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Verizon Authorized Retailer - Wireless Zone
1075 Boston Post Rd, Darien, CT 06820, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Li
Review №1

The team here at Verizon in Darien is always top notch- they apply the screen protector with such ease and perfection, like I have a new phone!And they are cool because they don’t pressure or upsell! Which is why I stay with them!

Da
Review №2

I have always gone directly to Johnny (Louis-Fin) for my whole family Iphones and accessories. Always friendly with best customer service. Resolves problems with utmost care quickly and efficiently.

JU
Review №3

It’s not the first time that Johnny has been the ultimate service provider to me, and indeed he is well known in the area as THE EXPERT!! We love him!!

Ra
Review №4

I love going to this store!! Bobby is always willing to help you with you questions! Very knowledgeable staff!

Do
Review №5

Excellent. I come to see Johnny Louis- Fin for all my Verizon needs.

Ow
Review №6

Fantastic service and experience, as usual. Johnny Louis-Fin is the best!!!

Ly
Review №7

Jesse has done a fabulous job with 2 new Samsung A71 for me and my husband. He successfully downloaded all my data from a broken phone. He has helped me 3 times when I have had questions in the store and on the phone and made our lives easier for my private usage and school usage. He is always encouraging and a great technician! Jesse is as friendly as any Verizon salesman should be!

Ri
Review №8

Great job by Jonny. He is the best

Ma
Review №9

Johnny is the best! He always helps me out whenever I come in for something.

Ki
Review №10

Just came here to get a charging cord and headphones and paid almost $70. I could have gotten the same things at Walgreens for a third the price. Don’t recommend coming here unless you have a problem with your device.

Ma
Review №11

Feels more like a family shop! Great guys, available and helpful —- great honest advice when selecting a new phone and very helpful

De
Review №12

I highly recommend this Verizon store! Always get professional service here, especially appreciate Johnny! I have been coming here for 12 years without a complaint and know many people who also totally depend on their support. Definitely come to this store for your Verizon and equipment needs!

Ke
Review №13

Wonderful experience. Very helpful.

Li
Review №14

I have been doing business with Johnny Louis-Fin, Manager of Verizon in Darien for 12 years. I have referred dozens of happy customers to Johnny and he has consistently exceeded ALL our expectations! I can honestly attest to his professionalism and integrity. He is a brilliant example of superior customer service.

al
Review №15

I have been a valued customer with Verizon for a quarter Century.The majority of that time was working with Johnny Louis-Fin who is the Store Manager at Darien, CT location.He has always been a reliable source of information, assisted myself and fellow Family members who are on my Family Plan.I most impressed with his patience and ability to problem solve.It has been and continues to be a fantastic working relationship.

Jo
Review №16

Excellent prompt customer service as always! Extremely thorough and willing to help answer many questions. Much appreciated!

Ni
Review №17

Johny was extremely helpful. My SIM card in new phone went bad and he immediately took care of it. Very good service at the Darien Verizon Store.

Ed
Review №18

Johny was super helpful and took the time to set me up completely! I am very thankful for his service if not I would have given up!

Ma
Review №19

The best Verizon store I ever had the opportunity to come into. Johnny gave excellent customer service and had such attention to detail. Allowed me to really enjoy my experience signing on to the Verizon family. I hardly give reviews but Johnny was so knowledgeable!

Gu
Review №20

Jhonny is the best, best service provider

Jo
Review №21

Johnny Louis-Fin does exceptional work. He has helped me with multiple purchases over the years and is extremely knowledgeable and highly professional.

S
Review №22

Johnny has been the best every since he got to this Verizon store- 12 years ago. I would never go anywhere else. I trust him to be fair, even when he sells me many items.. He is a great guy. I will be back. All of my children come here as well. Thank you!

Ca
Review №23

Gus and John are amazing. I got a better plan for the whole family, a better phone and a lower price on my overall bill. Smart, professional and kind.

Ki
Review №24

Jesse was amazingly helpful. He took the time with me to explain all my options and worked with me to ensure I was happy and understood each option.He was patient and kind and did not rush me to make a decision.He did not try and sell me something I did not need. I appreciate all the assistance and I highly recommend anyone go to Jesse!

O
Review №25

Amazing service!! My SIM card stoped working. I went in and they fixed it in under 10 minutes. Jessy provided the best service. Never going to a different Verizon again.

Tr
Review №26

Johnny was terrific in every way!

By
Review №27

Walked in to the store with an overseas phone that needed to be activated . Management here were absolutely helpful, knowledgeable , patience and kind.Couldn’t be any happier .Thx guys .

Ro
Review №28

ServiceWas excellent.

Je
Review №29

Johnny is the BEST! Was putting off transferring service from ATT and he made it seemless! The best customer service and what patience he has!!

Jo
Review №30

Thank you Johnny great service

Jo
Review №31

Gus was extremely helpful and kind during our entire transaction. He was informative, and easy to talk to while my phone was updating. Highly recommend this location for it’s quality in business and personality!

Ma
Review №32

My boyfriend recently got a new phone and they worked with him until he was happy with a new one. Jayson and Jay were very helpful and patient through out the process. Top notch customer service!

F
Review №33

Ask for Gus-My experience was terrific-All set up on a new phone- selective data transfer etc. quality help & quality expertise!!

Ka
Review №34

He’s perfect!! Johnny Louis-Fin

be
Review №35

Excellent serviceAbove and BeyondThank you, Johnny

Ja
Review №36

Excellent!! I needed to transfer all my contacts and Sales Associate Gus was very thorough and efficient.

Ti
Review №37

The Darien Verizon location has consistently been one of the best customer service I have ever experienced. Recently Jayson and Jay were especially helpful and thoughtful. It is obvious that the employees at this location take pride in there work and it really shows.

Mi
Review №38

Johnny was great. Very nice and not pushy like some salesman can be. Highly recommended

Ja
Review №39

Excellent service every time I visit this store.My go to Verizon store

Je
Review №40

Woaw! The customer service was very great... I am not regretting anything! Thank you Mr Johny!!

Ka
Review №41

Johnny was outstanding and very helpful in all aspects of my purchase and updating our account.A lovely customer experience in the Darien store !

be
Review №42

Johnny is the best at taking care of our family phones, pads etc, we will not go anyplace else😊

Kr
Review №43

I love the service at Darien Verizon wireless!Johnny and Gus are always available to help us with new phones or any issues we have throughout the years!

Ed
Review №44

Best Store in town , I Get the opportunity to meet the manager He was so nice and so helpful.

Di
Review №45

Johnny was a lifesaver and fabulous as always!! A professional and gentleman always!

ch
Review №46

Johnnie is the best great at customer service and knows tech very well. He is an asset to VerizonCharles Macaluso

Ja
Review №47

We were immediately sent to Gus because Johnny was very busy! Gus had just finished with someone. He was terrific at completing two people’s requests at once and leaving and going back seamlessly! He took me thru patiently the whole process for new iphone, ipad and even the next day yet another device which was incompatible, my old iwatch! So while I was there he fitted all three and explained everything perfectly in record time! The choices were fully explained and I had every confidence I was making the right decisions. He is very bright and very patient and most personable! Johnny is a good trainer and Gus has the stuff!

Ka
Review №48

Received exemplary service from Gus today. Enormously helpful and patient for a note how savvy senior!!

Ha
Review №49

Juliana was very helpful and got me everything I needed! She was able to get the best quotes for my whole family!

Ji
Review №50

Johnny is awesome!Gus is great!

Be
Review №51

I had an amazing experience with Johnny having bought a new iPhone and iPad. He set me up so easily and was very patient and helpful. Best experience ever. Thank you Johnny,

Gi
Review №52

Johnny is the best!!

Tr
Review №53

Johnny is always the best and always professional. He saves me money and is enjoyable to work with.

Ma
Review №54

Johnny Louis Fin. Was terrific in helping me get everything set up !

E
Review №55

Joh ny has been helpful with cell service - phones, service... - for our entire family. Always up and beyond.

Ma
Review №56

Johnny always provides excellent service!

Pa
Review №57

The Darien store employees are the best. Polite, smart & efficient.

