Leah was extremely helpful and personable from the start! Not pushy at all! I jokingly told my husband before we walked in, “talk to no one” 😆 I don’t like going into these places because the people stay right on you. But we were pleasantly surprised! Leah was knowledgeable, very patient with our kids and us! She got us a much better deal on the same mattress that Mattress Firm wouldn’t budge on! We will definitely come back and work with Leah when it’s time to replace our kid’s beds! Thank you!!

We were acknowledged as soon as we got into the store. Vern was very knowledgeable and courteous, honest and even made our experience fun. She was a breath of fresh air! And we didn’t leave without buying a mattress 🤩🤩

We just purchased two mattresses here in Concord and the customer service by Bonita was phenomenal. She was patient and knowledgeable about assisting us with the right mattress. Their “Bedmatch” technology is one of a kind and helped to make our experience quick and easy.

Bonita gave my wife and I a wonderful experience. We both got tested for the mattress that would best fit our bodies and sleeping styles and needless to say we found the perfect mattress for us. I remember the first time making a major mattress purchase and the experience was nothing like this we would wake up sore with body aches because the mattress we pick wasn’t the best fit for us. My wife and I would like to personally thank Bonita our sales rep for properly educating us on what mattress we needed to purchase. If I could give more than five stars I would!

Terica was easy to work with and very helpful. And we previously enjoyed working with Bonita as well. We cant wait to get our new mattress!

Shane and myself really was impressed with Bonita at the Concord NC store. She asked the right questions and led us to the right types of mattresses. It’s been a few weeks now, and we are extremely happy with the mattress and the service.

BONITA WAS EXCELLENT! SHE REVIEWED THE VARIOUS MATTRESSES AND HELPED US SELECT THE PERFECT ONE FOR US. SHE WAS VERY KNOWLEDGEABLE AND HELPFUL! WE CERTAINLY APPRECIATE HER HELP AND EXPERTISE.

I loved my experience here at Mattress Warehouse! I learned a lot about mattresses, never knew that picking the right mattress was so important. Would absolutely recommend this store to friends and family!

Bonita was great! She explained the whole bed match technology and which mattresses worked best for us. She was very patient while we kept trying out the two we liked the most.

Steve was great and very helpful. Not pushy or overselling anything. He took his time, made sure we were comfortable and explained every aspect of each mattress we tried out. The store is clean and they are very conscientious about keeping things disinfected and safe for all. Great customer service.

We received great service and delivery. They were easy to work with. I would buy from them again.

Great experience! Bonita was great as well as the young lady she was training, Mille I believe. Respected our price range & listened to our needs.

Bonita helped us on a recommendation from family and are happy we listened. She was friendly, knowledgeable, and made the process a breeze (Tempurpedic Breeze to be exact). Honestly, it put our minds at ease. She was NOT pushy and didn’t try to steer us towards a specific mattress. We currently have a tempurpedic (happy with it) but we’re open to any/all brands. She gave us options and helped explain the differences.She worked with us on getting the best deal once we picked our mattress and we couldn’t be happier. Would highly recommended going to see her if in the market for a mattress! ThanksKevin

My husband (Darryl Elliott) and I met with Steve at the store on Kannapolis Parkway yesterday (4•2•21) . He was absolutely a blessing to us. We had no idea where to start looking. They have a test area which told him what kind of mattress would best work for us. Steve was so knowledgeable. He really knew what he was talking about. We never felt any pressure from him, and he wasnt pointing us to the most expensive mattresses. This store has gained a new customer for life. Thank you Steve.

She was very helpful and stayed within our budget. She even through in some nice pillows!

Miss. Bonita was wonderful at getting us setup with a new mattress. Cant say enough about a great experiance shopping for a new mattress. Something I thought I would never share.

I was referred to Mattress Warehouse of Concord by a friend. Walked in and met with Steve who was able to assist me with a substitute for a box spring for my sons bed. Affordable, quick and very helpful! Whatever Steve can do to help you he will. Thanks Steve!!!

Steve was by far one of the best salesmen Ive worked with. he was patient in showing me every bed that may have been in my interest. he also wants trying to push anything extra onto the sale. I highly recommend going to see Steve for your bed needs.

Terica was very helpful and pleasant to work with for my mattress needs.

*Emailed the owner twice, no response or follow up*No face masks yet they have a sign on the door requiring it! The privilege... customers didnt havr one on either. Wouldnt trust anything from them whatsoever.

