Weve had mixed experiences here, but mostly negative. The bad: A salesperson demanded my wife tell him her budget before hed say what the price of the car we wanted was. When she refused (as anyone who knows how to negotiate would) he got mad, pulled down his mask and told her angrily that she was making this difficult. On another occasion a different salesperson said that one of their used cars had to be priced higher because the shop had to make so many repairs - this is not how pricing works and you shouldnt have to pay more because the dealership bought a bad car. The good: there is at least one salesperson who is reasonable, knowledgeable and professional. Also, the manager reached out to see if they could help address any issues.

Buyer beware!We ordered a cargo box for our Volvo, it arrived on time as promised by the parts department. That is the only good thing I can say about our experience.When we arrived to pick up the Cargo Box (in our C30 we were then told by the parts department that “The cargo box was shipped in pieces and we would need to schedule an appointment for them to assemble and install it, this will take about an hour and will cost $160”. We refused and informed them we would come back in a day or two with our truck and pick up the Cargo Box and assemble and install it ourselves.Two days later when we pick it up and get it home we open the box to find a completely assembled Cargo Box ready to be installed. It took us less than 10 minutes to install it on our car.It appears that Volvo Cars of Corvallis was out to make a quick buck hoping we would just let them “assemble and install” the cargo box.This was not the experience I was hoping for being new to Volvo, I will be looking a different service department to complete any ongoing maintenance of my new Volvo

Had to look up the service bulletins for all of my issues to make sure I was covered under warranty and not getting the shaft. They did Fix the Volvo but refused to fix the rat nest it picked up sitting on their lot waiting for service. You cant prove its from here and Thats nature. I even said I would pay for the part the rats destroyed if they would give me a deal on it and install it. I now drive to PDX or just do any service myself.

Have been here 21min before being helped by a salesman. They were busy running around trying to find the keys to their cars. Seemed overwhelmed by the three total customers present. Feels like classic used car dealership with associated stereotypes.

The managers took the time to make things right when communication wasnt clear or any concerns were brought up. Thank you for being vigilant and taking your customers concerns into consideration.

I worked with Josh Jackson to purchase a vehicle yesterday. I wanted to say that it was a phenomenal experience. I explained what I needed to make the deal work, and he made it happen. I was shocked by the fact there was zero pressure to upsell me on other products I didnt want. Great group of people to work with. If you are buying a new or used car ask for Josh and he will take care of you.

Really disappointed in my expereinece with this company. We set up an appointment weeks in advance to see a car that was advertised before it had been shipped in. We requested Costco pricing and they assured us they offered it, but would never send us the cost breakdown even after asking three times. When we came in from out of town, they pulled the car around which was filthy, and still wrapped in plastic, so we could not even see it properly -mind you, they had a week to get it ready.Once we sat down to see the cost breakdown, they still were fumbling through papers and going back and forth on answers to our questions. We never did get a cost, and finally they admitted they had not been honest and do not offer Costco pricing. We walked out. I decided to write my first review, to let others know.This was sincerely an awful experience.

Parts department and service are impeccable....

My experience with them was amazing. This was my second car I bought from them and the service was awesome. Joy Johnson is so friendly, polite, very helpful to be around. She went out of her way to help me get the best deal for my budget. I recommend her and the whole place to anyone who is looking for a car. They all work with you and do their best to make sure you leave happy. I also want to give Kudos to Richard who detailed my car before I left the lot. Thanks Richard! Thanks to Russ, Ken, Joy, Richard and everyone for making my second time around great! :)

Love my Volvo and the buying process great but the service department leaves something to be desired. I was scheduled a week out for a headlight bulb and was told there are no loaner vehicles. I expect more and would love to buy another Volvo but won’t because this is the only local dealer and the service department need to get it together.

I just got my oil changed here for the first time, and it was a great experience! It was affordable, quick, and they did a fantastic job washing my car and vacuuming the interior. They werent pushy and didnt try to hustle me on the 1 or 2 things my car needs fixing. Will be coming back here to service my husbands car and for all subsequent oil changes :)

Andrew and Joy have helped us out so much. They made our experience amazing. Im giving this place 5 stars. Andrew was very informational and made our experience fun. Joy was very nice and helped us understand what we were getting into. this place is amazing with customer service. THANK YOU NISSAN!!!!

Zach and Ken did everything possible to help us with a difficult situation. They gave superior customer service, and they make you feel like family. Thank you both so much, amazing experience.

I had a wonderful experience with Joy and Andrew. She was very helpful and not pushy at all. She listened to accommodated to all of my needs. I was able to talk with her about questions and concerns with comfort.She made my normally anxious and dreaded experience much easier to handle. Very knowledgeable and willing to assist.Thank you.

I Love that they were willing to work with us and were able to get us a car the same day. Zac was excellent and really good at explaining everything that was going on. We recommend it to family and friends

Service twice missed major issues with my car that stranded me and cost me quite a bit to deal with. Some of the mechanics were friendly and helpful but some made a few condescending statements to me when I’ve tried to ask for details about my service. I’ll be finding a Volvo mechanic out of town in the future.

We just bought a car from Keifer of Corvallis. It was a wonderful experience and we will definitely be returning when were ready for another car. David, Josh, and, Ken were all helpful, knowledgeable, and transparent to work with. They worked hard to make sure we were comfortable, educated, and well taken care of. A great place to buy a car, used or new!

Our salesman, Zac, not only searched until he found exactly the car we wanted, but he brought the car and all of the paperwork out to our home to complete the sale. He also purchased an additional car fob and got it programmed for us since our used car only came with one. Great customer service!

I was helped out today by Scott and he did an amazing job! He knew what he was talking about with the questions I presented and he was very polite. I would recommend this place to go if youre interested in purchasing a car and I would definitely recommend asking for Scott to work with!

They were amazing thanks Christa Flores for the best car buying experience in the world and thanks for your G.M. for working with us! I love my 2003 Honda Element

They were great! This was my first time purchasing a vehicle with them. I worked with Shanna who went above and beyond to get me into a vehicle and even followed up to make sure I was happy with my purchase. Really appreciate what they did for me and I hope Im able to work with them again in the future.

Joy Johnson, my sales person was wonderful, very knowledgeable, polite and efficient. In addition her friendly personality made my experience a good one. I would defiantly recommend her to my friends and family.

Updated review, 6/14/2017:This dealership is as sleazy as they come. Id had service done on a vehicle last year and was happy with their service department, but the sales guys lied straight to my face when I went recently to look at a new car!Monte G. Riddle, Google him; hes the sales guy that I spoke with first. Schmoozed the whole time, showed me cars that were the opposite of what I was interested in because they were bad ass or sexy. I go on a test drive with him, and afterward he takes my picture with the car. Cheesy, but whatever. He had been nice so far and I didnt want to be rude.Anyway, we go to a desk inside to talk about the car. I tell him I am *not buying a car today*, but that Id like a printout of information on it. He offers to give me an estimate of how much Id pay per month if I used their financing, says its something everyone does. Im a first-time car buyer, so I didnt know any different. I said sure, but ONLY IF ITS A SOFT INQUIRY ON MY CREDIT. I dont want to buy a car today, this better not hurt my credit! He said it was a soft inquiry, and that it would not show up on my credit report, no problem. Sure enough, the damn credit check showed up on my report as a hard inquiry! Monte Riddle LIED TO MY FACE.I called to speak to the manager once I saw my report, Ken. He said oops, well talk to Monte and try to correct this. He didnt know how Monte didnt know this, since they do it all the time when trying to sell a car. I told him that I wasnt trying to buy a car, and he says they often do it anyway to change peoples minds. Really??A week goes by, and I call again. Ken says hes still working on it, hell give me a call back later that day. Here I am, another week passed, STILL no call from Ken. Another liar!I will NEVER buy a car from Keifer, and I will NEVER get service there again. Do not trust them, especially not Monte G. Riddle or Ken!2016 review for service on Volvo S40:Paid less than quote, and they fixed the problems with my car instead of just replacing parts. Shop time is cheaper here than at Eugene dealership. Workmanship was great. Will be back.

