We had a flat after hours but Lee was still there. He came out and helped us. He changed and repaired the tire…. Again this is after the shop was closed. He was super nice and so helpful. We will definitely be using them for all future service. 5 star people !!!!!

Really nice place. I have been searching for a local mechanic that could really help my car and also not charge an arm and a leg, well i found it! Very reasonable prices, expert mechanics, a nice staff and quick turn arounds really make this a nice experience overall! Thank you!

I absolutely enjoyed my experience here. The Service was quick and a big thank you to Lee very friendly and knowledgeable. I will be coming back again

Always very friendly and professional. They get you in and out as soon as possible and never have any issues afterwards. Ms. Coleman (I believe that’s her name) is the sweetest and actually pointed out an issue on my car that I didn’t even realize. I really appreciate her for that cause I could’ve ended up in a not so desirable situation. 10/10 would recommend.

I really appreciated how Zach and Lee worked with me and helped me to get rolling again.

Excellent service. Entire staff was very knowledgeable about my tires and the oil that was recommended for my car. Also very friendly which is a must. Thanks a lot guys!!

Lee was awesome. He saw that I was in a hurry and was very professional and efficient. He solved my problem quickly and Lee is why I will continue to go to Mavis.

I was very pleased with the service I received yesterday. I had been in on Sunday and had all paperwork done for a full set of tires but I didnt have the key to remove the unlock the lug nuts. I returned close to closing on Monday evening close to closely planning on leaving my car but Lee Searcy told me not to worry to give him a few minutes. He return indicated that they still had the tires and he would put on that evening. I really appreciate the effort and care for the customer I received. So please with the ride of my car with the new tires.

Lee took fantastic care of us!I got a flat tire on the highway while I was driving from GA to MO (for a military move). We had a loaded-to-the brim car and a cat making everything more complicated. Lee pulled us a new tire and got us back on the road in less than 30 mins! He was kind, responsive, and helpful. We highly recommend Mavis Tires & Brakes!!Thanks again Lee!!

I’ve visited this location a few times, and every time I’ve visit your service manager Lee Searcy has always been very professional. And has help me with my needs, and gotten me out in a timely fashion . I would always recommend my friends to visit this store.

Made an appointment, I arrived and my car was promptly pulled in to the bay. The staff was friendly, informative and wearing mask. They also had sanitizer available and the lobby was clean. I got my to four new tires installed and balanced in record time. I will return and would recommend this shop.

The service I received at Mavis was amazing. I was greeted immediately into entering the building with a smile. The manager Lee exceed my expectation with customer service. The bathroom was sanitized and clean. All employees follow guidelines with wearing masks , I felt completely safe and in good hands at this location. The wait time for a battery change was less than 35 minutes and I went on a Saturday. I would recommend this location to anyone.

I always visit Mavis for my tire needs—even if it’s something as simple as tire pressure or needing air, these guys are very helpful and good at what they do!

It started with just a nail and ended up three days later new shocks cooper tires and I couldnt be happier!! Ms Coleman knew exactly what I wanted before I did, and the tech. Zach was dead spot on even washed the blue off the raised white letters and I couldnt be happier.i highly recommend these fine folks

I appreciate all the guys working on my truck and making sure Im up to snuff!

Hello,I have been trying to speak to someone regarding an issue that my company has experienced with your establishment. I have called, left messages, and the phone has rang without an answer and I find this very unprofessional. When faced with a choice I will definitely not use your services again and will let other consumers know as well.My employees visited that location in distress, needing a tire replaced to be able to continue to service our patients. One of the rear tires was replaced which included removing the old tire. The crew returned home to our offices in McDonough GA. The unit was driven again on the 28th. Before the day was over, the crew heard a noise and stopped. All the bolts from the tire that was replaced, fell off and the rim was just seconds away from falling off totally. I cannot begin to tell you what could have happened. I contacted the location and the person who answered (didnt get name) stated that his guys changed the tire and he watched them replace it and they are not at fault. I reached out to a few mechanics and they seem to disagree. Additional monies were spent to fix this unit. I would like a District Manager or higher level personnel to please contact me, thanks.

Lee(store manager) is the only reason for the review, he is the only reason to visit location! Guaranteed to take care of you!

I took my car to inspect the brakes I thought something was wrong. A mechanic informed me that there was nothing wrong with them. I was pleasantly surprised they applied a promotional rate to oil change which I didnt even ask for. Mavis won my trust.

I liked the service for they were very helpful and keep me updated on whats happening with my vehicle. So I will be going back to them next visit.

