user
CPR Cell Phone Repair Columbia - Vista
506 Gervais St, Columbia, SC 29201, United States
Appearance
CPR Cell Phone Repair Columbia - Vista
Comments
Au
Review №1

Cody and Courtnee were super helpful and so kind. Turned what I thought was a stressful day into a very easy day, with great communication. I Have been coming here for years and this has been by far one of my best experiences. Everything brought in was fixed beautifully and all repairs were explained. Couldn’t thank them enough!

De
Review №2

Had a lens replaced on a S7 Samsung by Cody in the vista. Great service very quick and professional. Thank you.

Mo
Review №3

This cell phone repair service is incredible! Cody knew exactly what to fix, got right on it, and I was in and out in less than twenty minutes. He did a fantastic job fixing my phone right up. I am so thankful I found this iphone repair service since I’m new to the area! I will definitely continue coming here for iphone service.

Ro
Review №4

The two guys at the shop today were lovely. Hector fixed my unresponsive phone screen within an hour.

La
Review №5

The help I received at CPR was both friendly and of great quality. My phone screen was fixed in a matter of an hour and a half. Will return when I need phone assistance again!

Al
Review №6

They were great! I went in to get the screen replaced on my phone, it was a little pricey. I had to order the screen, I had to put down a deposit, because it had to be ordered. After a couple of days, I chose to cancel the order because it wouldve taken too long, 10-14business days to get it in. I found another place that had the screen I need in stock and could fix it same day for $100 less.

Ja
Review №7

The guy is super nice and gave my a student discount without any hassle. I’ve cracked my screen twice and he’s delivered both times.

Gu
Review №8

It was easy to get an appointment online and the business opened promptly, I didn’t have to wait to get in the building at opening time. The service technician knew what he was doing and I had my phone within 2 hours. I’ll use CPR again if I have to. The prices are reasonable too, especially compared to Geek Squad.

Ha
Review №9

CPR is great! They are all so kind and helpful - I worked with Alyssa and she was awesome! They are a super trustworthy and knowledgeable team to trust your electronics with!

Ga
Review №10

These people charge just as much as everybody else and I got an absolutely terrible screen that started peeling apart after one month and they told me that there was nothing they could do and that I will need to pay them the full price again to fix this. Terrible customer service terrible work never come here.

Lo
Review №11

1000% recommend. excellent service. fast!!! sooooo friendly. just overall fantastic experience.

Ga
Review №12

Knowledgable staff, excellent comunication skills, great customer service.

Ja
Review №13

Service was good and more or less completed in a timely manner, but during both my initial and return trips I could hear the manager Nico using his electronic cigarette in the back of the store. I wasnt sure at first that this was happening, but, on my return trip to pick up my phone, I was actually able to see a thin haze against the lights leading back into the store. Like I said, the service was acceptable, I just dont think its acceptable for this kind of thing to be happening. I have asthma, so it is a geninue health hazard for things like this to occur when Im patronizing an establishment, especially for something as simple as getting my phone fixed.

Em
Review №14

Came here to get a botched screen repair fixed and they did an awesome job! Would definitely recommend to anyone looking for quick service and quality service :-)

Da
Review №15

I dropped my phone off to get the front and back glass repaired. Unfortunately the back glass repair was too expensive for me that day ($350) so I just left it for the front glass. After leaving I found a better price and they honored that and price matched. They did a great job on the repair as well and the clerks are very friendly.

Ly
Review №16

What a professional and pleasant experience! Fast service & fair pricing. Contact CPR Cell Phone Repair Columbia for any cell phone issue, old or new. Thank you Niko and crew, I am a happy customer.

Da
Review №17

My grand daughters iPad screen was pretty much scattered. So I called around requesting quotes for a repair. An I came across CPR and they gave me a reasonable quote to repair the 7th generation and they were in my area. That means nothing because Ill drive for a reasonable price. Nevertheless I dropped it off that afternoon and they called me later that day stating that it was ready. Unbelievable they have a forever customer if anything happens to my familys electronics this is where well be!👌🏼👌🏼👌🏼👌🏼

Am
Review №18

Excellent customer service, fair pricing and fast turnaround time!

An
Review №19

My husbands cell phone developed an issue. Took it in to this repair shop and Niko was knowledgeable and quite helpful. Will go there if we have any more problems.

