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Dennis Automotive
Columbus, OH 43231, United States
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Dennis Automotive
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Br
Review №1

Overall good experience, salesman wasnt pushy, they honored the internet price we discussed over the phone, my only complaint was they didnt disclose the body damage over the phone after asking if there was anything wrong with it, then drove 2.5 hours to see this. We ended up well, they negotiated the price to compensate without too much hassle, but they shouldve disclosed this. Overall Im satisfied with the experience.

D.
Review №2

Expensive unless you have a warranty. Chandler in the service department was awesome. He is professional & well educated 👍🏾

Sc
Review №3

Great service department. Was in and out quicker than the time they estimated.

Br
Review №4

Im sure youve seen many reviews about this place by me, and always favorable. I am not a paid advertiser. i simply believe in businesses who actually care about their customers. i always get great service, genuine wonderful caring and courteous people. because of this they will ALWAYS get my business. Loyalty to customers is what begets customer loyalty. Choose for yourself what motivates you to be a repeat customer (to any establishment). for me its good consistent and genuine service and caring.

Ja
Review №5

I bought my Tucson there two years ago and it was a great car buying experience. They provide excellent customer service and communications. They make bringing my vehicle in for service as easy as possible.

Gl
Review №6

Very busy had to wait for about 10 minutes my oil change service was fast. Very professional.

Al
Review №7

Great car buying experience. Everyone was nice & very helpful. Smooth buying experience.

Ca
Review №8

Nice dealership! Great sales Force! Finance guy is cool too!

Ja
Review №9

Dennis Hyundais service staff are very friendly, helpful, and informative people. They were great for my recall repairs and oil change, and their free inspection was greatly appreciated. Ill definitely be coming back.

Iy
Review №10

Great place to work

Et
Review №11

Hermon was good at helping ne with ny needs

pa
Review №12

Good prices

Da
Review №13

It was a pleasure working with Adam Bryant the General Sales Manager. His team was professional and made the car buying process pleasurable. Followed through with a minor issue after we purchased the car, and couldnt be happier.

It
Review №14

People here were very pleasant I love the way they didnt rush you into things and took their time explaining everything thats going on I

Al
Review №15

The staff here are very helpful

Ma
Review №16

They would not accept our pre-approval letter from our credit union but waited 3 hours to tell us (after our credit union closed) and then attempted to get us to obtain their financing as a back up. I had emailed them the day before, with the financing info, because we were driving 2.5 hours to get a car they had we were interested in. They also indicated they couldnt budge on price because they werent getting kickbacks since we werent financing thru them. Very shady operation. We went to another dealer and drove away with a new car 1.5 hours after arriving.

An
Review №17

Absolutely amazing experience! Best people and friendly as can be. See Terry! He is great!!

da
Review №18

They seem like very friendly and honest people. Brittany my sales lady whats professional and very easy to talk to. And Brittany if you see this review. Sorry I didnt make it out to look at cars yesterday. My daughter called and told me her water heater didnt work and I had to replace it.

Ka
Review №19

I cant say enough about this dealership. I bought a car here yesterday because my salesperson Justin Meyer listened and understood what I wanted and hit the nail on the head! Honestly the best car buying experience Ive ever had from the time I walked in the door to the time I left! Thank you!

Ho
Review №20

Quick service in the Service Department and Body Shop. Pleasant staff and comfortable waiting area. Loaner cars available during servicing and repairs. Conveniently located for Columbus area residents. Good variety in inventory.

Je
Review №21

Omg, the recall department was amazing. They really went out of thier way to make sure I got my rental. If I choose to buy a new car I am definitely going here.

Ra
Review №22

I was treated great, it didnt matter that me & my bought a used car but we are customers that mattered to Dennis Hyundai.

Am
Review №23

Very nice service department, I feel comfortable talking to the service techs there, they dont try to upsell women. They gave me an extra discount on my service because I waited longer than usual.

Ca
Review №24

My sisters car was totaled and she was in desperate need of a replacement. But you know how car shopping can be for women. And I am a no nonsense kind of gal when it comes to car shopping.So I went with her. We had been to a couple of places and she was starting to get disappointed.We found Dennis Automotive. She really liked the Honda Civic and they had a 2017.We called ahead to make sure it wasnt sold.When we arrived the car was right out front for us waiting for us to test drive. We had ? About the Carfax accident and our salesperson, Mr. Mike Long was awesome!Needless to say, I know where I will be going to buy my next vehicle.

Tr
Review №25

Best painter in the city works there. Ask for him when you need your car done. G.Bozman

Ni
Review №26

Very unhappy. I will never get a car here. The treatment my husband got was the most unperpheshnel. Steveo was pushing him.. need to have better staff and sell staff

Da
Review №27

Dennis is and ALWAYS has been amazing when it comes to my car. They have been on top of getting my car up to date on warranties and making sure I get my oil changed when it is due. I will ALWAYS go to them....

An
Review №28

Costumer service people are very polite and understanding

An
Review №29

The salesman was great but his manager was incredibly rude. I almost bought a car from them but the manager definitely changed my mind.

Ti
Review №30

Unfortunately, their good/qualified work on cars has gone downhill. Inspection sucked (even after pointing out flaws.) Linda wasnt there, had The day off, how convenient. No returned calls to follow up with us. Liars. I will change this post when/if they decide to do the job right. By the way, they didnt cover for deductibles, claiming to be better than other collision repair centers.

Sa
Review №31

Great friendly service. First time coming here for my Genesis coupe oil change and no complaints. I am not always in the area but using the my Hyundai app I was able to get in the same day at Dennis. My usual dealership in another area of town has a much less user friendly scheduling service that has been showing that they have zero appointments available until 3mo from now and I think it is in error. The Dennis scheduling was much more streamlined and they charge 10.00 LESS than the other dealer. If I am in the area when I need my next service I would definately return to Dennis. They even washed my car and had it ready while I relaxed in the waiting area. Thank you for a great job Dennis service department.

An
Review №32

Dennis Automotive Body Shop as well as their Service Department are wonderful and have amazing customer service.

Je
Review №33

Great service, very painless experience

Er
Review №34

I got my car there...

Mu
Review №35

I know they are a car dealership but so far already starting out better then it expected after my review they were nice enough to contact me to correct the small issues I was having I cant quite give the full 5 stars yet because I have yet to complete my experience with them but do far so good I would so far recommend this place

Ja
Review №36

Great people cheap cars.. I was driving home and the transmission went out.

to
Review №37

Very friendly great experience. Took care of me while I wanted for other customers. Thanks for getting me in a new ride.

Am
Review №38

I had a great experience purchasing my car here. Justin Niedenthal was great - very helpful and patient throughout the whole process. I would highly recommend Justin to anyone looking to buy a vehicle.

Ca
Review №39

They took great care of my car...did just what they said they were going to do without a hidden agenda. Awesome thanks 👍!!!!!!

Ma
Review №40

Ive bought my last 6 cars here and will continue to do so because of the excellent service and great prices. Thank you so much Dennis Hyundai!!

Je
Review №41

Delightful experience, Meghan is a wealth of knowledge.

Da
Review №42

They couldnt get me into another car but thats ok we cant always win.....

Ch
Review №43

Logan was a 100% top notch professional!

W
Review №44

I knew I wanted a Genesis Coupe 3.8 with low miles. Dennis Automotive came through for me. The Sales Team of Corey and Malek was top notch. Buying a used car online from several states away can be scary. Malek answered all of my questions, provided pics, responded quickly and honestly. His customer service skills were excellent. He could write a book on how to treat a customer. Hats of to Dennis Automotive who met my expectations as a reputable dealer.

De
Review №45

Brent Johnson was an amazing salesmen very patient explained everything thoroughly kudos

Li
Review №46

I had a car accident, my less than a year owned Soul was unfixable. 3rd time going to this location for a new Kia. New ownership! Awesome sales team. Recommend highly!

Yo
Review №47

Great service , service department check my tire and I was on my way in no time.

Al
Review №48

My first Experian purchase with Hyundai was good. Im

fa
Review №49

Excellent service, very friendly and helpful .

Hy
Review №50

Nice Customer services.

St
Review №51

Completely different look. They moved the sales associates to the repair building.. threw me off when I first walked in to get my SUV inspected.

Lo
Review №52

Its good has nice stuff

Ad
Review №53

I had to get a quote for a rear end collision that happened on Christmas day. They were fast, fair and had a good sitting area. Very profressional.

Cl
Review №54

One star is too good for this place.Lets start with their used car department loves it when a 21 year old, African American female, with no car buying experience comes in to purchase a vehicle. My daughter brought a 2012 Nissan Juke from them but had starting problems a week after she signed the paperwork. After taking the car back, twice, and being told she wasnt starting it correctly the car wouldnt start at all 4 months later. She had it towed to their shop and they threw parts at it but it still wouldnt start. They towed it to a Nissan dealership and they started replacing parts to no avail. Now, almost a month later, we try to speak with the used car manager about the car and he avoids us by sending out a condescending sales lady who kept interrupting me while I was trying to explain the situation. Suffice to say we left because they were unwilling to talk about trading her out of the car nor did they know when the car would be repaired. And to top things off the general manager, Aaron Casto, keeps avoiding my calls and putting off my daughter. If this is the treatment you receive when you spend 10k with this organization, I would suggest going elsewhere. One star is far too good for them.

Ba
Review №55

Friendly service and great selection of vehicles to choose from and fit your budget.

Ja
Review №56

Great service and honest recommendations for my particular vehicle and situation.

Na
Review №57

Nice staff. Nice lobby.

Ch
Review №58

**Capital Kia** (under new ownership) Great service provided by Zach and Paul. Easily accessible. Friendly and professional service. We have purchased several cars from these guys and will continue to give them our business. I recommend this location to anyone and look forward to these guys expanding over the next couple of years. Currently the parking lot is a little crowded and old so watch out for pot holes. Service is also crowded and small but very friendly and professional. The buildings are dated and need reconditioning and might appear to be subpar but dont let this fool you. They just bought this place and these things fall on the previous owners. They are making tons of changes so things are better for the customer here and it very much shows. I believe they also have plans of building a new dealership closer to Easton. This place deserves it!

Ra
Review №59

Made my day they help you get a car you love

Sc
Review №60

Nice folks and a good deal!

Ni
Review №61

Love the service and employees here

Je
Review №62

The person who started helping me was not the best. She was very new. I would revisit though

Om
Review №63

They are great people

FR
Review №64

The customer service is great.

ma
Review №65

I did receive a preowned Honda CRV 2008 worth $12000 two months before, And Few days back I came to know that both front lower control arm, Both Front Brake Calipers and all four Tires are in very very very bad condition. My mistake was I trust them and took the vehicle as is. if you are planning to purchase a pre owned vehicle then first go to authorize mechanic and get a complete inspection and then ask them to rectify the vehicle as per the report of Mechanic. Otherwise you will hit your budget like me that after spending $12000 two months back, I have still need to spend $1800. And they will not going to help you with a single penny in that.

Ja
Review №66

Best place ever love my new car

Th
Review №67

My experience with getting my car fixed here after an accident was absolutely miserable for every aspect during the whole process.

Co
Review №68

Satisfied with the service there. Will return soon.

An
Review №69

Called to schedule an appointment with Kia. Was told that they are closed, and would have to go to a different Kia dealership. Only I found out that they are not closed, and Dennis sold the Kia part only. Dennis always says they are the dealer you can trust. Must just be a saying!!! Feel free to go there if you would like to be lied to. Two thumbs down!!

Ia
Review №70

Great deals and great service.

TD
Review №71

Nick was great to work with

Ro
Review №72

Very professional group. Was able to schedule an appointment the same day, and was super helpful.

wo
Review №73

Free Wi-Fi the employees ( car salesman ) are pushy and the Service area is friendly expensive parts department is convenient and prices are on the typical dealer pricing definitely not AutoZone but it is what it is

De
Review №74

Very friendly and helpful .

Ke
Review №75

They dont allow a test drive without insurance. How can I have insurance without owning a car.

Su
Review №76

Good work in a timely manner

Ja
Review №77

Grwat and fast service!

Te
Review №78

Very nice and knowledgeable staff

La
Review №79

Great service and price

wi
Review №80

Pricy but friendly

Gr
Review №81

Very good manager

Lo
Review №82

Kia of Easton rocks

Je
Review №83

Really not the place to go buy a car. You are paying more for no apparent reason.

Ro
Review №84

Friendly staff. Really interested in putting you in the car you want.

Ma
Review №85

Very professional they always have time to answer any questions I might have

Au
Review №86

Was there with a friend asking about car parts.

da
Review №87

Nice staff

Du
Review №88

Was just browsing

Me
Review №89

There great

Du
Review №90

Nice staff

La
Review №91

Running a sales promotion.

De
Review №92

Punctured my tire

Vi
Review №93

Corny as hell

Bo
Review №94

Bought from Hatfield

Ri
Review №95

👍👍👍👍

De
Review №96

Friendly easy to work with

Information
15 Photos
96 Comments
3.9 Rating
  • Address:Columbus, OH 43231, United States
  • Site:https://www.dennisautomotive.com/
  • Phone:+1 614-471-2900
Categories
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:12–4PM
  • Wednesday:10AM–4PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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