user
Hatfield Used Car Center
1333 Auto Mall Dr, Columbus, OH 43228, United States
Appearance
Hatfield Used Car Center

Comments
Br
Review №1

But my most recent car there got a great deal. Also the salesmen try to set me up with a job, extenuating circumstances add me an available to make it. I do however truly appreciate Im trying!

Ab
Review №2

Can’t say enough good things about this place. they worked hard to get me into the car that I wanted and made sure I was taken care of. Definitely will be recommending Hatfield to anyone who needs a car. Vince, Mike, and Buddy were all so helpful.

st
Review №3

Best car buying experience! Thank you to Keith and Ron! Cant say enough good things about this dealership! Very good at their jobs and no high pressure sales. Also no hidden fees. I had been to Auto Boutique first and let me tell you, they could learn something from Hatfield! Thank you Hatfield! I will be recommending them to all my friends and family!!!!!

Br
Review №4

That a pretty good deal on a nice car, really appreciate the great customer service

Ni
Review №5

From first contact to driving off the lot these guys were there for me. My truck had broken down one morning putting me in a vulnerable situation. First off, I couldn’t get to work. Second, I still owed money on the thing!I had to find a reliable car fast and I didn’t have many options to choose from. When I called, I felt hopeful that this place was a great choice. Not only did Joe and Keith drive to me for me to check a car out, but they even allowed me to drive it back to the shop as a test run!After deciding I wanted to look around more, I happened to stumble upon a beautiful Buick Verano that just so happened to be perfect for me. We worked things out together with no pressure at all to move forward.Being in sales myself, I don’t like the tactics that you get from most car salesmen. These guys though? Utterly outstanding with communication, customer service, attention to detail, and overall value in what they have to offer.Thank you to Joe Pratt, Keith, and Jeremy for not only helping me when I needed it most, but for being kind and generous in the way that you function as a whole.Plus, it’s always good quality anywhere the Hatfield name is!

Ka
Review №6

I just had an amazing experience here! Jeremy helped place me in a beautiful car. The whole team worked together to make sure I got the best financing. I was dreading shopping for a new car and Jeremy made the process so easy and painless. Thank you so much! I WILL be back and refer you to everyone I know

Al
Review №7

Bought a car from them in 2017. Absolute lemon. Its needed 4k+ of work done over the three years Ive had it. Absolutely steer clear of Hatfield. They will sell you a lemon.

OB
Review №8

Don’t ever buy a car from this place. They will swindle and finesse you. They will act like they innocent young respectful people but they are not. Literally spent 15k on a car from there that they claimed to be in excellent condition, just to find out there was hella problems with the car. I even tried to lower the price but they insisted that it was a brand new conditioned car. In reality the car woulda been 8-10k considering the malfunctions I soon found that was wrong with the whip after.

Jo
Review №9

I love how nice everyone is there. I would send everyone there. Thank you Brian and Mike

Be
Review №10

For a 5 minute visit I could not have had a more lasting impression. I will never think of this place again as a possible sale. During this visit I was looking at a vehicle when the salesman walked up and after introducing himself tried to sell me a cheaper vehicle with more miles in rougher shape. Surprisingly enough it was more downhill from there. Dismissed any value of my trade without information on it. No knowledge of budget or credit. I thanked him for his time and left after telling me for the 3rd time my trade was worth whats its worth without asking what it was. 1 star is generous.

Am
Review №11

Randy is the BEST!!!! Hatfield made my day for sure😁😁😁

jo
Review №12

The guys were great to work with

Da
Review №13

Great salesman, nice car lot, friendly and helpful. Will come back to buy again

Sg
Review №14

Very helpful staff. The sales group worked with us, helping with our needs and got us what we wanted not like some shoving what they think we need. We got a great deal, fast same day service. I would highly recommend these guys.

Cu
Review №15

Everyone here is very nice! Gave a fair, realistic trade in on my F150, Not a low ball offer like many dealers often do. Was a straight forward buying experience. I would recommend due to the honest atmosphere and friendly staff.

ke
Review №16

Great place. Great people

Da
Review №17

Large selection and fair pricing.

Kr
Review №18

We will definitely go back for our next car or two. We got a good deal on two cars my wife and I both bought one. They are nice cars and they made sure they were safe cars for our family.

Ja
Review №19

Very friendly salesman. ACTUALLY LISTENED to what I had to say. Left it at that.

Da
Review №20

I have bought seceral used cars from here and cars are always great never anything wrong with them as wht i go back but sometimes the paperwork is not what was said to you. Check and read everything before signing it and ask questions. Thought was a cosigner and actually was main person on loan not happy with that and they never said anything about switching it. The cars are always in amazing condition and run for years.

Ta
Review №21

They made buying a car so easy. Im a long time customer and have bought many cars over the years and would recommend them over and over again! Love my new SUV!

Go
Review №22

My family and I have purchased 5 vehicles from Bud Hatfield. Hes always friendly and professional! And he gives us the Best Deal Available. I will continue to refer my family and friends to Hatfield Used Car Center!

Ma
Review №23

Just bought my wife a truck from Bud and Tony, couldnt ask for a better transaction. Wife and kids love the truck and they worked with us on the price... paid more than I initially wanted but feel that I still got a good bang for my buck. Thanks guys and will use hatfield again when I am shopping for my next vehicle.

Du
Review №24

These guys will help you anyway they can to get you a nice dependable car. Thanks Brian and Jeremy.

De
Review №25

Great service. Ron Cox was extremely helpful and very personable through the entire process. We highly recommend purchasing a vehicle from them.

Ni
Review №26

I went in not knowing if I would be able to get a car. Earl was very nice. I explained to him what I wanted and he was able to get me car. I would recommend going and talk with Earl.

Cy
Review №27

I have purchased several cars from Hatfield Used Cars and would encourage anyone looking to purchase to check them out. They have a great selection, will work with you to find the car your want at a fair price. They check out the car to ensure it is safe for you and your family.

RC
Review №28

Purchased a 2004 one owner truck from Ron on 3/28/18. I felt I received a fair deal. I was very specific with them that I was looking for a rust free or as little rust as possible vehicle and do not mind paying for it. They were very nice and professional and did take care of a brake issue I discovered on a test drive. Once I arrived home I found a small rust spot that I wanted to have fixed before it got out of hand, at my expense. Ron recommended a painter that does work for them at the dealership. I did meet with the painters at the dealership, the painters showing me several other vehicles on the lot that they covered up rust showing me the quality of their work, NOT REPAIRED but covered with bondo. I agreed to have the rust repaired but they asked me to remove the top rails and fender flares. After removing the rail covers there were two 3 inch rust holes under the the rails. Upon further inspection I found the rust cover up to be extensive with four holes that were covered up and the fender wells filled with dondo. I asked the painters if they fixed the rust before I purchased the truck and they said they do not remember. I did speak with Ron about the rust issue and he did ask what I wanted and if I wanted to trade the truck in again. After seeing the rust cover-ups, I elected not to deal with Hatfield a second time and cut my losses.

Ty
Review №29

Very friendly staff, made my transaction quick and easy!

Ch
Review №30

Everyone was very nice and helpful but within 2 weeks the car was in the shop guess it was good the finance company insisted on warranty.

Co
Review №31

Great people. Great deal. Ron and Chaz made things very easy! Highly recommend!

Da
Review №32

Have had a great deal of interaction with this group of professionals over the years. They always have a great selection of vehicles, have good prices, and treat you well. I would recommend them to anyone looking for a used car or truck.

Jo
Review №33

I have never in my life felt so lied to. I wanted zero down. Didnt get it. I wanted them to pay off my new tires on my trade in. They said that they could do it. Said he would write me a check for them. Gave me two different stories. But that didnt happen either. Said the first payment wont be due for 45 days. Ended up being 30. I did get a car that I love. But the experience sucked. I will never go here again to get a car.

Pa
Review №34

Sales people are friendly, but just over a year later we need at least 3-4k of repairs, approx 1/3ish of cost. Beware of lemons.

JO
Review №35

Honest dealers with fair prices.

Bi
Review №36

Wonderful.... My vehicle broke down on me a friend of mine who was helping me try to get it home took me there just to look around when we couldnt get it there told them my situation and they put me in a good car at a good deal and took my old one for trade knowing the problem.... My friend has bought 3 vehicles from them and is happy with his experience

Aa
Review №37

STAY AWAY! I would never purchase another car from them. I purchased a car, had nothing but issues with it stalling from the day I drove it off the lot, and was given the run around regarding a rental-as outlined in the warranty info Hatfield provided and assured me existed. Would not recommend...Keith Daniels seems to care less when you call him too and I found that the warranty is fraudulent (called several times and Hatfield never got back to me about the contract number to file a warranty claim). Stay away from here, if looking for a used car, go elsewhere.

Jo
Review №38

In a word awesome. I have been in the car business since 1993, and these guys get it. To the Hatfield staff keep up the good and honest work.

JE
Review №39

Great place with great people, very friendly!

Ro
Review №40

I got a 2016 kia forte last November from hear and still very satisfied as soon as its paid down boyfriend will be going back to see about trading in his truck their very kid and helpful

Au
Review №41

They tell you one thing their story changes, we went wanting to get a newer SUV we need 4 wheel drive and third row seating. They first showed us an SUV that had more miles than ours did and a fair punt of rust under the wheel wells. When we went back from the test drive she asked if I loved it, I said I am not even in like with it. We finally got to test drive one of the ones we wanted to only to be told we could only have it with one of us on the loan. They were very pushy and gained up on us. We told them we wanted to think about it. Today we texted them to find out what we needed to bring only to be told it to would only work the original way we wanted it. We returned to what we were lead to believe to pick up the vehickle we wanted, only to be told yet again it wouldnt work with that SUV they wanted to show us a van, then a Volvo. We came home with our SUV.I am a person who holds a grudge for a very long time and I would not send my worst enemy there.I would have liked to give zero stars but it will not allow that.

A
Review №42

My family has been buying cars from Keith D and Bud Hetfield Jr. for 25 years. Nothing better once youve had the best

Ly
Review №43

Please do not go here they sold me a car and a couple weeks later the transmission started slipping. They then had me get the transmission rebuilt at AZ Transmission Rebuilders and they kept my car for 3 weeks. After the 3 weeks was up I got my car back and the transmission was still slipping. They sell lemon cars so if youre looking for something to fix up, by all means. If youre looking for more stress, by all means. This place is a scam. Please look at all of these 1 star reviews. Trust me this is a terrible place. I spoke with Chaz and my salesman was Don. Buddy was also the guy who finalized my car. I would not get a car from here ever again!!!!

Je
Review №44

Great Atmosphrre w Lots of Fair Priced USED RETAIL #S

Da
Review №45

Buyers beware, Hatfield Used Car Center in Columbus Ohio are cold blooded hustlers, unbelievably disrespectful, and have absolutely no shame selling you cars / trucks with major issues. PLEASE have a mechanic inspect any vehicle you purchase BEFORE you sign any paperwork. They will claim your vehicle has been inspected by their mechanic, but their mechanic is either intentionally unqualified or just aiding in Hatfield Used Cars evil efforts. I gave these guys every chance in the world to make my nightmare truck purchase one that would not warrant a bad review, but here we are. You can find my purchase story on their Facebook page, or Im happy to best the details by request. 0 stars. After thousands of dollars in repairs just days after my purchase, I 100% would not recommend this dealership.

Go
Review №46

Best place to get a car!! Fast and easy. No bull

Go
Review №47

Great customer services. They stayed after hours and did everything they could to make sure we had a chance to get us a car we could afford.

Lo
Review №48

Nothing short of spectacular! Service was amazing! I love my car!

Te
Review №49

Great place with great people!

ji
Review №50

I would suggest if your looking to buy a use car do Not go here! The sales guys was nice and very helpful. To bad the boss guy is a sucky person. We bought one of the more pricey trucks on the lot. Came with a powertrain warranty and the said did an oil change and that there was no problems with it. We came home with the truck to drive it for about 3 week and ended up having it towed out of my drive way with 30 day tags on it. Called the place up and long story short was told it wasnt their problem and the warrenty will not cover it. The check engine light can on and was flashing. Last time I check that has to do with the engine. (Power train) right..... 700 dollar a later Im going to pick up the truck today. Havent even made the fist payment yet! Do not I repeat do not buy from these crooks!!!!! They are doing nothing but giving Hatfield a bad name.

Go
Review №51

I do a lot of business with these guys they are great!

E
Review №52

We bought a used Camry from these people and we regret it. Sucks that you cannot return used cars. We paid too much money for this vehicle. It needs rotors, splash guards fastened, a tire and wipers. better off buying from a private party than dealing with these used car lots.

Go
Review №53

My company buys lots of cars Hatfield makes it easy thanks!!

Go
Review №54

Thanks for your time, Randy! We be happy to drive off the lot with our new to us Dodge Magnum

Ch
Review №55

The worst vehicles Ive ever seen on a car lot. Looking for a used jeep. The one jeep was rough exterior, but inside there was a huge hole in the floor. And they were asking $10,000.00 for it... whoa

Sh
Review №56

They dont have very many cars and the finance guy didnt want to take the time to do his job and try to get me financing through any other companys

A
Review №57

They exceeded my expectations in purchasing automobiles and made me a customer for life

Ge
Review №58

Fair deal and easy to work with.

A
Review №59

Great service!!! Ron is awesome!!! As well as the rest of the staff!!!

Je
Review №60

STAY CLEAR OF THIS PLACE!! They will act like they want to help you , get you into a car then they say whatever is wrong with it for the first 30 days we will fix and the problem I have with my car is that a problem it had before I even drove it off the lot is still happening even after they took it to their shop and I finally got a quote of what it actually is and they wont fix it!! Again dont ever go here! This place is a joke!!

Go
Review №61

Best time buying a car

A
Review №62

Randy did a great job

Ka
Review №63

Buyer beware. Pushy salesman. Overpriced for quality of vehicles.

Go
Review №64

Great Experiance

li
Review №65

Love this place

Ro
Review №66

Ok place

Ta
Review №67

Very unprofessional

Go
Review №68

Excellent

Information
2 Photos
68 Comments
3.9 Rating
  • Address:1333 Auto Mall Dr, Columbus, OH 43228, United States
  • Site:http://www.hatfieldusedcars.com/
  • Phone:+1 614-922-1333
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations