user
Joe Machens Hyundai
1300 Vandiver Dr, Columbia, MO 65202, United States
Appearance
Joe Machens Hyundai
Comments
su
Review №1

I like to go to same trustworthy salesman.He does a great job of meeting my needs with the right car.Edward Broaddus is great. Not pushy.He worked hard to make a fit and he did it.I go back and can ask him questions.He appears to have a lot of customers as while I was there he had happy people coming in to see himAbout their car.He is the best !

Ja
Review №2

I live in Louisiana and was in the market to purchase a new Palisade. I shopped from New Orleans to Houston. What I found was every dealership I went to increased the price ABOVE MSRP by about $4,000. I wanted a specific color with specific features. I found a matching vehicle online at Joe Machens Hyundai that was being sold at MSRP and not a penny more! My Sales Professional was Daniel O’Brien. He was AMAZING!!!! He went above and beyond to make sure the sale was seamless and offered exceptional customer service after the sale was complete. My vehicle was shipped via a trucking company to my doorstep for $1200 which I found to be very reasonable. If you are considering doing business with this company, don’t hesitate!! If I’m ever in the market again for a Hyundai, this will be my go-to business.

Er
Review №3

Kyle Johnson was an excellent salesperson. Friendly! Responsive to telephone communication. Extremely knowledgeable about the Hyundai brand and the various vehicle models. Well versed on the myriad of electronic accessories on the 2022 Santa Fe. We couldnt have been more pleased.

Na
Review №4

Service was great as I did not wait too long. All employees are professional and have the positive attitudes. I had an issue with the GPS screen being blank and Mr. Mark Kaufman fixed it just by turning on the engine. He has the magic touch. Even if you live a little far away, just go visit this Joe Machens Hyundai service and I am sure that you will agree that this place is the best!!!

Te
Review №5

My car buying experience was straight forward with no hassle. Dan (who no one else will get the pleasure of working with because he retired!) was absolutely fantastic! The finance manager Will went over all extended warranty questions and was informative and patient. We had to travel 120 miles to get our new Palisade, but I would (and will) do it again!

mi
Review №6

Excellent sales team. Need more finance people so the process goes smoother.

Ke
Review №7

Keith did an amazing job of getting me in exactly what I wanted. He made himself available and helped me out financially. Super knowledgeable of the car and very friendly. Overall great experience!

Jo
Review №8

We actually drove almost four hours from home to get to Joe Machens Hyundai to buy our new Hyundai Tucson, and it was worth the drive! They had the exact vehicle we wanted and everyone treated us kindly and with respect throughout the whole process. Working with Daniel was especially pleasant. We highly recommend Joe Machens Hyundai!

Ra
Review №9

I recently purchased a new vehicle from this dealership. Keith Nigus was my salesperson. I had a great experience dealing with him. He is very knowledgeable and honest about pricing and information.Mine was an out of state transaction and Keiths team took care of everything. I would definitely purchase another vehicle here.

An
Review №10

Drove 2+ hrs to pick up my Tuscon and my experience was amazing. From the initial call to the final signature Daniel and the other people at the dealership were great to work with. No one was pushy, they were transparent and fair with everything, and the whole process was smooth. Will in financing explained everything in easy to understand terms and was honest with everything he was offering. They were the exact opposite of other dealerships I dealt with in trying to get the vehicle I wanted. Will definitely make the trip again when Im in the market for another Hyundai!

De
Review №11

My fiancé and I went in yesterday not really sure if wed be able to settle on a larger vehicle for our growing family. The staff really accommodated to all our needs and went above and beyond to give us a great experience. Needless to say we have our new vehicle and were extremely happy. Go here for a wonderful experience.

Ri
Review №12

This dealership has gone above and beyond. Ive done business with them twice, and salesmen Daniel, Edward, finance manager Will, and General Manager Jeff have treated me courteously and professionally, as well as other staff. I try to refer individuals to this dealership and to other Machens dealerships, not only due to their exceptional service but also because of the exceptional deals they put together. They send out the best cookies to customers, subsequent to the sale, too!

An
Review №13

If I could give them 6 stars I would. Dylan Haas took care of me and my family from the moment I called the dealership. Finding a the car we wanted was stressful enough, but Dylan made it super easy on us. He communicated great, kept his word, and was prompt. I haven’t met a sales person who seemed to have good intentions like this in a awhile. Dylan Haas deserves a salary bump, period. I will send business I know of towards him and him only.

