user
Diamond & Gold Exchange
7995 Lyndon B Johnson Fwy Suite 114, Dallas, TX 75251, United States
Appearance
Diamond & Gold Exchange
Comments
Th
Review №1

I had a wonderful experience buying an engagement ring at this store. Very friendly staff who are knowledgeable about their products and have extremely reasonable prices. Ophir is a master of his craft and I cant recommend this store enough.

Ga
Review №2

I was very nervous to get rid of my jewelry. Sam was wonderful to take the time to help answer my questions and concerns. They were fair and different than other establishments I visited. I will definitely use them again if I decide to get rid of any additional jewelry.

Ta
Review №3

Working with Dallas Diamond and Gold Exchange by LBJ Frwy. exceeded my expectations. This was the first time for me to exchange personal items. Samuel (a.k.a. Sammy) assisted us in a private setting. He was professional, knowledgeable, and empathetic. Samuel was thorough and explained the appraising process in detail. Also, he shared a personal testimony that he experienced as a child which calmed my nerves because he understood. Letting go of personal items isn’t always easy. In the future, if I ever need to exchange something I will go to Dallas Gold and Silver Exchange and request Samuel. 👍🏻👏🏻

jo
Review №4

5 Stars all the way. Sam is awesome! Do NOT go anywhere else if you have old coins, silver etc. They pay TOP DOLLAR. Walked out with way more cash than I imagined. Beyond fair. Ask for Sam, hes great.

Ho
Review №5

My brother and I had a wonderful experience working with Sam. We already knew the value of our mothers diamond, and he quoted us appropriately. He also appraised all of her other jewelry extremely fairly, and recommended what we could do with the jewelry they dont buy. Wonderful experience all together! I will definitely come back to work with Sam.

Ch
Review №6

Excellent Customer Service!!!They took the time to satisfy me!!!Defiantly Recommend Diamond and Gold Exchange for your Diamond Needs!!!

Sh
Review №7

Diamond and Gold exchange was a great experience for me. Samuel was very thorough in teaching me about diamonds and gold. He was very transparent on each transaction like weighing the gold, teaching and showing how to look at diamonds through the loop, color identification of diamonds, current prices of gold and the purity of gold. He was very empathetic of our situation and was very knowledgeable about the industry. Thanks again Samuel for a great experience!

Am
Review №8

Sammy was amazing. Not an easy day but he made it painless and customer service was impeccable.

Ot
Review №9

My wife and I visited this location for my Christmas gift. The moment we entered, my gut said I was in the right place. The staff here were very friendly and will ensure you are taken care of. They help educate me to get the best deal and quality. Sam was our jewelry expert, extremely knowledgeable and a fantastic person to deal with. Shopping here was easy and comfortable! We walked in with an idea of what we wanted, and Sam helped us find a gold chain that exceeded our expectations! We are so happy with our purchase and thanks to Sam and his staff at Diamond & Gold Exchange. Highly recommend. We will visit again!

Rh
Review №10

I was extremely impressed with my experience here at Diamond & Gold Exchange. I have sold jewelry in the past, but after coming here I will definitely return for any future business! Sam was the person who helped me during this time and I cannot express enough gratitude for all of his help. Sam is incredibly knowledgeable and was patient in explaining not only the diamond selling process, but also dedicated time to educate me on diamonds as a whole. I never felt rushed or pressured at all. It was evident Sam was a completely genuine and authentic person and business man, which is why I feel confident to return in the future. Thank you Sam for all of your hard work and for helping my husband and I out, we are so grateful!

Br
Review №11

I am so grateful to have chosen this place to have my wifes ring made. I now see why their ratings are very high. This is the only place where I have been educated on the 4 Cs and anything related with my purchases. Other jewelers want to keep their customers ignorant, so they could profit higher. The value of the diamond I chose was such a great deal, and more importantly, I understood WHY it was a great deal. Every single person is dedicated and passionate to their craft. Customer service is excellent.

st
Review №12

Sam was super professional. Easily explained the process, tested each item. I brought in my late fathers old gold jewelry, and they gave a fair offer. Very honest. I had visited another place beforehand, and they were shifty about their offer. Not just a good selling experience, fair and honest too

Mi
Review №13

Awesomeness service I was cheated very well and high dollar for my merchandise very pleased thank you guys. I recommend you bring your gold silver etc. top dollar!!!!!

Ro
Review №14

I sold some scrap gold (old rings, broken chains, tooth cap, orphan cufflink) today and was very pleased with the transaction. Sam took the time to sort by carat weight and tested each item to be double sure as to what I was selling. He then gave me an offer that seemed to be very fair. I was so pleased that I removed a ring from my finger and let him give me an offer for that also. I walked out with cash in my pocket in place of my scrap gold and a ring that I rarely wore. Ill be back. Thanks Sam!

Wh
Review №15

I was helped by David. He was supper nice and so was all the staff. I was helped quickly and was given a good price on my silver jewelry. I recommend coming here if your looking to sale gold or silver.

De
Review №16

Really professional and good customer service skills love the place

Je
Review №17

Twice I sold coins here and the guys were very professional, fair and efficient. They were informative during the transactions and I would return again.

Ra
Review №18

Sami was amazing and very knowledgeable about my diamond ring I was selling. He offered a very competitive price, more than what you would get at any pawn shop. Would definitely come back for any diamond / gold / other items I am looking to sell. Highly recommend this place!!

Al
Review №19

This place is a hidden gem!I honestly, did not think I would walk out of there the first day with the exact engagement ring style and setting I was looking for. First try they brought out a beautiful setting, after I described what I wanted, and a beautiful selection of diamonds to choose from. Very trustworthy, knowledgeable, and polite staff. They make you feel like family. I would highly recommend them to anyone else I know.

Jo
Review №20

First I want to say all the good reviews are true. I did a lot of research on other buyers before I brought my items to Diamond and Gold Exchange. You just never know who to trust when you are in this situation. Sam was there and I felt I was in good hands. I felt he was genuine and was also very knowledgeable. He did what he could to make sure I was as comfortable as possible and I also feel I received a fair price. I would definitely do business there again. Thank you Sam!

ra
Review №21

These guys went ABOVE AND BEYOND to help us find a ring we loved!! They were so helpful and really great guys that want to make sure their customers are 100% happy! I highly recommend!! Go see these guys if you are in the market for a beautiful diamond ring!

La
Review №22

Friendliest and most knowledgeable people. They helped educate me to get the best deal and quality. They even encouraged me to shop around. Sam is the person to ask for! Thanks for all the help!

Ma
Review №23

Sammy is very professional and took care of us very good, I appreciate.

Om
Review №24

Giving Diamond & Gold Exchange 5 stars had Jewelry that I had taken to a few places and got low balled, took my jewelry to 7955 LBJ FRWY Diamond & Gold Exchange Spoke to Sam and was given a quote that excised my expectations. Thank you Sam, I would definitely recommend going to this location to sell your Diamonds, Gold, Watches, Silver etc. Thanks again Sam I will be back.

St
Review №25

Ran all over town and even tried sending out to Internet buyer but found only fair deal and great customer service here to sell my Krugerrand.

Jo
Review №26

I met with Sam at the Coit location to sell some silver. He was prompt and courteous. It went perfectly smooth. Thanks!

Ch
Review №27

Just sold three gold rings and had a perfectly wonderful experience working with Ophir. Two were 14k and one was 10k. He was very friendly and professional and explained every step thoroughly. The gold exchange rate was very competitive. I highly recommend them. This was a very enjoyable experience.

Bi
Review №28

Phone calls and in person visits were met with friendly staff. I was selling some vintage coins. Process was smooth and painless and I received more than I was expecting for them. Sammy and his team have earned my repeat business

Ra
Review №29

I came here a year ago and Sam was so kind informative. He explained to me what I had and I checked his answers and explanations with online sources and he was correct in all he told me about my coins. So when I found more coins to sell, I remembered him and came back a year later. I felt he was genuine and gave me a fair price for my collection. It is hard to trust people in any line of work these days but if you want a great deal and a trustworthy business man to work with, go see Sam at Diamond & Gold Exchange in Dallas!

Cy
Review №30

I highly recommend this place! they are very friendly & truly want to help u get the most out of ur exchange!! so grateful ~

Me
Review №31

I came in with a ton of jewelery I had inherited not knowing what was real or fake. Sammy went through each piece thoughtfully and told me what was what... For free!! He didnt pressure me to sell the real stuff and told me how much I could get for it through a private buyer. Then he gave me top dollar for all my gold earrings. Would never go anywhere else!!

