Rented a truck from there for a few desks pickup. The service was good, paid 40 dollars a day us a 1.00 a mile. Good truck, everything went smoothly. Good service and price. Recommended for appliace rental.

Home Depot is my second home! The staff is amazing! These wonderful employees don’t point you in the direction of what you’re looking for but they walk with you and help you until you’re finished. I love that you can always find someone to help! I can write a book on this awesome business. From customer service to Tool Rental to checkout the store is simply amazing!

Darnell at the Dearborn Heights location. Was very patient and kind while loading 15 bags of rocks in my truck!!! Totally changed my experience and expectations at this locations!

Was in need of a water heater and Chris was able to help me out. Kind courteous knowledgeable well spoken. What we want from Home Depot employees!

The experience is always great, staff are wonderful and its conveniently located. Thanks Home Depot for your tremendous service. Sincerely and always your patron, Mr.Dennis Newton.

Their curbside service is very slow. The checkouts all seem to be farthest from the entrance.Sometimes hard to find help. Their online setup is nice. There are some good prices there!

The place had what I needed and was in stock, very friendly staff and I would definitely go again

Shopping experience was good. Had a few questions and the associate in plumbing was very helpful. No cashiers were on registers so you had to use self checkout which can be annoying. There is always one item you need help with and you have to wait ten minutes because Home Depot only has one cashier working the self checkout lanes. If not for this, I would have given 5 stars!

Loved that the dehumidifier selections and my choice were all in stock. Floor personnel were very helpful in helping make a choice.Thank you 👍

I understand that nobody wants to work nowadays but Im 65 years old and I was getting some wood to build a wall in a partition and there was only one girl to help me because five of the employees didnt show up for workLooks like home Depot is on the way down.

Very happy with home depot. Went along for a ride & went to see the flowers. I bought 6 big hanging pots for only $10.99 each! They are blooming & Beautiful! Sales girl very patient& nice.

Was painting the house, hadnt done that in 25 years( Ive moved 3 times since the last time I painted) So was acting like a rookie, they answered all my questions pointed out the stuff I needed to make it easier on me & my 1 armed brother-in-law who volunteered to help my old a__. Well its done after a week & it looks great! Thanks to all that helped (told u I was old cant remember all the names)!!!

Where do I start? The employers are willing to help. But with the lack of experience and qualified help. Like any big box store youre basically on your own. The employees seem to be very frustrated and get a little short with you all we can do is be patient

Huge variety of merchandise, well lit, tool rental, self check out, restrooms, and fair prices. Help you find isnt what it used to be, and I sometimes have a difficult time finding something but still a good provider of products.

Hello everyone I dont recommend to anyone be at this store I place order on Monday to I can pick up the order Wednesday I went there at 7:30 pm and my order was not ready I told them no issue I like to place other order and if you can make it both ready tomorrow they say yes will be ready tomorrow then I called today morning to conform the order ready they say no its not going to be ready today we have one person do all the order I ask for MOD I talk to Mod there she told me we can’t do anything I told here OK then cancelled my order she told me no problem and they refund me the money to my AMX this is west time for my project also delay everything my worker I have to pay them for the time the truck I rented for this purpose I do not recommend anyone to order anything from this store because they are short staff and they are not care about any customer they have very bad customers service not help not care about you as customer all I ask and my opinion not deal with this store at all you going to west your time and your project going to be delayed on what are you do.

Home Depot is a must go to store to handle all your DIY needs

Home depot does not care about customer satisfaction.We ordered a refrigerator but when they delivered it,the doors would not open....The next date for delivery was cancelled and then the third was cancelled both by the delivery company.Where is customer satisfaction?Where is my refrigerator?Do not order appliances from home depot.This is enough to make me go to Lowes without question.Your incompetence deserves zero stars.

Some employees dont know what they are talking about.. And if your an elder person make sure you take someone to lift heavy things cause its not the employees job to help take heavy things to your car

We rented a utility trailer from this Home Depot. After voicing concern about the condition of the wood to the employee, he brushed it off and ensured my husband the lawn mower would go up on it… well it didn’t. And that was the beginning of the nightmare. Both pins on the gates broke (I imagine due to the fact they were not the correct ones) and the gates came down while on the road. So here I am… in the middle of a busy road, looking for parts to the Home Depot trailer! TRASH!!! Not to mention, this could have been a very dangerous situation!

