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Cell Phone Repair TX
11422 Harry Hines Blvd STE 203, Dallas, TX 75229, United States
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Cell Phone Repair TX
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Ca
Review №1

Excellent and speedy customer service. fortunately i arrived there when no one else was there and they had my iphone xs max screen repaired in about 20 minutes. very polite and professional!

Ra
Review №2

We came here today and the owner was so sweet and fixed both of our phones quickly! They really looked and worked brand new when he was finished even though our phones were busted. Thank you for the wonderful service, conversation, and kind words ❤️

Je
Review №3

He did an absolutely amazing job with my phone. Other people had quoted me $200 plus. They fixed my screen wonderfully made sure that the phone looked basically like new. Also had amazing prices on cases and screen screen protectors. They install the screen protector for free. Very happy!

Ca
Review №4

Very professional. Super fast. Could bit find a better price in Dallas.

Er
Review №5

Ive been here like 3 times and every time they have great service and super quick.

Ky
Review №6

These guys retrieved some very sentimental photos off of a broken screened phone for me!! Everyone else wanted $320 to replace screen!! They got all my photos and videos transferred to my new phone! Saved me $240 bucks! You guys are life savers! Thanks for the hook up Hong!

al
Review №7

Replaced my phone screen on galaxy s20+ in about an hour with no appointment. Very polite on the phone and in person. Slightly cheaper than other phone repair shops in the Dallas area.

Gr
Review №8

5-STAR service they went over and beyond to accommodate my needs and expert advice will definitely be back. I can’t say enough about the friendly staff thanks cell phone repair tx

Ta
Review №9

These guys are awesome! The were significantly cheaper than most stores I spoke with, the service people were nice and helpful, and most importantly they stood by their quote both on time and price! I went in for a screen repair and got back a phone that was cleaner than I left it and worked great. Will gladly send other people here for their phone and tablet repairs!

na
Review №10

Coming here was a heavy weight lifted off my chest. They have the best deals and even BETTER customer service. Love it here

Je
Review №11

Easy quick and great prices. Recommend to all

Jo
Review №12

Arrived pretty much as they were opening the door....just after 10. Was told it would cost $89.99 and take about 30 minutes. I was offered a screen protector as well. It actually took about 10-15 mins total. Rapid speed service (I was the only customer in the store) and phone looks like new. Exceptional price and awesome customer service. Very satisfied!! Service also comes with a 30 day warranty.

My
Review №13

Great service I had a completely blacked out screen that I needed repaired on my iPhone XR, took about 15 minutes and everything was fixed, reliable and affordable

Ve
Review №14

Great service that doesnt break my bank for fixing my phone! Thank you!

Os
Review №15

Good service abd paticent and respectful

Ch
Review №16

The only place I trust with phone repairs. Best service!

Me
Review №17

CHANGING MY REVEIW. Let me share my experience with this company. FIRST I took my phone to get JUST THE SCREEN that was cracked fixed! I got my phone back with blue lines all over it! Along with the alignment being off so I could barely text. I instantly took it back and the guy that fixed my phone told me “it’s just your camera”. I left out of frustration and wrote the manager explaining. He was very nice and told me I could bring it back. This place is a 30 minutes away from me! I drive back. He “fixes” my phone AGAIN! Less than 24 hours later my home button has stopped working! I’m not driving back there again but just to save others. BAD BUSINESS! I wish I could get my money back! Over $80 to drive there TWICE and my phone is now worse than before! I would’ve rather kept the crack!

Mo
Review №18

The team at Cell Phone Repair Texas was amazing. I needed to transfer text messages with videos and photos from an S4 to an S20 and had no storage left. They worked diligently for two hours and got everything figured out. They saved my treasures when no one else could. Fantastic!

Sh
Review №19

As someone who is damaging their phone way too often, I am extremely thankful for this establishment and their affordable prices. Not only are they extremely accommodating, kind, and helpful, they also look out for you to get the best service under the lowest spending amounts. I would give them more than 5 stars if I could!

Ji
Review №20

I always drop my iPhone.Front and Back were both broken, it looked so hideous,So I had to find a legit place that would not rip me offand fix my phone to make it NEW again!Hong was super nice, he actually remembered talking on the phone with mebefore I came by, and pointed it out when I entered.He seemed like a genuine person, and made my phone into a NEW one for $158 (for front and back).I would come back to this place again for Hong! Seems like a good guy and does the job.

