Woke up having a bad day this morning. I forgot my bill was due and missed a very important call due to a non payment. I know it was my mistake so was pretty upset with myself. Walked in to this location to process my payment was greeted with a very warm and nice smile. I can honestly say this young lady knows the exact definition of customer service. We had a very heart warming conversation after my bill was payed. I can say that for a couple minutes i forgot that i was even upset. Round of applause for this young lady keep up the good work Ms.Tracey!! Will be back anytime i need help and to pay my bill hopefully on time! Had a great day after leaving this place.
Came in to look for a case for my old motorola and the representative offered me an awesome deal i could not say no to. So apparently after 90 days of purchasing a phone you can qualify for an upgrade. So basically you get a way better phone for a cheaper price than its normal price. Walked out with a Samsung A10e for an amazing price. Plus she gave me the case and screen protector for half price. I am very pleased because i was never told i could even upgrade after 90 days. Super satisfied with the service i was giving by this lady i believe her name was Tracey. Definitely will be making this my Metro store to pay my phone bill. And let me tell you this store was extremely nice smelled like clean form the moment i opened the door she was so kind she offered me a water bottle as i waited for my new phone to be activated. Plus their purple couch is very comfortable.
Excellent costume service. The guy is very good and he has a positive attitude and is a honest and friendly person.of course Ill come back again.
Excellent service. Ali was really helpful in making me decide my new phone and plan for my daughter. It was an awesome experience.
Ive been to other metros but none compared to the help I got here!
Was in the area doing some shopping for my store and noticed this Metro By T-mobile so decided to stop by and check it out. Immediately was wowed by the way this store is set up. Hands down like no other. Long story short ended up taking them up on their 50% off on accessories walked out with a new phone case a Bluetooth head set and a new car charger that was very much needed. Will recommend anyone to come and check this guys out they are amazing.
Highly recommend this place. Saw a promotion deal they posted on Facebook about their accessories being 50% off. Walked in to see their stock and these guys have some awesome stuff. Got 50% like they promised on their post and got amazing customer service.
Good products. Worth the drive. I live about 30 minutes away from this location but i assure you its way better than the one i have 3 minutes away from home.
Good customer service awesome deals !!!
Im satisfied of their service. With great prices and a good quality products. i saved my money and time.
Just a great shopping experience. Very helpful and nice staff. I didn’t want to leave with the comfortable seats and couch. I loved it.
Its my pleasure to share my experience, i didnt feel bored while staying in your shop so lovely ambiance .
Brought a phone to my wife. No issues so far. Reasonable price & Good customer service. Will come again...
Its my pleasure to share my experience, i didnt feel bored while staying in your shop so lovely ambiance .
Very nice and clean environment, very helpful and very good deals. They are now open sundays! 12-5 sundays.
The repair person did a great job! I will be back again for some stuff.
Easy to find Location. Fast service and great work
I have been a loyal customer for about 4 + years. Everybody is so willing to help with any problems you may have the staff is great.
Store has all the accessories that we need for our gadgets, good job
Very satisfied with their products and customer service.👍
I appreciate the good service of your staff, very cooperative and responsible
Great place to purchase phones and covers for a reasonable price!!
A good store to shop with! Awesome
Great experience best in customer service nice clean store and well staffed
This store is one if the best in the dfw best customer service with great bilingual reps
Great customer service super fast and great clean store
Great place to purchase phones and covers for a reasonable price!!!
Very friendly. Helped me update my phone. On the 544 southbound side just south of Forest Lane at MK Plaza.
Customer service is exceptional and beyond myexcpections. My sales person, Tony, looked glad to help with my accessories.
Faizan is a great employee and very helpful
Mimi gave a great customer service😊
Excellent Service and friendly employees!
Great customer service and nice clean store
Very responsible and cooperative with costumers
Price is so affordable excellent
Great experience, great gestures of employee
Good Customer Service
Great Service.
Great Service and friendly employees!!!
Great customer service!
Reasonable price!!!
Perfect
Great
They serve very well good customer service. I really like it here
Good service and the many very friendly