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uBreakiFix Darien
115 Old Kings Hwy N, Darien, CT 06820, United States
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uBreakiFix Darien
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Wh
Review №1

I love uBreakiFix. Every time I go into the store, I am impressed by the knowledge of the staff, as well as their courteous and helpfulness. They can solve any problem for less time and money. Thank you!

G
Review №2

Anytime I have taken any device into uBreakiFix the team there has been responsive and helpful. It gives a person a great feeling of confidence to know that there is a place around the corner where they can get help when they need it. My father has received similarly attentive, kind service. With its growing popularity, I hope it can keep up the level of service that we’ve received. A special thank you to Jonathan and Jomar, our local technicians.

JE
Review №3

Free quote in a couple days. Price was competitive for local service guaranteed in-person. Alternatives, like Best Buy warranty claims or manufacturer mail-in repair options take way more time. Guy at Darien was professional. I did not get repair but I might if animal screen crack problem worsens on my laptop. Employee brilliantly suggested turning off touchscreen option to avoid negative experiences due to conflicting feedback between the keyboard touchpad, mouse, and touchscreen. Good service. Location is moving to Stamford (consolidation?).

ca
Review №4

Great experience! Made super easy by the employees to get my computer screen fixed snd they were very patient and informative when explaining my options.

Se
Review №5

I thought my screen was cracked on my phone, so I called them. Jonathan was super helpful on the phone. I brought it in and Jomar helped me. He was very friendly, knowledgeable and helpful. They limit it to three customers in the store. He was just as patient with the one in front of me as he was with me. Turns out, it was just my screen protector hat was cracked. They were able to put on a new one quickly and they had a nice selection of cases so I got a new, more protective one. I would definitely go back to them and would highly recommend them.

Ti
Review №6

My son cracked his iPad glass and we needed fixed ASAP. The staff was very receptive and accommodating to turning this job around quickly. Although I did find a price to be very high… i’m still grateful for the professionalism and turn around. Highly recommended

Ka
Review №7

Fast friendly and reliable repairs. Have used them on multiple occasions.

Mi
Review №8

I went to ubreakifix as the ATT store was assistance to me in transferring data to my new phone. Jonathan and Adam were great. My brother and me sometimes are not the savviest when it comes to electronics but these kind souls came to our rescue. Thank you ubreakifix. I highly recommend them!!!

Pi
Review №9

Great service , professional and friendly.I’ll recommend their services to anyone.Thank you

Qu
Review №10

Customer service there was excellent. Friendly and helpful. I love these guys. I refuse to pay for a new phone. They have repaired my iPhone 7 twice now and every time it’s like getting a new phone! 100% recommend!

Ry
Review №11

Great job in fixing my phone! Glad I went to ubreakifix!

Ge
Review №12

They always give me a good price and fix it fast. Super friendly environment

Ca
Review №13

Fantastic service, very reliable and honest about timing & pricing. Met with several employees starting with Christian, as the store was about to close, and all were very helpful while taking the time to answer any questions. Highly recommend!! Thanks for saving me lots of $$.

De
Review №14

These guys were very helpful to say the least! I had a few issues with my phone and were able to resolve it within 5 minutes. Thank you so much guys!

Ch
Review №15

Guys were very helpful, knowledgeable and professional. Fixed my problem perfectly and turnaround was extremely quick.Hope I don’t need anytime soon but if I do they are the place to go.

Ma
Review №16

Great customer service, very helpful

An
Review №17

Love this biz. The staff is ALWAYS friendly, helpful, professional, and knowledgeable. And they never overcharge for any services; their fees are great.

Ka
Review №18

UBreakiFix Darien makes miracles.My phone screen was shattered, and the day before Thanksgiving. uBreakiFix Darien came to my rescue.Jamal goes above and beyond in customer service.He answered all my questions, and was extremely helpful.Justin fixed my screen, hes the one performing miracles in the back.Thanks gentleman, so grateful for you two.Happy Thanksgiving.

Jo
Review №19

Big call out to Jomar and Kevin. On a Saturday afternoon, I tripped over my computer cord charger; the tip broke and lodged in my charger port. I imagined a weekend with no access to my laptop...a simply horror-filled proposition. Jomar and Kevin removed the tip, verified that my backup charger worked, and I was back in business...all in 10 minutes -- and at no charge. Thank you! Youre the best!

Su
Review №20

Jamel was Very very professional great excellent great customer service five stars all the way that’s great perfect good

Ca
Review №21

Jomar is well trained, talented, professional and courteous! He made this experience painless

Ca
Review №22

Not only was uBreakiFix Darien store able to fix my phone, they were kind and made sure it was a safe experience during COVID-19. I was thrilled with the turn around. The screen was fixed and a screen protective cover was applied. They were not happy with how it came out and gave me an additional one for free, in case it had a potential problem. Thank you again! I would highly recommend.

La
Review №23

Jamel was pleasant and helpful and quickly solved the issue I was having. Easy, quick. Will return!

Ky
Review №24

I was in and out with a brand new screen protector and for an amazing price! Thank you guys, you were awesome!

Ri
Review №25

Excellent place. I have taken my phone there twice and they are quick and effective.

Mi
Review №26

Thank you for the wonderful customer service. The entire process from drop off to dignostics to pick up went very smoothly and in a timely manner. Communication was great they kept in touch every step of the way. I would defiantly recommend uBreakiFix in Darien to anyone who needs an electronic fixed!!

Fa
Review №27

Jamel is incredibly helpful and a great example of delivering professional and empathetic customer service.We had a water damage issue with a laptop, and I tried to file a claim with Asurion, which was rejected. I explained my situation to Jamel regarding my disappointment in the arbitrary claim rejection and accepted the situation as is. Jamel, who disagreed with the rationale for the claim rejection, took it upon himself to advocate and facilitate the appeal of that claim, and successfully got Asurion to cover our claim, which resulted in close to 260% savings on the repair.I was very happy with the overall experience and would recommend this UBREAKIFIX to anyone, and specifically appreciate and thank Jamel for his help and open communications throughout the process. My wife and I appreciated it wholeheartedly.

Ca
Review №28

Very pleasant atmosphere. and helpful staff.

Do
Review №29

My iPad wouldn’t work, and Zaul fixed it in a few minutes. Wouldn’t even change me for it. This is the second time I’ve used ubreakifix in Darien. Highly recommend.

No
Review №30

Count help with my samsung watch issue but suggested some places to check. Polite and quick service

Mi
Review №31

Fantastic people who are extremely helpful and knowledgeable.Michael Darien ct

Ho
Review №32

Great customer service fast n professional thank u guys for fixing my phone so fast

Am
Review №33

I love this place !!! The employees are awesome!! Im always happy when I leave with a fixed phone !

Ro
Review №34

IPad cracked screen repaired. Turnaround time faster than initially indicated. Good communications on progress and completion. Team friendly helpful and professional and a simpler process than at Apple

Ca
Review №35

The BEST customer service! So friendly, professional and fast. Not to mention an incredible value. You feel like you have a good friend looking out for you. And my smashed phone was repaired in around an hour.

Mi
Review №36

Excellent experience with this shop. Fast turnaround and more than fair prices.

Ka
Review №37

I thought I was going to need to buy a new computer. (I was entering a Zoom, and the screen had pinhole vision, eventually becoming a black screen that wouldn’t turn back on again.) I gave it to uBreakiFix, and they fixed it within hours, free of charge. They saved me well over a grand on a new machine. Highly recommend!!

Sa
Review №38

Horrible store...worst experience ever....Adam(Technical engineer) is very friendly...apart from that the rest of it is horrible. Gave wrong information and cheated me for more than 150$. Actual cost of hard drive directly from Samsung website directly was 40$ where as they quoted 210$. They did not indicate that this price included labour costs. I even had insurance which covers the labour costs. Staff at the counter are not well trained.

De
Review №39

The guys did a great job with my broken display, moreover, did it faster than expected 👍

Jo
Review №40

Many thanks to Jamel Adams and his team John and Kevin who gave me outstanding, prompt service and got my Samsung S5 back working within hours!It will a pleasure to do business with you folks in the future!

pa
Review №41

Jomar, Adam and Kevin helped me with my paper jam with my shredder. Friendly fast service!

Ch
Review №42

My phone looks like new!

Ar
Review №43

Was a screen repair on an iPhone XR. Done in less time than quoted. Would definitely recommend and use them again.

Tr
Review №44

Always a simple and efficient visit. I wish most service based companies were as pleasant to work with as the techs at Darien location !

Mi
Review №45

Christian and his team were great they helped fix my phone charging port and we’re quick and easy to work with

To
Review №46

Scott is the man! He fixed my daughters broken Screen in Literally 30 minutes. Plus they are connected to Asurion insurance so the cost was low and process seamless and easy. Highly recommend the Darien location.

Ba
Review №47

Personal computer battery was not charging Team discovered intermittent connection where power plug enters personal computer we can live with this short term

La
Review №48

Quick, easy and well priced

Su
Review №49

Showed up at UBreakiFix, iPhone home button not working. Answered all questions, cleae about the cost, and it was ready for pickup in 2 hrs. Guys were great, and phone is as good as new.

Bi
Review №50

Jomar, Adam, and Kevin saved the day. Thank you kindly!

Ba
Review №51

Knowledgeable, responsive and friendly staff - shoutout to Marvin and John who were very patient with me, answering all of my non-savvy tech questions! Only place Ill ever bring my devices for service!

Sk
Review №52

I had great service and quick turnaround on difficult virus issue. Highly recommend for any pc, iPhone or iPad issues.

Ca
Review №53

Really fast, efficient and did a great job. Would definitely recommend

Ti
Review №54

2 days ago I thought I lost 20 years of ProTools music files when my external hard drive froze. Nothing I tried helped. When I finally brought it to uBreakiFix they told me it might take a week to determine if anything could be done. When they texted me the next day I was floored! Cant thank Jamel A and the team at uBreakiFix Darien enough! I will recommend them to everyone!

Ke
Review №55

Great customer service. Fast and reliable. Great assistance from Miguel.

Lo
Review №56

Jamal A. very kind and professional, definitely will be back will my devices.

Ka
Review №57

Every time we need help with our electronics, Darien location is the first place to go. They even did so much for us in the past as to re-wire our old chandelier. Always on time and honest.

Ra
Review №58

I had a really great experience. They fixed my laptop the same day! I would highly recommend this place for any issues. They fixed my husband’s phone 2 years ago also! Awesome place and awesome people and reliable every time.

do
Review №59

On a maintenance plan. Reasonable and highly professional

Mi
Review №60

A big thank you to Jamel at UBreakIFix who removed the broken-off lightening plug from my iPad. He was extremely friendly, helpful and professional!

g
Review №61

They fixed my computer for 1/6 of the price apple offered me. 100% recommend going here instead

To
Review №62

Friendly, welcoming, knowledgeable. Will recommend to others.

Ne
Review №63

Excellently satisfied with the serviceExtremely professional and helpful to a computer challenged client .

an
Review №64

I went in for a quick diagnostic test and they were super quick about getting back to me. They found out what was wrong after just one day.

Ev
Review №65

Amazing service. Couldn’t have been easier or faster fixing my phone. Really professional and impressive.

Fa
Review №66

Super professional and knowledgeable. Helped me out in a pinch!! My “go to” guys for iPhone repair.

Te
Review №67

Matt was extremely helpful since the moment I entered the store. Demonstrated a strong knowledge of devices and appreciated my problem and the urgency. He explored all options and quickly diagnosed the problem and fixed it within the 20 minutes i was there. Was extremely pleased with his customer service and strongly recommend their work. Extremely professional, efficient, and eager to help.

El
Review №68

Scott was able to help me get my phone screen fixed quickly efficiently! I appreciated his patience throughout the process.

Er
Review №69

Friendly, fast, good price! Would highly recommend!

St
Review №70

The employees at uBreakiFix in Darien were very professional, thorough, and timely in their service. I would highly recommend them.

Ry
Review №71

Great work, great service

Jo
Review №72

Great, fast service!

Ca
Review №73

Scott was very nice and extremely professional. I would definitely recommend this place to repair a cracked cellphone screen.

Ro
Review №74

Very nice and knowledgeable staff, been here three separate times and have come away each time very please with the work theyve done.Went back a week ago and Scott helped me out BIG time getting all the dirt out of my charging port, which was preventing it from charging properly. Will definitely go back whenever I need help with my device

12
Review №75

Fantastic- quick, efficient, personal. And priced well. Thank you Scott and John.

Ni
Review №76

Excellent on all levels..recommended to all..

Je
Review №77

The employees are knowledgeable, helpful and a pleasure to deal with. I highly recommend ubreakitwefixit!

Co
Review №78

Scott was really clear and helpful, got my phone fixed in a couple of hours, great service.

r
Review №79

Just walked into Darien location with an iPhone where the charging port didnt work anymore. Chris took quick look under microscope and found some debris in the charging port. After removing it charging port worked fine again. No charge. Happy Customer!

Ga
Review №80

Alex and the other members of the team were professional, fast and efficient. They provided me with three cost estimates for resolving my computer issues in less than 24 hours. Then at pickup, I was shown exactly how to use the option. And told to feel free to return if I have any future questions. The location is convenient and the staff is patient and competent.

Em
Review №81

Kylen was so helpful with technical advice on several products. She was patient and kind, even though I was waiting to make a purchase. It was a very positive experience. Thank you!

Cl
Review №82

Scott did an amazing job for me. I highly recommend using the Darien store.

Bo
Review №83

Great service. Fast and friendly. Free diagnostics. I brought in a 25 y.o. CD player component. It couldnt be fixed. No charge. No hassle.

Ci
Review №84

Definitely my go to place! They were able to fix my iPad quickly and at a reasonable cost. I will definitely use them again if I have any future computer issues.

Bu
Review №85

The charger wouldnt stay in the phone. Jamel fixed it in about 3 minutes free of charge. Thanks

An
Review №86

Everyone in this location is friendly and very helpful. My laptop battery wasn’t working and they ordered the parts did the job right very quick. I am very happy to use my laptop. Everytime you call they answer you back. I liked the honesty of everyone working here. Glad I found this location. Thanks everyone once again. God bless!!!

Tr
Review №87

Always professional, courteous and quick.

Ra
Review №88

Fixed my phone quickly when Apple told me it was broken and I needed to buy a new one for $550. Love you guys for this!

Na
Review №89

Second time I’ve used this Darien location and I went out of my local drive zone to do it! They are patient, informative, and fixed my iPod, and iPhone before that, with efficiency and no charge because they were problems related to my not understanding my devices’ updates. I highly recommend them and have spread the word to my friends. They will get all my device business.

Pa
Review №90

These guys were outstanding. Replace my iPhone battery and also repaired my fingerprint security. All in under 45 minutes!! Mathew and his co-workers were polite, professional and Extremely Helpful. Will surely recommend them to others.

Al
Review №91

I went to this location because the battery in my Surface Pro was not keeping a charge as well as it used to. They put in a new battery. The price and customer service there is incredible. I highly recommend this place to others for any tech related issues.

Ja
Review №92

Friendly people who do a good setup call. I had a phone with an old battery that needed to be replaced. The battery was waiting for me when I dropped off the phone. The only issue wise is somehow they got their hands on the wrong battery, so I had to wait two days for the right one, took an extra trip. Update: phone is 2.5 years old, but it is running like new, battery is right on spec at 3,200 mAh. Im pleased.

No
Review №93

Took my phone with no hesitation valuing the warranty Perfect

St
Review №94

Professional, prompt, and honest.Pixel 1 motherboard started to go south, no audio in or out. They had it back to me in 2 days. Recommend you speak with them if you have out of warranty issues.

ms
Review №95

Broken camera glass. Polite, helpful advice, they were honest about whether they could do the repair and the risks. Not overpriced. Promised one hour and delivered. Pleased with the work. Good experience.

El
Review №96

Everyone is great at uBreakiFix!! They are honest and helpful and courteous. I’m a paralegal and I’ve worked with a lot of IT people fixing my computers and this is the only place that has not charged me an arm and a leg and been honest with how I can take care of it myself or order a plug online which saved me money. If they can’t fix it they don’t charge you this is unheard of in California from where I come from. They also are very prompt in calling you back and leaving you messages or email you. This is the place to go if you have any needs for your phone or your computer issues!! So impressed and thankful!! Thank you all who work at this business!!!

Ni
Review №97

My son was at his friends house and he dropped his iPad and it cracked the outside of the screen and it was bad cracks on the screen and they fixed it incredibly good and I see no cracks at all.

An
Review №98

Jamel was very helpful

Sa
Review №99

I cannot say enough great things about this place! They are soooo nice, completely trustworthy and very reasonably priced and went above and beyond, even stayed open a little late to. Imported the repair. FREE diagnosing so you cant go wrong at all. Love this place. Hopefully I never need to go back but if I had to get anything fixed this is where!

Pa
Review №100

They were able to fix my laptop in an hour. Amazing service. Would recommend their service any day.

Information
35 Photos
100 Comments
4.9 Rating
  • Address:115 Old Kings Hwy N, Darien, CT 06820, United States
  • Site:https://www.ubreakifix.com/locations/darien?utm_source=google&utm_medium=gmb&utm_campaign=darien
  • Phone:+1 203-523-0312
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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