 3 with a mike from my house but like this one the best. They just revamped the whole store & it looks great. Manager is always there working beside her crew. Great store!!

Ad
Review №22

Always nice prices

Re
Review №23

The cashier Noah its customer service was amazing

Va
Review №24

People during this crisis please respect the social distancing and respect one another when in the stores. Wear your PPE and shop safely

Je
Review №25

I usually like going to this store but will be finding a new one after today. I went in to this location and had a $5 off coupon, I couldnt use it for a few more days, OK, fine, I get it. My bad for not checking the date. When I go to leave the store I hear the manager tell a customer that was in line behind me, that had she been the one with the coupon she would have allowed her to use it... why?? I wasnt rude or nasty, I completely understood that it was to early. shame on you!!

La
Review №26

The manager is always so friendly along with the rest of the staff. Everything is usually well stocked and if it isnt theyll let you know when the item is expected in.

Ca
Review №27

Dirty. Clothes all over. Unorganized.

Va
Review №28

Helpful staff, stop in for basic household needs.

Je
Review №29

I love this place. I go here like everyday its my number one place to stop after school and a quick stop for anything i need.

Co
Review №30

THE BEST FAMILY DOLLAR EVER! The employees are so amazing. Love Mrs. Deb and David - they both deserve a raise.

Do
Review №31

Employees r very nice

Ro
Review №32

Very chipper young man waited on me today ...good counter person

Ty
Review №33

I came in today and purchased jumper cables. I tryed to use them and they didnt work. I came in a few moments later to return the cables and a lady named Debbie told me she wouldnt return them cause they were used, she also gave me a attitude when i told her why she wouldnt return them. I have been going to this family dollar faithfully for over a year. I will never come back to this place to purchase anything from them. Very unprofessional people. I have already talked to corporate about the incident.

Le
Review №34

The older lady which is the manager sucks. Shes rude and never does returns when it is the policy. She lies and says she cant because its not in her store when it clearly was. Then she says she cant return any electronics at all. She sucks. I will never shop there again. I bought a charger and it didnt fit my phone. I brought it back the very next day. Nope no return. Smh. I refuse to go back.

Je
Review №35

Awesome staff

Da
Review №36

The manager is horribly unprofessional, and brings the establishment down, not like its that nice to begin with as it is horribly cared for. The manager is a loud mouthed profiler, who will accuse her customers but won’t take up the other tasks as manager. She has no manners or common decency. The cashier, however, a man with dreads, is always pleasant and is a joy to see when you come in... but that’s not a good enough reason.

Ch
Review №37

Its a very nice store

Ni
Review №38

Horrible Horrible store! I will never return here! This is the closest store to my house after my experience today I will gladly take my money else where . The managers and employees are completely disrespectful, They roll their eyes and act like children when you ask if a product is in the back, they act like its a mile walk to the back room to check ! Dont advertise coupons when you dont have the product and you cant substitute product for product!

ال
Review №39

They dont have any thing for a dollar beside paper towel

sh
Review №40

I can get all my things I need here come out good feeling so yes reasonable prices

du
Review №41

Manager debbie was extremely rude and wrongly profiled me and my friends as shoplifters. followed us out the store and when i tried to call her and set the record straight she said not interested and hung up on me. i will definitely be talking with corporate about this!

Me
Review №42

Convenient fast and cheap place to go for brand name stuff...

Lo
Review №43

Good store

be
Review №44

The mgr Debbie there is always working but always happy to help me when needed!

Mo
Review №45

Very friendly staff and convenient access for all your needs

sa
Review №46

Somewhat friendly but the manger didnt even tell me about coupons they had in the store when i asked about one. And didnt give me a receipt or say have a good day, she just walked away. Am not going back!!

Jo
Review №47

Great Vale and wholesale products

Ma
Review №48

Good prices! New makeover!New look, keep up the promotions.

De
Review №49

No waiting. Associate very friendly and courteous

Ra
Review №50

Good place to shop for basic essentials needed for a home.

Ja
Review №51

In and out situation

Sh
Review №52

Good deals helpful service friendly. employees

Ma
Review №53

Very nice workers pleasant n clean store

bl
Review №54

The staff awsoawe like family store manager is my fav.

Fl
Review №55

They wont go out of there way to help you or give you a price check! Its always unorganized with boxes all over the place blocking your way and God forbid you wanting to pick up some cleaners on the back wall with there inventory stacked up in boxes everywhere! Either they dont have enough help working at this store or the store is just to small!!

Ni
Review №56

They sold me taped sealed diapers. I was rushing and didnt examine the dag until I got home. The manager Deborah was loud and rude making a scene in front of the whole store. She didnt exchange my diapers.

Ja
Review №57

Worst experience Ive had in any store in the area was profiled and treated very disrespectfully and was attacked with racism from employee/cashier with the manager present during the incident and added unto the racism and disrespect all while our kid was present. Will be emailing and call corporate to add further complaint.

Ca
Review №58

The place is undergoing a remodeling,stay away till wednesday nextweek

Di
Review №59

GreAt store well stk

Ai
Review №60

Workers were rude and wouldnt leave from behind the counter boxes everywhere trash on floor and shelves

Ch
Review №61

Nice enough, lots of freight in aisles almost every time I go.

Da
Review №62

Have the most rude people that work at any store I ever seen

Cy
Review №63

Have to get use to where everything us all over again. The remolded the store.

Em
Review №64

Its ok.. lines are always long af. The manager is always saying they arent hiring but its always new people there 💁🏾‍♀️

Ji
Review №65

Friendly staff. Great sale items.

Sa
Review №66

The manger is rude her name is Debbie. Also called me a liar until I got the cops involved and made her look like a dumbass. I wouldnt go to this family dollar. The one on van born next to Saturn.

Jo
Review №67

Older talkative female employee there cussed at my wife over a dispute, very unprofessional. Glad my wife remained professional.

Ju
Review №68

Store is really really messy. Couldnt push my cart down one isle. Had to leave it and carry my stuff to register. Im handicapped....

ke
Review №69

Found toilet paper and paper towels

To
Review №70

Good deals, nice people!

ta
Review №71

Mangers at this family dollar are rude and dont have very good customer service skills.

Sa
Review №72

Theres a manager named Debbie she wears glasses she is very rude she was throwing my items around then I asked her to double the bags and she got a attitude and theres an other older woman that works there she is very rude too they dont need jobs

Br
Review №73

Great customer service

Sa
Review №74

Good stuff for cheap

no
Review №75

Supervisor Debra is the worst thing about this dollar store

cr
Review №76

Great little store

Li
Review №77

Tooooooo messy.

Wi
Review №78

Made some improvements!

Sh
Review №79

Its a dollar store

La
Review №80

We dont

He
Review №81

Crowded

De
Review №82

Clean

Information
6 Photos
82 Comments
3.6 Rating
  • Address:25190 Van Born Rd, Dearborn Heights, MI 48125, United States
  • Site:https://www.familydollar.com/locations/mi/dearborn-heights/28492/
  • Phone:+1 313-292-5357
Categories
  • Beer store
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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