Sp
Review №14

Daniel O’Brien and the Joe Machens team in Columbia made my first experience buying a car a seamless one!They were knowledgeable about their product and made sure that my needs were met!I would recommend this team to anyone!

KA
Review №15

Had the VERY BEST service with Joe Machens Hyundai. The customer service and willing to listen to my wants and needs made buying my new Buick from them an EXCELLENT experience. I will definitely be referring my friends and family to them in the future.

Bl
Review №16

Great experience all around! Drove a long ways to look at this vehicle and did a lot of the application process via the phone and online. Was extremely happy with the personal experience and price! Shout out to Lio who was new and was a great and very easy sales person to work with. Would recommend this place to anyone!

Be
Review №17

Keith at Joe Machens was amazing to work with. He found the vehicle I wanted and even though it was a few states away he made it happen. Everyone at the dealership was friendly and helpful. I highly recommend you purchase your next vehicle from them!

Jo
Review №18

Very nice establishment. No pressure sales. Very friendly. It was great to work with them. I will buy from again! My sales person was Dameon and Dan stepped in because Dameon had an important engagement and was scheduled off that day! I would recommend either of them!

Ju
Review №19

Great experience with my sales rep. He agreed to it offer on the car I really wanted even though it was steep. And I was in the road within 30 minutes of being there. Very friendly people very fast service. I highly recommend purchasing a vehicle from them. I know I will be back for another in the future!

Vi
Review №20

The service department staff was great!! Efficient, kept me up to date, friendly! Will definitely be back!

Ke
Review №21

Very positive experience. Both Daniel OBrien and Jeff Rackers were excellent to deal with. Got an exceptional trade-in. Quoted price was all-in without any hidden numbers (my lease included Gap Insurance without having to ask). While I have had difficulty transferring a vanity plate with other dealerships, this was exceptionally easy and transparent. Very pleased.

Ka
Review №22

Usually, buying a car at a dealership is a headache and a hassle, however this car buying experience was excellent!!! Doni gave wonderful customer service from start to finish. He informed me of the several incentives that allowed me to purchase a great car at great price! He was very knowledgeable about the car’s features. He waited until the deal was complete before he left for the day, even though the dealership was technically closed once I finished up in finance. Kyle was very patient and thorough during the financing process. He answered all of my questions and double checked the paperwork to make sure everything was accurate and complete. Thanks guys for making this car buying experience the best!!!!

Bo
Review №23

Great value on the trade in. Made the transaction quick and painless with a great rate. Mason did a great job.

Ha
Review №24

This was my first brand new car I purchased and they helped me every step of the way. Despite the car shortage they found the car I was looking for less than a week. Will definitely be traveling 2 hours to purchase my future vehicles from them. Thanks Daniel!

Bi
Review №25

I drive my first Toyota Camry from 1998 to 2004 and my second Camry from 2004 to 2021. I took a Leap of Faith snd bought my First Hyundai Santa Fe. So far I love it🤗🥰😍. I really like sitting up higher! I felt vulnerable driving in a sedan staring at the big front and back ends of the big A!! Big Horn Ram Dual Cab trucks and big Dually Farm Trucks with Cattle guards and huge hitches. The Santa Fe fits this 4foot 11 inches lady just perfectly!!

De
Review №26

Terry was very helpful with our transaction. We did have to wait a long time for our financial paperwork. I was there over 7 hours, made for a Long Day.

St
Review №27

I worked with Mason, she made the process of trading in and buying much more enjoyable. I would highly recommend her to anyone.

Am
Review №28

Our experience buying this vehicle at Joe Machens was fantastic from start to finish. The entire process took less than three hours, including a test drove of two separate vehicles. We will definitely do business there in the future!

Ho
Review №29

Doni Whittier and the team at Machens went to extra mile to help me buy a car and pick it up at the dealership. Their professional approach to their job was evident. I would recommend Doni and the entire team at Machens without reservations. They are the best!

An
Review №30

Doni W. Is a low key salesman that will take good care of you. All of the staff are eager to help.

An
Review №31

I am updating my previous review due to the speed and execution of aid needed. We had a mix up on paper work resulting in me being short tempered and irrational, I do deeply apologize for my actions. My experience was very nice, Dan was instrumental in ensuring my purchase was as perfect as can be. In the end though I can not recommend Joe Machens Hyundai enough, the care for my personal purchase was out of this world that I am completely surprised.

Sa
Review №32

We have had a great experience so far! Damien Nowak was a great salesman. He knew the ins and puts of the car, wasnt pushy, and was patient as I asked a ton of questions. I have been super happy so far!

Ch
Review №33

Everyone here has always been very helpful and took the time to make sure I truly understood what was needed or being done.

Jo
Review №34

Our purchase was really fast and straightforward. Dylan helped us to get the best deal we could get and his colleague guide me through the specs and safety features of the car for us to have the best experience riding our new vehicle. Thank you guys!

pe
Review №35

This is the third car we have bought from Joe Machens Hyundai. Our experience gets better each time. The attention and service they provide their customers is above and beyond. Lio, our sales person, was truly wonderful. I would recommend this dealership and this salesman to anyone looking to buy a car. Great experience!!

Da
Review №36

Our salesman Daniel was very kind, helpful, and honest. It was a very laid back, no pressure experience which we really appreciate. The manager who we did the paperwork and such with was great too. We would definitely recommend this dealership to others.

Th
Review №37

I want to thank Mr Dan Schoonover for helping me acquire my new car! Thanks for your friendliness and professionalism!

Ma
Review №38

Hyundai hooked me up with my mileage service, had me in and out before I could even think about it. Highly recommend them if your needing your car serviced.

Ch
Review №39

Daniel did a great job making sure I was taken care of

Da
Review №40

We really enjoyed the buying experience at Joe Machens Hyundai. Daniel was our salesman and he was outstanding. We felt no pressure and he answered all our questions. We are happy with our purchase of a Tucson and recommend this dealership and Daniel to others

Da
Review №41

We had a great buying experience at Machens Hyundai. Daniel was our salesman and he treated us professionally without pressuring us. He answered our many questions and spent lots of time with us. We feel we bought a great vehicle from a great dealership and we recommend Machens Hyundai highly!

mi
Review №42

My experience with Damien and William was great. Both were very professional and knowledgeable. They answered any questions I had in detail and made me feel comfortable with their professionalism. It was a very straightforward process and I’m very happy with my first car purchase!

Ch
Review №43

Best car buying experience ever!!! Doni was great to work with! Rest of the staff was awesome!!

Ni
Review №44

Our salesperson Tim was AMAZING, he completely changed the way I view car dealerships and made our car buying experience the best it couldve been! And it didnt stop with him, Will in finance was the nicest as well! He explained everything in detail and was an all around good person. Were SO GLAD we drove the hour and 15 minutes to go to Joe Machens Hyundai!

Pa
Review №45

Joe Machens Hyundai is an excellent place to shop. Second time buyer. No hassle, no fast sell, just honest old fashioned let sit down and talk. Daniel OBrien is the best. He asks you what your needs are, what your wants are and does everything to combine both to get you what you want for the price you want. The sales staff and the service staff have an excellent relationship . They go above and beyond to get your car in and out and make you feel comfortable while you are there. Will not buy from anyone else.

Ma
Review №46

This is the second new vehicle I have purchased From Joe Machens. Both purchases have been outstanding.It is so refreshing to actually have a dealer who will work with you in purchasing a vehicle. I have been to dealers in the past who would try to tell me how lucky I was to have found them, and if I dont take their deal, well, Ill be back later begging them for a deal.Damien Nowack was outstanding, as was everyone else I met.I have had great luck with Hyundai vehicles, and Joe Machens is just the icing on the cake.Thank you to the Joe Machens team!

St
Review №47

Friendly, willing to listen instead of just running you thru the car sales tactics, and professional. My Salesperson Daniel and Jeff the GSM were great

Ad
Review №48

Great experience for the third car I got from the group! They will always have my business!!

Ja
Review №49

I experienced prompt courteous service at this location. Above and beyond my expectations.

Ti
Review №50

I would like to thank those at Joe Machens for working with me I never thought it would be possible given my credit history i had to pinch myself to make sure it wasnt a dream i love my car and I thank God for it 😁

An
Review №51

Daniel OBrien and Becky Lynch are awesome. I worked with Brian online first to find a vehicle. Visited Columbia Honda to compare and were really not eager to sell me anything. I visited Machens and met Brian in person he remembered what I was looking for and worked with me regarding my budget. Instead of getting a used vehicle, I was able.to purchase a new vehicle with the specifications I needed and the right price point. Becky also help out with the sale and I drove away in a new vehicle. Highly recommend working with Daniel and Becky. No pressure and they treat you like family.

Ad
Review №52

Keith was able to hook us up with a great 2021 Hyundai Elantra SEL. No overly pushy sales tactics, really informative test drive, and overall pretty comfortable experience. A few days in and I’m loving the car I bought here!Only con is that finance was pretty pushy trying to sell you extra warranties on top of your vehicle purchase- but I guess that’s pretty standard for most dealerships. It’s a fun exercise to see how many times you can say no before they give up.

Ju
Review №53

Better off to go to Jefferson City or Kansas City! Terrible experience! Horrible customer service! First they said the car wasn’t on the lot and then I found it. Then it wasn’t for sale and then it was for sale. Got into filling out information. As soon as I mentioned I have an employee discount, it wasn’t for sale again! Worst experience ever! Dylan and Jeff were very unprofessional!I was led on and ended up being extremely disappointed.They went back on their word several times. Very untrustworthy!

Le
Review №54

My experience with Joe Machens Hyundai was absolutely the best I have ever had purchasing a vehicle. They were willing to work through text and email and secure a deal before I came to the dealership. When I did enter, everyone was wearing a mask which I loved considering the pandemic. Excellent service! Will definitely go back!

ra
Review №55

Got a new Palisade from these guys. The experience was top notch in every way. It was well worth the 2-1/2 hour drive.

St
Review №56

4 1/2 StarsI drove 3 hours round trip to shop here! It took me three tries to find a Hyundai dealer that didnt try to play games (see below*). Because of the distance, they worked with me via phone calls and Docusign to make sure I knew exactly what the terms were. and I only had to go pick up the vehicle when I was ready. They never tried to hide fees or sneak in any costs that werent fully disclosed. Im taking one half star off because the first salesperson I spoke with on the phone said hed get some information for me and call me back, but he never did. I had to call back a few days later and start over with a new salesperson.*I first tried to buy a specific Hyundai from a Hyundai dealer in St Charles. Unfortunately, they tried to play games with Hyundai incentives and financing. Nest, I went to a Hyundai dealer in Hazelwood with the intent to purchase. Id consulted with a sales person and sales manager via phone the two days before my visit, thinking Id covered everything, only to have them add a $5000 market adjustment to the price listed on their website, and tell me their discount listed on the website was actually Hyundai incentives for which I didnt qualify.

St
Review №57

Working with Daniel and Will was an amazing experience, they both made the car buying process simple, easy, and awesome.

Ja
Review №58

I purchased my new Santa Fe here 2 days ago after buying my 2006 Santa Fe here new. Throughout my years of coming to the dealership for maintenence, the Staff have always been attentive, caring, and wanting to do what was best for me. I knew when it was time to retire the 2006, I wouldnt go anywhere else but Joe Machens Hyundai. And I was right..the same prompt, attentive service, no pressure, lets get you what you want/need attitude Ive always encountered here. Lio, the Salesman was amazing..his depth of product knowledge, benefits, attention to detail and his ability to listen to what I needed made the experience easy and relaxed. Jeff assisted in finding me the most car for my money, Will went over all the paperwork so I was clear on every detail, and Mason was very supportive as well. Other Staff we encountered express congratulations on our purchase. I loved my 2006 Santa Fe...I put that car through some stuff over the years and it did everything I needed it too and more. I knew Id stay with a Hyundai product and I knew I would get it from Joe Machens Hyundai in Columbia.

Me
Review №59

Edited: I was contacted by management and was able to find a satisfactory solution. Seems to have been an honest mistake with poor oversight, and not intentionally malicious.Extremely disappointed with this dealership. Inquired about a used car, the salesperson instead found me a great new car, same specs, for less money. I was told it was a service loaner but was in great condition - no flaws inside or out, cleaned up beautifully, etc. Went ahead and purchased, spent $650+ to ship to OKC, and when it arrived all but TWO inside surfaces are damaged! Several inch-long deep scratches, gouges in all the plastic... I have text receipts of the stated condition and unfortunately all the pictures sent to me concealed the damage. Be sure to ask questions and request detailed pictures before purchasing!

Ta
Review №60

Dan Schoonover was so knowledgeable and easy to work with! We had such a great experience!

Ki
Review №61

2nd time purchasing a vehicle at Joe Machens with Daniel! Helpful, friendly and he made our purchase smooth and quick! Well worth the 2.5 hour drive from KC!

Do
Review №62

My experience with Machens Hyundai was very good. I could sense from start to finish they wanted everything to be to my liking, which it was. With a car with so much technology it was very nice to have a team member spend time with me in the car demonstrating all the features. I’ll be back!

Al
Review №63

Purchased a used van on May 31st with expectation to receive the title within 30 days. On June 13th, the AC quit working while on a family vacation. We found out that it was almost completely out of refrigerant. Repair cost was nearly $800. Dealership told me this is not something that they routinely check other than making sure the air feels cold.Contacted the dealership multiple times over the span of a couple weeks in efforts to find out about when the title would be in and if there could be any help with the cost of fixing the AC and was told the title was on its way and that the car was purchased as is, so there would be no help with the cost of fixing the AC.Finally spoke with the general manager on June 28th in regards to the title and was told the title had still not arrived and that I would need to bring the van back to them until the title did arrive and that they were willing to cover the cost of fixing the AC and provide us with a loaner vehicle until our title did arrive.The first vehicle they gave us would not hold our entire family so after a few days, they offered to lend us a van. After a few days of having that van, they told us they needed to trade that van out and get us a different one as they had someone wanting to purchase the one they had lent us.Finally on July 16th, I reviewed a call that my title was in and I could come pick up the vehicle I had purchased.All in all, we love the van even though we know it has some problems we will need to fix in the coming months. Mostly small mechanical things we knew about when we purchased the vehicle. After, the Joe got involved (the General Manager), the salesman was apologetic and really attempted to be kind in our dealings. This is the first time Ive ever purchased a vehicle from a dealer and after this experience, I dont know that I will do that again.Im sure they are probably great at selling new cars, but at the rate used cars seem to come and go and our experience, its clear that communication and expertise in knowing the facets of the business arent that important.I understand that the market is tough right now and from what Ive been told the Missouri Department of Revenue is extremely backed up, so titles are being delayed. For me, it would just seem wise to make sure I had a title in hand or some sort of system in place to ensure the title wasnt going to be rejected for any reason before selling a vehicle. It would also seem wise to ensure communication was clear to all parties involved within the dealership.I had multiple conversations with the service manager about what was needing to be looked at, even after I was told it was going to be looked at. He shared he was not fully told of the situation and wasnt fully sure what he needed to check. Upon delivering one of the vans as a temporary loaner, found that the driver thought we had purchased the van and wasnt aware it was just being loaned to us.Again, it could just be my experience, but it has soured my perspective of what I thought would be a reputable dealership based on the name and longevity of being in business.

Sc
Review №64

Dylan was very helpful and I was able to do everything over the internet. Drove up one morning and everything was ready to sign and he showed us how to use all the fancy tech it has.

Mi
Review №65

Great people to work with, fast service. Made sure I was a satisfied customer when I left! And picked me up when I didnt have a car to drive to get there!

St
Review №66

I just bought a Hyundai Santa Fe 2020 with them and they are amazing. I live in SC and they are sending my car to me. It was a very easy shopping experience that I have had. Daniel and Will are they best to work with. They will help you in any way possible.Thank you so much cant wait to get my rainforest color Santa Fe!!!!

Cr
Review №67

Bought my first new car ever and Lio and the folks at Joe Machens Hyundai made the experience even more memorable than it would have been!

Da
Review №68

I recently purchased a new 2022 Tucson at Joe Machens Hyundai in Columbia, MO. Everyone that assisted me was very knowledgeable, friendly, and extremely helpful. I would definitely recommend them if you are looking for a new vehicle. I also want to mention that the warranty and maintenance package they have on new vehicles is outstanding. Go check them out.

Mi
Review №69

I contacted Joe Machens Hyundai to inquire about a couple cars they had. I had nothing but a positive experience. Daniel was prompt at answering all of my questions. I ultimately chose a different route, but I would not hesitate referring friends and family to reach out to Joe Machens Hyundai if theyre in the market for a car.

Pa
Review №70

The staffs here are wonderful,I received great service especially from my salesman Edward (the man in pink). I recommend anyone looking for a vehicle and need great service to head there.

El
Review №71

This dealership is friendly attentive to your needs will work with you and will make the deal happen. It was worth 100 mile trip from my home to go out to Joe Machens in Columbia. This is actually now the second new vehicle I bought within a 12 month period. Would highly recommend anybody make the trip you will not be disappointed.

Ka
Review №72

I have tried buying from Machens lots before with salesperson who dont communicate or stop communicating altogether. Kyle was VERY attentive and had a sale within 24 hours! This was the best experience I have EVER had with buying a car.

ch
Review №73

Went in to look at the new 2021 Palisade, and trade in our 2019 Hyundai SantaFe XL. There was only one on the lot, but we did get to see and drive it. We both fell in love with it!! It is the hottest luxury SUV going and we understand why.. our Salesman, Dan Schoonover at Joe Machens helped us to secure our new 2021 Hyundai Palisade, it took 5 days to get it, as it was in transit to the dealership, but we are thrilled with it and highly recommend them. You cant go wrong buy stopping in to see them. Test drive one, and you will fall in love with it too.

Tr
Review №74

Inquired about the car via text, Raphael responded quickly and efficiently. Scheduled my appointment. Car was waiting for me once I arrived. Financing with Jeff (I think that was his name) was seamless. Very professional dealership, and friendly staff. Made my buying experience a great one.

Ch
Review №75

Gave me a great deal on my trade in and service was top notch. Thanks to the team for making my first brand new car purchase a great one!

Jo
Review №76

Lio and Damien did a great job and the manager was good to work with. I would by another vehicle from Joe Machens Hyundai when I am in the market, but I think my 2022 Tucson will last a long time. Thanks for a great pressure free buying experience. Go see Lio!!

Co
Review №77

My experience at Joe Machens Hyundai was next to none. I want to thank Lio, Jeff, and Will for making the car buying experience effortless. If you are in the market for a car please ask for Lio!

Er
Review №78

We had the best experience with Doni and Lio!! They were incredibly patient with us, informative throughout the whole process and didn’t push us into a decision we weren’t ready for. We highly recommend them to anyone looking for their next vehicle!

Na
Review №79

My wife and I were very pleased with the service and professionalism of this dealership. They definitely deserve a five star rating. Had exceptional service from Jeff McLaughlin. He worked tirelessly to make us feel comfortable in our purchase and found a vehicle in a timely manner that we love. We’ll definitely keep Jeff and the dealership in mind for our next purchase, as well will be referring to friends and family.

Am
Review №80

Don’t was super helpful and listened to all of my concerns and worked with me to make sure I got exactly what I was looking for. Doni was patient with my every step of the way.

Jo
Review №81

Daniel did everything he could to make the right deal work for me with my new Hyundai Veloster!

Sh
Review №82

Daniel and Will were amazing very knowledgeable, personable and accommodating, this will be my 3rd purchase from Machens Hyundai theyre amazing and the service as a whole is truly 5 star thank you guys again!!

De
Review №83

I have purchased over 20 new vehicles in my lifetime and this was by far the best experience i have had with a dealership. Most places treat women a little different but here i felt like I was the important one. I was not pressured at anytime, if I said I didn’t want that add on just accepted it and went on.

Se
Review №84

Worked with Doni at Hyundai to get a 2021 Sonata. He was polite and easy to work with. Financing at Honda was fairly streamlined also with suggestions to get what I needed for years of trouble free service hopefully. So far so good!

Em
Review №85

I will definitely think about stopping by Joe Machens Hyundai to buy my next car first, specifically working with Rafael and Jeff. My experience was excellent and painless. I was in and out of the office in record time and they had my car in excellent shape. I am absolutely impressed and pleased.

Ka
Review №86

Tim Colton was amazing with working with me from home. He was able to help me fill out as many papers as possible electronically and brought everything to my home that I couldn’t. Tim communicated quickly and in detail via text. Absolutely the BEST salesman I have ever worked with.The finance department reached out quickly to explain all the costs and options I had as well.All in all the BEST and quickest car deal I have ever completed.

Jo
Review №87

Excellent experience at Joe Mzchens Hyundai. Dan the sales representative explained the options of the car I was considering purchasing. He then reviewed all the special offers available. The offer for my car by the Joe Machens Hyundai was very good and made my decision to purchase a 2020 Santa Fe a good one based warranty and the quality of car . The financial options for funding was very good. I recommend Dan as a sales representative. He was excellent to work with. I give Joe Machens Hyundai, Columbia, MO a 5 star rating based on my excellent experience.

Ke
Review №88

Everyone was super friendly and efficient. I worked directly with Doni and he made sure the transaction was smooth and seamless.

Te
Review №89

The staff especially Kyle were very helpful in getting the process done fast. Overall a wonderful experience and Id highly recommend JM Hyundai to everyone!

An
Review №90

Me: rolling in with my 03 Camry, 6 CD changer and automatic windows. Nevermind the fact that a CD has been stuck inside since 2016. You: 22 Tucson, touch screen, sunroof, alloy wheels, air conditioning.I glance over, unable to turn away from the glistening sparkle of the Quartz body color. I climb in, unable to resist. As I sit down and settle in, I notice the way the seat hugs my curves and makes me feel alive. Theres something exciting about the unknown. I feel nervous as weve just met. I fumble around like its my 1st time. Not wanting to let my nerves get the best of me, I turn him on. He willingly comes to life.The engine may only be a 4 cylinder but he rides like 6, easy, smooth, powerful. It takes me no time to get used to how he handles, And soon enough, Ive taken control. I tighten my grip and push hard to get the most out of the ride. It doesnt dissapoint. I end feeling excited but satified.Needless to say I hand over my money. I knew in that moment he was mine.

J
Review №91

Our search for the Palisade began a year ago at a different dealership close to where we live. The team at Machens, 95 miles away, ultimately earned our business because they treated us right. They sought out the exact Palisade we wanted. Our salesman, Kyle, was an ace. So polite and patient to work with us by phone and email until the vehicle arrived on the lot and we could go close the deal in person. Will (finance) and Jeff (sales manager) were also great to work with. We appreciated the detailed explanation of the warranty as this helped us make a decision that best suited our needs. The all season liners we ordered were on back order but they have agreed to ship them directly to our home so we don’t have to make another drive. It’s a shame we plan to keep the Palisade for years to come because we wouldn’t hesitate to do business with them. Well worth the trip to have a great experience from start to finish! We couldn’t be happier.

Do
Review №92

We had an awesome experience with Kyle and Dylan on our 2021 Hyundai Elantra on Memorial Day. It was well worth the drive from St. Louis. If in the market for a Hyundai I would most certainly check them out.

Ma
Review №93

Was a pleasant experience, Dan worked with me to get me in the car I wanted.

Br
Review №94

The sales person, Doni W, as well as the finance person were very personable, no- pressure, grand people. I was able to do a contactless test drive that really allowed me time to decide on purchasing the car with no regrets.

Ma
Review №95

Joe Machens Hyundai took great care of me! It was a very fast and smooth process!

Co
Review №96

Purchase was made simple and they were very informative. Followed-up to answer lingering questions and provide prompt assistance.

Te
Review №97

Every aspect of this transaction was excellent! After experiencing the problems of trying to deal locally, the 240 mile trip to Columbia was worth it and we will purchase again from this dealership.

do
Review №98

New car buying experience could not have been any quicker or easier!

As
Review №99

Keith and team were extremely helpful! They worked with me on my credit since I’m still trying to bounce back from stupid young 20s decisions. Was there well past closing time, the team did not rush me or annoyed with me or my husband. They were very patient and informing. They worked hard for us, and we will definitely be back when it’s time for our next purchase (even though it will probably be a while!!)Thank you Keith and everyone else that helped us get into our 2021 Kona!!

Jo
Review №100

Rafael was our salesman. He was very knowledgeable on all different types of makes and models. He found us the perfect truck within our budget. He worked with Becky a sales manager to get us the paperwork electronically very quickly. They both were amazing to work with and made us feel very confident in our truck buying experience.

Information
67 Photos
100 Comments
4.6 Rating
  • Address:1300 Vandiver Dr, Columbia, MO 65202, United States
  • Site:https://www.joemachenshyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 573-466-4579
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations