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E-Z Furniture
3921 Winston Ave, Covington, KY 41015, United States
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E-Z Furniture
Comments
Br
Review №1

My wife and I had a great experience today. It’s been tough trying to find a sectional that we liked and could get same day. E-Z had multiple sectionals to choose from and the staff was awesome to work with. Staff wasn’t pushy and didn’t hover over us like other places. They were quick to answer questions when we asked.

Da
Review №2

These guys are awesome they have furniture in stock when in all other stores you are going to have a 9 month delay due to the national shortages going on. I got a great deal and suggest anyone to them. Delivery?? Not a problem they have their own trucks to deliver it for you!

DO
Review №3

Important for truckers delivering freight to this place:dont go there unless you dont want to spend a whole day unloading your truck and loosing your next load. They even dont bother to come earlier then 11 AM for unloading. I am so frustrated

Is
Review №4

The salesman was extremely unprofessional. I told him that I was just looking around but he was consistently following me around. I walked out of the store and he even followed me out. The salesman told me we will not find another sale like this and I explained that I wanted to keep looking. When I explained, he gave the dirtiest look and walked away.

Kr
Review №5

E-Z Furniture offers great service and wonderful prices on their furniture! I bought pretty much ALL my furniture from them in our recent move and everyone absolutely loves the furniture quality, comfort and style!! Check them out!!! Talk to Joe!

Ja
Review №6

They delivered my furniture same day for me while other stores told me 7 to 10 months!i got a great deal on furniture i really love.thanks again ez furniture!ill be back for more soon

Sh
Review №7

Bought a bed and frame here and got an amazing deal. Went everywhere and this is the best place I found on deals on furniture. Also the salesmen are really polite and great service.

Ch
Review №8

Joe & Adam were amazing with assisting with our home needs. They are very nice,helpful,& met our needs.

Al
Review №9

Joe was very nice and hooked me up with a good deal for me family.

Gc
Review №10

No pressure salesman w great showroom (in stock!) good prices and quick free delivery.

Ca
Review №11

Great store with great selection. the staff is extremely knowledgeable and will find exactly what you need for you. Highly recommended

Ki
Review №12

I looked at other places to get a new mattress and bed frame and then remembered E-Z Furniture. Why I didnt just go there first is beyond me. The guys were friendly, knowledgeable and easy to deal with. I even got a new mattress and box springs, which if you have back problems you will want this set. Ive never slept so well. I will be coming back to purchase more pieces. Lets talk about their delivery. They were great about calling ahead when they were on their way. Arrived on schedule and set everything up. They had to go up three flights of stairs but they did it without scratching the walls in the hallways. Thanks again for making the experience a great one. Ill be back to purchase from you again.

Re
Review №13

We purchased two couches and two ottomans. We werent sure about purchasing these items due to their, All sales are final_No refunds policy and not knowing how long it would take to receive the furniture. In an effort to get our money, the salesman repeatedly told us, I wouldnt lie to you and you have my word in regards to being able to cancel the order despite their store policy. He even wrote, has word next to the policy on the invoice statement. After asking to cancel just one of the ottomans 3 months later it turns out that they would lie to you and that their word doesnt mean a thing. We were instead given excuses about why we couldnt get our money back and they couldnt understand why lying to their customers to make a sale was bad for business. They dont deserve anyones business.

Se
Review №14

Great place to go just moved to the area their staff was very friendly and helpful...... the prices were great and they was even able to deliver the same day

Al
Review №15

They are wonderful! They really worked with me on pricing, delivered the same day and moved my old loveseat to the curb! I also LOVE my new couch! Thank you!

D'
Review №16

Seller lied about what would be coming but failed to have a invoice to show. They sell discontinued products purposely. Horrible at customer service and communication.

El
Review №17

Completely unprofessional. Salesmen are incredibly rude and lack communication skills. Their financing (preferred lease) is available at many other local stores. Go elsewhere and get the warranty.

sa
Review №18

Be sure to get all the details of your purchase in writing. If their is a issue with your order they will change up on you.

Ke
Review №19

If youre looking to utilize the company Preferred Lease where no credit is needed I suggest you check out Cincinnati Overstock in Florence KY. Much more inventory, and they will treat you a lot better. We wont be back to EZ Furniture.

To
Review №20

Purchased sectional from store is was delivered with a section that was broke.They promised me it would be repaired within a couple weeks I purchased in August its currently February & its still not repaired.

Ch
Review №21

Joe was very helpful! He gave me a great bundle deal and saved me so much compared to other stores I shopped prices at. They even delivered the same day! thanks again!

Co
Review №22

Great experience, non pushy staff, SPEEDY delivery!

Er
Review №23

Joe is an awesome salesman. He’s always very nice and polite. Most importantly their selection is always different and ready to be delivered. Great deals!!!! Always purchase from this business. I highly recommend EZ Furniture.

An
Review №24

These guys were amazing. I had been looking for a couch for quite some time. I didnt want to pay a lot of money and they hooked it up!! They have a really nice selection on whatever you may be looking for, if your looking for any type of furniture these guys are the go to people.

Al
Review №25

They are very helpful and kind. Helped us pick out what we need and gave us a great deal! They even delivered and setup the same day! This will be the only place for me!

Er
Review №26

Very helpful and honest people. They have very nice furniture and delivered same day!! They are awesome!

sh
Review №27

These guys are amazing Great Deals Courteous staff furished my entire home saved a ton on great quality Furniture. Do yourself a favor and check them out. Came as a customer left as a friend.

Sa
Review №28

This place is HORRIBLE! We went here for furniture and received the most UNPROFESSIONAL, RUDE, ABSOLUTELY RIDICULOUS CUSTOMER SERVICE EXPERIENCE OF MY LIFE! The guy that gave us a package deal acted like he was doing US a favor by selling us this furniture that we could have gotten WAY CHEAPER any where else. I will NEVER recommend this place to anyone! If you like being belittled and talked down to and receiving bad customer service and a cocky attitude I would avoid this place!

SH
Review №29

EZ Furniture has nice furniture and the guys are great and easy to work with. Ur in and out delivery is a breeze. Best furniture store in that area.

st
Review №30

Excellent guys, Very friendly really care about their customers! Great prices just all around awesome place! Screw those other rent 3 own! Go to Ez furniture!

St
Review №31

They are family owned business and very helpful. I got a good deal on a bedroom furniture suit and they even delivered and set everything up. I will be going back when Im ready to purchase a living room suit.

Ja
Review №32

Friendly and resnably priced.

Ke
Review №33

I walked in just looking and left out with some awesome deals on a dinette and a bedroom suit. I loved them so much that we recently came back for furniture and more beds. Check them out you want be disappointed!

sh
Review №34

I bought an oversized chair & a full mattress. I love them both. Im so glad I got them. Anybody who needs really good furniture at a reasonable price. Go see what they have I recommend them Thank You E-Z Furniture!

Go
Review №35

If you haven’t stopped by , you would be doing your pockets a disservice. I have shopped every store Ashley, furniture fair morris, and no matter what i have found, i got better quality furniture for 30-40% cheaper.Just walk in the door and be amazed.I have bought all my funiture here ,,, im done shopping anywhere else.

Al
Review №36

Great prices and great selection! Best service ive seen so far at a furniture store!

ka
Review №37

These two guys shipped furniture but were frustrated and scratch so many places in my new build house. Not only scratch of wall but sofa as well which I bought from here. I highly recommend go for american shop not this shop where you will have to repent. No more dealing with this shop. My worst experience ever.

No
Review №38

They were ok. Prices were good. I felt like they were pushing for a sale. Kept repeating himself on how we wouldnt find beds for that price anywhere... But e found a better deal the American freight.

sa
Review №39

Wonderful store, and nice people! Theyre very knowledgeable, and ready to help in an instance.

Ms
Review №40

We went here 1st looking for furniture but; then decided to check out some other places. What a waste of time & gas...smh. E-Z furniture has Great Prices, Great Quality, Great Service & its Family Owned. They even have 90 days same as cash. Ive been referring family & friends here since March.

Bo
Review №41

Pleasant service, knowledgeable on the products. I look forward to our new living room suit. Thank you!

ki
Review №42

Went in today and they took real good care of us left out with some great deals thank you E-Z furniture cant wait for delivery day...

De
Review №43

Good service nice selection great prices would absolutely recommend this place

T
Review №44

Great customer service and they are not there to just make a $. They are a family owned company and really care about what the customer wants.

Ju
Review №45

Nice furniture, very nice people. Great prices

Pa
Review №46

The gentleman at this location have great customer service they worked with us to,get what we needed at a great price

An
Review №47

Very nice furniture and nice people to do business with

Gl
Review №48

I went in just to browse as I am planning to buy a new sofa in the future. I found the two men in the store to be very, very pushy. I described what I was looking for and that I wasnt in a hurry to buy, but they just kept pointing to this couch and that sofa. We make a deal today. We make a deal today! When I declined every suggestion, they just started grumbling and I left immediately. I wont go there again.

ca
Review №49

Customers service was terrible and not a great selection

Sc
Review №50

Very friendly atmosphere and great prices!

Pa
Review №51

Wonderful selections great deals

Na
Review №52

Very very bad business they tell you you have a warranty and they don’t actually do the warranty bought 4 sets of couches between my house and parents and my aunt house and all of there sets not even a year now and all of them are down and not comfortable to set on anymore I do have proof and pictures and still no response and the last response I got is that I have to pay 100$ to change one cushion really take my advise and stay away from this location

Li
Review №53

EZ Furniture doesnt want to stand by what they sell!!!!

24
Review №54

Very friendly and helpful every time we come here we have bought from about four times now and have let me down reasonable price

Je
Review №55

Highly Recommend! Great customer service!!!

Do
Review №56

Clean store, no pressure salesman just not much of a selection.

K
Review №57

Love love.love!

Information
6 Photos
57 Comments
4.2 Rating
  • Address:3921 Winston Ave, Covington, KY 41015, United States
  • Site:https://ezfurnitureandsleepcenter.com/
  • Phone:+1 859-360-2751
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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