Van Houten park landscape is maintained by home depot. Lack of landscaping. Good job Home depot! (See Pictures)

DO NOT GET ANYTHING DELIVERED FROM THIS LOCATION!! THEY USE THRID COMPANIES FOR DELIVERES THE BUMS THAT CAME ARRIVED VERY LATE AND WHERE AWFULLY RUDE. AS TIME GOES ON IM GETTING MORE AND MORE FED UP WITH THERE LEVEL OF SERVICE AND KNOWLEDGE FROM NOW ON I WILL BE AT LOWES OR MENARDS

Ive always loved hardware stores & this one is a bit (a lot) better than the rest.The store staff is always willing to help find whatever it is youre looking for. They will make sure of that.Im sure youve been in some stores where if you can find someone to help you the only part of them is their back as they disappear around the end of the isle (never to be seen by you again) lol .This Home Depot IS NOT like that.Im almost sure the rest of Home Depot stores are operated the same way. If an individual cant find what youre looking for they will find someone to help them.

Great customer service!! Genet walked with me and helped me find what I needed and the correct items I needed! They never fail me at this location!

Dont shop here unless using cash or else you may fall victim to credit/debit card theft. Their employees are crooks and will steal your card information to make a copy of your card and use it at another location to buy gift cards.If you shopped at the Dearborn Heights (Michigan Ave) location recently and used a card, check your bill statements to verify all your transactions.You can search me on Facebook to see my post regarding this incident for more details.If your card details were stolen from with location I would love to speak to you as I feel Home Depot is doing nothing regarding this situation and doing nothing to protect other customers from being targeted. Please feel free to reach me on Facebook messenger.My card information was stolen from the Home Depot in Dearborn Heights on Michigan Ave and then used at The Home Depot in Canton on Michigan Ave to purchase gift cards.

I had to get paint and some stuff for my shower. Both of the people that helped me were very knowledgeable in there areas.

No cashiers working the registers. Im not a employee I dont appreciate ringing my own items up.

DO NOT go to this location EVER!! They have an employee who has card readers on their registers and Ive known somebody who had their ID stolen from this location. Id give it less than one star if I could!!

The staff here though are amazing. Every one of they are cool and very helpful. The paint lady Jackie is the coolest I have ever seen she gives me the right paint for the job and does it fast. She works on hardware now but she really knows her stuff!Now for why this place is one star: They discriminate against poor people here. This one had only 4 self checkouts that have recently been converted to 2 staffed checkouts. The Home Depot down the street in the White neighborhood has 10-12 self checkouts and only one or two staffed checkouts.Maybe there is more theft here that is why they do it. But I really feel the discriminatory profiling at this store.

Fast checkout find anything you need in here and location is good shop and get gas next door hungry 3 fast food restaurant near when u pull out parking lot.

Never anyone around to help you locate what you are looking for..you have to run around trying to find someone. If they help or even take you to the right area. Its found to be commonly at most locations.

Friendly staff. We were not only greeted, but asked by several workers how they could help. Fast checkout and they actually had cashiers working!

No one knew anything and but everyone said sorry I dont work in this department but Ill send someone who is and that someone never came SMH

On Monday, July 27th, Home Depot was supposed to deliver and install both my washer and dryer. I paid for this so that I would know it was hooked up correctly and I could have “no hassle” getting it installed. What I got was the exact opposite.They claimed that water lines where corroded and also refused to hook up the dryer. They did nothing but drop them off and even bent the tubing going out the back of the dryer. They didn’t hook up the gas line or level the washer even though that had nothing to do with the water line.I then called Home Depot to find out what could be done. After being on hold for an hour. They said I needed to have a plumber fix the pipes, and then they would install everything like they were supposed to. I asked if they had a plumber they recommended and called them.The plumber showed up the Tuesday the next day, and said there was NOTHING WRONG with the water lines. He said that this was the 3rd house this week where he showed up and Home Depot wouldn’t install washers and dryers, and there was nothing wrong with the system. The plumber they recommended charged me 45 bucks for just the call to conform there was nothing wrong. Again, I called Home Depot about this time they put me on hold 3 hours and transferred they said it would be another 2 weeks before they could hook everything up. The plumber said he would hook up everything for 30 bucks more that same day.I called Home Depot a 3rd time to get my refund for the installation and was I given the run-around on the phone once again. This time was the worst, they put me hold FOR AN HOUR each time in between taking. They transferred my call to delivery service back to Home Depot and then to LG and then back again to Home Depot. In the end, I was only given a pathetic $20 refund.I will never do business with Home Depot again, even thought it is a mile from my house. I would rather drive 10 miles to their competitor just to avoid another situation like this.

They always on the ball if you need something big ....looking yourself ? Your on ur own tho

Did anyone find a blue LG phone in a black case at this location on Mothers Day, Sunday, May 9,2021???Or maybe shortly there after...My son lost it there, all of his baby and toddler pictures are on there. I would love any help finding it.

Customer service severely lacking at this location. Never anyone working and the ones on the clock are all standing around!

Tried to apply for a job there and I cant complete the assessment because the site is down. Called the location and was told to apply on the website WHICH I EXPLAINED TO THEM WAS DOWN. I have zero problem completing an application at other home depot locations and I find this extremely aggravating.

