Great service, great work, and fast work. My vehicle (a brand new F250 which I only made 3 payments on) was hit by another driver and I had to take it in to get repaired. I called AutoNation Collision Center and talked with Jordan Garcia. He was very helpful and professional and helped me set up an appointment to take my vehicle in to get repaired. The other driver hit all the way from my front bumper to the rear wheel well on my passenger side. He even ripped off my side step on the truck. I was worried that the vehicle would not be 100% when I got it back. Jordan assured me that he would be able to make it look brand new. He quoted me 14 working days for the repairs and had called me regularly with updates which I liked. He ended up getting the vehicle repaired in 9 working days and I was very happy with the work. The vehicle was waxed and detailed and looked better than when I drove it off the lot. The total amount for damages was $6,800 which I thought was reasonable because they had to replace the front quarter panel, passenger door, sidestep, tire, locking 4 wheel drive hub, and rim as well as some other stuff. They also needed to paint it and pop out several dents. Overall I would highly recommend this place to anyone needing repairs on their vehicle.

Collision Estimator, Kevin, was very professional and routinely kept me informed with repair updates. They did a very good job and strongly recommend their services.

Thank you for your professionalism and hard work!! After a teenager side swiped my vehicle, their insurance recommended this place. It took about 5 days for them to work on my car and repaint it. I picked up my car and it has been cleaned and detailed inside and out, no signs of any dings or scratches. It looks brand new! Only thing is the paint they painted on is a slightly different shade of white than the original, but it’s not too noticeable at all. Seriously, the detailing makes me think I’m picking up a brand new car from the dealership. Thank you! I’ve posted before and after pictures as well.

Great experience very friendly and helpful staff. Car was taken in due to an accident and i received it back not very long after looking brand new. Amazing job, was worried sincr it was my first accident but they even helped me out with who to call and what info id need for my insurance. Car is on lease with autonation. My estimater was Nick, very nice and kept me updated with progress

Jordan Garcia was the best damn Service Rep a person can ask for. His service and communication skills were incredible. His overall knowledge of the entire process was magnificent. Will definitely be using again,

Did an AMAZING job fixing a couple of panels on my husbands truck! The color matched and everything and it looked brand new once again. Would highly recommend this place for repairs even if the cost is higher than others.

They quoted me 5,125$ to fix my car, all I needed was new fender & light , and 1 hubcap for a cheap mitsubishiMind you, another place quoted me 2 thousand in total including paint in which auto nations paint not included.im appalled at the upcharge. For 1 hub cap was quoted 150$ and for a pack of 4 on Amazon, is 35$?Eye gouging is never okay, especially because Im a young female who was alone, of course they upcharged me and try to take advantage, it was so wrong and I will never ever let them have my business for the pure morality of being an honest company.I just got a quote but buyer beware its good to get quotes and shop around

Customer waiting area is clean and bright. Employees are very professional and helpful. Manager Jerry Labrador is a pleasure to deal with.

Need better customer service from front desk ,

Did good and fast work, but yo fast, my truck started with key fob when dropped off but does not now. Blames sensors... cant get fixed properly....

My wife had her car worked on here! Let me start by saying they took 4 months to fix it! Front end damage on front right side.They called and said it was ready to be picked up! When we got to the shop , we discovered that they had missed a spot under the door. Not only that the windshield was broken.when we spoke to the guy in charge he said that it could have come in that way! Luckily we took pictures before and after the accident. Needless to say they took another week to complete the job! The Toyota dealership is 100% opposite from the collision center. There attitude made us feel like we were lying about the windshield. I would not recommend this place to my worst enemy.

It’s never easy to take your vehicle in for repairs at a collision center but as soon as I walked in the doors, Jordan and his staff were very professional. The updates were thorough, the repairs exceeded expectations and couldn’t thank Jordan for being very professional for his services. I highly recommend to take your vehicle here to have it worked on.

I was involved in a motor vehicle accident in which my airbag deployed and all of the sensors in the front end were destroyed. Autonation took care of me and repaired everything. It took a little longer than I had hoped, but Jerry, the manager, gave me $100.00 off my deductible due to the lengthy process. Jordan kept me informed with regular calls updating me on the progress.

