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Interstate Batteries Corporate Headquarters
12770 Merit Dr suite 1000, Dallas, TX 75251, United States
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Interstate Batteries Corporate Headquarters
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Ma
Review №1

I want to thank Jamison for his sincere caring in helping me acquire my new credit scores. He has been most devoted in a sincere manner in helping me throughout my needs to correct my credit scores

pa
Review №2

I purchased a new boat and it came with the interstate battery. After 1 yr it stopped working. Call Cabelas and was told to call the interstate battery directly, bad idea. The guy told me he was in Arizona and couldnt help me. This is very bad business. Your battery goes out in 1 year and you refuse to replace it....

Na
Review №3

Very poor customer service Pete has gave us the runaround so many times I’m surprised he still has a job here. They messed up on there end and charged us for batteries we never received so we didn’t pay for them now our account is closed I was very frustrated with interstate batteries this company calls them self a corporation there nothing but a rip off

La
Review №4

Got a motorcycle battery a month a go said it was ready to go put it in and rode 60 miles stopped and got gas wouldnt start had to get a jump rode it back home charged it and my charger kept reading fault so charged another battery my charger worked fine, so I drove 45 miles to OKC they wouldnt replace or give me my money back until they put a full charge on it so they could test said it will take 2 to 3 hours was very rude so now I have to either stay here until they call or drive 45 miles back home would not recommend getting anything from this location 6920 Broadway ext OKC should be zero stars.

To
Review №5

TERRIBLE PRODUCT! If I could rate ZERO STARS, I would! Bought a battery with a 6 year warranty. It lasted about a year. In the process right now of trying to get the battery replaced. Had to drive almost an hour to the location. Once I got there, I was informed that if the batter held a charge, I would be charged a $7.99 CHARGING FEE. When I complained, things went totally down hill. I was offered a temporary replacement battery and the manager took it to my car. On the way back inside the store, the manger INTENTIONALLY hit me with the door! He then attempted to provoke a PHYSICAL CONFRONTATION. I think my wife probably saved his life and mine! #10959 Cypress Creek Parkway Suite F Houston TX 77070

C
Review №6

Had a 21 month old battery - it was bad as confirmed by the local Interstate store - would not honor the warranty but offered to sell us a new battery. What is the warranty even for if you can not use it or as a company Interstate will not stand behind it?

Da
Review №7

These batteries are simply the best, especially for the drastic swings in temperature from frigid New England winters and scorching July and August heat. Interstate batteries have never failed me yet. Thank you very much for making a superior product that I have counted on for many cross-country trips in my Jeep. 8v)

Ja
Review №8

I have used interstate batteries in my car as long as I can remember. 1 year ago when I needed 8 deep cycle batteries for my energy storage I bought interstate. People told me I made a mistake. I stood up for interstate. One year later my batteries were junk. Never again. Interstate has lost a lifelong customer by selling a low quality deep cycle battery

JM
Review №9

Dear Mr. Miller,What you should know about a condescending attitude from your call center and the representative here in Quebec Canada. The most underrated battery producers but also the most unreliable company as well. Three battery changes, enough is enough, all negative responses from your staff, no assistance, no positive feed back. I felt like a beggar asking to acknowledge the 5 year warranty. I spoke to Walmart Canada and they are not pleased with response received and the incredible attitude problem. Shame on you guys, we have 8 trucks on the road with your batteries. Once they go, so will Interstate, Sorry Mr. Miller, they do not represent the motto!!

Pa
Review №10

Can not believe that this company policies are so BAD for customers... You as a customer have no rights and words....

Pe
Review №11

Over priced and there NEW batteries were over 6 months old from manufacturering dates.....not recommended

PF
Review №12

I just watched the most touching commercial! Very curious as to its origin, at the very end was Interstate Batteries. I hope to see it again and again. Thank you Interstate Batteries!!Patsy in Plano, TX

MI
Review №13

I dont what in tarnation these people are on about but my MOTHER works here for Chaplin department and she’s bought batteries and found nothing wrong. Plus the staff is super nice and some are funny!...#5stars! Go mom!!

Al
Review №14

I called hoping to give some suggestions on their newly updated website. The receptionist told me she was transferring me to the appropriate person but instead hung up on me and blocked my number. Okay?

JJ
Review №15

Hands down the worst BATTERIES made today. Shipped Jobs to Mexico and since then the quality went form the best to worst! Dont support these traders and buy their substandard products.

Al
Review №16

I worked at an Interstate Battery warehouse...poor management, terrible organization and training. Very religious company to work for, to glorify god is one of the main purposes. They also gave me a study Bible and a book called, you are second.... It makes me cringe just thinking about it.

Ca
Review №17

I just saw the most awesome commercial on Fox News channel....thank you so much It is so true, it would change our lives if we did have more of Gods love in our hearts

Bo
Review №18

I went to the interstate store and they were great! Battery cranking great.

An
Review №19

My experience with Interstate Batteries is best explained by the attached pictures. The corrosion ate into my ignition cable and completely destroyed it. I had to purchase a brand new cable ($200+) and was stranded for a day waiting for the mechanic to receive it from the dealer. I contacted ISB and outlined everything that happened, hoping to get reimbursed for the cost of the cable. They referred me to their Manufacturer Johnson Controls, who then referred me to their Claims (?) company, Broadspire. Sherrie Ca**re was the representative and, unfortunately, much like a screen door on a submarine, was less than helpful. From Dec 2016 through Feb 2017, I sent several emails with no response. I did get a voicemail from her where she said she would be sending a letter. I never received any letter. I left her a message saying such and a week later sent another email telling her that I hadnt received the letter yet. *crickets* Weeks passed and in an attempt to get some kind of update on the claim, I went to Interstate Batteries website and used its customer service chat function. Thats when I found out that my claim had been denied. The ISB chat representative didnt know why and told me that only Broadspire would know. Instead of trying to get a response from Sherrie again, I figured I would drop it and just leave a review. Life will go on, I know. It would have been nice to have gotten some kind of response from Broadspire and would have been nice for ISB to say Wait. Broadspire is not responding? Well that isnt right! Let us look into this and well get back to you with a resolution. It would have been really nice to just be reimbursed for the cost of the cable that was destroyed by their battery. Oh well. Live and learn.

Wa
Review №20

I just saw a touching commercial by your company. Thank you.

Br
Review №21

The rep was very rude would not tell me how to clean my battery. Asked for manger. No manager because the virus. You lost a customer!

Da
Review №22

Love your recent commercialThanks

Sh
Review №23

Very rude.. They refused to address my issue... I dont think ill ever shop at interstate battery again...

Ch
Review №24

One of your employees came in my shop telling me ...Honestly i think your oil changes are high....And i carry interstate batterys...I told him the interstate batterys are high but i sell a lot of them....Not cool !!!

Information
2 Photos
24 Comments
2.8 Rating
  • Address:12770 Merit Dr suite 1000, Dallas, TX 75251, United States
  • Phone:+1 972-991-1444
Categories
  • Electronic parts supplier
  • Corporate campus
  • Corporate office
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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