Sh
Review №58

Jack was super helpful when go to Johnny was on vacation!

er
Review №59

It was a pleasure to work with the team when buying my new phone. They made the process very easy and were very helpful with the setup.

Wa
Review №60

Johnny is the best, highly recommend him for all your wireless needs!

Na
Review №61

Awesome service amazing employees!!! Will definitely be back

Jo
Review №62

Johnny was awesome. He is very customer oriented and swiftly, yet patiently took care of all our needs and more. The store is nice and we would definitely return.

Sh
Review №63

Best service ever! I had a hard to solve problem with my phone and Johnny and Josh figured it out. I came in several times and they were gracious and helpful. I highly recommend.

Li
Review №64

Johnny Louis-Fin makes buying a new phone a pleasant experience. He is so knowledgeable in every aspect of his business. I have been here many times when I’ve had phone issues and know that if Johnny is helping me, everything will be ok.He is THE BEST in the business!!!

Mi
Review №65

Johnny is amazing. Dont know what is do without him. Always goes above and beyond to give me incredible service. You are lucky to have him!

Ja
Review №66

Extremely helpful! Wonderful service from Gus!!

Ch
Review №67

JOhnny way very helpful. A wonderful experience. I WOULD HIGHLY RECOMMEND HIM TO ALL MY FRIENDS AND BUSINESS PARTNERS. I cant say enough .Thank You for all your help.

Ch
Review №68

Dan Williams did a tremendous job helping me transfer to a new phone. He demonstrated competence on the details of what needed to be done and worked through the process effectively and efficiently. Very positive experience!

Li
Review №69

Johnny Louis-Fin is the best! He got me all set up with my new phone in a very short amount of time. The staff at this store is pleasant and helpful. Highly recommend!

An
Review №70

Verizon Darien is the most helpful Verizon store and goes above and beyond with their customer service to ensure each customer is fully satisfied. I have been a customer of this store for over 7 years with 4 phone lines and Johnny in particular has always ensured he has found the best and most economical plans for my family. He is also superior at trouble shooting problems and finding solutions. I always highly recommend this store to my friends and family.

Ma
Review №71

I came to Verizon with serious phone issues. I had Johnny Louis-Fin assist me and I could not be more satisfied with his level of professionalism, patience and knowledge. He was a pleasure to deal with and came highly recommended by a very long time customer.Thank you Johnny!!!!

Su
Review №72

I was treated very well at Verizon by Dan Williams today. He corrected a mistake of my going on my phone. He was patient, knowledgeable, and very helpful.. This is my local Verizon store. I always come here to solve problems. This is the first time Dan has helped me and I would be happy to work with him again. He represents Verizon very well and he is a good dresser. Sue Mattison

Al
Review №73

Johnny Louis-Fin was terrific. He was thoughtful, efficient and patient with all our questions. I have already recommended his service and this shop to others.

Ca
Review №74

Had a variety of concerns and Josh handled all of them professionally and quickly. He truly knows all about current promotions, etc. I will highly recommend!

St
Review №75

Johnny Louis Fin was excellent...10 stars!!

Ge
Review №76

Johnny is always very helpful and gives good advice. He has been taking care of our family for years and we are always satisfied.

vi
Review №77

Mr. Johnny Louis-Fin is knowledgeable, patient and thoroughly professional as he helped me through dealing with problems with my iPhone. He has excellent customer care skills and you are fortunate to have him as part of your team!Victoria Garcia

Te
Review №78

Josh was extremely knowledgable, patient and thorough figuring out the issues with my phone and service questions. I highly recommend him to other Verizon users. My location I visited was in Darien, Ct.

so
Review №79

My experience today and always has been very positive. All the sales help is very knowledgeable and helpful. Johnny the store manager is particularly helpful and knowledgeable. He is always able to resolve and trouble shoot any problems that I may have

Ro
Review №80

This is the best store which is why I go out of my way to drive here for Verizon purchases and service. In particular Johnny Louis-Fin is very professional helpful and patient

Cl
Review №81

Johnny is very knowledgeable and was very helpful in setting me up on a new plan and a new device. I was also impressed with his ability to calmly handle multiple customers who converged at the store at once, on a day when he was alone in the store due to a colleagues unavoidable absence.