Both Terica and Steve were great ! I spoke with Steve on Tuesday and found him very knowledgeable.I brought my wife with me on Wednesday and Terica helped us make our decision . We then made our purchases based on price , availability & delvery . So far we feel we were treated well , now we wate to see if everything goes as well as in store! Thanks Terica !

We went in just to look around a little and was immediately greeted by Steve. I was very impressed that the 1st step he took us through was safety, by us grabbing coverings before we tried any beds. We tried several, all while Steve explained all kinds of details about each bed to us. We, initially, were going to shop around before making a decision, but were so impressed with Steve, we made a purchase. Cant wait to get our new bed!! Thanks Steve!

Bonita was very helpful, answering all questions. She was very professional and a pleasure to deal with.

We bought a tempur pedic adapt medium hybrid today and sales person Jacob was excellent. He gave us all our options and took his time with me and my husband. Customer service is excellent there with Jacob. Ask for him when you go!

Steve was awesome! He was very knowledgeable and patient in helping me find the perfect mattress and stayed within my budget. I recommend going to see Steve for your next mattress.

Came in on today to take advantage of this amazing Presidents Day sale, and I’m so glad that I did! Had the opportunity to work with Jacob on. My selections for my mattress replacements and he took great care in ensuring that I got exactly what I needed. The detail of the various products and the comparison of what each manufacturer had to offer on point and greatly appreciated.. if your looking to purchase bed, don’t hesitate to check out this location and ask for Jacob!

I had a wonderful experience buying my perfect mattress here at mattress warehouse, Bonita was an amazing person she explained my concerns and helped me find my perfect mattress.

Bonita is so helpful and knowledgeable! I had a great experience here.

Please go see Steve! Customer service was top notch! Thank you Steve for your great service. Would definitely recommend!

Steve is AMAZING!!! He’s very knowledgeable of EVERY mattress in the store, he’s honest, professional, extremely patient and he makes sure you have a great experience while you’re in the store! I was very indecisive and did not know how to choose a mattress but I left confident knowing I had chosen what was right for me! If you need a mattress and need good information to help you make the right choice...go see STEVE!! I absolutely love him🤗❤️

Steve helped us today for over two hours. We explained our current situation with our bed and he shared a vast amount of knowledge about mattresses. We were treated as valued customer and provided exemplar treatment!! A big thank you to STEVE for representing Mattress Warehouse in such a professional manner. We appreciate your time and your wealth of knowledge.

This was a very nice store! Jacob helped me picked out a mattress set and pillow in my price range. He was super helpful and nice. 10/10 would recommend.

Id like to thank bonita kersey for the sale she just made to me. very personable, friendly, knowledgable and got the job done. thanks, bill

Just bought a king size from Steve he gives great information and excellent service 💯% satisfied 😁😁😁

Terica was very nice, and very good help.

Steve was awesome.. no pressure just good old fashion customer service. The selection was incredible. I will definitely shop here again.

Bonita was very helpful and gave us a great deal on our mattresses

Jacob was very knowledgeable and took time helping us pick the perfect mattress to meet our needs. Excellent experience. Highly recommend.

Steve was absolutely amazing. He worked with me to find the best solution for my needs. He was knowledgeable, professional and did everything in his power to ensure my satisfaction . I am a repeat customer and will gladly give them my business again and again. Thanks so much Steve!

Steve was extremely knowledgeable and helpful in my mattress purchase. I got there 30 minutes before closing and he took his time showing me different models without rushing me on my purchase. Great customer service and overall experience.

Jacob was really nice and helpful. He took his time and pretty much let us try out half of the mattresses in the store until we found the one that worked for us.

Steve was excellent in helping us find what we needed. My fiance and I have very different sleep styles and we were able to find a bed that worked for both of us!

Bonita was super with helping us get a new mattress

Jacob was so knowledgeable! I appreciated all of his time and effort. I had a great experience shopping at this location.

Bonita was fabulous. Very informed!!!

Steve, in Concord location was absolutely phenomenal, giving us the best service during the difficult Covid time. Their products are of the highest quality, and honesty and hard-working were the qualities he exemplifies at his job. I would recommend mattress warehouse of Concord for anyone looking for a mattressAnd possibly even a bed. They are terrific.Tricia

Steve was awesome! I called pretty much knowing what I wanted, he told me what he had inventory wise that matched my needs. I went to the store to purchase my item and was in and out in 10-15 mins. Accurate, knowledgeable and POLITE!! Thanks Steve!

Steve did an excellent job of keeping us informed. He made our shopping experience enjoyable. And he is located at the Mattress Warehouse in Concord. We were so thankful for his professionalism an expertise concerning shopping for mattresses. Great job Steve

Steve was a very friendly and great respectful worker, my experience was great! We were able to get a great mattress in our price range. He was very Honest and patient worker would 100% recommend!

