This company and the people who run it are UNBELIEVABLE. I recently ordered a gift of a personalized wooden plaque for my best friend, who’s dog suddenly and tragically passed away. Stephanie was so responsive to emails, always responding in minutes with my proofs and answering an questions I had. Not only was she great with her customer service, but she was so, so empathetic and really made this experience special. She always expressed her sincere sympathy for my friend’s dog in her emails, but then even included a personalized note with the package, addressing the dog. I was blown away. On top of the impeccable customer service, the product is absolutely gorgeous. It was even more beautiful in person than I thought it would be. It looks just like her dog. I cannot recommend this company enough. I will definitely be ordering from them in the future. This is how business should be done; by people who truly are invested and in love with what they do for people. Thank you guys, for everything!♥️

Grainwell went above and beyond to make sure I had the perfect gifts ready for Christmas. They were super responsive via email, the quality of their products are amazing and its a family run business! Who doesnt love that?! Highly recommend for any special gifts/decor.

This place is amazing! Stuff is so cute and customer service is even better! They went above and beyond to ensure I had a few last minute gifts I needed before our new years trip! I waited until the last minute and they saved me during their busiest time of the year! A million thanks! Will definitely be a repeat customer!

Alex was very helpful and accommodating. I have purchased there before. Their products are local centered and well done. Sue B.

This charming shop is packed full of the cutest gifts (for yourself and others)! There is a lot to see and its really easy to put together a thoughtful gift here. I also love being able to shop Grainwells product line that they make just down the street in person! Worth a stop if youre in Covington and worth a drive if youre not!

This is a super cool boutique style store. The girl behind the register was very friendly and helpful. She also told me the story behind this place which just made me like it even more.If you are looking for a unique gift, this is your place!

If youre looking for interesting, quality, wooden gifts, especially for someone who loves the Greater Cincinnati area, Grainwell is the place to visit. Even if youre not from the area, check them out! Theres something for everyone here.

A great safe place to go

Amazing! Had a custom piece of art made with engravings and the Grainwell team nailed it! Many thanks!

Really cool stuff.

Unique Customized Wooden Crafts