Di
Review №82

To all:If you are a Verizon customer, Verizon store in Darien is the ONLY store to go to.Johnny Louis-Fin has an incredible staff, is a most professional Manager and having been a customer for more than 8 years is now a true friend.I am, what most would say, technologically impaired.Mr. Louis-Fin has taught me how to use my new IPhone7 plus in 3 easy lessons!In all seriousness, this store is a stress free experience and should be highly recommended.Happy Holidays Verizon.Diane Pradia

Te
Review №83

Johnny was amazing! Best experience at a wireless store I have her had. Im already happy I switched from AT&T to Verizon. Thank you!

Br
Review №84

The staff was very informative and super nice, especially James. He spent a long time setting my phone up and making sure it worked properly, i am looking forward to following up with him if I have any questions.

fr
Review №85

The best. Im all thumbs and he has the patience of a saint with me. If you could CLONE John, Verizon would have no problems.

Ja
Review №86

James Cineus was terrific. Answered all of my many questions and was efficient and very pleasant to deal with. Exceptional person! Verizon is fortunate to have him!

Ro
Review №87

Johnny gave us great service and answered all our answers and he was friendly and very personable he made our experience very enjoyable I would buy and get new phones from him again and again

Ka
Review №88

John Louis-Fin assisted me today with my phone which was not functioning at all. He was patient, very knowledgeable and the result of his efforts was a new phone and repair of the problems that were preventing me from using the phone at all. He is an excellent manager and Verizon is blessed and very fortunate to have him as a manager. Thank you very much for his outstadding service.

cl
Review №89

The Darien store is very impressive. quick courteous associates are very knowledgeable. my son and I were very pleased with Johnny s helpfulness in our recent purchase of two new phones. I have been a Verizon customer for over 22 yrs. and this is the best expierence.

Je
Review №90

Johnny, the store manager was very helpful and friendly. Its always a great experience coming in to the Darien store. And the new location is lovely. Thank you!

al
Review №91

I have had the pleasure of working with JonnyLouis-Fin as he set up my new I phone.His knowledge and expertise is incredible.Now com pleated I am Very impressed.

Ti
Review №92

Fantastic service from Johnny! Solved all my issues in less time than expected. Courteous and helpful!

Ca
Review №93

The VERY best experience I ever had at a Verizon store. James Cineus was very helpful and friendly . Wish I had met him years ago.

be
Review №94

Dan was helpful setting me up with my new iPhone from my blackberry. He was able to get all of my info from the old phone even though it was in bad condition. Thanks dan

mi
Review №95

Johnny Louis-Fin is absolutely the best. He has been helping my family for years and is always reponsive and helpful. Johnny represents Verizon very well.

Mi
Review №96

I took my friend into the Verizon Wireless in Darien, CT and was taken care of by Mr. Johnny Louis-Fin . He was the most caring and polite person. I definitely compliment someone like Mr. Louis-Fin for great service.

Su
Review №97

Johnny Louis-Fin is absolutely THE BEST technician, friend- couldnt/wouldnt do without him! We count on him and Verizon and neither had ever let us down!

Le
Review №98

Johnny is always super helpful and accommodating to customers. Always a pleasant experience with him at Verizon.

Ca
Review №99

Gus just applied the Nano liquid glass to my daughters new iPhone SE 2020. They put it on my Samsung Note 8 a few months ago and I knew I had to get it on her new phone. I felt really safe in there they were following all the protocol for Covid-19. Thanks guys #staysafe

An
Review №100

Steve papadakos has been incredibly patient and helpful with a tech and password challenged individual - me. Thank you for employing such a fabulous person!!A little yak customer.Anne Geissinger

Information
10 Photos
100 Comments
5 Rating
  • Address:1075 Boston Post Rd, Darien, CT 06820, United States
  • Site:https://shop.wirelesszone.com/ct/darien/1075-boston-post-road?y_source=1_MjczNTAxOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 203-202-2966
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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