Went into the shop a few minutes to closing with a missing tire valve. Had no real expectation that we would be helped. The Manage,r Lee, took us right in and fixed the tire on the spot! What a gentleman he was. He was such a lifesaver and will be fetting all our business! Highly recommend this place.

Most awesome service I definitely have a new tire store now please dont hesitate to take your business to this store

Service was great very professional customer service from Ms. Coleman

Ms Colman and Mr Lee Searcy are Superstars !!!Pleasant and Informative ...Thank You.....Acura MDX

I will highly recommend this place to my family and friends pricing was good and they didnt try to tell me there were a bunch of different things wrong with my car.. I have a little knowledge and experience working on cars so I knew exactly what was wrong and they fixed it in great time and didnt try to get more money... the staff was very helpful and very very nice overall it was awesome.. thanks Mavis tire

The past two times I’ve been here it’s been a pleasant experience. Lee is funny and very polite. If I need any other service for my car I’ll be back!

Just please start putting on the tire caps tighter. Two fell off and I had to buy more before I realized yall put them on so loose they vibrated off. But great otherwise

Lee did a great job with our tires. With his keen eye, he alerted us to a protential danger with our tire, preventing us from experiencing trouble on the road. We trust them without the service of all of our vehicles and always leaves happy.

I love this location. If you have any troubles, ask for Ms. Coleman. She is fair!

The absolute best. Great pricing,knowledgeable and friendly staff. GREAT PRICES!!!

These guys are great. Just installed a set of Michelin Defenders on my Buick Enclave and car rides like new again. This store is very efficient and very good customer service. In at 8 am out at 930ish am. They had several cusomer cars ahead of me.. The Manager and his Team works very good together and knows how to take of thier customers. Thanks Mavis Corp as well for shipping my tires . Bishop

Very unprofessional. Scheduled an appointment online for brake replacement. Lady at front desk mentioned that mechanic is not available and she tried calling me to inform about it but was not able to reach to me. She scheduled an appointment for next day. Reached 15 minutes before appointment time next day but no one was available at front desk. One person showed up after waiting for 15-20 minutes and told that mechanic is not available so they cant work on it. Very unprofessional behavior and lot of inconvenience to customer.

I was pleasantly surprised with great service, honest information, and timely service. Lee and Ms. Coleman were very helpful and very easy to work with. Ms. Coleman was very knowledgeable and took time to explain the differences in the tires of interest and need. Thank you for your professional customer service. I will return for future services.

Waited 20 minutes and no acknowledgement...decided not to spend money here...going to goodyear!

The staff is always very helpful and efficient!

The staff was courteous and helpful. The service was prompt and reasonable. My visit was pleasant enough to return for other services.

Outstanding service at the Covington Ga location , well organized, clean, respectful, and does excellent work. The Manager is very knowledgeable and knows how to manage his team. I take all my cars there and always telling others . Keep up the good work.

Great customer service will definitely come back

I’ve been to this location for my tire needs and I can say that Lee Searcy went out of way every visit to make sure I’m taken care of.

Great manager excellent customer service good pricing on tire products

This shop can be hit or miss. Sometimes I can get in and out in less than an hour. Other times I can make an aptmnt and still have to wait hours for my car. But overall I am pleased with the service I recieved and likely to come back.

They are very courteous to the customers and they do very good work

Had a flat tire from a nail about eight miles away. I called ten minutes they were closing (six pm) asking if I could come in and if they could help me. I did not get the name of the man but he helped us out and it was a lifesaver. I truly appreciate it and recommend this place!

The service was quick and thourough. Customer service was the best Ive gotten at an auto place!

Excellent customer service. The staff and manager were very helpful

This place is awesome. Very helpful, informative, and honest. Fair prices as well. 10/10 recommend. We will definitely be back in the future.

BFG Comp A/2 is what Ms. Coleman recommended for my 2019 Dodge Charger srt, they grip great no traction loss now! Slingshot Baby!💯 😎She is very knowledgeable, nice, and a professional service provider at Mavis tires in Covington, Ga.!

Always excellent service and great prices. Management communication is understandable and clear. Greeted every time I come in and good work on my car

I trust these guys w/ my H2! Outstanding, customer service. Quality work, very knowledgeable team.

Very courteous service staff. Had the type and size tires I needed.

Great service from Lee and arnitra will definitely return.

Had to wait 3 Hours. I will not go there again. They let 2 go ahead of me. They do not go in order

What is the point of being open until 8:30 pm on Thursday nights if they cant do work? I walked in at 7:15 pm on a Thursday night and the desk clerk told me the installer was about to go home and they couldnt install my tires and I would have to come back another day. There were no other customers in the store. So, its not like they were too busy to get the work done. He told me that Tirebuyer.com had made an appointment for me for the next day. Tirebuyer.com did not tell me they had made an appointment nor did they confirm that the time was good for me. And, yes, I have filed a complaint with Tirebuyer.com.

Great staff and customer service!! Lee and his team are Awesome. I recommend the Covington Mavis location to all my family and friends.

Mavis Tires is great! Brought my car in for new tires and an alignment and it went smoothly. Ronnie is great and communicated with me the whole time about the status of my car, will definitely be back :)

Thats a thumbs up,great job and service thank you Lee

Excellent service and wonderful staff. They will go out of their way to make sure the job gets done correctly! Thank you for a job well done.

Enjoyed my experience with Mavis Tires in Covington GA. Management was knowledgeable, helpful and the environment was friendly. The prices were great and I will definitely come back.

Excellent service! I really appreciate the professional way that these folks maintain my car. I do have some knowledge about the mechanical aspects of cars; Im impressed that they never BS me to sell something as other outfits do.

They are open later on thursday and had a good deal tires which was awesome for us.

Arnitra was extremely helpful and knowledgeable. She also got me a price match. I will be back.

Very timely and professional.

I always go to the Mavis in covington GA to get my auto needs taken care of. The manager Lee and his team is great and always very respectful

Great experience! Lee is professional and prompt! I have used this location 3 times for my tire needs and I’ve been pleased each time. The prices are just as awesome as the service! Check these guys out if your wheels need some attention.

Came in to get my tires fixed and get my car checked out and everything went smooth and was fast service. Recommended 10/10 place to go for car service and very convenient.

These guys are AMAZING! I called to see if they could change my headlight and they told me to come in in. Only took about 20 minutes and they also offered to change my windshield wipers (I brought all of the parts in). And they did it all for FREE! I couldn’t recommend it more :)

I am very pleased with the services I’ve received at Mavis in Covington Ga. I have been using this location since it opened as Kauffman. Lee Searcy has taken care of me for several years now. He is the perfect professional and as long as he is the manager I will continue to do business with Mavis. He goes above and beyond to satisfy his customers. Thanks Lee for all your help!

I purchased four new tires from Mavis Tires & Breaks in July 2019. Exactly one year later, my back-passenger tire blew out. I drove to a friends house. The tire was in poor condition... My friend suggested that I replaced the two rear tires. I went to Mavis and told them I would like two new back tires. I assumed they inspected all three tires then called to say all tires were showing the inside wires. That sounds like an alignment problem; the guy said yes. I said I brought all four tires last year from this Company; maybe they were not aligned in the first place, and what about the warranty, insurance, etc.? NOTHING.Disappointed, I agreed to get the replacement, warranty, alignment, insurance, etc. 4 hrs and 6 minutes later, they called and said the person who does the alignment left, so I should return the next day. The next day, I returned, waited 2 hours & 13 minutes. They said I was good to go. I was not driving for a few weeks due to COVID. In August 2020, I realized the car was pulling a lot to the right. I called them again, instructed to return. Drove for a week when I realized that the alignment was still not done. Extremely frustrated, I called again. I was soooo over these people. I asked my daughter to take the car to them last Saturday, September 5th, 2020.Long weekend, no driving, drove the car on Tuesday of this week, the car is STILL pulling to the right. REALLY??? Now, I feel that I do not have any warranty and all the services I requested. BTW, the day I purchased the four tires (July 2020), I told them to save me the best of the three as a spare. I went home and tried to open my trunk to remove the tire; the truck could NOT open. I used a piece of wire and open the trunk from the inside and remove the tire they put in the trunk. I called the next day and was told to bring it in. The young lady worked on it, but that was unsuccessful. She said I should take my car to the dealer, then call corporate. She said the number is on the back of the receipt. I AM STILL LOOKING for the number. To this day, I cannot open my trunk the usual way. It is incredibly frustrating and disappointing to know that our local place of business is not trustworthy, unprofessional, including many things. Sorry, I did not mean to write a book. I just wanted to share my unfortunate experience in detail.

Went here yesterday for brakes and oil change staff was great very friendly and informative they also were honest didnt try to sell me parts I didnt need. I ended up also needing rotors so I got all three items serviced brakes,rotors, and oil change for a great price they even gave discount where they could, bottom line they do great work at fair price couldnt ask for more happy to be back riding safely

Very helpful, less expensive than others in the area. Great service thank you!

Mr. Lee the store manger and his team members were very professional and courteous. I will definitely revisit his store again. Good job!

Excellent service! They always take care of me and my cars!

Excellent service! Good prices. Much better than going to the dealership!! Recommended!!

Zack done a great job on my new car. Highly recommended.

We went in to get 4 new tires and have them installed. The tires we wanted for our truck were in stock. The service was great and Lee was very helpful.

Zack helped me out and was a huge help! Great employee with great customer service.

Its a good place to go get tires and get your car worked on no. Thanks a whole lot what you have done for my car.

Good and quick service, ms Coleman and lee very professional and friendly

If youre looking for great service.... look no further. Lee and the crew at Mavis are the best! I cant think of a time that this crew didnt provide top notch service. I will always bring my vehicles here!!!

Great customer service and above and beyond helpful!!!

Arnitra was great will definitely come back

I scheduled an appointment for an oil change and tire rotation the day before. I got there on time for my appointment at 12:00. (My husband brought his truck here a few weeks ago, and it only took 30 minutes until he was out the door) Well, it is now 1:58 pm and my car is still not done. I keep looking in the back, and I have only seen someone working on my car twice. Please keep in mind.. I am the ONLY customer in the building. I asked a worker, if I could go ahead and pay for my service, since I was supposed to be back from my break over 30 minutes ago. So, I paid for my service and told her that I was in a “time crunch” and she told me that they should be almost done. I’m sorry, but when I’m the only customer in the store, it should not take 2 hours for my car to have an oil change and tire rotation. 😡

The man that helps me was very helpful at the end

S we rvice was great ms coleman was awesome

Excellent service this morning. The young lady was very helpful. I forgot her name. Sorry

Good customer service and the waiting area was pleasantly clean.

After reading these reviews I must say the crew at the Covington location Mavis Tire are as consistent and professional as they can be. Sometimes I will go looking for a specific employee but someone else will come up and give the same great service! They take care of business and are aware of how valuable your time is! There aren’t too many people I would trust with my car but at the Covington location Mavis Tire..... I’m covered!

Awesome service!

Arnitra was great

Great servic

Went to go get new tires put on and come home and find my brand new wheels all scuffed up and chipped. Called and complained and all they offered was to repaint them. I could do that myself with touch up paint. Definitely would not recommend this place.

The Service was awesome Ray and Taylor were very helpful and worked great together to get me the best price for service on my truck. Will continue to use them and will recommend them to all my friends.. Keep up the awesome work Taylor, Ray and all the crew.. The only thing is the customer waiting area could use a vending machine (drinks/snacks)

Mavis has a Monday only promotion after Atlanta Falcons games in which they take $25 off for ea. quarter that the Falcons score a touchdown up to $100 on designated tires. Problem is there is only a limited number of tires in ea. tire size and the prices changed from 7am to 10am. This is quite a change from the original deal that Kauffman tire used to offer which was on any tire they sold. I printed the page with the tire size I was looking for at 7am and when I received a call from the store to confirm my appointment I was told that they didnt have the special in stock, which I hadnt ordered but inquired about. The employee even tried to convince me that the tire which I was inquiring of wasnt the one in the offer even after I told him I was looking at the online ad which I had printed. The company also has a notice on one of the pages that 6 mos. financing on purchase of $199 or more on the Mavis Credit Card and right beside the add it adds plus $60 rebate on qualifying purchase. If you click on this supposed offer, it says with a purchase of $599 or more (okay I was under the impression it was $199 or more, glad I read the accompanying print). It seems this company has a lot of smoke and mirrors. Check and double check.UPDATE: I am pleased to report that Mavis looked into my concerns the very next day and rectified my situation. Thank you Mr. Lee Searcy.

Told me one price but didnt tell me the additional fees. I went for tires they were checking for stuff under my hood. Without my knowing until I checked out she said your coolant is low.Thanks for the heads up.

Traveling and needed two front tires immediately. It was a few minutes to closing and the gentlemen took us in and got us taken care of within 25 minutes! We were so grateful for their positive attitude and quick help. Thank you for a great experience.

Got right in for an oil change and tire rotation. My battery died in the parking lot and they took care of it at a great price.

Excellent customer service! Arnitra is a gem. She was informative, friendly and extremely helpful.

Great service and good prices.

The service was great and Arnitra was super in the way she interacts with her customers !

As always the team at Covington is great and Lee is an outstanding manager goes above and beyond to get the job done and makes sure the customers are taken care of

Lee thank you. Great service