My second favorite store. I could spend a entire day shopping here.

They have everything now if only they would take better care of their plans but everything else it was in good shape and clean and nice

Thank you home depot when you help me out with self appreciate 🙏 god bless yall

It seems like they rarely have what I am looking for. My recent visits to Menards and Lowes have been more productive.

Very disappointed. I went in and the place wasnt crowded. I was looking to buy a power tool, and stood in the area for quite some time. Nobody ever came into the vacinity to even ask for help. Bought some screws. Again, nobody in line. Instead, this time I had to wait for the cashier to finish her conversation with another employee before she would ring me up. Bummer.

Today got landscaping supplies & 2 shrubs.Good quality

Clean, stocked, organized, things are where they should be. Employees are professional and helpful and EASY TO FIND (unlike some other locations). Overall excellent experience.

The store was clean and organized. I found everything that I came for. Staff was friendl6.

Maxine is amazing !!!! She’s a kitchen and bathroom designer, she is absolutely beautiful inside and out, she took the time to explain everything ! Go in and see Maxine ! She awesome and sooooooo helpful!

Nothing in the garden Dept that made me want to buy...a little dissapointed the prices are to high for nothing!

Most products on shelf fast service clean

Employees were very helpful with my needs and I found everything I was looking for

Love this home depot always have what i need for whatever project im working on customer service is excellent more business could learn from there example just wondering when is the hotdog stand gonna open back up we miss those tasty dogs while we work.

I would have given it 5 stars, but the parking lot is an absolute death wish rather your in a vehicle or not. Someone almost backed into me when I arrived and then proceeded to give me the finger and I saw 3 situations when I was leaving that were almost accidents.

Great service and they had exactly what I wanted

Helpful staff. Found a variety of items. I needed a ladder, and there about 6 different brands in different sizes and features. Got exactly what I needed.

Im probably being biased, being that I grew up down the street from this specific location, but this is by far my favorite home depot location. They have a good stock of inventory, and its organized well for the most part. The staff is excellent, most of the employees are informative and have good advice, not to mention all of the pretty woman who work there 😁

So i went to Home Depot this morning.

Employees went out of their way to be extra helpful in finding me the only 12 foot skeleton with LCD ( not led ) eyes in the area!

We go every time to get our stuff,the worker very nice and give you their help and advice

Very helpful employees, helped locate a flatbed cart and loaded my purchases in my truck.

Be diligent about checking the website for in stock status it seems to be correct but never ever assume a home depot just has it. Be sure all of your products have a barcode on them especially if you use the u-scan. Be sure every product is what you intend like if you pull a small part out of a box theres a good chance another customer pulled it from another box, took two seconds of observance, forgot where it came from and bailed on it like me at Livonia home depot. Buckets = hand baskets like at grocery stores/Northville home depot that also cost $4ish if you need them past the cashier/u-scan. Cashiers are friendly and do their job well. Stay out of employees way. Youre just the customer 👍🏼.

What started off as a bad trip turned much better thanks to Pat and another employee that I didnt get her name. Some employees go out of their way to help.

Thats where I buy all my Materials however they need to open up more cashiers 💸 so the lines move more quickly.

I was there today, and couldnt find an item that was noted as being in stock online. I got there, couldnt find it, and almost walked out angry! However, an AWESOME employee in the paint department named Laurel, went the extra mile! She found the item for me, and saved my day!

Very nice check out play lady

I called ahead looking to by a drill, etc, the person I spoke with was very professional and informative. The same person actually helped me when I arrived at the store, unfortunately I dont remember his name but, he was wonderful and I definitely will shop at Home Depot in Dearborn on Michigan Ave again.

Staff very helpful , Thanks.

Good service, but Icouldnt find anything I was looking for.

Very clean and well stocked.

The online store said that this location had two of the item I was looking for. Couldnt find them of course they werent in the right spot. Very very nice employee looked all over the place for me. We finally found one so I was very pleased. This employee went way out of her way I really appreciated it.

I told the cashier there were two different prices on the shelf for a product. She responded curtly, Not my department. So I go back to that department and the guy is on lunch with nobody covering. Bye.

Very bad customer service we were about to buy stuff worth of 2000$ but the manager would not give us discount for on an open box chain saw. Even though it was the last piece in the store. So we had to return 90% of the merchandise because it was the same brand. We were disappointed 😞 because as far as we know that if an item is an open box you will get at least 10 to 20% off discounted price. But unfortunately this wasnt the case because the manager her name is Joey was extremely mean and she told us that if u dont want to buy this item in this condition will put it back on the shelf and some one else will buy it with the same price. So we end up returning all the items.If I was to give it a a number of a scale from 0 to 10 I will -1

Best store around got everything you need and then some

I have mixed feelings about this store because the owner is a big Trump supporter. I have a charge card there and need to use it. The shopping and staff are excellent I just dont like supporting a trumpster.