Am
Review №21

Beat place ever. Facebook hours said they were open on Sundays so he honored it and met me at the store to fix my husband’s phone in about 30 minutes. Amazing job. Great customer service. We use this place for all of our repairs.

He
Review №22

Brought in my iPad to get a cracked screen replaced. The team at Cell Phone Repair took a look and let me know it was just my screen cover that was cracked. They removed it for me and installed a new one for only $20. Saved me about $100.I really appreciated their honesty!

Ra
Review №23

This is my go-to phone repair store. The staff is great. My husband and I, both have had our phones repaired here. I get all my phone cases and screen protectors here. They have great prices and fast service.

Ma
Review №24

Great people! Quick and to the point. I’ve been here twice. Definitely recommend.

As
Review №25

Great service, speedy repair, friendly staff, I definitely highly recommend them

De
Review №26

I’m so very thankful for these guys restoring my water damage iPhone highly Recommended…

Br
Review №27

Great service and folks. Honest. Thought I had a cracked screen (expensive fix) and they discovered it was just a screen protector crack (inexpensive fix). Appreciated! TY

I’
Review №28

I had an amazing experience they fixed my iPhone XS in less than one hour, and they are super reasonable. The best in the city

Pa
Review №29

Great service and affordable pricing!

Ka
Review №30

Amazing customer service and got my screen fixed fast! Definitely recommend good pricing as well 👍🏻‼️

La
Review №31

Excellent staff and fair trade in. We will be back for new phones and to get others fixed. Great place!

E
Review №32

Excellent service and very helpful, thank you!

Mu
Review №33

I would have given it a 0 star if possible. The owner/manager named Suraj is extremely rude have no courtesy plus no business ethics of any kind. Gave me a time for samsung note 8 screen repair of 1 hr and returned the phone after 2 hrs without test. Gave me a quote of $229 with tax at the phone submission time and charged me $248 at the end saying that I have been a difficult customer as I asked for my phone after 1 hr and 10 minutes. I hope he will honor his 30 days warranty as at the end of the transaction he didnt provide me any paperwork for it and that was told at the beginning and at the end of the deal.I had to end up canceling my credit card as he took a picture of my card along with my id using his cell phone when he charged me saying if you want it like this we can have it like this.Please avoid at all cost. Shady business practices.

Hi
Review №34

HelloI do like this job . I m technicien réparateur too within company REPAIR SERVICE in france . I ve 5 years experience. I repare all type smartphones and tabletts and computers , I hope to get more experience with you if that possible .Thank you

El
Review №35

Best place ever.!!

St
Review №36

These guys are incompetent I took my iphone in to get the back glass repaired and they ruined my $1200 phone. They won’t replace it and I will be taking you to court.

Jo
Review №37

I highly recommend using Cell Phone Repair TX for any of your cell phone and tablet repair needs. They were extremely informative, professional and timely in the repair of my iPhone 11 plus. They are also Apple certified so it didn’t void my warranty when choosing them as my repair option.If you hate waiting all day in the Apple store to get your products serviced this should be your go to. I will definitely be back!!!

Ya
Review №38

Outstanding Customer ServiceI can’t stress this truth enough. This cell repair shop representative went out of his way to help me. I called and asked about getting an iPhone unlocked and was greeted from the other end with enthusiasm from a gentleman who was more than eager to help me. I couldn’t possibly asked for anything better. I give this place 5 stars because they’ve earned it.

Kr
Review №39

These guys were awesome. I had a cracked camera lens shield on my Samsung, they fixed it in 30 mins. They were super nice too. Would highly recommend.

Ja
Review №40

Was great, should of come here first. The phone carrier wouldnt unlock my paid cell phone! Save money and come here first, really friendly staff and was upfront what they needed to unlock my phone. This is where you want to go!

K
Review №41

Update (3/8/20) : CPR Tx has been very helpful in working with us to correct this issue and have done so willingly and fairly. Ive adjusted the rating accordingly.(Orig):My husband has used these guys several times in the past and we have been very pleased. Unfortunately this time , it hasnt worked out very well. They did a new screen to replace the cracked one on my phone, but when the phone came back, the screen was raised above the frame all the way across the bottom. The tech explained to my husband that this sometimes happens with the adhesive that they use and to not press too hard and it would be fine. When I started to use the phone, I found that the return and home buttons didnt work. My husband took the phone back the next day and they added a soft button app to see if that would be OK for me. I tried that solution that night, but since that app places the soft buttons on the bottom of the actual screen, it makes using the pop-up keyboard pretty interesting, to say the least. My husband took the phone back the next day and worked out a deal that he would pay for the new part and they would pick up the labor. When he went back to get the phone, the buttons worked, but the new part had apparently had a defective mic and only the speakerphone mic worked. They said to leave the phone and they would try to take the mic off my original part and place it on the new one to see it if would work, at no charge. My husband was happy to be able to finally bring me a fully functional phone the next day after work, but they did tell him they had to super glue the screen down this time (we didnt think that would be a big deal). That evening while l was using the phone, the brand new screen cracked across the center while I was using it, not dropped, just being held in my hand and only a few hours after finally getting the phone back. Pretty frustrated. Ive just placed the phone in a drawer since I dont want to have to go through paying for another screen :(

Ra
Review №42

Great service! Very reasonable prices!

Gu
Review №43

Wonderful service!! The staff member stayed 30 min after the store closed to help us and they solved my phone’s issue very quickly and for only $20 when Apple said it’d cost $350!!!! A hundred stars

Ke
Review №44

Been here many times and taken my friends and family. very helpful, knowledgeable, fair, and fast.

Ak
Review №45

Very great customer service and prices. I was able to buy a phone and and get my screen and camera fixed for a reasonable price. Let’s not forget all in under one hour. Thank you guys.

Je
Review №46

These guys are literally making gmail accounts and writing fake reviews!!!Just look at the profiles of these fake people i mean come on!!!!I broke my phone so I decided to look for a fix. I took my iphone to this business hoping that they would repair everything and it would be smooth. Boy was I wrong! They replaced my screen with a terrible off brand that broke two days after they fixed it! I told them to replace my battery, and now it loses energy in two hours! look at the picture I added, my battery must have cost $5! They did a terrible job! I want my money back!!

Da
Review №47

I had a broken screen on my LG6, they knew exactly what to do, had the parts, quoted and charged an exact price (no surprise fees), very professional, will come again for all my phone needs.Nice selection of neckties too.

Jl
Review №48

Got my phone screen fixed recently, had no issues with the back camera. And now for some reason my back camera is taking blurry or not good pictures, Im very confused as to why its doing that now. Plus my camera app switches from only the front camera working one day then my back camera working the next.

mo
Review №49

This guy is amazing after talking hes to tmobile &Samsung techs he solved my problem over phone I recommend every body

We
Review №50

Great customer service! I went to have my iPhone 6+ screen replaced as well as had them install a new battery. I was in and out in a very short amount of time and the technician was kind enough to inform me about another damage that I thought was normal and made the repair at no extra charge. The owner took pride in his business and employees and was very friendly.

Ta
Review №51

I visited Cell Phone Repair TX after having troubles with my phone battery. I wanted someone to do the replacement for me so I could be sure it was done properly. They did an outstanding job and the difference is night and day, my phone used to die everyday and now it easily lasts on one charge. Not only did they do an outstanding job with the replace, but even gave me a phone to borrow for the few hours I had to leave mine at their shop.Also, I had asked for a recommendation for a new charger block as my stock one that came with the phone seems to take forever to charge. I was recommended and shown the charger that they used personally on their phone. Talk about a genuine interest and desire to help. That product works fantastic.All of that combined with how friendly and knowledgeable the representatives were made it hard to believe how good of a deal I was getting. This is the only place I will go to for any cell phone needs and will be happy to recommend my friends.

Ve
Review №52

Cracked my camera lenses on my iPhone 12 pro max and got it repaired same day service

Ta
Review №53

Bought my Replacement iPhone 7 here got an AMAZING deal Speedy service nice guys I would definitely recommend this place

Ta
Review №54

This place is awesome!!!! They treat you like royalty! Great and friendly staff. I arrived before they were even open and they still invited me in and were very happy to help. The service is awesome as well! I went to a place that rushed the process and my phone messed up again! My front view camera was also very blurry after they other place left their debris on it. I did not even have to mention it to Cell Phone Repair Texas and they cleaned it for me! They were also very up front and transparent about everything, which unfortunately is not very common these days, along with making my phone look like new!! I recommend this place to EVERYONE!!! If you want fast, efficient, friendly customer service... Cell Phone Repair Texas is the place to go!!!

Je
Review №55

I just got a new OLED put on my iPone XS Max at this store. I met Seraj and two things you should know happened. 1. The quality of the repair is impeccable. I’ve had this done at other shops before and this is “Apple Store”quality on the repair (I’m guessing this why they are Apple authorized) 2. Seraj asked me if he could see the case I use. I threw it on my phone and he quickly got up, grabbed a screen protector and put it on. He told me not to worry about the cost but that he wanted to protect my investment. I wish I was a social influencer and could throw a ton of love this store’s way because this is the type of service that I just can’t seem to find anywhere anymore. Same day, high quality, customer centric service. Did I mention it was also less than the other two shops I called and a hundred less than Best Buy (horrible customer service experience by the way). Support you local shop when they offer this type of quality and service.

Di
Review №56

Quick and amazing customer service.

Li
Review №57

I went in a couple months back and they fixed my iPhone 6 plus for $130 or so. They are cheaper than most, but their customer service and the overall finished product was absolutely outstanding, and they didnt keep me waiting! I recently needed to go back, because I dropped my phone. Minor crack, but I could also see inside the screen on one of the corners, and the manager/owner fixed it within minutes and FOR FREE no questions asked. I wouldnt think twice about going to any other place as Cell Phone Repair Tx is reliable, reasonably priced, and has fast service! This is the place to go!

Ja
Review №58

Great experience- fast friendly and very reasonable.

An
Review №59

I am a busy realtor and my business was shut down by my unresponsive cell phone. They got me up and running in less than 10 minutes for a more than reasonable price. I couldn’t be happier. A wonderful experience. I would comfortably recommend this store to anyone.

Ve
Review №60

I completely shattered my screen on an iPhone 6. I called ahead and was amazed that the phone could be fixed completely and that it would only take an hour. I dropped by and the phone repair was completed in about half the time, all much cheaper and without the hassle of the herds at the Apple store. Great service. Great price. Speedy fix. Very satisfied customer.

H
Review №61

Man I promised to write a review so here goes. Most professional and down to earth people at this location. I bought a new iPhone 6s Plus as I was starting medical school and they gave me the best price on it. On top of that, I got a good price for my iPhone 6 trade-in. AND on top of this they gave me a free case for my new phone. High class guys and they deserve your business!

ur
Review №62

I am so pleased. Immediate and efficent assistance. I went in thinking i was going to have to get a new phone or loose everything on my phone. And in less than 5mins my whole interaction was completed and fixed. There was no haggling or sales pitch of any type what so ever. And when i asked how they got passed the stuck screen he told me without acting under cover or like he couldnt tell me. I am so appreciative for Cell Phone Repair TX.

Ja
Review №63

Great guys in the store. They replaced my battery, charging port, and back for my Samsung Galaxy s8 in under 30 minutes! Its a great shop. I highly recommend the place. Its the only shop I will ever go to for all my cellphone repair needs!

Mr
Review №64

This was a very pleasant experience!The customer service and professionalism was fantastic. He told me what I needed and explained why.My phone was repaired and serviced excellently. I was very pleased to receive it looking awesome and working well.The service was quick. They knew I had to get back to work and delivered what they promised quickly.The bonus was the price, the best in town…

Ch
Review №65

Very knowledgeable and helpful personnel. Their products are excellent quality and reliable.

Sa
Review №66

These guys helped me out of two cell phone screen problems, the first one happening the day I moved to Dallas! Theyre very helpful with reasonable pricing for repair. I have no hesitation coming here to get my phone fixed until the upgrade kicks in. Make sure youre at the right location since a look-alike shop opened up nearby. Give them a call for better directions if you need it!

Ja
Review №67

Great service! Had an issue with the screen on my iPhone 5s. I came in, explained what the problem was and they had my screen replaced in less than 20 minutes. Plus it was a great price. I highly recommend these guys, good people and they know what theyre doing!

Co
Review №68

Very professional and honest.The technician is right on the money when diagnosing the issue . 5stars to technician.Owner also nice man .Good inventory on accessories.Very recommendable for small to out of warranty fixes.I visited today with my iPhone 5s which was messed up by some other technician and they did not charge me Diagnose fee as phone is super messed-up to begin with .I am happy that I did not spend more money on the already broken and wasted phone .Please keep up the good work .

Mo
Review №69

Great family-owned business! Definitely going back to take my husbands phone to get repaired. I had an issue with mine after the first visit and they corrected it quickly and gave me a loaner phone in the meantime. Great find in Dallas.

Ja
Review №70

The owner was extremely helpful in getting me up and running again. We put in a new battery and changed the ear piece as we were having hearing issues with the iPhone 6. This was a lot cheaper than going out to buy a new phone.We did end up upgrading a phone for the house though. Swapped up to a bigger and newer iPhone. Everything works great.Highly recommend this business and will use again for all my phone needs.

qu
Review №71

These guys work hard and are very good at what they do. I highly recommend them. They worked hard on my Samsung s8 when they seen it wasnt repairable they transferred my info to a Samsung s8+ instead of giving up.

Ma
Review №72

I went to this establishment thinking that my charger port was going bad so I told the guy that I needed to replace it and he checked to see if this was really the case by using his USB cable to see if my phone would charge and it did. I really appreciated his honesty with letting me know my charging port was fine and I just needed a new cable as some shops are not that honest and would gladly charge me to change the charging port. I would definitely recommend this place.

Ni
Review №73

These guys are AMAZING!!! I had my Galaxy S 3 for less than a week when my dog got a hold of it and destroyed the screen. After calling around to multiple repair shops I almost just decided to live with it until I found Cell Phone Repair TX. I called them and the manager told me to come in and he could repair it that same day (I did it on my lunch hour.) On top of the amazingly fast same day service, these guys even beat the price by more than $50 compared to every other shop that I called. I will definitely recommend Cell Phone Repair TX to any and EVERYONE!!!!

Mi
Review №74

Just got my screen fixed and I love it! The guy who fixed my phone took his time and still completed my service well under an hour. Also GREAT PRICES! You wouldnt regret coming to these guys. I work in banking so customer service is eveeyyhing to me.

Ta
Review №75

Dropped my iPhone 6 and shattered the screen. I was about to head to the Apple store when I decided to Google cell phone repairs and stumbled upon this place. I called and spoke to one of the owners, and he was very kind, informative and professional. I dropped my phone off yesterday morning, ran a couple of errands and came back to get it. They were quick and my phone looked brand new. For what I wouldve paid at Apple for just a screen repair, I got a new screen, a protective screen shield, and a new phone case to help protect the phone (since I drop my phone far too often). I would highly recommend this place. Its in a weird part of town, but the service is well worth it.

St
Review №76

They saved my birthday!! Somehow I screwed up my phone and not only did they fix it at a low price but the service was so fast! Great (& cute) customer service. Will definitely return.

Re
Review №77

Go get your phone fixed anywhere else a lot cheaper dont risk these people losing your part and not getting it back or a solution to your problem. stay away

Br
Review №78

Outstanding service. Very polite employees. I recommend if your want your phone fixed for a reasonable price at a fast pace then this is the place for you.. They have a forever costumer with me!! Thanks Cell phone repair TX for making my phone new again!!!

Ra
Review №79

Been here a bunch of times and recommended also. Theyve come a long way have a nice clean bigger building. The brothers that work there are awesome. Prices also considerably lower than most like cell savers etc. one stop shop for all cell phone needs chk them out trust you wont be disappointed

ma
Review №80

This place is freaking awesome! I came in as a walk-in and now will be a returning customer! Prashant fixed the screen on my cell-phone and it was not expensive at all. I have paid so much money in the past because I did not think anyone would work on my phone and he had no problem! Give them a chance and you will not be disappointed. :)

Je
Review №81

Fixed my screen quickly and efficiently. Great customer service and great price! Best iPhone repair in the area!

mo
Review №82

This is the best of the best with affordable price

Es
Review №83

Amazing work they fix my phone the same day. I will be recommending them to all my friends and family. Great work

Fr
Review №84

I was extremely pleased with my visit to Cell Phone Repair. The person with whom I spoke (and I wish I had ask him his name) was very friendly, courteous, and very knowledgeable about my problem. It took him about 1 minute to diagnose the problem with my antiquated iPhone 3, and he repaired the phone while I waited about 30 minutes. The cost of repair was very reasonable. You can rest assured that I will return for future repairs or the purchase of a new phone.

te
Review №85

They where cool I buy a device didnt work properly and they give me options finally we didnt find a replacement and they refund my money thx guys

Ji
Review №86

These guys fixed my Note 4 screen and glass. Amazing customer service provided by Tong. Its the cleanest, most well presented establishment in the area. AND they beat the price of every nearby competitor by a mile. The price was so much less that I was worried he had misquoted me...but it was exactly as he quoted and it was done in half the time he quoted while I waited in their comfortable waiting area. The transaction was comletely flawless. Im so happy with the results. This is the PREMIUM cell phone shop in Dallas.

Wa
Review №87

Best place to repair or fix your cellphone. Nice people, excellent customer service, high quality work, responsible and super good prices. Dont event try to go to a different one.

Ro
Review №88

Very good service! Had my phone done in less than 30 minutes. Staff has very good communication, and very reasonable pricing! I recommend this shop to be your first choice, best shop around!!!

Sr
Review №89

I went to this store to get my phone (LG Nexus) repaired after it was frozen.. it does go past the initial logo... we tried restarting it several times etc... but nothing worked. We went to this store and the customer service was amazing. He fixed the phone in an hour and called us to pick up the phone for a very reasonable price compared to other stores.This is the height of great customer service!! I give him two thumbs up!!! Very genuine people to deal with.

Ma
Review №90

I heard of this place through my brother. So far my whole family has gotten their phone either unlocked or repaired. They do a great professional job every time at prices that cant be beat! This is my third time here, I have gotten my iphone 4 unlocked, jail broken, and is getting updated at the moment. I have had a great experience every time, and definitely recommend this place to anyone with cell phone issues. Its a very trustworthy location too.

Pa
Review №91

The best service and repair cellphone shop Ive seen in the metro area! I advise you to contact them, dont take my word for it just call them! They are real affordable, and have the best family plans and different services to accommodate your needs!

Ke
Review №92

Very satisfied. Very friendly staff and they did an awesome job. Phone is like brand new. I hope I don’t crack my screen again anytime soon lol. But if I do I’ll be back to get it repaired here. Thanks guys. Will recommend to anyone in dallas looking for a quick fix.

Al
Review №93

My phone was a train-wreck, but Cell Phone Repair TX gave me a wonderful package deal and repaired my phone in a very reasonable amount of time. The staff is personable and helpful. Going to recommend this place to all my friends!

Ke
Review №94

Excellent customer service, Price is always reasonable. Nice family oriented business... They are Highly Recommended by me...

ak
Review №95

Got excellent service. These guys are awesome and they do miracles. They were able to retrieve my date which was impossible everywhere else.

Ha
Review №96

Excellent Customer Service! Very fast and helpful! Only place I would ever use again!I needed my samsung galaxy S2 screen fixed. They helped me find the part online to order. And they charged me $50 less than what I was quoted at many other places. Loved the experience!

jo
Review №97

Great best place to go if you need your phone fixed. Really nice and cool. Came in to replace my iPhone screen. Took less than an hour. Its fast, easy, and cheap.

Ma
Review №98

Let me start off by saying this is the only place I’ll go from now on if I ever have phone trouble! Siraj was amazing and very welcoming! The screen on My IPhone 6s Plus was completely cracked, the speaker at the bottom that allows me to hear videos was broken and my camera at the back was cracked as well! Siraj fixed EVERYTHING for a very reasonable price, he was polite and very knowledgeable about his work! He walked me through everything he was doing and even offered me a bottle of water! This place is a 30 min drive from my house and it was so worth the drive. I don’t wish cell phone trouble on anyone but if you ever find yourself in my position! THIS IS THE PLACE TO GO! Thank you Siraj, my phone looks brand new!

ha
Review №99

Very knowledgeable and very professional took great care of me sure will be coming for all my cell phone needs.

Je
Review №100

If I could give them 6-stars, I would. Yes, they fixed my phone - on-time, prompt, courteous, and professional (in what is arguably a kind of low-rent service business with a low barrier to entry and lots of potential for abuse.)But what really set these guys apart was their willingness to fix a problem that even I recognize is arguably not their fault. I have a Nexus 4 and if you google nexus 4 proximity sensor, you will find a large number of complaints that after repairing this phone, the proximity sensor doesnt work and causes a host of bad problems. So, I was nervous - and I talked to a bunch of shops who basically said either it doesnt happen, or if it does happen, you are on your own (because I cant prove the phone works currently, why should they be liable for the problem?)I talked to these guys over the phone and they assured me that (A) they were not aware of the problem (B) if the problem happened, they would take care of it and their warranty would cover it. Long story short, my phone was repaired in the hour promised, and unfortunately, the proximity sensor didnt work... They didnt frown, challenge me, nothing but a smile and reassurances that hed make it right... It took the afternoon - but four hours later he called and reported it was fixed. Sure enough, when I got there the phone worked exactly as it should. I can hardly tell the phone has been repaired and couldnt be happier.Great customer service is really evident when things go wrong and how they get resolved. I wont take my phone anywhere else.Cost varies with the phone model so call first. But Id recommend these guys to anyone.

Information
39 Photos
100 Comments
4.6 Rating
  • Address:11422 Harry Hines Blvd STE 203, Dallas, TX 75229, United States
  • Site:http://www.cellphonerepairtx.com/
  • Phone:+1 214-223-2304
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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