Sk
Review №32

We have been sifting through items of my mothers to determine what pieces to keep/hand down and what to sell. I have had zero experience in determining the true value of simple chains and such. Selling on web is a hassle that I do not have the patience or time.After reading reviews, I selected Diamond & Gold Exchange. I am so happy that I did. I have been been back a few times now as we go through selection process - the kindness and professionalism is consistent. I have been very satisfied with the quotes and I appreciate the education I have had on determining value of my pieces. I will continue to do business with them and will recommend to family and friends. Thank you, Sam!

Mi
Review №33

Quick transaction, Sam explained the process of determing value and was very helpful answering my questions. I came here rather than the dozens of places I passed on the way because of the good reviews and reputation and it is well earned. Highly recommend.

Ja
Review №34

Went to 2 other companies before coming here. Dallas Gold & Silver Exchange offered a little more than what I originally paid and Dallas Valley Goldmine wouldnt even look at my gold and demanded I accept 1/2 of what I paid for. But Sam at Diamond & Gold Exchange offered me a lot more than what I paid (>$800)!! I would definitely recommend that if you have any gold to sell come to the Diamond & Gold Exchange!! They will give you the most for your gold!! 5+ Stars!!

3x
Review №35

Yes Id recommend anyone to come here this location they are very professional and courteous. Very respectful and extremely helpful. It was a great exp for me

Ka
Review №36

Sammy treated a novice at jewelry selling with patience and respect. He guided and educated me through the entire process. I ended up with a fair exchange. He made a difficult process very professional and easy!I want to add to this review several months later, because I have now had the pleasure of purchasing, designing and re-setting some jewelry with these awesome young men. What great customer service and guidance. If you want trustworthy care, and beautiful results - look no further.

Br
Review №37

I called Sam and spoke to him on the phone the day before visiting the Diamond and gold exchange. They were the only store that was transparent on the phone with what they would offer at appraisal. I had visited three other other gold dealers and was offered 50% less per gram. These folks are running a business, with an agreeable margin of profit (15-20%) that I can live with. IF YOU WANT TO BE TREATED FAIRLY, take your business to The Diamond and Gold Exchange.Thank you Sam for your honesty and integrity.

Ch
Review №38

I have always come in here to sell gold and silver coins and rounds at Diamond & Gold Exchange in Dallas. The service and payout is always pretty fast. They are always current on pricing when looking at the up to date spot price of the metals. I even buy silver coins here from time to time. Better pricing than I’ve seen on line, and they always have many different products available to choose from. I buy and sell here, and I would truly recommend them anytime for your gold and silver needs.

Iq
Review №39

I was referred here by a friend because I wanted to sell some gold I had that I would never wear ! I stopped at a Indian jewelry store first who just kind of weighed the jewelry and gave me a random estimate. Sam we very professional and they have a safe private room where you can make your exchange. They use tools and technology to find out what kind of gold u have and run several tests made me feel comfortable. No sketchy situation here - trustworthy family business !! Thank you Sam and I will be back !

Je
Review №40

I came to sell some jewelry here because of the great reviews. The reviews are true! I had a great experience with Sammy. He was very helpful and did a good job working with me. I highly recommend selling your jewelry here and to work with Sammy. Ill definitely be back.

Ro
Review №41

Sam was very courteous sincere and patient. The offer seemed very fair. Ill definitely be back

Mi
Review №42

Had a great experience with Sam. First time selling any valuable jewelry and I’m glad I went here. I expected to come out with a little more than I did but a few of my pieces were 10 instead of 14k. I will definitely return if I decide to sell anymore of my jewelry!

Gr
Review №43

I went to get an appraisal for my diamond engagement ring. We received one from the store we purchased the diamond from but wanted to make sure we were not ripped off. Sam was very honest and told me my appraisal was accurate so told me it wasnt worth me paying for another one. He was very knowledgeable about diamonds and helped me even though I did not originally purchase my diamond from them. I will definitely be going back to them for future jewelry purchases.

Ha
Review №44

This was my first time to sell gold. I chose Diamond & Gold Exchange because of their high reviews. My experience was exactly as the reviews I read. It starts with Sam, the outstanding young man who helped me. After directing me to a private room, he examined the gold bar that I brought. Sam was articulate, professional, friendly and extremely knowledgeable. He took me through the various processes for determining real gold from the fake. He also explained how his company calculates the amount of money they will pay for gold. All in all, a great experience and an equally great transaction. I will be back.Many thanks to Sam and the Diamond & Gold Exchange.

H
Review №45

This place is fantastic! Theyre super kind and fair. Sam always does his best to take his time answering all of my strange questions about stones and metals in my random pieces of jewelry, of which I am very grateful. Ive been here multiple times and I always leave with a good feeling about my transactions. Thank you!

Su
Review №46

Outstanding customer service. Sam was great....explained in detail how the process worked. Very patient with me.Sam was very detailed and gave me a great price. I will definitely do business with them again.

Ch
Review №47

My experience with this company started off well and I admit that they are one of the best options for trading in jewelry, based on what I have experienced and heard. However, I DO NOT recommend shopping with them for an engagement ring, or other high end jewelry for yourself or a loved one. If your time is at all valuable, you will feel like the people here do not take you seriously and so much of your time will be wasted.They will continue to lead you on that they are working on your item, when really they are so busy helping other people, or sitting around watching TV that weeks will go by before you hear from them only to find out that nothing was being done during that time. Even if you are pro-active and reach out to them first, it is a huge hassle to call every day because they keep making excuses and will tell you that your work is being expedited like you asked for, when it really is not. They operate under the assumption that you are willing to sacrifice quality and your time for a good price and discount. You may get a good price compared to some stores, but I felt during my experience that the diamonds I was being shown were not really the quality and grade they state them to be. Also, their selection is VERY limited and must be brought from off-site. This means that you will have to be VERY willing to compromise on the diamonds you buy because you will only have a couple choices of lower grade stones and you must have an appointment to see anything.Lastly, please know that there is no true Wholesale diamond store that you can go to as a consumer. You are still paying a markup. Stores with wholesale or exchange in their name are just retailers for a wholesaler. That is why they have to bring diamonds from off-site since they are just borrowing them to sell. That is also why it may only be available for a few days and why it cant be sent out to be certified and appraised. Hopefully you can now make an informed decision based on this info.

Va
Review №48

We had a great experience here. They educated us about diamonds and ratings, no pressure at all. They encouraged us to shop around, they knew wed come back. And we did! I absolutely love my earrings and it makes me so happy to know we got the most for our money. Dont get ripped off at mall stores! Visit these guys and get exactly what you want.

Ju
Review №49

Sam made this easy ... and informative! Sold my scrap silver from silversmithing and the estate jewelry from my mother ... for better prices than the jewelry stores! Explained the process, showing me how they verified gold quality and even gave me some insight on taking my coins on my move overseas. Thank you!

An
Review №50

Such a great service! Sam answered all of our questions, and they were a lot! Also, he gave us a fair price for our jewelry. 100% recommended!

Do
Review №51

Thank you for the amazing service today! Went to another place near by to get a quote for some gold and silver bullion but was not so thrilled with their offer, so I went to Diamond & Gold Exchange immediately after so I could compare the offers within a reasonable amount of time and was completely amazed by the professionalism and payout price. I have sold gold and silver coins in the past but was very impressed with the education and payout price in relation to the current gold and silver market today.

Jo
Review №52

Our first experience with Diamond & Gold Exchange went very well. We found them on line and decided to use them because of all the positive reviews and because of their helpful website. We traded in our old jewelry and were pleased with the deal. We then decided to talk to them about possibly purchasing a diamond for an engagement ring. We were able to find a stone that would have cost a considerable amount more in a regular jewelry store. By the end of the whole process we had built the most beautiful engagement ring with them. It came out better than we could have imagined. Although the process took longer....it was worth the wait. Beautiful piece and huge savings!!!

Ju
Review №53

I took my moms wedding ring in to have it appraised and the 3 rings separated. They did a beautiful job and got it back to me quickly. I also bought my husband a beautiful gold chain. The quality is perfect and it was reasonably priced. They are my “go to” jewelers.

ka
Review №54

Great experience. Staff is friendly and they took the time to educate me on the process. Great compensation and a special thank you to Sam for his help! Highly recommend.

