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Aire Serv of Dallas
5930 Lyndon B Johnson Fwy #250, Dallas, TX 75240, United States
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Aire Serv of Dallas
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Je
Review №1

Great experience with Air Patrol. Shawn was very informative and replaced two units at my house. He recommended the exact system I needed for my house. The quality of the units were just what I wanted and the price and service way exceeded my expectations! The crew was great. They were on time, very professional and clean. If you are looking for HVAC services, this is the company to use!

Br
Review №2

During the heat of the summer when your AC goes out things can get tough. Payton was wonderful with her communication and helping to expedite the process. Thanks for all your help.

Ro
Review №3

Just a short note to say I am totally impressed with Aire Serv. I would also like to express the intelligence integrity knowledge and all around service Gerardo Vinalay displayed for my services today. He is an outstanding example of your company. I was extremely happy with the many tasks he did for me. He is truly a great asset to your company. Again, thank you so much for sending me Gerado Vinalay. Regards, Robyn Crebs

Ho
Review №4

This is a great AC company to work with. They were very easy to schedule with and quick to service your needs. Jack Theilen was my service consultant. Even on a hot summer day, he didnt hesitate to get to work in my attic. He had a great solution to my issue with duct not having a good air flow.My sons room was much hotter than the rest of the house. I was hoping it will be a simple fix. He took care of it right away and made the room drop by 2 degrees instantly with a small adjustments. He took his time to look over every detail around the attic.I highly recommend this company. Its really hard to find a company with integrity and honesty. I paid much less than what I anticipated. So I am happy.

Pe
Review №5

Jack and Joe were fantastic. They did some custom non-ac related work for a project that I have going. I needed a 12 inch inline fan installed in the attic going out through the roof to join my 2x8 inch fans that were already installed. He helped with my air flow questions and made some recommendations that I agreed with. He made some adjustments to the existing 8 inch fan ducting and cut it to a perfect size which maximizes drawing the heat out of the room and a straighter line through the attic and outside. I went up and checked out the work after the job was complete and they left and was impressed with the quality of work and how clean all the connections were.I couldnt be happier!!!This is an ongoing project and will definitely use him exclusively going forward.

St
Review №6

Air serv was able to accommodate my repair quickly for next day service. The tech went above and beyond my expectations and provided a detailed report with pics prior to leaving. Ask for Kevin Hill when you schedule your appt. He is very knowledgeable, professional, and understanding of your needs.

Ca
Review №7

I have used both their phone number and website to request service and both have been easy to use and quick to set up an appointment. Technicians have always been friendly, knowledgeable and professional. Prices for service have been reasonable and with no unnecessary up-charges. I will continue to use the company and recommend it to others as well.

Sc
Review №8

Always great service and I like the explanation the work necessary and photo documentation of it.

To
Review №9

AireServ was efficient and professional. They did good work and responded very quickly to my need to have AC repair done in the worst of Texas August heat. I was grateful.

Pa
Review №10

Gerardo came and he was great! Set me up for an annual tune up rather than a service call for one thing. 👍

ms
Review №11

Many, many thanks and a standing ovation to Jack Theilen! Arrived on time, completed the work very effectively and professionally in this HOT weather and was wearing a mask for his and my protection. Hes very kind too. Thanks, Jack and thanks also Aire Serv!

Jo
Review №12

Jack Theilen showed up just a few hours after I called, well ahead of schedule. After inspecting the inside and outside unit, he was able to make a minor adjustment and fix the problem. I was only charged a small service fee, even though he spent a solid hour running tests. Very honest and trustworthy.Will be using this company in the future for any other AC repairs.

Mi
Review №13

Jack is an excellent technician, diagnoised problem with my cooling system, gave me an estimate and completed repairs in less than 2 hours. AC is working great, very happy with Aire Serv service today. I have no hesitation recommending this company.

Ma
Review №14

Aire Serv has been Serving us for 5 years now, they are on time and ALWAYS good a good job! We have them in Autumn to service the heat and again in the Spring to service the A.C., always a good experience!

Cl
Review №15

Aire Serv to the rescue once again. They were out very quickly. I thought the problem was really serious but the price was shockingly affordable. Great company.

Ka
Review №16

Aire Serv has been servicing my HVAC system for a few years and I am very happy with them. The technicians are very professional and knowledgeable. They show up on time or call to let me know if they have to reschedule. I highly recommend them.

Ma
Review №17

Jack is great--we have been using him for years. He is fair and thorough. I recommend them

Je
Review №18

Aire Serv of Dallas came out in June because we had A/C issues. It was blowing hot, has happened every year for 4 years because we have a coolant leak no one has been able to find. 3 - 5 lbs usually gets us through the season for $150 - $200 per year. Gerardo told us it was a broken TXV valve, it wasnt, and that our coolant was reading fine, it probably wasnt. A/C worked for less than a week so instead of using them I went to Daniels Air to come look at the system Id just spent $600 for the installation of a $130 part Im pretty sure I didnt need.Daniels Air discovered that the TXV valve wasnt installed correctly and we were now down 15lbs of coolant because of a leak at the TXV valve. They only charged me for the coolant, not the call or the labor because of Air Servs poor install.Contacted Aire Serv and they refused to refund any amount.Jack Thielen is now at Daniels Air, which is why I went to them. He was phenomenal at Air Serv and took care of me at his new company as well. Saw him mentioned below.

Ji
Review №19

Jack Theilen was very competent and courteous. Got us back up quickly. Great job!

Go
Review №20

Jack, our favorite technician always has our interests at heart. He watches over our two units like they were His own. Jack is always on time, He is neat, knowledgeable and He is quick. We will always trust Jack and Aire Serv.

St
Review №21

Very pleased with the fast, efficient way that Aire Serv of Dallas does business. I needed a professional opinion for the way my two A/C units mounted on the roof. Their input was thoughtful, professional, and helped me resolve a dispute that I had with my home warranty company.

No
Review №22

Open, honest experience. Very efficient and would have been a 5-Star except for a communication SNAFU that never got corrected and wound up costing us a government grant with our utility company. Still a great company!

Ni
Review №23

Very professional and wearing a mask during this time of pandemic. Good conversation with him on options for cleaning our ducts.

ca
Review №24

Jack was extremely professional, on time, very helpful and easy to workwith. Enjoyed the total experience. Carl

Ma
Review №25

I was blown away at the level of customer service I received today by Joe, (Ramirez?) during an annual winter checkup on my furnace in my condominium. Not only did he arrive on time, he called and said he could be here an hour early if I was available, which was an added bonus! What really set him apart and motivated me to write this email was his honesty and genuine willingness to provide exceptional service in a polite and professional manner. He went above and beyond his call of duty by answering a lot of questions I had regarding things that did not have anything to do with my furnace. He measured my air conditioning vents to find me the correct measurement air filter I need for my unit because I have never found ones that fit perfectly at Home Depot or any other store. He recommended some websites for me to check and also said his company can order me the correct sizes of air conditioning filters I need and install them as well. I ended up finding what I needed at a great price based on his recommendation online. He even checked and changed the battery on my fire alarm and helped me adjust the temperature on my water heater because I obviously have no clue about these type of things! I work in the customer service field and I know how important a person like Joe is to any company’s reputation and I wanted to make sure he is recognized for his outstanding service by Aire Serv , who by the way, from every experience I have had with them, is as a whole, an amazing company. They provide great service at competitive prices, are genuine and friendly, and always willing to help. If you need your air conditioning unit repaired or serviced and don’t know who to call and trust they will do the job right and won’t overcharge you, trust me when I say, call them, you won’t be disappointed with Aire Serve of Dallas.

An
Review №26

Excellent company and service. Jack Theilen has been our service consultant for several years and does a through and great job every time . We highly recommend the company and especially Jack.

Ne
Review №27

I have been using this company for more than eight years. It appears that they are unable to correct my name when they send me an email. I have requested repeatedly that it be changed or corrected but this has not happened. This may seem a minor thing but it irritates me to no end. Any service guy that has been out has been awesome very polite and very knowledgeable about their job. I would love to continue using this company if they were just get my name right. My name is not Margie.

Jo
Review №28

Airserv is fantastic. Ive used their service twice now and saw two different technicians. Youll see many reviews mentioning Jack Theilen with good reason. The guy is prompt, professional, hard working and transparent throughout. He even casually identified and corrected a completely unrelated plumbing issue while fixing our AC - you can trust these guys with your HVAC needs.

Ju
Review №29

My experience with Jack and Aireserv was nothing but good. Jack arrived on time and work straight through to solve my problems. He is very knowledgeable, courteous and did a remarkable cleanup job. Thank you Jack.

Ch
Review №30

I have multiple commercial and residential properties. Aire Serv of Dallas does such a great job. They communicate well, they respond very quickly, and they are fair and reasonable. I love everything about Aire Serv and strongly recommend them.

Ri
Review №31

Kevin Hill is superb in all aspects.Polite, knowledgeable, and efficient.My first choice for a/c and heating system check ups and related maintenance.

Ch
Review №32

Kevin did an amazing job servicing our AC unit. Kevin is very nice and professional. He has great knowledge and explained everything to me in detail. I highly recommend requesting Kevin for the job!

Ke
Review №33

Whole home Heat/AC replacement. Excellent communication (Steve), high quality equipment (Lennox), good pricing, multiple crews, quality installation and clean-up.

Am
Review №34

I have a small high school girls reunion this weekend and realized one of my guest bedrooms was not cooling down. I didnt think anyone would be able to get it taken care of inside 3 days, but Jack Theilen came out and gave us a very reasonable estimate and said he could do it immediately. Jack was so sweet and even turned around one of our return vents that wasnt related to the project. He enlarged an existing return and installed a larger supply. The difference is amazing and I am so relieved! Highly recommend this company and especially Jack!

Pe
Review №35

I appreciate THE his report of the results after the service person finished checking my unit (indoors and out). Shared information that wasnt reported by PROPERTY DOCTORS INSPECTION COMPANY, shame on the inspector. I will be using them in the future. KUDOS....AireServ!!

D.
Review №36

Great experience. Very responsive and communication with the manager and the technician was prompt and friendly. The technician,Jack, was knowledgeable, on time and professional. My HVAC was fixed within a few hours.

Ri
Review №37

Showed up on time. Professional service. And technicians. Got my a/c up and running quickly. Didn’t try and sell me on anything. Just fixed my unit

Da
Review №38

Gerardo Vinalay came to my home and did a superb job. He was quick and very knowledgeable in what he does. Im that type that asks a lot of question and he had an answer for every single one. Good job Gerardo you are the best!!!

Sh
Review №39

I have no doubt that your products are good, and your service consultant, Gerardo Vinilay, Is superb. He is very knowledgeable, communicative and sympathetic, and I feel like I can trust him completely. I’m so glad you have such a wonderful service consultant I feel like I can rely on. Thank you all for your great service!

Jo
Review №40

I have been using Aire Serv of Dallas for over two years. I have a yearly contract with them. They are very courteous & professional. I would recommend their service to anyone needing HVAC service.

Da
Review №41

Jack Theilen was my service consultant and I cant say enough good things about him. He was prompt, courteous, knowledgeable and even laughed at my stupid jokes. He introduced me to ways to keep my air conditioning unit running at its peak performance level and introduced me to a maintenance program that will keep it that way.Kudos Jack - you did a great job.

Sh
Review №42

This company was fantastic! Especially the tech that did the work. Kevin was extremely knowledgeable, courteous, and hard working. My AC is top notch now because of Kevin. I highly recommend this company!

Da
Review №43

Awesome experience. Caleb was knowledgeable and friendly. I was super impressed with the solution he came up with and that he saved me some money in the process. I didn’t want a new system yet and he band-aided the current one very creatively.

Co
Review №44

From the time I placed my call for service everyone I have been in contact with at Aireserv has been great! Very pleased with the service that was provided by Kevin. I am not very savvy when it comes to technical things and he explained everything that was wrong with my system in great detail. He has a great personality and highly recommend!

Do
Review №45

The service man came in with a mask and booties. He was efficient and very informative. Very professional!

St
Review №46

Aire Serv did a detailed evaluation of my HVAC situation, make good recommendations with options, and expertly installed what I had purchased. Im pretty happy with them.

Ca
Review №47

Ive used this company for years after several bad experiences with other companies. Aire Serv has proven to be reliable, excellent at what they do, and they are excellent at customer service. Highly recommended.

Da
Review №48

We have an annual Advantage Plan maintenance contract with AireServ Dallas to maintain our companys five HVAC units as well as two warehouse heaters. Our AireServ technicial, Jack Theilen, always does a great job for us and is extremely courteous and professional. I wouldnt hesitate to recommend this company.

Ga
Review №49

Very friendly and knowledgeable staff, just the right amount of service for our needs. I didnt feel over pressured for sales and learned more about my home unit. Will call again.!! 5 Stars

Sa
Review №50

The workers were polite.

Cy
Review №51

Mr. Joe was professional friendly and awesome! TY!!

Ka
Review №52

Great tech. Identified the problem right away. Very knowledgable

Ke
Review №53

We just moved in and had a/c and heating issues but Aire Serv to the rescue! Theyve been out 4 times for separate issues and the service has been fantastic each time. I would recommend them for sure.

Ri
Review №54

Yes our A C system went down on a Saturday afternoon we just new we were in trouble. But to our surprise Aire Service of Dallas was at our house within a hour and half Max. Talking about a life saver we were back in service with Cold air blowing. Great service

Gi
Review №55

I have been a customer of Aire Serv for many years now and continue to use them for the attention to detail, respect and exceptional customer service that is always provided. They care and it shows in their technicians and professional service.

Le
Review №56

Great service techs and office staff. Love this place

Ch
Review №57

Great company with great people. highly recommended

Fr
Review №58

Kevin Hill is a great representative of your company. Through and friendly.

Lo
Review №59

Aire Sere provides high quality, professional service and respond promptly

Al
Review №60

Weve always had good experiences with AireServ. Good folks to do business with.

Ma
Review №61

Great service and wonderful people to work with have always been happy with their service.

Ke
Review №62

Once again Aire Tech took care of us quickly and at a fair price. Jace, our Tech, is a true Pro

Wa
Review №63

Reliable and knowledgeable technician who explain everything being done and what may be needed.

Bi
Review №64

Great service, pricing fair, no bait and switch. Used for many years. Give em a call.

Va
Review №65

Aire Serv is quick to respond. They are honest and only do what is necessary.

Di
Review №66

Fast service. Will recommend and use them again!!!!

Ji
Review №67

They were on time and honest about the repairs.

Di
Review №68

Gave us all the information we needed to make our choice.

Je
Review №69

Excellent work, fast and fair.

Vi
Review №70

Polite, knowledgeable, fast service.

Mi
Review №71

Great company

Br
Review №72

Very good work by Gerardo, I fix the air very quickly and teach me how to change my filters.Thanks to Aire Serv for having good technicians.

Information
100 Photos
72 Comments
4.9 Rating
  • Address:5930 Lyndon B Johnson Fwy #250, Dallas, TX 75240, United States
  • Site:https://www.aireserv.com/dallas/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 972-992-5648
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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