I had a wonderful experience working with Randy at the Mattress Warehouse. He spent a considerable amount of time helping me select the mattress that was just right for me. I went in not knowing anything about what I needed and he really took the time to find the right mattress for me. I didnt feel any pressure and left the store extremely happy and relieved! Thank you!!!!!

Steve was awesome and great help. He had me in the right bed in know time. Thank you for all the help

My husband and I had a wonderful experience working with Steve at Mattress Warehouse. He spent a considerable amount of time helping us to select the mattress that would give us the most comfort for our body types, within our price range. No pressure, and he was very pleasant answering our many questions. We would recommend Steve to any of our family or friends looking to purchase a mattress.

Steve was vary informative, wasn’t trying to shove a sale down my throat and was very honest in my opinion!

Yadira was a great. The bed match was a great system - made finding the perfect mattress easy and quick. Will definitely come back and will recommend to others

Steve was excellent he has great customer service!I will definitely be back!

Jacob at the Concord location was awesome!!!! Great customer service and fast! Educated mr on my bed! Great job!

This team was great and knowledgeable. We worked Jacob and would recommend this place to anyone.

Wanted to say to anyone looking to buy a bed that Steve at this store was exceptional. He patiently answered all of our questions. He did it quickly and was extremely knowledgeable on all the products in the store. We were buying a new bed for our guest bedroom and we decided on the Balboa Island Plush-A-Mattress because it was on sale. It was just delivered and we are very happy with it.

Bonita was very knowledgeable and helpful with my purchase. Thanks

Steven, Is a outstanding sale person, If you ever in need of a new mattress or box spring. Go talk to Steven, He will not let you down.

Mattress Warehouse is the only mattress store that helped me know what type of mattress is best for my body type. Bed Match locates all your pressure points and recommends the type mattress best suited to you. Steve was extremely patient and helpful. I have bought and returned so many mattresses it’s ridiculous. I was so afraid to buy another one! But Steve helped me so much. Thank you for all your patience kindness and help. I will recommend Mattress Warehouse to my friends.

Associate Mr. Steve was great in helping me find the bed that was right for me. Very professional and very nice.

Steve was fabulous from the second we walked in. I never felt obligated to purchase and I was given all the best options that would suit my needs. We were not bombarded with overwhelming choices. This is because there is an astounding diagnostic machine that narrows down what will suit your essential needs for a good night’s rest. We got straight to the options, and every option was very much on target. I’m utterly blown away! My nervousness was cured within the first minute of our encounter. Glen, the Regional Manager, assisted us as well and is such a friendly associate. He was so humble! We had not the slightest clue that the BIG boss was taking care of us as well! Both guys were so knowledgeable and fun to do business with! Thank you Mattress Warehouse!

Brian did a great job helping us find a mattress as well as one for our daughter. He was so patient & we never felt rushed or pressured. Excited to get our new mattresses next week.

Show out to Steve! Great customer service and really good prices.

My wife and I purchased a mattress from here they have the best prices on the top quality mattresses. Steve the sales associate who helped was very knowledgeable and helpful. He was sure to explain the differences between the products we were interested in.

My sales representative, Stephen was outstanding. I had shopped at other mattress stores and when he put the protective cover on the mattress to protect me in this pandemic, he had my sale. Thank you.

Stopped in a couple times while shopping for a new mattress for my son. Kiara and Steve were extremely helpful in helping us find the best mattress to fit our budget and our sons size/preferred sleeping position. Would highly recommend stopping in the next time youre in the market for a new mattress.

Thank you Steve for making my buying experience a pleasurable one. Have a wonderful day.

I just wanted to share my experience while shopping for a set of box springs for my sons bed. I walked into the Concord store and was greeted with a warm smile by Glenn. He greeted my son and I and was also very pleasant asking how can he help us. He did everything he could to help with our purchase. I would definitely shop there again for any of my mattress needs and refer any of my friends or family looking to purchase a mattress. Glenn thanks for a great experience.

Steve helped me the moment I walked in the store. I tried a lot of different mattresses and he definitely made me feel confident in my choice. Thank you so much Steve for the professionalism and the great purchase experience.

Had a real great experience. Our salesman was Steve who showed us several beds that met our sleep profile and was very helpful and knowledgeable.

Very nice and professional

Steve was very helpful and informativeHighly recommend!

Got a great deal. Steve was great & helped me get a great mattress for my daughter.

Me and my fiancé came in not knowing what kind of mattress we wanted/needs. Immediately the sales rep, Steve, welcomes us very kindly and started asking us questions. He was very professional and very informational. He let us take a mattress test to see what would best match us to a mattress. He was very patient and let us try our multiple mattress’s not just the most expensive one. He really cared what we thought and how we felt! Very great store with even greater sale reps! Very impressed! Can’t wait to try out our new mattress soon!!!

Steve was very helpful and quick he have some of the best deals on excellent quality mattresses very professional

Steve was awesome!!! Very informative, helped my husband and I make a perfect decision.

We will like thank Randy and Brian for exceptional customer service! They were so informative and understanding to our needs. Kudos to the delivery men, reliable, on time and very professional. We are extremely happy with our new Serta Hybrid mattress and pillows. We highly recommend them!!P.S. Btw...They have the best prices is town!

Yes steve was really a nice...really helpful we need more people like that in the world...

Zach was very helpful in helping me find a bed set for my room! Great prices! I was in and out with zero issues! I highly recommend coming to shop here!

Steve was very helpful selecting the right mattress. Customer service was excellent.

Steve was awesome and gave me a super great job. You go steve.

Steve was great show me just what i need this bed is gonna be great

Excellent experience. Steve was extremely informative and friendly!

We came in on a busy Saturday afternoon. Yadira assisted us. She was very thorough, friendly and knows her stuff. She was not pushy either. We left and went back to purchase a good mattress at a super price.

Best experience! Steve was honest, helpful and by far the best sales person I have ever had the pleasure to work with. We will be back for any future mattress purchases!

Stephen did an amazing job! He was extremely helpful, thorough, and a straight shooter. He made buying a mattress a very pleasant experience. Great service, great product, at a great price!

Steve is awesome! I was so captured by his knowledge and his rugged good looks. I would definitely buy from here. If not to buy then to at least to take a good look at their sales men ( like handsome rugged Steve).

Steve was an awesome person. Very helpful, honest and upfront about anything. He had us use their bedmatch device to give us a list of mattresses that would fit our sleep profile and we tried out many until we found our fit. Great purchase experience. If you want to know what you are purchasing, he is the man to see.

Great customer service. Associate Steve was very friendly and great to work with.

Stephen Beckers was the most helpful to my wife and I. We were offered an experience we wouldnt have gotten anywhere else. We are completely different sleepers and he was able to match us to our dream bed at a reasonable price. We did purchase today as well.

We had a wonderful experience here! The staff was very respectful of our budget and what we wanted. We never felt pressure to buy here, even left to shop around, and still ended up back here to purchase. Highly recommended!!!

After coming into the Mattress Warehouse and seeing Steve I knew I was picking the right bed for me. Not only did I buy a bed but also the cooling mattress cover. It is nice to see stores open again and I will always refer Steve at Mattress Warehouse. Thank you again.

This location was AMAZING especially with Zachs assistance. He didnt waste any of my time. He showed me exactly what was best for me with so much care and concern for my health.

Found this place on a Google search and shopped after visiting 3 other mattress stores. Good selection of products but not overwhelming. Name brands and some more generic. Prices here better than the 3 other stores we shopped at. The gentleman who helped us, Glen, was the store manager. He was very nice and knowledgeable. He took his time and answered all of our questions. There was no pressure to buy up and he offered good prices on all products. He asked our budget and respected that and stayed within our price range. We would definitely recommend him and Mattress Warehouse to friends and family

I have bought a few different things from this location and I must say glen is one of the most knowledgeable and hospitable salesmen I’ve encountered. He answered my questions and concerns thoroughly and guided me to what I needed. I bought two mattress protectors during my first visit for my guest room and I bought an adjustable base during my second visit, which is life changing by the way! Each visit, glen informed me meticulously of what I was purchasing and how it would solve my needs. I definitely will be coming back to him and I recommend anyone who is looking for a bed to stop here first, it’s worth it!

Randy was very knowledgeable and helped educate me on the importance of good quality sleep and what mattress would work best for my needs. I definitely recommend him and mattress warehouse in Concord.

Very good experience. They have bedMatch, which is a system that lets you know what mattresses are a fit for your body type. The salesman was very thorough and patient as we tried out different mattresses. They will definitely try to get you the best price. My wife and are very pleases with our purchase from Mattress Warehouse!!!

Great place to shop for a mattress. No high pressure sales. Very knowledgeable salesman. Glen was awesome. Great delivery system too. Email lets you know within 30 mins of arrival time so no sitting at home all day. Very happy with new mattresses.