So let me start off by saying this place really is nice and great.I was really worried and concerned about coming to East Broad Street because I think of East Broad Street is not very clean and not very safe but this is far enough out on Broad Street that it is in a nice area and the people are nice and it is clean.They have a wine supply items from household items to home-improvement stuff stuff.I think if this is a large Walmart but nicer cleaner and actually has tellers working the counters rather than self check out.Your household items and food or limited compare to Walmart but your home improvement items are boundless and without end.If you’re in East Columbus and you need a home improvement store consider this a great stop I’d highly recommend it

Mail-in rebates? They advertise savings and then when you dont use their antiquated system of savings retrieval, they dont give you any. This place is a sham all-around. Theres a better place a few miles down the road. Go there instead.

I love the 11% rebate promotion. The staff is friendly and helpful. The store is well organized. Great experience.

Ive always had great experience with Menards. I used to live by the one up on Morse, but its been years since Ive been able to get up there. Tonight, I went to the one on E Broad, because I needed some things for my new apartment. The staff here did NOT disappoint! They were incredibly helpful, and the store is so clean and tidy! Definitely enjoyed going there tonight to shop, and will FOR SURE come back again very soon.

Nice store theyve got about everything. Only a few cash registers open took a few minutes to check out but not to bad

Menards is a great place to shop for house hold items, appliances and furniture. If your are building a house and you are looking for fittings, its the place to go. Looking for tools, technical, mechanical, electrical, Menards is your bet. I love shopping here.

They only have 2 motor handicap carts. We had to wait for someone to come out with one. Had a hard time finding people to help with locating sell items. Couldnt get anyone to go exchange out wrong items.

Mernards employees are always pleasant, they must be short of help, they always apologize for having to wait, always helpful.

Menards has a huge variety to choose from for just about everything. A lot of times if I cant find it anywhere else, usually Menards has it. I especially like the Bosch brand. At least the tools i have are well balanced, built and durable. One of my favorite man stores.

Best Customer Service Experience Ever!😁💯

Menards is quickly turning into the go to place for homeowners and contractors for construction, renovation, and do-it-yourself projects. Everything from lumber, kitchens and appliances, hardware, and paint (and a lot of everything else) are available - and affordable to boot. Ad to that there is a mini grocery store that carries brand names and unique items, which makes shopping fun. You really should try this store. My only other comment is that the depth of grocery products isnt very very deep, and their garden items can be more expensive than their competition.

I absolutely love Menards! The prices are great. Menards had everything you need. I recently updated the bathroom and Menards had this beautiful granite vanity. I am happy with my purchase and I will definitely use Menards for home improvement projects in the future.

It took forever to get help and then when I finally did get someone for a custom order vanity, it was going to 2.5 months to get it. The cashier, Karen, was great. Sweet and kind.

Went in looking for a few things, I asked Tracy where something was she offered to walk me there when I noticed she had a medical boot on I said I will find it just tell me Very polite and courteous staff.

Had everything we needed. Very helpful on ordering home item. Staff was very helpful from ordering item to checkout. No problems.

Staff was helpful... Prices are reasonable shelves were stocked store was clean.

Again Menards is incredibly disappointing regarding friendliness and service dog latitude. I absolutely hate having to go to Menards because of how inflexible they are. Lowes is absolutely the best when it comes to training service dogs. Menards gets an F every time every location I go to. Todays visit was extraordinarily bad.

This place always has everything I need when I come here.

The Crew member that assisted and the cashier were awesome.

Big building, lots of walking, lots of interesting products. Got what I needed and found dill pickle chips. All good.

Nice shopping... has almost everything imaginable in this store. Need to know item prices as some items are overpriced!

We went for a couple of things and got distracted by the Halloween/fall stuff. We love Menards. You can find a lot of stuff there, including t-shirts, gloves, automotive, light, plumbing, electrical, building materials, gardening etc.

Great The staff were Very helpful in pursuit of my needs.

Not a good visit. Only 2 registers open and about 8 customers in each line. When they finally opened another register, she just hollored which one opened and all the people in the back of the line moved over. A good business would have asked the people next in line to go first.

Home improvement supplier PLUS some groceries including dairy milk, OJ. Large assortment of bagged chocolates, like Stars, clusters, raisins.Clean, well stocked, organized.Friendly helpful staff.

They have redeem themselves. Online order came early just in time for my son Birthday. And it looks if the store has be stocked with items that they claimed to have online in store. Great job. Keep up good work. Thanks

I was send to one end of store back to another then.back to back of store to order mulch. Back to front to pay. That done, had to drive around the block to get that mulch. Was told some was waiting to put in car 25min later Iwent inside to tell them only to be told he is out there waiting .He is not !!!! Again after30 min .again I returnedInside only to be told he was out there . He was not ! I had an appointment at1pm and was at theYour store at 11:30 had to leave with anyone putting or coming around to put my mulch in car .Worst service ever !!!!!! I would appreciate a response to this comment. I still have to make another trip in the hope that someone will be working!

They have everything you need to DIY. Friendly and helpful staff.

Very nice store. Well organized and very clean. The staff here at Mernards are always willing to help you with your needs! Highly recommended!!

Purchase a new chair for some nice times on the front porch. One of the employees even took me upstairs to check out the color of one of the chairs. Today at Menards the employees were both friendly and helpful.

Has cool pool toys and food and we got the things we needed but could not find the garages adverse or the things they said were in the garden area they didnt have in they garden area I went with my mom and lil sis

Great deals always! Boyfriend says its the target for guys.

Over the last year my husband and I have shopped at the Reynoldburg location as new homeowners (many visits). Tonight was one of the first times an associate helped me. Tim, made a genuine effort to help, knew exactly what to get and found my tile in a few minutes. I worked in customer service for many years and I know that many get burnt out, but he was a great kid and seemed to have a good work ethic. This really made a big impression on me, as I typically dont write reviews. Well done Tim!

Always a great experience helpful and knowledgeable staff. Clean stores with easily to navigate aisles.

Had what was advertised. Had what I needed.... And it was less expensive than the other big box hardware outlets plus, 11 % off

Fair store fair prices bathrooms need to be cleaner

Never ever will I shop at a Menards for a special order. I placed an order in April and didnt receive it until June. They waaaay over estimated materials I needed when I brought my measurements to them from a professional. They are going by April purchase date and NOT when I had the actual order in hand and wont give me my money back. Store credit only......and its a lot. $500 Im out because of their terrible customer service.

We enjoy shopping there..All friendly people,

Good place to shop for multiple things in your home. The staff were patient and knew their stuff very well. Savannah really helped us out in picking out countertops. Very pleasant to work with her. Check out was easy. Great system.

I use to love this store to pickup all my wild bird supplies,but the past 3 weeks the shelves have been empty! How about substituting another brand if theres issues with supplies! very disappointed

Never had a bad experience here

Its where I go for sweet tarts and lumber, oh ya a screw or a bolt

Awesome place for everything. If they had fresh foods, a freezer isle, and meats, it would be a one stop shop. Lol

The large selection of many items at brick and mortar Menards stores cannot be beat!! The cashiers are typically very friendly. Sometimes finding a knowledgeable or helpful floor person can be a challenge in certain departments (but that seems to be everywhere nowadays). I enjoy in person shopping at Menards.

Id never seen a Menards before moving to Ohio from Texas but I definitely like it a lot more than other hardware stores. Their brand has pretty good quality for reasonable prices as well. I highly recommend Menards to anyone.

Great store! Amazing Christmas section.

Very helpful, easy to pick up Online order.Menards staff answered questions and made this purchase quick and easy.

Menards has just about anything you could want! They also have great prices!

Wiring a hot tub and Menards only has one thing I need and the prices are outrageous

Menards is a great store have just about anything you need for home improvements and can save money when 11% is going on

Decent clean place they clean off the credit card machine after youre done check it out wiping stuff down ill shop again

Great customer service in the lighting department! He approached us to see if he could help us with light bulbs. We really appreciated his help. Never have had that kind of help at Lowes or Home Depot.

Huge selection. Nicely laid out. Helpful staff

Great service. Not too crowded. Customer service, very helpful.

Safety and convenience at Menards! They have almost everything I need including some quick groceries. I can get my pet food, stock my bird feeders and load up on pizza, juice and chips! The staff is kind and I can get the majority of what I nee.

Me and my family will not ever be in your store again due to the fact of you not recognizing ADA law. And this includes a 100000 remodel that is coming up

I needed assistance to get some plastic bins on a top shelf and they got them but wouldnt help me get the lids. She kept saying they should be on the lower shelf even though I said theyre not. So I got the ladder and reached them myself. Poor service

Im like a kid in a candy store in the Dremel section. The staff is real friendly and helpful when I have questions. Great store to get lost and look around. Great selection of tools.

Found just what we needed and the price was right.

Disgusting bathrooms, anyone can walk around without a mask on. No one cleaning carts. No one even talks to you or greets you. And no one around if you have any questions.

Menards has as much stuff as Lowes & Home Depot have put together..

All the staff were very helpful! Able to point me where I needed to go. Almost wish there was a map though. Maybe there is, I didnt look for one. Either way, 10/10 will improve my home from here again.

I love is food so much I have a hamburger is called redneck burger

Lowes is great. Love the place. But there something about Menards that is just...fun. Imagine if Aldis met Trader Joes and theres Menards. Give it a try. :-)

I initially went to lowes for locks for my new house! They were 100% no help!! I then went menards. They had what I needed. Then I had to get my locks re keyed so they all matched! Paul, Conor, and Jeremy were more than helpful. I could of asked for better customer service from those. Ill be using Menards for the rest of my home renovation needs!! Thanks guys!

First in price and second in service.Lowes has better service help with advice for the DIY but top on their prices.If you know what you are doing the products are also at Menards and youre going to save 10-20 percent most of the time.Ive rebuilt 8 dumps into the nicest homes on the block 8 times.Menards is my favorite.

Cannot reach them by phone. called 8am, 8:30, 9am. Rings 20xs then hang-up.

Worst experience ever! Staff knowledge minimal on whats in stock..zero communication when back ordered merchandise arrived..picking up merchandise in back was too time consuming and security was uncaring and repeatedly stated they are not employed by Menards..advice.. spend the extra dollars and go to lowes or home depot..

Great store. Womens restroom was nasty though

Menards is always a good time! I could shop there for hours. Its clean, orderly and bright and they usually have what I need.

Has want I need at a good price.

Bought clear view wiper blades for $1.99 each, and sure needed them, they even have rain x blades for $6.99 ,that is hard to beat,look wisely, the best bargains are there,everyone else has raised their prices!

Always enjoy going here. They have great prices and always have what we need. Very clean and friendly people.

They had what I needed. It was easy to find. Even found a couple things I didnt need on my way out!

Walked in to just look around and BAM!!! $350 out the door

Busy place. Love the rebates. Lots of inventory. Well trained cashiers. Help is a little scarce. Suggest you come here well prepared for what you want to buy. Most shoppers are considerate of others. Have to watch out for contractors who are on the clock. Some trucks move too fast in the parking lot. Prices are good.

Selection was great. We got ideas for new faucets and light fixtures and checked out the large seasonal section which we always enjoy. They need to enforce mask rules harder, though. I could see employees noses and customers mouths.

Cant believe mask are required. And wanna charge if you dont have won. What a joke. Wont be going there anytime soon

Menards is ok. Prices are okay. Biggest complaint is closely watch your prices bc many times things are in the wrong spot or there is NO prices on what you want.

Have shopped here many times and always satisfied. Menards still does business in a old school way and I like it. Many things on display and very good service. Top choice over other known giants.

Menards is the best place for all do it yourselfers .

Love Menards. I can always find what I need and a lot that I dont...lol

Try to find help in the outside garden area! I had to find sand myself and load it in a cart. Im old and now exhausted!

Love getting my supplies here, always in stock

I could not find what I went for. The employees did not offer assistance. The layout is confusing.

Always excellent customer serviceLove to browse there

Best prices for most items and quality is great on most items. I purchase 90% of my home improvement items here.

Nice customer service. Found what I was looking for.

Moved to Reynoldsburg almost a year ago, and was excited to have a Menards within a few minutes drive. Have been here at least once a week, if not more, to get various item for renovating a home. The quality of the items themselves is fine. The price can be questionable, so be sure you research other big box stores before making purchases.The reason for my 1 star: The service is at times acceptable, but others it is pretty bad. When you actually need assistance, its like a signal goes out and every worker scatters into the shadows. Ive had several instances when I needed assistance, and have to walk around the store 2 or 3 times before actually finding someone. Then they have to call someone else, then I have to go back to my original location and wait 5-10 minutes before someone shows up.Or I need someone to simply check the stores inventory because the website says an item is in stock but its not on the shelf. How irritating it is for them to pull out their phone and use the same app I was just using to say but it says its in stock. I know, I checked, but its not on the shelf, so why do you think Im talking to you? The store has an inventory system is more detailed in how many items are in stock and where exactly in the store theyre located.The most recent interaction Ive had is the very reason Im actually leaving a review at all and the reason Ill NEVER be returning to a Menards. I spent over an hour and half wandering around trying to find items that should have been in one spot, but the site says theyre in two spots, lets call them A & B. In reality, they were in spots A & C, they were never in spot B to begin with. Spot C (the stockyard) never shows on the sites map, so that itself is pretty frustrating. Then when I finally get to spot C, the item is NOT in stock. I had yet another employee state but the site says its in stock. So I just gave up, and said I would be back to get the item. Told the guy at the stockyard exit who scanned my paper that the item wasnt in stock and that I would have to return. I returned a week later, the item appeared to be in stock but on a shelf way out of my reach. So I found an employee who told me he was helping someone else but would send someone over to help. I waited 10 minutes, and no one ever showed up. So I gave up, again. I told the guy at the exit same as before that the item wasnt in stock and I would have to return, and left.I show up yesterday to try, again, to get the item. The gate wont open. So I push the call for help button and give my order number. The lady says the item was picked up on the date I was last there, and I tell her it wasnt that I most definitely havent picked up this item. But she refused to let me in, told me I would have to go all the way around the store to customer service. By the time I get to customer service, Im pretty upset. Ive spent WAY too much time just trying to get these items together. But the lady who helped me was understanding and refunded the item.As stated before, I will NEVER shop at Menards again.

Great place for hardware and friendly staff

This is my husbands favorite place to shop for all of his outdoor projects. The staff is very helpful as well.

It is a good place to buy plumbing supply for a good price and I like the 11% where I save the coupons to buy tools

Didnt have American standard toilet repair part that I needed

Had exactly what I needed.Employee was able to direct me to everything I needed, saving me much time.

Great place, well organized and staff is always helpful and friendly.

Friendly service. Quiet store. Everything you need for DYI home improvement.

Always have what Im looking for and a few extra things as well. clean store friendly customer service.

Waited in customer pick up 25 minutes after I called the # on the sign no body came out went in store to get help

Everyone was very friendly and helpful! The customer service associate that checkef us out, cleaned the belt and payment machine after every customer. Its appreciated. A variety of merchandise.

I will never shop at this store again .My wife is deaf but can read lips went to the end of the garden center to talk to her pulled my mask down cashier walking around and yells mask are required tried to explain this but she hurried off and brought back the manager that needs to learn how to talk to customers instead of being such a smart butt.Told me put your mask on its the store policy mind you no one was in the garden center tried to explain to him why the mask was down he looked at me and said mask on or leave that`s the way its going to be.I will never spend another dollar in this store .