Ra
Review №55

In particular, I worked with Sam Fine and he was great! I got an appraisal done of my wifes engagement ring and needed some specific paperwork done for insurance purposes. Sam went above and beyond in helping me with what I needed. He was very helpful and friendly. I wouldnt hesitate to go back to buy from this store, or even to go in for advice or help. Stand up guy.

Ca
Review №56

This place is wonderful and Sammy is by far the best at what he does.I have been going here for 6 years now. I dont go anywhere else for appraisals or to sell my jewelry. They are always fair and truly care about their customers. Diamond and Gold exchange has treated me like family for 6 years. I highly recommend going here for your appraisals and selling. Great place 100%

Ro
Review №57

I visited the store at LBJ & Coit today and was very impressed. Adam assisted me, and was very helpful, explaining the process and answering all my questions. I was totally amazed at what I received for my old and unused jewelry! The whole experience was positive, and I was thrilled with the results. They were attentive, honest and upfront about the transaction, and gave me a generous payout. I received more than I expected! I would definitely recommend The Diamond & Gold Exchange to my friends and relatives. Excellent customer service, a caring attitude, and a great experience!

Ta
Review №58

Oh my. Sam definitely provided professional service and the outcome was VERY generous.

La
Review №59

I had an awesome experience here today. Sammy was super nice and he took the time to explain the process to me so I could know exactly what I was selling! They gave me the best price after going to several other places today. They were also knowledgeable enough to know what my jewelry was made of and the other places didnt really. I highly recommend Diamond and Gold Exchange!! Come here first!! You really dont have to go anywhere else. They treated me so well that I was inspired to write this review, and THAT is a big deal!!

Ke
Review №60

Really like these folks. They will work with you. They took the time to get the right diamond at the right price. No pressure, take your time and learn about diamonds its interesting and makes you glad that you found this place.

Mi
Review №61

Came here after a google search, looking to sell some jewelry I have wanted to sell for a while now. I’m more than happy with my results here at Diamond & Gold Exchange. The price I received was much higher than expected after a bit of a search with some other buying companies. They were so much more thorough going over all my pieces, and even making me aware of one piece that another company told me was costume which was actually gold. So greatful to find you guys!! Will be telling my friends about you all!!!

Rh
Review №62

Sam was amazing he helped my husband I choose the perfect setting for the diamond. He is very knowledgeable and guided us through the process of finding the right ring for my hand.

Ta
Review №63

We came in to the Diamond and Gold exchange to sell some of my husbands old jewelry, to get some money together for a down payment on a boat. After going to two other places to get a price for the items, I was amazed by the offer we received. More then $500 for the pieces. One of the other companies we went to said that the diamonds in one ring were not worth anything, and I was shocked to hear that. The Diamond and Gold Exchange has a diamond appraiser on site that looked at my diamonds and gave me a significant offer for them as well. Thank you guys so much for making our summer!

Ly
Review №64

Sam was great!! Great costumer serviceThis was my 1st time and was a bit nervous, but Sam made it simple and I was very satisfied with what I received for my gold. They also have a small room on the side to give you privacy from other customers. I will recommend this place to family and friends. Thanks Sam.

Wi
Review №65

I would like to say ty sam he was very professional and also very informative in my appraisal. Great price for my pieces i highly recommend this buisnes very very much. I will definitely be back ty again sam and to the rest of your team.

Is
Review №66

I visited for the first time to sell some gold and was greeted immediately. Its a small location but cozy. Sam helped me and made me feel welcome. Im pretty impressed with the offer considering other locations were trying to offer me less. Would definitely recommend this location.

Ti
Review №67

I had the best experience here. They gave me top dollar for my Rolex. The transaction was quick and painless with no BS. They are very professional and courteous. I highly recommend.

Ch
Review №68

Very competitive against other gold buyers. I was offered far more here compared to other gold buyers and even pawn shops. Highly recommend this location.

Br
Review №69

These guys were great in helping my wife and I select two diamonds to match the diamond on her engagement band. They were very helpful in educating us on the different diamond qualities and how they impact cost. Both diamonds we bought had GIA certifications. It was my understanding that if we found a diamond we liked and there was no certification they would get it certified for us. If you are looking for loose diamonds you will be hard pressed to find a better deal matched with the level of service they provided!

Ju
Review №70

I was very happy with Diamond and Gold exchange. Sammy greeted me and made feel very comfortable. I feel they were honest,fair and they beat the my previous offers! Would definitely do business here again! Easy to get to as well and was quick too! Will be back!

Mi
Review №71

Went to sell silver rounds. Mistook this place for Dallas Gold and Silver Exchange. Sammy was very nice but seemed determined to under-value the product. Brought back an estimate from the appraiser (which seemed low to me). When I told him I wanted to think it over, he bumped up the buying price. If he handt tried to low-ball me in the first place, we might have agreed on the buying price. Also, this place looks shady - maybe a new coat of paint and some decent artwork on the walls (especially in the private room) might help.

Ba
Review №72

Great experience here selling some gold. Sammy gave me a price I was really happy with, didnt expect to sell for that amount! Dont get ripped off going to pawn shop come here first!

Ta
Review №73

Great experience. The team was friendly informative and knowledgeable.

Ia
Review №74

The young guy I dealt with there was friendly - very professional - and made the whole selling experience easy and non-stressful. I would recommend this business wholeheartedly. Give them a shot before you try anywhere else. I dont think youll be disappointed.

Je
Review №75

Im glad to say I had a great experience with Diamond and Gold Exchange. Im not a huge fan of the diamond industry or weddings in general but the staff made it tolerable for me. They were able to do, in a few weeks, what most others couldnt do at all. The place is very simple and doesnt waist money on the building or frivolous things like conference areas. They make business by being cost competitive. I saved $10k-$20k on my engagement ring which put me at close to half what it would have cost at the other engagement ring stores I tried. The staff was very helpful, and even drove to Oklahoma to get my engagement ring because I was in a rush. In my opinion I would take a first class product and service over a nice show room any day of the week.

K
Review №76

Ive been here numerous times, and recently with a family members passing theyve helped me understand what Ive inherited and what I can sell. Without fail, each visit Ive had an awesome experience.. even when I havent left with cash. I will not longer waste my time and get low balled by the pawn shops. Sam, the appraisers and other staff have made this place definitely earn its spot in the fine jewelry market!An extremely satisfied customer,Jon Kanatzar

Le
Review №77

I needed to get an appraisal done for my engagement ring and I was able to get it done the same day without setting an appointment like some places force you to do. Sammy was very professional and welcoming. He helped me to understand each step of the process. Being woman and walking into diamond dealer with a 4 carat ring is a nerve wracking situation because I went to another jeweler and they were trying to keep my ring for a few days to appraise it. My ring never left my sight. I was VERY happy with my appraisal and I will be back if I need anything done or to buy jewelry. Thank you again Sammy!

Am
Review №78

I definitely did my research before I picked where I wanted to sell my gold jewelery. After reading the great reviews, I decided on Diamond & Gold Exchange and they did not disappoint! Super courteous, informative and very fairly priced. Will definitely return. Thanks again!

Ni
Review №79

Great service, the man that bought my gold and silver gave me a fair price and was very well mannered. He was very polite and showed me how they tested the gold and silver.He even advised me on my wedding ring, that instead of selling it I can make them to diamond earrings for my daughter and another ring for myself, which I will consider. I would totally recommend coming here to sell silver, gold or diamonds.

Ya
Review №80

Definitely had a great experience with Sammy, he was informative, kind and generous. The transaction was done with ease. I hope the best for this jewelry franchise. Thanks again!

Re
Review №81

SO much more than I expected. Staff was prompt, professional and super friendly!

Ca
Review №82

Very honest and friendly! I have done business with them several times, and they pay top dollar. I stopped shopping my gold and silver around once I found them! I appreciate how they immediately greet you and offer complimentary cold drinks.They are fast, reliable, and personable. They greet me by name(theyre good!) when I come in. Thank you!

Ra
Review №83

I brought a few watches to take a look at for various reasons (battery, weird noises, blemishes) and I was given an inexpensive quote in minutes. Great service and they really want you to have a great experience every time you visit. Will definitely come back here again.