Never order appliances at this store. My 80 year old mother waited all day for a delivery that never showed up. They texted her at the end of the day and said it was coming five days later in the morning. Again it didn’t show up. What’s worse is how the store manager treated us. He refused to compensate us in any way whatsoever. I had to file a complaint with corporate.My wife is a nurse at Promedica and takes care of Covid patients. She does what she says she’s going to do. This store manager can’t even get an appliance delivered two miles down the road.

Customer service was very good. They were very helpful and friendly

I love my neighborhood Home Depot.

I reserved a Penske moving truck online. I got an email saying to pick it up at this Home Depot, but they had no trucks available when I got here, even though I reserved one.I was told by the clerk that the online reservation system doesnt work. Seems odd that Penske and Home Depot cant create a reservation system that works. Maybe they dont have enough money.To top off the experience they decided to not help me at all... Shooing me out the door without offering any alternative or even giving me Penskes number to call.I guess I should have known better than to try and rent a Penske truck from a place that rents Penske trucks.Typical Detroit bull$hit.

My number 1 place for home improvement. Jack in Lawn & Garden was very helpful

Theres help when you need it. Went for air filter good selections good prices.

All Work No Play home repair and paintingDepends on Home Depot as Home Depot depends on my company to buy from them and its a good relationship because we can agree on everything to keep each other in business.

I bought a washing machine from them. It hasn’t worked properly since day 1. They told me I couldn’t return and needed to go through Maytag. Maytag is telling me there is nothing wrong with it. Someone should be willing to help me. $800 wasted.

Chris and Sue were amazing friendly and helpful they went above and beyond to get me the materials I needed.

The isles are a mess, the workers were no help at all. I cant believe how that store has gone down hill. Ill stick to the one on telegraph in taylor.

Difficult to find help. Very different atmosphere since pandemic.

The prices are good the location is great but the staff there you have to sometimes hunt one down because theyre really hard to find when you need help

All the tools are locked up and I stood around waiting and no one came. I came in to spend money but no one came over to unlock the tools so I could buy.Your theft prevention is causing customer prevention.

All its good

I like shopping at home depot, two things i think need looking into1 no one around to help,Workers are paged and you have to wait.2 the website sucks always have trouble when on if.Menards, lowes, no problems, have been reaching out to them more often, ty. Mr Chacon

Very rude employees from the paint isle too the cashier what only had 2 lines were long took me over 45 minutes to get a can of spray paint

My experience with this location thier Department employees arent very knowledgeable with inquiries about the location of materials let alone what any of the products do or what theyre used for. But I would say if you dont mind looking around and know what you need, they do have a good variety of products to choose from for several projects that you might need tackled at work or home so I give this location 3 stars

Absolutely the worst Home Depot I have ever been in nothing was organized all of the trim was completely disorganized and in all the different spots (I mean ALL of it just completely mixed up) and they didn’t even have what we wanted... we left and went to Lowe’s

A bit messy, not many folks to ask.

Great found what I needed with the help of Maxine

One of my favorite places year round.

I dont remember the gentleman who helped us but he was the first to ever. I wi see if I meet him again and review later. BUT it took 45 min to get through the line bc of a customer with a big order. So finally after 20 she decided to call for help. After that the customer needed manager approval for the order which then took another 25 minutes for her respond. Management please step up your game!

I come to the home Depot in Dearborn heights because it is convenient for me however they are severely understaffed 90% of the time

Horrible customer service, treat everyone like a criminal and dont let customers use self check out. Horrible wait time to check out, Get a New Manager.

I like to go in morning, less crowded. They did a good job cutting my blinds.

Awesome selection+excellent customer service!

I came in with the goal of getting some wood to create a raised garden bed. I asked several staff members for help but they were all busy and I almost left the store. I was waiting for a good 20 minutes. The last person I asked for help was Chris Washington. He went above and beyond. He took the time to help me with measurements and directed me to the product I was looking for, and cut the wood for me to the right sizes. But that’s not all. I asked him where I can find the deck screws and he grabbed two options and suggested the best one for my project. Than I asked him for drill suggestions because Lord knows I have no idea. He suggested not just the drill but the other things that I needed with the drill. I went home happy. I give Chris 5 stars but the store in general 4 because of the time it took to get assistance. Thank you Chris! I put the raised bed together thanks to you!

Ordered online. Went to pick up and decided to look for a couple items. Needed more tile thought they might have. Tile guy looked it up we went over to the tiles. They had none. He looked on his phone said I would not find any since I bought it a few months ago. Went online today and going to Taylor they have it there. Dearborn needs someone new in tile. My other pickup went smoothly and my husband is disabled picked up some nails. They were very sweet and allowed him to purchase at the pickup counter and not have to go to regular register.😁