user
Extra Space Storage
220 101st Ave NW, Coon Rapids, MN 55448, United States
Appearance
Extra Space Storage

Comments
Sh
Review №1

Staff is professional and the facility is modern clean and well designed. I am confident i made the rite decision on leaving the storage i kept for a ys. I also feel that my treasures ive spent a lifetime collecting are safe. Thank you.

Ki
Review №2

The staff was very helpful on getting my storage unit and helping me out .It was very easy to rent a unit online and I like that there is a lobby area to pull in my car and unload my stuff . Also , they have carts to help bring my stuff up to my storage unit .It is very nice the storage units are inside out of the cold .Very nice place to store your belongings . Very safe .

Ma
Review №3

I thought that the person in charge was very complete and his information and very polite and pleasant to work with.I have lots of things to store!

RA
Review №4

Easy to setup account, great 1st month discount. Typical storage unit. Wish they had 24 hour access. Or you could sign up to access your storage unit after hours. Plenty of carts to move your stuff to your unit. Elevators are large & quick moving between floors.

Ja
Review №5

Best customer service Ive ever seen. Ive never actively left a review without being asked, but I will here. I needed something stored at a moments notice. I called them about 15 minutes before they closed, they were very understanding and helpful, and in 15 minutes they got me squared away with a space, code to get in, and contracts all signed. Super easy and quick, not something I expected from a storage unit. Absolutely amazing company that I would recommend to Absolutely anyone.

As
Review №6

Justin was amazing during the entire process. He showed us any size units we wanted to see, made sure we got exactly what we were looking for and was very helpful and personable. Building is new, so obviously really clean and secure. Super easy to get signed up!

Br
Review №7

Justin R was incredibly helpful and answered all my questions. Got me set up in the perfect unit. Will be recommending this location to anyone who needs storage space

Na
Review №8

Great Place Staff is great to work with, vary vary clean place.!!!!

J
Review №9

Justin was very friendly and helpful. Couldnt have asked for a better experience getting set up and moved in... however the rest of the extra space storage company and people are rude and greedy. I was told that as the occupancy of the building went up so would the rent, but not for 6 to 12 months and no more than 10 dollars. Well after the building manager and builder decided to crank the ac to full because of the heat on level four causing rust on the new structure, it caused a ton of condensation on the ducts running through my unit which in turn got some of my things wet and left a puddle of water on the floor. Justin was great again and moved me to a bigger unit for the same price. Two months later he said the new district manager wouldnt let him discount the price anymore, so the payment went up from 80 to 100. One month later it went up 40 dollars because of their occupancy rule. So a 60 dollar raise after being told it wouldnt be anymore than 10 dollars in 6 months to a year. I was only there for 3 MONTHS!!! The place is a scam and after moving to another place with the same size unit, I found out that there version of 10x10 isnt really true. Save your money and go some place else.

Al
Review №10

We had a great experience renting a storage unit from Justin last evening. He answered all our questions and took the time to show us multiple units so we were able pick the perfect size for our storage needs. Its nice to have climate controlled storage for a reasonable price.

Jo
Review №11

Beautiful building and everyone Ive talked to and worked with have been awesome!

Mo
Review №12

Nice and very clean storage areas climate controlled. Highly recommended.

An
Review №13

Easy to rent online. Unit was clean and the staff are friendly and helpful.

We
Review №14

Fast and friendly. Transparent with every step in the leasing process. Unit was clean and ready to use.

Ke
Review №15

James was extremely nice and knowledgeable. He took the time to walk me through everything since this was my first ever storage unit. Showed my a few units and took the time to understand what Ill be storing and recommended the perfect unit. High recommend working with James if you get the chance.

Me
Review №16

Justin is the representative that helped me and he was beyond amazing! He walked me through every step of the lease and was super nice and stayed on the phone to help when I had experienced technical problems. He went above and beyond for the company. The prices are the best around town, and they are the cleanest storage units Ive ever seen. I will definitely recommend to others!!

Jo
Review №17

This place is impressive. Newer built facility. Very clean. The manager James was super helpful getting my lease set up and answering any questions as well as calming my nerves about my property being stored there as the site is under 24 hr camera surveillance with pin code required access. I would definitely recommend this place to others.

Je
Review №18

Very helpful everything explained clearly and very professional the unit is very clean Im glad that they have cameras in the buildingJustin was very good in explaining the policy

De
Review №19

Justin was amazing representative. He was patient and answered all questions and queries. Super friendly and helpful.

Ka
Review №20

⭐️First Class Service ⭐️The Local Representative is better than Amazing! I look forward to meeting him. I will sleep peaceful knowing my household goods will be stored with this company.The 800 Representative was Awesome!THANK YOU!!

Sa
Review №21

Super nice facility and James was incredibly friendly and helpful. Showed me the whole building, explained how everything worked, and even was able to give me web pricing plus over a month free. Highly recommended!

Sa
Review №22

Justin was great to work with and provided all the information we needed. He made the whole experience of renting a storage space great!

Br
Review №23

Justin was great! Quick easy and simple! Was in and out and ready to move my stuff in!

Ka
Review №24

Great experience! Was really easy to book online. They have it set up so you can get moved into your unit without being in contact with people which is great during Covid. Unit was as expected, price was great, staff was incredibly helpful and friendly! Will definitely use again next time I need storage!

Li
Review №25

Great customer service! Justin was very helpful, unit is clean.

Qu
Review №26

Very professional and reasonable prices . Also the first month is free.

Fa
Review №27

Justin was very informative and helpful as well with the whole process of finding the right size of storage units we needed and was able to provide excellent customer services

Al
Review №28

Just purchased a unit. The space was clean and easy to access. Prices were cheaper than surrounding area for the specific unit we got. James helped us and was awesome. Get place to check out

Ka
Review №29

Very good experience all together, James was so helpful! He made sure to explain in detail and that I understand everything, went above to answer a question for me, which I appreciate so much in a company. The building is very clean, very nice set up and easy to use. Thank you so much for all your help

Ts
Review №30

Justin was very helpful with getting everything set up. Made everything really easy.

Br
Review №31

Very frienly kind and helpful!

Mi
Review №32

Amazing service, great location. Employee was very helpful and the unit is nice, clean and they want to make sure your stuff is safe with the security they have in place.

Au
Review №33

My mom passed away on 11-6 & my siblings & I wanted a safe, clean & reliable place to store her belongings. Danielle (online) & James the on-site manager were amazing. James promptly called me when Danielle set my reservation. We finished my reservation over the phone. I signed the contract while James walked me through it. Thank you James for making this simple for me w/all that Im going through at this time.

Om
Review №34

Want to honor James Bowen for have the right personality to make you feel at home and a trust worthy place. Great experience and great atmosphere from the minute you walk in in the building. I would definitely recommend this storage place.

As
Review №35

Great location with lots of different unit sizes for every need. Great space for unpack all our stuff!

Th
Review №36

Its so comfortable location and storage is outstanding. Very neat and clean. Well maintained setup. I will recommend too

Ro
Review №37

James was so helpful and very nice. Cleanest facility around and GREAT customer service! Prices really reasonable for such a great quality storage. Most places are out dated or way to expensive. 10/10 experience. Recommend 100%

Ma
Review №38

Great experience with Justin...clean place, good service, would recommend highly!

To
Review №39

Kristy was welcoming and great at getting me sorted and set up

ke
Review №40

The facility is very clean. There’s an indoor loading dock, which is extremely convenient during the winter season. The customer service is great!

La
Review №41

James was fantastic to work with over the phone and made the sign up process super simple. Love the fact that my unit is ready for me when I arrive and I wont have to wait in line to get all paperwork signed! Would definitely work with this company again!

Ja
Review №42

OUTSTANDING new facility, clean, workers are always helpful and friendly and reasonably priced. I would highly recommend.

Mi
Review №43

Justin was very easy to work with. Units are very clean and well lit

mi
Review №44

I loved my interaction with extra space storage so far. Was able to secure the unit online and get the gate code without ever stepping foot in the place. its clean and everythings brand new this location is awesome. The staff was great!

Ke
Review №45

James the store manager was extremely helpful and very friendly. This is extremely good for new customers and the people who want to use the storage facility. Besides, it is a new facility and very clean and is in a very good location.

Ry
Review №46

Place is very clean and manageable. The manager on duty,, Kristy, was a delight and made the whole process easier

Mi
Review №47

Very nice place. Very friendly owner and provides warm and convenient storage. Worth it.

An
Review №48

Was helped by Justin. Very helpful would recommend this store.

Da
Review №49

James was great. Quick & efficient during the set up process . Would highly recommend.

Da
Review №50

Great experience at extra space. Thanks Kristy

Ja
Review №51

James was very helpful and was quick! Got me a deal that worked for me, great customer service.

Te
Review №52

Customer service is amazing from the first day it opened the manager there is very helpful knows his job well gets you the best deal he can available and in general best customer service

Ka
Review №53

Kristi was great in showing me my options and helping me find the unit that was right for me.

Jo
Review №54

So far so good. Will update in a few months.

Ca
Review №55

James is very helpful with our group! He always makes sure we have what we need!

Sh
Review №56

Getting my storage space set up over the phone was fast and easy. James answered all my questions and was a big help.

T
Review №57

You want to rent a spot for your stuff this is the place to go to the guy that helped me today he was the best guy I ever met in my life he was helpful friendly kind cuz I was disabled he watched out for me to make sure I was okay I tell you its a good place to rent the storage I had a question about my storage unit the person I called and talked to was very very helpful I definitely would recommend if you need a storage unit this is definitely the place to go to Ive never had any issues its the best storage unit Ive ever rented check it out its great

Ma
Review №58

I really like this place. there is nice people and really clean stores, i recomend this place soo much for sure!!!

Tr
Review №59

I have yet to see my unit ,but the customer service was TOP NOTCH thanks again james! The no contact agreements are pretty handy !

Gr
Review №60

Very informative good price.I would recommend it to anybody.

JL
Review №61

Easy, Fast, Affordable... Management was very helpful!

Br
Review №62

New. Clean. Convenient location to where I live!

lo
Review №63

Kristy was supper. Thank you.

Ro
Review №64

The guy at the front helped me he was great cool guy

Ch
Review №65

Great prices, secure place

Br
Review №66

Amazing service from their staff!

Jo
Review №67

Price increase is ridiculous! Started out at $70 and now I’m paying $119.00 a month for a 5x5. This will be my last month!

Ch
Review №68

If there was a 6th star option it would be for this guy

Je
Review №69

Great Service - Great guy

Ca
Review №70

Cool.

T
Review №71

Christy was amazing!!!!!!!

Mi
Review №72

Great place clean place!! staff is great to work with.

Information
22 Photos
72 Comments
4.7 Rating
  • Address:220 101st Ave NW, Coon Rapids, MN 55448, United States
  • Site:https://www.extraspace.com/storage/facilities/us/minnesota/coon_rapids/1000001627/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTc4OTI0MzgtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 763-496-5132
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
Similar organizations