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Diamond Room of Dallas
4201 Spring Valley Rd Ste. 580, Dallas, TX 75244, United States
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Diamond Room of Dallas
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Da
Review №1

Mike was the best to work with! He was polite, courteous, and actively tried to save me money. It was such a great experience compared to other rings stores. Another plus was the customization of the whole process I could pick and choose whatever and put it together! Highly recommend!

Ha
Review №2

Wonderful service and quality. Mike was very professional, engaging, and accommodating. Very reasonable pricing for a high quality jewelry!

De
Review №3

My new fiance and I went in looking for an engagement ring. Mike was super helpful and walked us through the steps in making our own custom ring. It turned out perfect and I couldnt have asked for anything more. Thank you for making this ring even more special than I could have ever imagined!

Da
Review №4

Amazing people to work with. Reliable and great quality. Would highly recommend.

Br
Review №5

Mike was AMAZING! I posted on the web for an appointment and was called within 15 minutes. I had a unique request to make a memorial necklace from a stone from my fathers ring after his passing. Mike knew the sentimental value and kept me informed every step, from removing the stone, refurbishing it (Soft stone requires special treatment and they had the experts on hand to perform a top notch job), designing the setting to completion and delivery. I absolutely love it, it is more beautiful than I ever imagined it could be. I have a piece of my dad to wear daily. Not only am I happy with the design and final product. I appreciated the personal service Mike provided throughout the process. He went out of his way to make me comfortable leaving my heirloom to recreate a beauty. I highly recommend The Diamond Room of Dallas for any custom work. Go see Mike!

Al
Review №6

I worked with Matt and the Diamond Room to purchase a Rolex and a tennis bracelet. Their service is fantastic. If you want amazing prices and concierge style service, call Matt!

Br
Review №7

Excellent experience this is a custom and appointment option but reasonably priced (can’t really be beat IMO). Mike is awesome and stays in contact through the process!

Ja
Review №8

I cannot recommend this place enough. I initially used them for my fiancées engagement ring. Mike was extremely patient and helpful through the whole process. We are now using them again for our wedding bands.

Dr
Review №9

I had a great experience at The Diamond Room of Dallas. Mike was great...extremely informative, easy to get along with, and no pressure! It was clear that he wanted to make a deal that we both felt good about. I highly recommend this business. I dont buy jewelry too often, but The Diamond Room of Dallas will be the first place I go to for future purchases.

Ji
Review №10

After visiting over 8 different jewelers, we ended up going with Mike and couldnt have been a better decision. He listened and understood exactly what we were looking for. Cant emphasis how easy the process was and how he wasnt aggressive towards us to settle until we were completely happy. After taking 2 months and countless visits, he found us the perfect diamond. Highly recommend taking time and sitting down with him - you wont regret it!!

Em
Review №11

We set up an outing for our executive team and wanted “THE experience”! After calling every jeweler in Dallas, I finally reached Matt who took over all the details and delivered an unforgettable experience! He took our vision and made it a reality!!

Pa
Review №12

Working with Mike was a dream. He made finding the perfect diamond and designing a custom ring effortless. The outcome was stunning and everything I could have asked for. The atmosphere he provided was warm, professional and low-pressure. Not only was Mike personable but very knowledgable about diamonds, especially the ones shown to us; providing us with their official GIA. He was responsive and informative throughout the entire build process. A wonderful experience throughout!

Aa
Review №13

Mike was absolutely professional and provided a private, low-pressure environment for purchasing an engagement ring for an amazing price. He was friendly, personable, and gave information to me straight without hiding an agenda. He also provided me with official information on the ring, carat size, etc. so I knew everything was absolutely legit. I cannot recommend this place enough!

sa
Review №14

Amazing personal experience. No pressure to buy, very knowledgeable, and flexible!

Re
Review №15

I bought my fiancé’s engagement ring diamond from Diamond Room of Dallas. Customer service was great. They found exactly what I was looking for and they even securely shipped it to the jeweler who was designing the ring for me. 10/10.

Da
Review №16

The Diamond Room staff was exceptional. They gave me good advice, answered all detailed questions, and handled the transaction safely. They are ahead of the Covid trends in that they can do everything digitally. I recommend them highly.

Ca
Review №17

The Diamond Room is such a unique and awesome experience. You never feel pressured, they help find you great deals on exactly what you are looking for with the best quality, and they only help one person at a time, so it is very relational based and you feel taken care of at all times. They will allow you to contact them at anytime and help you through the process quickly and easily. Mike is very trustworthy and detailed and we are very pleased to say the least!! Thanks Mike!

ra
Review №18

I just LOVE this place!!! I worked with Mike....who was very helpful, and did not pressure me like most jewelry stores do. I wound up buying a necklace and will definitely be back for more!!!! Thank you Mike!!!!

Mo
Review №19

I had an absolutely great experience buying my engagement ring from Diamond Room of Dallas. The level of customer care and service is unparalleled. I worked with a gentleman named Mike, who made the entire process painless and was very easy to talk to and get along with. It wasnt just a simple waht ring do you want? but rather he spent time to have a genuine conversation and asked questions to get to know me a little better. If youre on the fence about which jewlers to choose from, I say hands down, you should go for Diamond Room of Dallas. Theyll ensure a great experience just as they did with me!

Ka
Review №20

I cannot say enough about Mike and my experience at Diamond Room!!! I started the process of engagement ring hunting at the beginning of Covid (unfortunately). I was very stressed as many places were closed and I was not sure if I was going to be able to find a ring in time to propose. I found Mike and Diamond Room and was immediately blown away. He helped me through the entire process, step by step in order to find the perfect ring. Even with Covid going on he worked with me constantly and did what he could to find the perfect ring. I cannot say enough about how much he helped, coming from a guy who knew almost nothing about diamonds going into the whole process. I would recommend Diamond Room to anybody I come across, my experience with them was truly unmatched!!

La
Review №21

Mike is amazing! He walked my fiancé thru the whole process of finding the perfect ring for me, and was so sweet and helpful. You want to do business with him!!!!

Ta
Review №22

We scheduled a virtual tour with Mike to upgrade my diamond for our anniversary. He was super fun and made the whole experience a blast! It was surprising how well we were able to see the diamond differences and we comfortably made our decision and got massive rock, lol. We will be coming back to Mike and the Diamond Room for a new custom setting in 5 years!

Br
Review №23

Thanks Mike for your help with the princess cut diamond, my wife loves her ring thanks again.

Mo
Review №24

I started this process before COVID and today I picked up the final Product! I have been working on the design of my wedding ring for 2 years! I could not find anyone in D/FW that was willing to design it without charging me an unreasonable amount until Mike Tanner at the Diamond Room of Dallas took the challenge! It exceeded my expectations and I can’t stop showing to everyone! Friendly, personable with great customer service! Extremely fair pricing, GREAT value for the dollar!

th
Review №25

Mike and Matt at the Diamond Room of Dallas were absolutely phenomenal!! I visited a number of differently places in town to purchase a custom piece from, and the experience here was by far the best. They are personable, apparently passionate and experienced and are total pros. Their contribution to the ideas of my design turned it into something I never imagined. They produced an amazing looking CAD design and were awesome to deal with. They’ve got a client for life!

Gr
Review №26

Fantastic service and amazing people. Mike made sure that the entire process was stress free and was easy to work with. The pricing was amazing for the custom engagement ring and it turned out flawless. Would definitely recommend them if you are looking at getting a custom piece done.

De
Review №27

Mike was great. He is very knowledgeable and patient. All of my fiances friends and family keep telling me how good of a job I did!You cant go wrong having Mike help you.

Ro
Review №28

I will never go anywhere else!! Matt, Mike and the whole staff at Diamond Room of Dallas are the most amazing people to work with. They were very patient in explaining the process of buying a diamond and in making my one of a kind piece of jewelry. This experience, will always be in my memory and I will cherish it forever. Thank you Diamond Room of Dallas for all you did to make a stressful situation into a very enjoyable experience.

Do
Review №29

I enjoyed my shopping experience with Diamond Room of Dallas! They were friendly and never pushy. Mike was very helpful when it came to the questions I asked about engagement and wedding rings. I am a happy customer and would recommend to anyone.

Ma
Review №30

The Diamond room is absolutely amazing! They were so easy to work with, and created a one of a kind ring for us that we absolutely love. They quality is unbeatable. They worked with us to ensure we got exactly what we envisioned. The one on one interaction made the whole experience incredible. I wouldn’t send anyone anywhere else.

Al
Review №31

Custom. Unique. Personal. Quiet. Professional. Amazing. These are just some of the words that I would use to describe the Diamond Room, and all are the reason I refer to the owner, Matt O’Desky, as “our jeweler”. Over the past 11 years, my husband and I have gone through Matt for all of our jewelry needs and wants...my custom engagement ring, our wedding bands, diamond earrings, custom charm necklace for a relative, and several watches. The Diamond Room will exceed your expectations!!

WB
Review №32

Matt and Mike were ABSOLUTELY incredible. I gave them an idea and they just completely ran with it and not only did they make the idea into a reality but they made the idea better. They worked within my budget and very condensed timeline. I never felt pressured by them. Unbelievable guys too. Any jewelry I get from now on will exclusively be through The Diamond Room

Ge
Review №33

Theres no question that the Diamond Room of Dallas is THE place to go for jewelry. From start to finish, youll love the experience. Ive purchased wedding bands, a watch, and a gorgeous locket for my fiance/wife. Matt and his team made it easy and saved me A LOT of money over other retailers.

Ma
Review №34

I will never use another jeweler! I recommend Matt and the Diamond Room to everybody I know. The most beautiful jewelry Ive ever seen at such amazing prices! Ive gotten so many compliments on my pieces from here and I am so excited to continue adding to my collection!

Ad
Review №35

Working with Mike was a much better process than trying to shop retail or online. He personally provided options that met all of our needs within our budget. High professionalism, high quality, low pressure, and great service.

Ca
Review №36

Mike was extraordinary both in his customer service and craft! I would 10/10 recommend anyone with custom jewelry wants or needs to go through him. My fiancé and I will be returning customers due to such a fantastic experience!

Wi
Review №37

They made the process of designing custom wedding rings a total breeze! From concept to sourcing to design to final product the folks at the Diamond Room made the whole process run smoothly to achieve an awesome result. Fair prices and great communication are the icing on the cake.

Ja
Review №38

I would highly recommend this place, especially Mike, who is very genuine and caters to your needs without any pressure as someone in a large diamond corporate would put. Being very frustrated while shopping for a diamond ring, I was put at ease as he made it very simple for me. He not only explained things well, but went out of his way to help in my decision making. I will do business here again.

st
Review №39

When my now husband and I went to see Matt to buy rings for our wedding, we were so impressed with his knowledge and expertise. He showed us a plethora of options. It was obvious that he wouldnt be happy until we found the rings that suited us perfectly. If you are looking for a unique jewelry-buying experience and want to avoid the same-old of the corporate jewelry stores, go see Matt. I promise you will find something special.

Co
Review №40

There is no better place to shop for diamonds!!! Private buying experience with the jeweler focused on just us! Skip the malls and chains, and go here! You won’t be disappointed!

Ph
Review №41

Matt remade my wifes ring quickly and inexpensively .. AND made it a much better ring. After showing us some flaws in my purchase elsewhere (ugh) - and me doing some follow-up homework - Matt came to the rescue and saved the day .. and my wifes ring. I wont do business with anyone else in central Texas. It doesnt get better than Matts Diamond Room.

La
Review №42

You really only get one shot at the engagement ring, and so Im unbelievably happy I chose Matt to work with. We had an initial call where we talked the fundamentals, including price and all up front so there are no surprises later. When I brought my fiance to the first meeting, he had champagne waiting and walked us through different shapes and designs we could go with while being conscious of our initial conversation. The experience of going with someone private and as experienced as Matt is something I would recommend to everyone. You know the quality your getting and that the advice is good, and it makes your lady feel even more special. After another meeting with just me to finalize the design, pick the stone, everything, I got the EXACT ring i wanted that still makes my fiance melt every time she looks at it. The pictures say everything. I cannot thank Matt enough and will recommend him to everyone I meet.

Jo
Review №43

I love these guys. I drove up from Austin to see some engagement rings and fell in love with the custom selections they have. Matt was super helpful and took time to walk me through my options and kept everything very private as I didnt want anyone to know I was shopping for an engagement ring. I would highly recommend them to everyone.

Jo
Review №44

I was blow away by the personalized customer service I received from Matt at The Diamond Room of Dallas. I was looking for a pair of earrings to give my wife for our 5th anniversary to match her engagement ring. The ring has a cognac color diamond and Matt carefully selected and showed me several pairs of exceptional diamonds that matched perfectly. He came up with the brilliant idea to take a pair of turtle earrings that she already owned and replace the Turtle Heads with the diamonds. Sounds strange but, the result of the custom work he performed was stellar! My wife was overjoyed with the gift and I took ALL the credit for Matts genius custom work. Thank you Matt!

Am
Review №45

Matt is extremely knowledgeable and helpful throughout the process. He knows everything there is to know about engagement rings and being discreet in the process. I would highly recommend him and his gorgeous diamonds to anyone.

Ja
Review №46

I had a naval bar custom made for our 5th anniversary, it was perfect. Mike was great to deal with and was informative and it was done on time. I will use them for future needs. Thanks again for the perfect gift.

Da
Review №47

Just wanted to give Diamond Room of Dallas and owner Matt ODesky a HUGE shout out! I came to Matt not knowing much about fine jewelry, other than my wedding band and engagement ring, but knowing I wanted a piece of jewelry that was just as unique as it was beautiful. Matt spent time exposing me to and educating me on various gemstones, design options, metal types, and the 4Cs, and really took the time to help me figure out exactly what I liked and didnt like and come up with a budget that was doable.His knowledge of the industry and trends was just outstanding, as was his laid-back, but enthusiastic manner. He was so attentive and seemed to really enjoy helping me find a piece I would fall in love with each and every time I looked at it. Now, I have the most gorgeous rose gold, morganite, and diamond ring in the entire universe and I owe it all to him.Dont let the By-Appointment-Only scare you! Working with a private jeweler was a fantastic, very personal and easy experience! I dont ever see myself having the need to walk into a retail showroom ever again, because I know Matt and Diamond Room of Dallas are only a phone call away!

Dr
Review №48

I did not like this at all my diamond does not look good would not recommend

Da
Review №49

Matt went out of his way to create a custom ring for me. It was absolutely stunning.

Ja
Review №50

Reasonably priced for extraordinary product!

Information
100 Photos
50 Comments
4.9 Rating
  • Address:4201 Spring Valley Rd Ste. 580, Dallas, TX 75244, United States
  • Site:https://diamondrooms.com/dallas/?utm_source=google&utm_medium=organic&utm_campaign=GMBDallas
  • Phone:+1 214-513-3235
Categories
  • Diamond dealer
  • Diamond buyer
  • Jeweler
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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