Braden Schlueter, the Lincoln Advisor at Joe Machens Lincoln, is always so helpful to us. He helped us out with a loaner car when we had doctors appointments while our car was being serviced, is great with scheduling the Lincoln Concierge Services, and was also very friendly when helping us with our latest service bill. Will definitely keep using Braden and Joe Machens Lincoln for our service. A++++

I just Love the people that work here! They are so nice and respectful. My car was in the body shop and Jim kept in contact with me. When I got my car back it looked awesome!!!

Braydon was absolutely amazing to work with during my service experience. Because of his excellent customer service, superb communication skills, and attention to detail, I will choose to continue having my car serviced with Machens Lincoln.

Brian Hardaway and finance department were super awesome with my car needs and financing. Managed to get into a new car with little trouble.

Jason at the Collisions Center has been absolutely fantastic to work with in getting an estimate for my deer impacted equinox! I am out of state. He has been available and patient with my inquiries and I feel that he cares about the customer and making sure the mechanics and technicians are doing an excellent job on the repair. Highly recommend so far!

Very bad experience with the service department. They did end up making it right in the end but should have never happened the way that it did and do not recommend anyone taking their vehicle here to get serviced until things change - probably need a change in the director position!

Excellent Service

Cameron was absolutely fantastic. This is the second purchase we made from Machens. They always make our buying experience enjoyable.