So
Review №84

I visited with Sam and he was great! Great attitude and very informative visit! They take appointments in private so others cannot see or hear how your experience is or what your valuables are. You dont want to feel like youre going to be robbed when youre done! LOL Now I know what I need to know should I decide to sell or perhaps even purchase!

A.
Review №85

Sam and Ophir were extremely helpful and took time to make sure we were educated on our purchase. We found what we were looking for at a great price. I would highly recommend if you are in the market for diamonds to check them out!

Da
Review №86

I came by here to sell a diamond ring I had no use for any more. It was a failed engagement so I was looking around for a place to sell it. I stopped by the Dallas location Diamond & Gold Exchange and was pleasantly surprised by what I was offered for my ring. It was a nice ring but I didnt have paper work on the diamond, and apparently for other places didnt take it so seriously from what I thought. The appraiser here obviously knows his stuff when it comes to diamonds, because I was offered more than was offered in the past when I tried to sell it. They will treat you like an individual with compassion for your situation. Thank you all!

Be
Review №87

Clean, friendly, and careful. The place is welcoming and the staff greeted me with smiles and warmth. It was my first time needing to do this and I am greatful to all the reviewers for pointing me to this location! I feel I got a good deal and didnt feel they were trying to cheat me in any way. If I need to do this again I will come here!

Pa
Review №88

Very friendly, we have never done something like this. They walked us through the testing of the gold content and made us feel confident in our decision. Thanks for all your help. I highly recommend them. Thank you Sammy

Ke
Review №89

Ophir & Sam were the absolute best!! My fiance and I had shopped around at a few retail outlets and their prices were exorbitant. Once we found these gentlemen we never turned back. The customer service was out of this work and they were very educated about stones and settings. They were open and honest and had no problems sharing their knowledge, so that we were well informed about what we were looking at and wat wed be getting... I highly recommend them to anyone that is looking for gold ad diamond jewelry at a FANTASTIC price!!!!

Mi
Review №90

Sammy is fantastic! He walks you through the entire process and explains the testing of every item. He never rushes you and makes you feel confident in any decision you make. Fantastic experience! We will definitely use them again!

Je
Review №91

Ophir, Sam and Gabriella were an absolute pleasure to do business with. Sam and Ophir took the time to explain every aspect of my diamond purchase. I will never buy a diamond from anywhere else!

St
Review №92

Sam is very knowledge and honest. His price is fair. I definitely will continue doing business with this company.

El
Review №93

Sam at Diamond and Gold Exchange on LBJ in Dallas was the height of professionalism and human heart! Thank you, Sam! And my best to you and your family!

Je
Review №94

The staff at Diamond and Gold Exchange are great! They were very knowledgable and patient with all of my questions, superb customer service! I would highly recommend them over their competitors! Their pricing was fair and I did not feel like they were taking advantage.

jo
Review №95

I shopped several stores for a ring for my wife and Im glad I purchased it here, thier friendly and very knowledgeable staff stood far and above the other jewelry stores I visited. Even though it was a good distance from where I live, I got twice as much value for the money I could have gotten anywhere else and well worth the drive. I will always recommend them!

Me
Review №96

They are fair and Ill tell you when my experience to give me right I called him they stuck with what they said they were going to pay me and I appreciate that we have to do your homework to

Sa
Review №97

I am very satisfied with The Diamond and Gold Exchange. I drove close to three hours based on their awesome reputation and am not disappointed! They offered me more than twice what had been previously offered at other establishments. Sammy was great, it was quick, easy and proffesional. Thanks a million!!

Aa
Review №98

Everyone there is amazing, best jewelry buying experience that I’ve ever had. Definitely recommend this over the box jewelers.

Pe
Review №99

Very courteous. Exceptionally fair assessment and offer. Highly recommend. Will definitely return.

th
Review №100

Absolutely loved our experience with them! I would highly recommend them to anyone. They were very professional and took the time to design the ring I always dreamed of and at a great price!

Information
9 Photos
100 Comments
4.9 Rating
  • Address:7995 Lyndon B Johnson Fwy Suite 114, Dallas, TX 75251, United States
  • Site:http://www.diamondgoldexchange.com/
  • Phone:+1 972-233-1800
Categories
  • Jewelry buyer
  • Coin dealer
  • Diamond buyer
  • Diamond dealer
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:12–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations