My experience was so amazing. The gentleman who helped me was so amazing!! They offered alot of information, friendly, knowledgeable, clean environment. I will only do my car needs through them.

Frustrating… I ordered part for a customers vehicle from Autozone on Saturday. I Was told it needed to be ordered and would be here Tuesday afternoon and I agreed.I then Went to autozone twice on Tuesday and was told the part hadn’t arrived and wasn’t sure why.I called on Wednesday morning and the part had still not arrived. The counter person then caled “Columbus Ohio and said they have it and would ship it so I could have it Friday at noon. I Called Friday and was informed it’s not there and order has been canceled for unknown reason in the system. This is a problem with Autozone not so much the Crawfordsville store but they are Autozone. I wasted 6 days of my customers time and only found out this information because I called the store. Very frustrating which is while my business will continue to use Napa. Unacceptable business practices from Autozone.

Thank you so much to Lauren for helping me out with my headlight. She was both friendly and helpful and I’m very appreciative!

They were a great help unloading engine off of my semi 8/24/21

Went after wiper blades but didnt fit, exchanged for refills and worked out. Friendly staff and very helpful.

Busy place. We called in and items were waiting. Went inside but curbside available. Employees seemed very helpful with customers

Just the prices to me are a little high but i think that all the time anyways lol but the. Workers are nice and on there game

I know very little about auto repair...but these folks are very patient with me and have gone above and beyond with customer service! Joseph B was very professional willing to help!Other auto part stores in the area could learn a thing or two from Joseph and Auto Zone. Congratulations! You have a new loyal customer!!!(Respectfully, the blonde lady has beautiful hair as well!)

Employee replaced my wiper blades for me. I was so appreciative because passenger side wiper was torn and I was afraid it would scratch my windshield! Of course it was raining! Thank you Autozone!

There again, exceptional help and personalities plus every one ther is very well trained in the field of car n truck parts. Prices are reasonable and the sales and offers with rewards are excellent!

Excellent service

Friendly workers that aint never afraid to ask if you need help with anything.

Great customer service

Excellent customer service

Better prices. Good service,Goood parts.

We were out of town and he had ordered a part while there and they went above and beyond. A manager went and got the part for my husband ...that way we could have it before returning home. Definitely a good team of employees there.

Nice and clean store. Staff very helpful

Excellent service as usual

Had what I wanted...staff was very helpful

Good friendly service

Nice clean place had what I needed

Absolutely wonderful service and assistance. Traveling from VA to CA we experienced a battery issue. Curtis was able to assistance in determining what the issue was and helped replace the part. Would definitely recommend this AutoZone!

Customer service was pretty lame, sales associate was short and kinda rude in his replies. Still I got the help I needed and he got me the right parts.

I visited the Crawfordsville, IN location to make a purchase, and the several employees present were not wearing masks. Each employee had a mask dangling around his neck, but none were wearing them properly. When I approached the cashier to make my purchase, I asked that employee to please put his mask on, and he did. But I will not be visiting this location in the future. Thank you.

Very helpful

Very knowledgeable

Was able to order part I needed to put on a cherry picker to lift the motor out of a car or truck. It works really good.

They have excellent service! And help you find everything you need. And are very knowledgeable about vehicles.

Highly recommend this location!

This is usually my Number 1 place to go for car parts. The prices are good, the staff is helpful, and they usually have comparable quality parts. Their app and website also make it extremely easy to find what you need.

I edited my review, because they have greatly improved, thanks to the management. This will now be my first stop/go to auto parts store. Good job guys!

Go to place alot for my car needs plus I have the best aunt that is amazing and knows just about anything bout cars alls i have to do is ask her. The rest of the guys are good as well. We enjoy them they r very helpful

Bought both upper ball joints and then decided it would be simpler to replace both control arms with ball jointsManager exchanged and was very helpful

Fairly knowledgeable staff help you find the parts you need. They will help you find the parts on the shelf at request. Pricing is typically fair. It helps if you know what you asking for.

Great service

The people there were a big help service was awsome

Good people

Our vehicle broke when we were out of town. They had part we needed in stock, tools so we could fix the problem and gave us a jump start when we were done.

Fast friendly staff

Always have what I need or can get it in a timely manner. Workers have a great personality.

Good prices great service

Good store with good service normally, but I had one time when the person helping me wasnt very helpful and left to assist someone else before we had found a solution.

All that is abstract and catatonic can be explained wall to wall in this auto parts store. From the benevolence of the gainfully employed, to the exquisite placement of automotive parts and accesories for your everyday moto-trendy needs. Five stars isnt nearly as high brow as this store is and serves nary a justice for the staff and quality of parts that are sold within this holy grail of automotive excellence. Twelve out of five stars are befitting an establishment of such purported quality.

Some fairly knowledgeable staff lots of common parts on hand, if they dont have what youre after they can usually have it next day by noon or 2 pm

James B, a manager at this store, replied to my mothers comment about her husband ordering a part by saying Your husband? Do you know how many times Ive heard your husband? Very rude and demeaning to my mother and I. Will not be back.

They put my battery in my car in the rain at night I was happy

I had to wait a few minutes, but it was a good Saturday to work on a car, so that is understandable.

Much better pricing for parts than NAPA ,. Service is better too

Little slow at registers but nice people

Very helpful

These guys are more interested in getting your the right part than just selling parts. Always bending over backwards to be helpful.

Great service. Almost always have what you need

Not bad

Very nice gentleman help me with all my questions and everything I needed

Always willing to help out, and rarely are without the part we need !

AutoZone was great like usual.

They check your car for FREE & will give you advice & recommend mechanics!!!

Super friendly staff that helps you get your fix in auto parts.

They are dumb and know nothing about a car

Super nice and were ready to help when I needed it! They even installed new wiper blades for me.

I loved it

Friendly people and have most parts I need.

Almost always have what I am looking for.

Krumautogroup uses AutoZone simply because they are Better

Good service

Always helpful in service and for general automobile needs

Always find what I want. Staff seems to be qualified to get car parts

They always have my part or can get it soon

Great customer service

Nice n helpful ppl

Great store great staff, and good prices!

Very knowledgeable staff

Only one employees was knowledgeable about the parts

Great place love you guys

Good people and they help you

This store had what I needed but the guy behind the counter was not very knowledgeable.

Good customer server

Quick and helpful

Good customer service

Way overpriced, will probably never go back, only will use whenever I cant get it somewhere else.

Excellent service and excellent selection

Got exactly what I was needing.

Always ready to help

ALWAYS VERY HELPFULL!

Very friendly but they gave me the wrong thermastat. Had to take it back.

These guys really try to help you out.

Great customer service

Super rude parts salesman was argumentative not coming back

Staff very knowledgeable and helpful

Alot of inventory . Usually have to wait in like 5-20 minutes before getting helped

Great auto place

Always Friendly and helpful!!!

Very helpful and knowledgeable

Had 2 re order a part 2x

EXTREMELY helpful and friendly!!!

They usually have everything we need

They suck

Awesome

They are usually most expensive in town

Good service