Ba
Review №20

My husband took my phone to have it looked at and the repairmen was very knowledgeable and courteous. He told us what needed to be done to fix it, how much it would cost and even helped me upload everything to the cloud! I will definitely be using them for all future cell phone needs.

Ma
Review №21

My MacBookPro was getting the blue screen of death at start-up, Chrome was strobing, existing documents were strobing, couldnt get certain applications to respond upon opening, and 75% of my fonts blinked away. This couldnt be happening at a time when I had a huge work project coming up the next week. Panic!!! After reading as many online posts as I could find and trying everything recommended with no success, I desperately called CPR, made an appointment for 1.5 hours later, went in and talked with Alyssa, the manager, who dove in and within one hour, she had it diagnosed and fixed. And, while I waited on my laptop repair, I decided to finally get my cracked iPhone screen replaced, which was quickly and expertly taken care of by Tony. Within an hour of my arrival, the dynamic duo of Alyssa and Tony fixed both of my Apple device issues and at a ridiculously fair price. I was thrilled and couldnt have been happier. Dont be a DA like me and try to fix it yourself, call CPR and experience a life-saving electronic moment, like me. Thank you Steve, Alyssa and Tony!!!

Je
Review №22

I am from out of town and dropped my phone breaking the screen. COR was able to get my phone up and running within an hour. Big relief as I did not want to be stranded out of town without a phone

Qu
Review №23

Went in to get a new screen protector and was immediately welcomed by one of the staff. While they were changing it out, I had great conversation with one of the employees and the service was very fast as well. I will be back, probably soon because I have a tendency to break these screens frequently!

Ni
Review №24

The team at CPR Cell Phone Repair did a great job replacing a cracked screen on one of our Ipads. Very quick service and extremely professional. We even got one of their lifetime screen protectors! Thank you

Is
Review №25

Great service and so fast as well.

Bo
Review №26

Just had to take my phone into this location after the eldritch abomination that cursed it finally saw fit for it to gasp its last breath. Carter and James did an amazing job; managing to somehow salvage my contacts, files, etc and transfer them to my new device. They had to battle this thing through a broken screen, inability to hold or even BE charged, and what Im pretty sure was some kind of ancient blood magic(?). This Lovecraftian nightmare of a phone even had the gall to produce an error message informing us that the Google account we were trying to sign into already existed in its memory after refusing to acknowledge it before.Anyways, the service was great. Highly recommended.

Sh
Review №27

Morning crew seemed great and professional on the phone. But I came in person and a blond young man just suggested I claim insurance fraud because he didnt think I could afford $400. Not cool, completely against good business practices. I understood the confusion over the phone, but was ready to pay whatever it took to fix my phone after coming in person. Any SC veteran or active military should not use this location.

de
Review №28

Great place, great people. Fast, friendly, professional service.

Ro
Review №29

Went here to get a battery replaced in an iPhone. It was done in 20 minutes and at a great price. Recommended.

De
Review №30

These guys know there stuff, I had a cracked screen on my iPad they fixed it promptly within 3 hours.

Je
Review №31

Overall, provide good service and attention. You tried to help me as best I can with fixing my laptop. My only concern was he could have been a little more careful putting my laptop back together after checking it out. It doesnt close as properly as it did before the check in.

Ma
Review №32

James turned a tenuous issue into satisfied result. Does what they say they can do. Reccomend service if in doubt to handle yourself. Exceeds expectations.

Ca
Review №33

Columbia SC Location.Extremely knowledgeable and professional. In and out in 10 minutes. Highly recommend

Da
Review №34

Not willing to stay a few minutes late to ensure a phone screen was fixed

Ba
Review №35

This company is not only run by an amazing couple, Steve & Pam Doyle, but they have the most outstanding employee, Carter Taylor, Who I watched juggle customer problem after customer problem with seamless ease while I waited on my iPhone to get an update. Carter’s professional demeanor went above and beyond today’s typical customer service! If every company had a dozen Carter Taylor’s working for them, their businesses would flourish.

Ru
Review №36

Great experience! Schedule an appointment online. Ready for me when I arrived. Answered all my questions and helped identify the root cause of my problems. Cost was exact to the estimate provided beforehand!

Ka
Review №37

Kaylee (I think that’s how it’s spelled) was wonderful. She was fast and very nice. The major problem I had was that the entrance was not wheelchair accessible. I thought I would have to leave (after driving 40 minutes and canceling previously made plans). To her credit Kaylee did offer to come outside to wait on me but it was a very hot day so waiting while the repair was done would have been quite unpleasant. Luckily, there were two well muscled customers who volunteered to get my wheelchair up and down the step so it ended up working out. I guess I just take it for granted that a business will be wheelchair accessible so I wish it had been advertised that it isn’t.

Ja
Review №38

Seth changed out a dead battery for a new one, and didnt even charge me! Really nice guy, super friendly, and didnt even laugh at my phone. (haha)

St
Review №39

Did a great job replacing my IPhone screen. Got it done in less than an hour.

Na
Review №40

Helpful and fair. Great customer service and repairs.

Ro
Review №41

I would highly recommend them. Awesome 😎 service.

An
Review №42

All the gentlemen were excellent in helping get my phone fixed. I highly recommend their store.

Mo
Review №43

I called ahead about my iPhone’s face iD not working and they said opening it up to look/clean was free! Turns out it had a lot of water in an upper compartment so the girl cleaned it out as best as she could and now my camera works just fine! Was in and out in less than 10 minutes. Highly recommend, these are friendly people that know what they are talking about and won’t try to sell you on anything you don’t want/need.

Ma
Review №44

The folks at CPR at top notch! Quality product along with quick service and great pricing make it a can’t miss for those looking to have their devices repaired! Steve and Pam should be proud of their company and staff!

Se
Review №45

Hands down the best cell repair store in town! Jonah was professional, knowledgeable and highly efficient. Will most definitely return and encourage all to do the same.

id
Review №46

I had a great experience with the CPR repair store. My problem got fixed within a few hours.They had excellent customer service. I would recommend to anyone who is looking to get their electronics fixed quickly and that too at a reasonable price.

Er
Review №47

Pretty good repair shop. These guys were able to get my phone working again after my 2 year old tossed it in the toilet. After taking it to get the screen repaired, it was working decently aside from the battery, so I took it to get that replaced. Even after replacing the battery, it still doesnt hold a charge for long, probably due to the water damage. Wish there had been a way to know that before spending the money to replace it. But, overall, I recommend these guys for repairs; fast, friendly and well-priced.

Br
Review №48

I was greeted with the upmost respect with fast friendly and excellent customer service.

Ma
Review №49

Awesome people with great pricing. We had several similar companies mess up our devices or return them with been todefects. CPR has ALWAYS been honest and responsible and fixed my devices to perfection.

J
Review №50

Wonderful experience. The young guy had excellent customer service and he fixed my phone in a timely manner. Take your phones or whatever technology you need fix to this place. Great service. I would give 10 stars if I could

Le
Review №51

Did a great job with the screen replacement. Only took about an hour to get my phone back. However, this store is not licensed with Apple, so if you get your phone fixed here it will void the warranty so beware

El
Review №52

They are really fast, service was greatThanks!

Mi
Review №53

Could improve

Ja
Review №54

Thought my phone was doomed (due to a hole in the screen and being cracked everywhere) but they were to revive it and make it look brand new! After their repair, it has been frequently going in and out of no service/invalid sim which it never did prior to their repair. if it continues hopefully they honor their work and attempt to fix it.

j
Review №55

Very friendly honest about my phone and what they could do. Inexpensive and very fast. I will definitely recommend if you live or work downtown it’s at the corner of Gervais and huger thanks guys!

Kr
Review №56

Jonah was excellent! He was quick, knowledgeable, and friendly. My phone looks brand new!

Ad
Review №57

CPR Cell Phone Repair is amazing! I sold my old phone to their Vista location and had a great experience. Staff was great to work with and very friendly.

Ch
Review №58

Hands down the best cell phone repair establishment in town. Great service even better pricing. Will was knowledgeable, kind and a pleasure to deal with. Have to recommend this store to everyone!!

Ke
Review №59

I dropped my iPhone 8plus and the screen was badly damaged. Couldn’t use the right half of the screen. Kaylie helped get it repaired in hour and a half as promised. When I returned, she helped me pick out a new case and install Zagg tempered screen protector. Received $10 off each item for having my screen repaired there. Much to my dismay, hours later my screen was ghosting and not allowing me to use my apps. I took my phone back, Seth explained why and then replaced my screen again-at no extra charge. It has been working perfectly since. The screen comes with a lifetime warranty. The service was amazing and price great. Why I gave them 5 stars was how they handled it when something went wrong. I highly recommend using them. Thank you Kaylie and Seth!

Ki
Review №60

It was okay guy was nice but couldnt help me

Ma
Review №61

Excellent! After waiting 5 days for my cell service provider to overnight me a new phone, I called CPR and they had everything I needed in stock and priced lower. Stopped by during lunch break and was in and out with my new phone in less than 15 minutes. Great service, friendly staff, no complaints at all!

To
Review №62

Had an appointment to get my screen replaced at 1PM and he said it would take about an hour. So I came back and he said he needed 10 more minutes so I decided to just wait there. It did not take 10 minutes, it took another hour. And he brought my phone and another customer’s phone (who had arrived after me) out at the same time and started explaining her options to her before he checked me out. The work done on the phone was good, but the customer service was unacceptable.

Bo
Review №63

Cell Phone Repair is top notch - the wizard who fixed my Surface Pro is amazing. These folks know what they are doing and are reputable. Please check them out.

Ma
Review №64

They took my phone with cracked screen and gave me price. Advised me to come back in an hour and it would be ready. I did and it was ready in one hour. Very professional and polite. I will use them again.

Mi
Review №65

Great experience. Fast and professional.

Na
Review №66

Had two different repairs done. Both time the staff were very helpful and friendly.The repairs were done within the time frame I was given at a reasonable price.

Ca
Review №67

These guys were absolutely phenomenal! I spilled water on my phone and had lines all over the screen. I came in and they fixed it in less than 15 minutes. Screen looks absolutely brand new. Thank you so much! Will definitely recommend to anyone who has cell phone repair needs! You guys are the best!

Me
Review №68

Thank you, Hector! This guy stayed late to fix my phone screen... wrote out instructions on what to do if I had further issues (that Apple could only correct)....and genuinly cared about helping me. I am so appreciative!!

Sh
Review №69

Fast friendly service. Highly recommend them.. this is also my first ever review

Tr
Review №70

Logan and Brandon were very helpful and took care of my cell phone issues. They were very honest and made things very easy for me to understand. 10/10 would recommend.

Da
Review №71

I came in with 2 cracked iPads, 1 cracked phone and a Mac Book pro with a black screen. They fixed it all within two hours and reasonable prices. I was very pleased at the service, the cost and the quick turnaround. I would definitely recommend them.

mi
Review №72

The repair person/woman was really professional and nice. She repaired my phone much quicker than I could even get my errands done. I really needed my phone repaired before a big backpacking trip to have backup gps. So it really helped me out.

sy
Review №73

These guys are true pros!! They are VERY reasonable with their prices! I actually gave them more than what they charged!Extremely polite and fast! Thanks guys!!🤗🤗

Sm
Review №74

Best help with iPhone questions for nontechnical people like me. Very friendly people.

Jo
Review №75

These guys fixed my granddaughter ipad fast and for a great price. Awesome folks!

La
Review №76

The most amazing experience ever! My phone was cracked to hell and due to the young lady there it looks brand new!! Thank you so much for your professionalism and great service!

Ma
Review №77

I would like to thank the staff for how proffesionallp they treat their clients and yet still have a personal interaction. I am technically challenged and have had to go in for assistance with putting my case on my phone and how to find my cellphone. Dont laugh at me, laugh with me😊. Never have I felt belittled or silly for my problems. They are very knowledgeable and helpful.

va
Review №78

They fixed my phone screen at a reasonable price and did a great job! The guy was super personable and nice and even fixed my broken home button for free. They rock. 10/10

Ka
Review №79

Very friendly and prompt service. Simple explanations.

Jo
Review №80

Maybe great for cells. Not my experience. Repair for laptop requested in Nov. 2016. Got a refund Jan.31 2017. Made several visits to inquire, never got an update by phone on when they would be able to fix my laptop. The two people I spoke with were certainly nice, but Im still looking for a place to fix my laptop that I thought would be fixed just after Thanksgiving.

Ma
Review №81

This was one of the worst experiences I have ever had trying to get a phone fixed. I came in with a cracked iPhone 6 Plus screen and was told originally the cost of fixing it would be around $100. I mentioned to the worker there that I also thought my phone had the 6 plus touch disease. They replied, “Oh I see, that’ll be around $150 then.” I said that was fine. A couple of days went by and I had no update on my phone. I called and they told me it would be finished the next day, then the next day came, no call, I called and they told me the next day would be when it would be definitely finished, next day came and there was no call. This continued for almost 2 weeks. I was out of a phone for 2 weeks! Finally the day comes where I can pick up my phone. I get there and they charge me $300! I said excuse me, I was told this would be 150? They said oh no sorry it’s $150 plus the original price. I let it go. A couple months later, my new screen stops responding. I call and say that it’s ridiculous, I just want my money back or I want some type of other compensation and they tell me we can’t do that, if the screen is the problem then we can replace it, if the touch disease is a problem, our warranty for that repair is 60 days. SIXTY DAYS IS HOW LONG THEIR REPAIR IS GOOD FOR. I say no, I’m done with this, I had a terrible experience the first time, I just want my money back. They refused. Do not get your phone fixed here, incredibly hard to work with them and terrible at communicating.

Pa
Review №82

Fantastic service! Not only do they fix cell phones, they also have a good deal on gently used ipads!

Or
Review №83

Great costumer service, I had my battery on my iPhone replaced and Brandon helped me out! If it wasn’t for him I would’ve ended in Charleston at the Apple store! Keep it up brandon and his team!!

Mi
Review №84

I will take all my cell phone and computer problems here from now on! Great people and great prices, plus fast service! Fixed my sons iphone for much less than the cost of an insurance replacement. And, lifetime warranty on the tempered glass screen protector! Highly recommend

Si
Review №85

Friendly staff. Took care of a broken Ipad only to realize the wall charger had broken off inside. They were able to remove the tiny pieces and didnt charge me a penny for it. #MadeMySonHappyIll keep coming back without hesitation!

SA
Review №86

Had great service from Logan and Will today. They helped me out with my issue very quickly and were very polite!

Ka
Review №87

Upon walking in the store a person was being helped at the counter.However, I was greeted with a warm good morning and the salesperson called for someone to assist me. It took no time at all and I was out of there. I would recommend anyone to bring game consoles, cell phones and computers.

Sh
Review №88

Quick and efficient! And they didnt charge me to repair the phone...it took them less than 5 minutes to restore power!!!! Highly recommended!!!!!

Li
Review №89

Tori is the best! So much help she offers!

Br
Review №90

Fast and friendly service. My daughter and I was super excited that they could fix her gaming system.

Be
Review №91

I love CPR Repair! The phone cases they sell are unique, and they fixed my I-phone in less than 30 min.

Lo
Review №92

Ryan just literally made my day, he helped me with my car key so I can drive. This is a trustworthy place!!n

l
Review №93

What a great place to get repairs. They were quick to solve the problem and took care of me in less than an hour. Highly recommended!

Je
Review №94

Fast and did a good job

Ja
Review №95

Very helpful and friendly! Easy to get my screen repaired in a very shirt time!

FA
Review №96

I have used this place for repairs twice. Service was great, staff was friendly, and the repairs were spot on. Have recommended them to friends and would do so to anyone.

Da
Review №97

Highly recommend! Quick repair (20 min), knowledgeable, professional. Overall cheaper that taking to Apple Store in Charleston or Charlotte.

Be
Review №98

Ive been to CPR in the Vista 2x and the Irmo location 2x as well. Ive had a great experience every time.They took care of a bad camera and bad battery on my old phone for super reasonable prices and were really upfront about everything and explained the service really well.Most recently, at the Vista Location they fixed a bad battery for me - I was waiting there bc it only took about 45 minutes, so they brought the phone out to show me the water damage indicator and also a corroded spot on the battery (which was the issue) to make sure I knew about it.I appreciate them keeping me informed - great customer service and their price was unbeatable.

Li
Review №99

Fast, Cheap to get your equipment fixed.

Me
Review №100

The staff at CPR is second to none. They were so friendly and extremely helpful when assisting me with my water damaged laptop.

Information
30 Photos
100 Comments
4.5 Rating
  • Address:506 Gervais St, Columbia, SC 29201, United States
  • Site:https://www.cellphonerepair.com/columbia-vista-sc/
  • Phone:+1 803-779-5300
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
Similar organizations