I have purchased several vehicles over the last few years from Keifer Nissan. It is usually painless, but still requires you to sit for hours in a car lot, which I loathe. I must say that our Sales person Joy Johnson was AMAZING. She didnt pressure me in any way and was extremely personable and actually fun to chat with. In fact, the process was so fun me and my wife decided to come in 2 days later and buy another car from her. Again, the second time was super easy and even more fun! She has two customers for life!

Me and my husband each bought a vehicle at Kiefer Nissan in the last 4 days. Our salesperson, Joy Johnson was incredible. No BS, she listened to what we asked, and delivered on every single one of our requests. Plus we were in and out on both cars in less than an hour. We hope she keeps selling cars so that when we trade these in, she can be our sales lady again!!

Scott and Josh were very kind. I came in looking in for a few certain vehicles and they found the one I liked right away!! Very good customer service!

I went to the Kiefer in Corvallis an they are amazing people. They helped me get a car! Which was hard work an they are fun!! I would tell anyone to go there. They went above an beyond to help me with getting everything done! I love my new car!!!

I’ve always had been back and forth on this place. My most recent experience buying a Volvo from Scott Funderburg was awesome. He knows his stuff and helped us get our new XC90 in just a few hours.

My experience in Kiefer Nissan Corvallis is great. Joy was a great person to contact with. She was the one attending to me when I was there. She was friendly, resourceful, and patient. I was asking lots of questions.It was a great experience, for sure.

If I could give 0 stars I would. The service department is complete garbage. We brought in my Volvo because it has been burning oil & was making funny noises, and upon arrival told them that we changed the oil ourselves just 2 weeks ago so it was basically an appointment for a diagnosis. The guy at the desk was very unfriendly right away, and after 2+ hours of waiting, told us we owe $150 for an oil change and diagnosis. We told him that we didn’t ask for an oil change and weren’t going to pay for it, he then refused to give us the keys back and said that this what our appointment was scheduled for so we have to pay. Reluctantly we paid him and as we were walking out the door he muttered “Must be nice to be priveleged.” I looked at my boyfriend shocked and said “Wtf kind of place is this”, after we were out the door. He then proceeded to follow us out and ask me what I said, I told him and he continued to follow me and harass me as I am literally in my car.He was extremely hostile and angry and not someone who should be working in customer service whatsoever. The fact that they would do things to my car without notifying us was unprofessional and I feel absolutely robbed of time and money.If you can go anywhere else, do it. This place is garbage.

I purchased my Volvo (245) there in 1989 and have consistently received great service since then. Nearly 29 years later, like my Volvo, Joe and the rest of the team are still going strong.

Had a great experience with Andrew and Ryan thank you very much. for all of the help. very happy.

Zac, he helped me find a car in my price range. I thought that I was going to walk away without a car with me not getting approved for some of the cars but he kept reassuring me that I would be able to leave with a car. he made sure that I was going to be okay and that made this a very easy and good process. Thank You Kiefer Nissan of Corvallis for hiring a great salesman he really helped me.

Zac was fantastic. I came in with a vision of what I wanted and what I was willing and able to do money wise, and Zac made it happen. Easy, breezy. Buying a car has never been this easy!!

Joy Johnson was exactly that...a joy! I arrived on a rainy Friday night a half hour after closing (long story) and Joy never even led on that she was on her way out the door for the evening. I had been dealing with salesmen and test drives and negotiations for a week and a half.I was determined to get a great deal and a great car. Joy helped my husband and I from the start in a wonderful authentic caring way. She listened well. She was terrific on the test drive.She was informed, humorous and not pushy or overbearing. She simply helped us in OUR process. After making our decision she had our new vehicle waiting in pristine condition,she put gas in the car, new batteries for our remotes,reset the time difference on the clock, programmed our car to our phone and followed up the next following days to make sure all was well. Joy is the type of salasmamm that any dealership should be lucky to have.Additionally the finance dept was easy to work with as well. Now, with that said, I would like to comment that the building/property itself leaves a bit to be desired.Cmon guys, its time to upgrade and lastly...the flat screen TV turned up while the basketball game was on as well as the stereo competing over the ceiling speakers was annoying and difficult to carry on a business conversation that entailed the exchange and conditions of thousands of dollars...whose idea was that? Joy, I would come buy a car from you anytime!

Took two weeks and hundreds of dollars for them to determine I had a heater hose leak which I already knew and told them about going in. After the two weeks and 3 hours of labor at $135 an hour not including parts they determined the head gasket was blown. During the whole process they made me feel like a burden when I had questions, not to mention pretzels and other food crumbs were left in my vehicle after the work had been done. To top it all off, when I told them I didnt want to pay their outrageous quote for the new head gasket they told me I had only a couple days to get my car off the lot.Employees worked with: Bobby and Volvo technician Joe

Zack is a wonderful sales person, he went above and beyond to find what I needed.

Great buying experience. Easily beat pricing from the two Portland area Volvo dealers, and even delivered the car and paperwork to my house. Thanks Steph Q!

For a dealership its OK. Its a bit overpriced and the show room could use a remodel. The salesmen can be...well salesmen. The service department is very friendly and helpful.

We drove all the way down from Olympia, WA on a whim one day to look at a car we saw on the website. The staff was incredibly professional when we called mid-journey just to make sure the car was still available. Once we got there, Joy handed us off to Zac because he happened to know more about the car we were interested in. Zac was SUPER nice and kept us entertained while we waited on the tedious finance paperwork that comes with all new car purchases. This was really a refreshing car buying experience compared to the other ~8 cars I have purchased, and I can definitely say it was worth the 3-hour car trip.

Zac and Sarah were absolutely amazing they most definitely delivered when it came to customer service ! they werent pushing like most salesmen. I will always return business and send all of my friends here! thank you Kiefer Nissan of Corvallis. ken did a great job going over all of the paperwork with me made it very simple!

Was great! Andrew and Sarah were wonderful and made buying a car effortless.

Very helpful service department. Needed help with a tire pressure monitor and they stayed late to help me!

Honest, sincere, knowledgeable, and friendly. These are the words used to describe our car buying experience with Joy Johnson of KNV. The entire process was very stress-free. Thank you Joy and KNV.

I recently bought a 2010 XC-60 from Volvo of Corvallis. All the staff were very professional and curitious. It made buying a new car a pleasure! Top Drawer services and maintenance all the way

Cancelled last minute (called on our way down) on oil change that was booked online two weeks in advance. We had tried calling to make appointment, but could never get through. Very, very unprofessional. Talked to Herzog Volvo in Portland and they will be getting us in on Saturday . Herzog will always have our business. I was just looking at the reviews and the owner is only responding to the positive reviews - perhaps that is part of the problem. The legitimate negative reviews need to be addressed so the issues can be resolved.

Im very happy with this place they worked hard to get me into a better car, thanks guys!!

I loved the Salesman they were very nice and patient with me in my process of finding a Car. Zack Nelson was very helpful and very knowledgeable on knowing what to help me look for!!

The staff make you feel welcomed The maintenance department are patient with my concerns regarding my car. I LOVE my new car !

Just got approved for our new car! Scott was amazing helped us out alot. I definitely recommend kiefer!

Yesterday evening my girlfriend and I had an appt for service at Volvo of Corvallis, we were told that we would have arrangements for transportation upon our arrival. We waited for more than an hour before or salesmen asked to take us to the store, at this point out car was almost done we were charged 100$ for labor while the car was only worked on for maybe 15 min. The “gentlemen” helping became aggressive and visibly upset shaking at points when we told him we didn’t want to pay for unauthorized work in our vehicle. Upon our arrival I told him with his coworker standing very close in proximity that the car had been low on oil two times in since it was last changed here at Volvo of Corvallis, I had put 80$ oil in it right before taking it in and I just needed a new filter. He claimed that the oil was black even though he wasn’t there to observe it. As we reluctantly paid $155 for an “oil change” and “diagnostic” he muttered as we were leaving “it must be nice to be privileged”, as my girlfriend said “wtf” he then proceeded to follow us outside the dealership and began to harass my girlfriend, I didn’t become involved solely because of the level of stress and anger this man had already displayed during a prior conversation, not wanting to press the issue any longer or escalate the situation myself I decided I would not the confront this man who is now outside the dealership and within inches from my girlfriend who is standing in her car door. I hope the owner of the dealership sees this and begins to make things right because I’m sure there is cameras and cameras that got footage of this incredibly unprofessional costumers service we were provided with as well and legal negligence as the employee was seen visibly frustrated and attempting to intimidate my girlfriend.

Zac, josh, and andrew is awesome. He got me the car i wanted for a great price. will be coming back.

Staff were friendly & helpful. Test drive was a blast. Would recommend.

Great service! My car needed a duplicate key and the people helping went out of their way to help me with my situation.

Josh, Andrew and Joy and Zac are Amazing! This is our second car from Kiefer Nissan of Corvallis and we will be back. Thanks for the new Rogue!

My wife and were promply met and introduced to the Kiefer dealership by Shanna Lamere andJoy Johnson on two separate visits. These ladies quickly showed us the car we were interested in and accompanied us on liberal test drives. We were very pleased and and impressed by their pleasant professionalism. We really enjoyed the enjoyed the friendly closing by Shanna and the management.We will definitely recommend these sales ladies and management at this dealership.

Zac and ken was wonderful and very helpful, I love the my new Rogue. Thank you Thank you!!!

Awesome service! Zac was very helpful with my new Volvo! :)

On June 25th, my power windows stopped working. I took the car to my mechanic who correctly diagnosed the problem as a bad door module. He said the dealer needed to program it. I scheduled an appointment with Volvo on June 28th. They cancelled that appointment and rescheduled for July 2nd.Surprise, Surprise its the door module. They didnt have the part. The part arrived on the 5th of July. They said they could not get me in until the 16th. My car is still there. So here I am 3 weeks in and they cant fix my damn car!UPDATE: Car still in shop 7/24UPDATE: Car still in shop 7/31

I dropped my car off to the Kiefer Volvo dealer in Corvallis on Friday, October 6th and the entire staff was in a team meeting. As I sat in the waiting area for the meeting to conclude, the GM (Ken Nelson) got my attention when I heard him inform the team that they could dress up next week for Halloween, but cautioned them not to show up crazy in costumes that would be offensive to other groups. and to be thoughtful and respectful during the celebration. Meaning - dont come in here sideways. I was impressed as about 75% of the staff were male who received that direction with some lightweight banter, but respectfully. I thought - who is that guy, i have a job for him. Hearing the leadership espouse the values of the dealership let me know that many of us are delivering the right message to their teams. In addition, i have to say that the customer service was on-point . Kudos to Kiefer!

Zac did an amazing job getting me into my brand Nissan Versa at only 236 a month for a payment! thanks so much Kiefer Nissan

Scott was very helpful and got me into a car and worked with my poor credit.

So back when they were doing a sale and had they outside people come in i was treated poorly and was pretty upset. Im changing my one star back to a 5 like it originally was. Ken and Scott are pretty much the most amazing people. My family is going through an extremely rough time right now and unfortunately desperate time calls for desperate mesures. So i called Ken up yesterday explaned my situation and him and Scott where on it. They fought for me and got me into the best deal they chould with lower payments. Im so thankful for them. I needed someone to help fight my battles with me and thats what they did. Ken is like family member lol this is my third car ive brought from them ill never go to anyone else ever. Even if i move out of the area i will ALWAYS come back. Thank you Ken and Scott for everything you two are truly a blessing.

Josh and Andrew treated me with respect and worked with me to get what I wanted for a low price. I did not have my hopes up when I walked in but I left with a brand new Rogue!

Scott and Stephanie were amazing in helping me find the perfect vehicle !!!!!! I love my new Nissan Versa !!!!!

Volvo of corvallis is absolutely incredible

Zack josh and andrew was great to work with

Steve was our guardian angel, getting us taken care of and on our RV trip to the redwoods. Thank you

We bought a car from a small lot had problems took it to a few places and Volvo of Corvallis got the car in shape and we are now in orlando Fla and carry still runs great after driving across country thanks guys

Josh, Ken and David are the BOMB! They can do things no one else can.

Cant even reach a service advisor on the phone. Been 3 hours and no call back.Oh, and when we were looking for a new car, they ran our credit after explicitly saying they would not.Also, our Volvo is the most unreliable car weve owned.

I dont even own a Volvo but if I did this would be the worst place to take it to

Was Very friendly, no high pressure. a pleasure to work with..

Ive spent hundreds trying to get my car fixed and they finally found the problem.