Polite and quick service and a job well done. would certainly recommend and would use again. Quite reasonable also. About $350 less than another quote.

Excellent customer service as I was extremely pleased with communicating from representative named Nick

Did a great job and were with every step of the way!

He did an AMAZING job! super fast,and very professional.thank you soo much!!!

Jordan was awesome and kept me appraised of the situation at every step. And sometimes just to check in.

This is my 3rd time to use auto nation collision Toyota. Their manager Megan Chapa kept informing me about what is going on and what they are going to perform on my car. She is reliable of promising about when the car is finish from start to finish. They repair my car quick that got into an accident. They also work with your rental car. This place provide a great quality of service. I would not mind to bring my car here again in the future.

Outstanding work and service! Very professional and I highly recommend. Thank you Megan😎

Pretty sad serviceHad to talk to several people during the ordeal. None of them communicated with each other. Everything i was told that was incorrect was blamed on the other guy. Supposed to be a professional body shop but ordered wrong parts on their own product. Was misled on times to be ready several times. Final job was just okClean up was poor also

Megan chapa took care of me. Stay in contact with me while my car was being repaired. Megan chapa everyone. Shes the best.

Completely impressed with the work performed and customer service provided. Definitely recommend.

Truck was repaired quickly and properly. They even took extra care to put my truck(and all the other vehicles in their possession) inside their building for protection from the storm. Good communication throughout the process. An excellent experience overall.

Absolutely no complaints. Quality work, excellent communications. Will do business with them again, if necessary.

Fast and professional great job to all involved

Took my 2019 Civic for a dent repair and they did an OUTSTANDING JOB! Car was throughly clean both interior and exterior. The damage cost me $929 and was totally worth it. Would definitely recommend this place to anybody. Great service and friendly staffs. Thank you!

I took my GMC to Autonation Collision Center for repairs due to a accident. I had my frame, towing package and rear bumper replaced. Jordan Garcia and his staff did an excellent job. Jordan always made sure I was up to date on any delays or issues regarding my truck. I highly recommend AutoNation Collision Center.

Service was very good. They performed well in spite of the virus and record cold weather.

AutoNation Collision Center was easy to work with. Brandy was prompt to reply to emails and calls. My only negative feedback is my car was untouched for 7 days. That was between GEICO and them but I was disappointed it wasn’t resolved sooner. The end result looked nice. Paint job and repairs were great.

AutoNation was awesome and a 5 star place to have your vehicle repaired. Danny Solis is great, efficient and treats all his customers with respect and courtesy. I wouldnt take my vehicle anywhere else for repairs. All staff I encountered were kind and courteous. Great place!!!!!

I was told my vehicle was going to be ready on a Monday, but instead it wasnt ready until Tuesday. No big deal there. It happens, but when I called on Monday to find out about it, I was left on hold for over 15 mins before I finally hung up. Once I did receive my vehicle back, the job wasnt even completed! An entire section of underlining that was paid for was not even replaced as agreed on. They replaced a wheel but never returned the wheel I had paid for and a week later Im still waiting to hear back from them for updates. Horrible service and even worse work. The only advantage of this place as far as my insurance went, was that my adjuster, enterprise, and the shop was in one location. But believe me. This one advantage doesnt make up for the headache dealing with this shop.

Nice Customers did treat you right I love this place They do a great job helping you So a give them a 5 star

We got off to a rocky start. I wanted to drop my vehicle off during my lunch. I was able to flex it between 1100 and 100, but was told no time within that time frame would be acceptable. So I had to take a half day off from work just for a 10 min drop off. I can be the first person this happen to!The quality of the work seems ok. I have to ask though did you pull the driver side door panel off and then not put it back together correctly, or did it just happen to break while you were using it. The handle you pull to shut door is loose now. I am going to need to figure out how to pull it apart so I can find out what is going on.

Van went in on the 3rd and today is the 29th. Almost a WHOLE MONTH LATER. Van shouldve been DONE days ago!Now Im stuck out of state with our newborn baby (long story) because my husband cant come get me - because we need our VAN. Which ISNT DONE. 🤦

Really enjoyed our experience.We took our van in; they did an appraisal of the damage; they said they would call us when to take it in after parts arrived. When they called us we had to ask for a different day because we were going out of town. They were very kind about it. We took it in at 9:00 in the morning and they called us about 4:30 that it would be ready by 5:30. They again called close to 5:30 that it was ready. We went and picked it up. Great experience.

The gentleman assisting me was very professional and would keep me up to date on the status of the vehicle in the shop for repair. The quality of the repair was very good with no issues or re-dos at the time of pick up.

They did a really good job on my vehicle

Megan Chapa was our Collision Estimator and did an OUTSTANDING JOB calling us at each milestone to keep us up-to-date on the status of our repairs! If we have a need in the future for collision services, I hope she is our Estimator!👍🏾👍🏾

AutoNation Collision team is so friendly and professional. They helped me out so much during a very stressful time. I truly appreciate them.

Heather was fantastic. Super professional and helpful. She deserves a raise.

JP was the Best!!!He always updated us every step of the process... He was honest and Kind......God forbid... but if I ever.... I’ll take it back to YALL!!!!Thanks JP and the Gang’

My truck had to have body repaired, after My mother was crashed into. The other person insurance forced us to go to this Autonation Collison Center to get it fixed. They fixed the body but the electrical was malfunctioning after they claimed to have fixed. It. They claim to have Lifetime Warranty after they did the repair but are only giving me the run around. Also my tire got flatten by them because I have never taken it to get fix and they patched it.

Seamless services received from everyone at this location. Jordan and Chris went above and beyond to help us out, especially Jordan! He deserves recognition!

Great, honest, friendly customer service

Had a great experience with AutoNation Collision Center. The rep that handled my case, Megan Chapa, was amazing! She was quick about everything and kept me updated through the whole process. I literally did nothing, she took care of everything! To make things all the more better, there’s an Enterprise located on site and they were great to work with too! Got my car back quick and the body work is perfect. Overall, this place and the workers deserve a million high fives :). Get your car fixed here!!!

Upon pick up of my vehicle on 12/18/19 I was owed a refund of $ 1218.04. Your facility was unable to source a few parts for my vehicle and were already compensated for them from Geico. As the repair order shows, Auto Nation received $4270.00 from Geico. Auto Nation was only able to perform a total of $3051.96. Leaving a balance owed of $ 1218.04. I have waited since December for a refund check as Jerry informed me it had to “go through the finance department” and once they saw the discrepancy a check would be made out and sent to me. It is now pushing MAY and no correspondence has been made. The employees at time of pick up were Jerry the manager, Heather Cashier and Roland Tapia my adjuster. No one will call me back to discuss this, No one is taking me serious. Until this is remedied I am going to let everyone know how dishonest this company is. Please know this before giving them any of your hard earned money. Ill be waiting on an email response back at (cctihdw @ gmail.com)

Poor customer service

Danny was very professional. He got our truck in quickly and got it back to us early. It looks great. couldnt be happier.

I recommend Autonation Collision Center located in Corpus Christi Texas at 1310 Daly.I experienced the best Customer Service ever!Everyone is friendly, and very knowledgeable in their field of work. In particular I have to acknowledge Mr. Jordan Garcia and his assistant Ashley they are super attentive to the Customers needs and keep the customer informed at all times. I didnt even have to call the center, Jordan called me and kept me abreast of my vehicles work progress. He really goes far and beyond the call of duty and will get you taken care of so you can be assured youre getting the best quality care your vehicle deserves. I took very good care of my Ford Truck, but Jordan and all the technicians who worked on my Truck made it look like it came from a brand new car lot, Im such a happy customer!! Youll dont look anywhere else, go to Autonation Collision Center at 1310 Daly Corpus Christi Texas, I guarantee you will be amazed at the wonderful work they do!---Ruth U.

Brandy was very helpful and kept me informed.

Car looks good and jp was always available to keep me update.

These group of people did a great job of keeping us informed about our vehicle. Thank You!👍

Total Professionals at this body shop, best customer service of any body shop ive ever had work on a vehicle since ive been driving.(28 years driving)

Repairs were made to my vehicle but the headlamp replaced has faulty blinker. Hood to my car is raised up from original place it is when it is closed. Called to see if they could fix the issue and still have had no returned phone call. Ive called three times since last Friday.

I just got my car back this week following an accident.I must admit that I was a bit nervous after reading the reviews to leave my car, butthey did a fantastic job. Roland communicated with me constantly as to the progress on my car, had the car returned to me exactly when it was promised and it looked FANTASTIC!Happy I went with my gut and left the car. I would recommend to anyone.

I had quite a bit of hurricane damage done. They had the car for nearly a month, I got only one update about two weeks in which said it would be a few days, and two weeks later I go to pick up the car. They completely missed one of the dings in the estimate. He will call you. Never did. I went back, opened the rear door, and the liner fell out. They never pulled the painters tape from inside the door, nor fully attached the liner. They fixed that fairly quickly on the spot, but with pieces left over. As for the missed dent, again, He will call you. Never did. It is over 100 miles round trip for me, and not worth wasting any more time. I dont advise using these people.

A good and professional place 2 take ur automobile 4 service and repair.

I had them fix hail damage on my car and they did a great job. my car looks like new . It took them almost two months to fix but it was worth the wait.

Great customer service. Kept me up to date with all the repairs. My rental car pickup was at the airport and my representative got me switched over to the enterprise they had in the facility. Car repair looked great and was done in a good time frame.

Autonation Collision did a awesome job on my Camry.The work they did was beyond excellent! Jordan was very helpful and helped the process of my situation run smoothly! Very good customer service! Highly recommend Autonation Collison Center Corpus Christi for your vehicle needs!

All the staff were extremely friendly and patient when explaining what work needed to be done on my vehicle. The damage was fixed in a timely manner and they did a great job on the work. If needed I would be happy to take my vehicle back there.

AutoNation Collision Center definitely provided me with excellent service for the damage on my vehicle. The minute I walked in the door, they welcomed me and made my car estimates that same day for them do do repairs asap. My estimator was Megan Chapa, she has great customer service quality. Megan Chapa informed me of the process of my vehicle throughout the procedure . Thanks, to AutoNation Collusion Center for their GREAT SERVICE.

The staff said we will fix your car like new - after several delayed date and promise I got mine with the same scratch on passenger door and they forgot to put some screws on the bumper correctly.I just wonder where is the guy who is responsible to double check before handle back to customer, or they just dont care because I am a foreigner. BE CAREFUL - THEY ARE GOOD TALKER THAN WORKING. The owner could be angry but I just tell the truth and I hope that will improve your business better in the future.

Megan we very helpful and informative!! She did an awesome job keeping me updated . She made my nightmare ( without a car) into a positive experience.. I am 100% satisfied with Auto nation Collision.

Excellent body work

Highly recommend them for auto body work! They took great care of my car. I had an issue from another Autonation location in another city. They corrected work that wasnt their fault or responsibility, then repaired another issue that came up in the meantime. They are helpful, explained everything thoroughly, and went above and beyond to help me collect on the damages. Thanks again, especially Danny Solis and Jerry Labrador!!

I was in a terrible accident the first week of January in which the other driver was at fault and my car vehicle sustained major damage. The kind and professional staff at AutoNation were very helpful. My car was painted and now is restored to its original beauty. Thank you for wonderful customer service.

I am a State Farm customer and this was the center that recommended for collision repairs. This is the 2nd time weve been serviced by AutoNation and I can truly say that I a very please with the overall handling of both my insurance claims. I get real time updates about the status of my vehicle by both text message and email. Tim Flores is awesome and keeps an open line of communication with me and family. Ive read and heard a lot of negative comments about the service from AutoNation Collision and my experience was nothing of the sort. They definitely treated me and my family with the utmost respect and provided excellent service. I would definitely continue doing business with them.

These folks know what theyre doing. Denise handled my repairs like a pro! Plus, having an Enterprise satellite office on site made it very convenient.

Odd phone conversation, I just called to get the price of a grill for the front of my truck and she told me they don’t give estimates over the phone because they’d actually have to see what’s wrong with it. I don’t want a work estimate, I just wanted the price of the specific item.

These folks do exactly what they say! Very impressed with their level of service!

Very good service and excellent results. Megan Chapa was my adjuster and she did an outstanding job. She kept me informed the whole time.

Excellent service

Excellent customer service and communication. State of the art equipment so you know things are absolute. JP. Is awesome and honest

Excellent work Mr Solis n his crew r professional workers. Would highly recommend him. Job well done.

Staff was nice but I had a lot difficulty getting a hold of my representative and didnt receive any updates unless I called multiple times a day to talk to the rep once. The timeline slid for defective parts, not at the fault of the shop. The representative luckily payed for the rental car for the extended timeline Will have to back in for some issues that were not addressed properly. Overall not a bad experience.

A good place to get your repairs done.

Everyone has been really nice. That being said, my car has to go back due to one piece of molding they repaired not being attached properly to the vehicle. And all of the molding they repaired has to be repainted, it doesnt match the rest of the vehicle at all. Im trusting that they will make this right.

Autonation did their best to put me back into my truck but the frame was badly damaged that it was rendered unsafe. Had to buy another truck. Overall, I was very satisfied with their expertise.

I made an appt for whatever oclock showed on time but then waited about 45 minutes to be taken care of. Last time I was there was a breeze.

Very angry with the desk staff! today 1/12/2019 at 11am. we ask her for fix car, she didnt look at us and said monday you come back. no said hello or anything else!! when we said thank you she didnt say anything too!! Oh my God!! this is the first time we meet a bad person like her

Their receptionist, Michelle was not only very kind, but she made sure that we were treated very well. Randy was exceptional and took care of us, even though Liberty Mutual was horrible. If you Harv Liberty Mutual, I highly suggest you drop them and chose another insurance provider. Again, thank you Randy, Michelle and Enterprise for showing us what great customer care really is.

This is the most unprofessional place I have ever had to deal with, and given how much money they were being paid to repair my vehicle, youd think they would try harder. From the estimator, Roland, to the manager, Jerry, dont expect a phone call back at any time during your repairs. If you dont mind parts missing from your vehicle, junk workmanship, or taking your car back multiple times, then this is the place for you. If you want your car done RIGHT, take it elsewhere. I wouldnt recommend this joke of a body shop to anyone!

This place only cares about the money! They care only about quantity of cars they have over quality of work done! I got my camaro fixed here and it looks like a real CRAPPY job! I took it back again and they wanted to charge my insurance AGAIN for the mistakes they made! They broke some parts on my front bumper and thought TAPE would make it not come off! Well I didn’t know until I seen the part missing and looked at the other one and they put tape to fix it as well! GO SOMEWHERE ELSE FOR A BETTER QUALITY JOB

These guys put a new bumper on my 2015 mustang in 3 days, could not have been easier. It was a claim from State Farm. James was very friendly and courteous. Highly recommend this location.

Please, Please, Please DO NOT USE THIS PLACE!! My daughters car has been there since April 1st. I wish I would have read the reviews before we used this awful excuse of a collision center. HORRIBLE customer service! HORRIBLE! Do not expect any one to return your call. Rude employees overall. They have been promising the car would be ready for 3 weeks. Its still not ready!! Again, PLEASE GO ELSEWHERE.

Very happy with service. If needed this is the to go. Car was ready one day early from promised date. Friendly and knowledgeable staff. Car looks great.

Took a little longer than I wouldve liked, but my vehicle parts take a long time to order. This is the second time Ive taken my car there, and the quality odnthr service is great

They did an amazing job. They went above and beyond for my repair

Jordan Garcia and all other staff here treated my car and i with with care and did a wonderful job highly recommended

This place was awful! I chose them because they were on the State Farm approved list but even our claims agent is trying to get them removed. The repair took 3 times as long as they quoted and was done poorly. Noticed some problems and had them fixed before we left, but discovered others since.The few communications we had were complete lies. They never once returned a phone call to us or our State Farm Claims agent. When my car was finally ready for pick-up, their credit card machine wasnt working right, and they said if I didnt have another form of payment for the deductible I would have to leave my car there and come back the next day. Finally, they sent me over to the Autonation Chevy Service center to run my card there. The people there were very nice and told me that happens a lot and I wasn’t alone in my horrendous experience with the collision center. A week later I found that my credit card had been charged the $500 deductible multiple times. I am still trying to get the extra charges reversed.

Drop off car (may 2018)with warrant a.c. issues explained the problem from when it was repaired in San Marcos (Nov 2017),3 weeks later they could not find the problem. Had me take it to thr Buick dealer next door 2 weeks later they could not find the problem they explained to me to to operate my ac, No a.c. for over 2 months today I replaced the fan ($160.00 which i told them was the proplem )works like new a.c.

The folks at Autonation Collision are extremely dedicated and professional. My truck repairs were completed very quickly and I was 100% satisfied with the job.

I was really worries about picking autonation collision due to its negative review. However much to my suprise they did awesome. They kept me updated every step of the way AND it only took one day longer than expected. I would recommend autonation collision to anyone .

Very professional, prompt, and convenient. Danny Solis was the gentleman that helped me throughout the entire process. When I got there, i was having some issues getting in to a rental vehicle. He picked up the phone and took care of it right away. Hopefully I never have to use the collision center again...lol. But, they will be my first choice if I ever need any work done on my vehicle. Already rendered a couple of people to them. 👍👍

Dropped my car off in November and just picked it up the other day, terrible work, poor craftsmanship I would NOT recommend to anyone. Paint overspray all over the side of my car, parts not installed properly, the inside was infested with ants, there is a rip on the inside of my door and scratches around the area that was being worked on, the rear windshield wiper was installed upside down. Missing several clips for the new parts installed. I can hear loose items when I open up my back door that got replaced. Was also missing personal items from my vehicle.

Great ppl to work with.

Recently my car was hit at the university and unfortunately the person who hit my car while I was working did not leave a note. No name no insurance info. I have GEICO so called as soon as I saw that my car was damaged. They scheduled me a quick appointment with Autonatuon Collision. GEICO took care of my rental and Autonation Collision took care of the repairs. Repairs were done ahead of schedule and very happy with the results. Wish the person who hit me took ownership of what they did but a big thank you to Autonation Collision for getting my car to the way it used to look.

I am surprised to see that others have given this facility more than a 1 star review. I am disappointed that I cannot give them a negative 10 star!We were involved in an accident in October, and it is now January. Autonation returned our vehicle twice now, saying it was fixed, which was far from true. They wanted me to Drive it a few days and make a list of complaints the 2nd time, but when I called 20 minutes after getting the vehicle back wanting to return it, they refused to take it back. I brought it back in, but they said I had to go back through my insurance, because everything they had done was Fixed.I was hit in the passengers side rear quarter panel, wheel well and door. The door is not on straight, the shock is visibly leaking, and the rotor is warped on that side. Also, the alignment is way off! This was all verified by Brake Check. Since they made me keep the vehicle, this damage has ensured uneven wear on my other rotor and my brake pads in the rear...but of course, they will not do anything to fix that!I am now having to take the car to Brake Check tomorrow to fix the damage I just mentioned, if the insurance company approves of it all...but they will not pay for the damage to the other side caused by Autonations Negligence!I should mention, this is January 7th, so, this has been going on for well over 60 days and is still not finished. They only gave me the car back two weeks ago.Please, even when your insurance tells you they are a preferred Shop, dont put yourself in this position, that is how they got me. Preferred shop obviously means nothing! Save yourself some trouble and headaches, go somewhere recommended by a friend or family member!