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Chapel Hills Vision Clinic
2438 Research Pkwy Suite 200, Colorado Springs, CO 80920, United States
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Chapel Hills Vision Clinic
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Je
Review №1

The staff is friendly, efficient, and goes out of their way to help. As a person in a wheelchair some things needed are a little difficult getting set up to accommodate me. Jessica went beyond kind to be sure I was comfortable with all the machine set ups and the pretesting went quickly and smoothly. My appointment began on time with no waiting and was a pleasure the whole time. I was able to be out in under 40 min. from arrival. Ive been a patient with Chapel Hills Vision since 1986 and appreciate the excellent evaluations, testing, and treatment Ive consistently received from Dr. Guhl and Dr. Cid.

To
Review №2

Chapel Hills Vision is a great provider. The office is very welcoming and warm; the staff is always professional and courteous; the equipment is new and modern; and the Doctors are all amazing and very knowledgeable. I have been a patient for over 20 years and have been lucky to have had one provider. Highly recommend this Vision Clinic!

Za
Review №3

I went to Chapel Hills for the first time this month. I had an absolutely wonderful experience! My doctor, Dr.Toledo, was AMAZING! She took great care of me, she was patient, answered all of my questions and really helped me understand what was going on. Truly wonderful staff and everyone was so sweet and caring—they really know how to take care of clients!

Ra
Review №4

My wife and I have been patients of Dr. Cynthia Cid as our optometrist for several years and we highly recommend her. She is outstanding in her competency, care, professionalism and friendliness! The equipment at this clinic is state of the art!

Ma
Review №5

Great staff and service! Everyone I came in contact with was courteous and helpful. Also, everyone was very patient in assisting me and my husband.

La
Review №6

This is the best vision clinic I have been to. Dr. Cid is phenomenal, she has my contact prescription and fit perfected!!! I never hesitate to refer people to this clinic.

Ra
Review №7

Facility was very clean. Staff was friendly, professional, thorough, and caring. I wish, wish, wish I could remember the name of the amazing young woman at the front desk - she definitely went above and beyond, excellent customer service.

La
Review №8

Dr cid is so friendly and has worked hard to make sure my contacts are exactly what I need! Jennifer works her butt off to make sure I am happy! Best place for eye care!

Ma
Review №9

Dr. Frerichs was great with my 11 yr old and 16 yr old sons. Two days before their appointment I had gotten something in my eye and couldnt get it out. I mentioned it to him and he found time to fit me into the schedule. He was able to remove the foreign body that had been driving me crazy for 2 days. Thank you for your excellent service and care!

Ka
Review №10

I love Chapel Hills Vision! They are so professional, on time and helpful! Not only did I get a great eye exam with great explanations, the lady helping me choose frames gave her opinion so I could find the best fit for me.

Ge
Review №11

This is the best shop in town, hands-down. I can’t recommend them enough. I have new insurance which forced me to go elsewhere. I miss Chapel Hills Vision Clinic more than one can imagine.

Ma
Review №12

Very courteous, and friendly staff. They dont try to push stuff on youthat you do not really need... Very helpful... thanks all

Ke
Review №13

Dr. Frerichs and staff are great! My family loves how quickly they bring us back and the quality of work they do. I would recommend this office to anyone!

Fr
Review №14

Very pleasant staff and doctor. Everyone did a great job of explaining their part, especially the woman fitting my glasses as at an advanced age I’ve never worn glasses before. Highly recommend!

Kr
Review №15

This place is superlative in every way! The entire staff goes above and beyond to be both friendly and efficient. Dr. Cid is diligent about finding the best solution to any vision issue, and has a connecting and outgoing demeanor. My husband and I have both been patients here for many years and recommend it enthusiastically. It’s first class all the way.

Br
Review №16

Really disappointed in this office. While they’ve never “wow-ed” me, after several years of using them, I’m finally leaving. The front desk staff is crazy disorganized. Over the years, I’ve been over charged, they can’t seem to get me my records now to leave. We recently changed insurance. The insurer’s site shows them as a provider. They can’t figure it out. I spent hours dealing with them. They didn’t keep me update or call back in a timely manner even though I’d explained my husband needed replacement glasses ASAP. Also, during the height of Covid, office staff would pull up their masks to talk to my kids. They also wore masks below their noses. Not what you want during a pandemic. Do yourself a favor and find a better eye doctor.

Ca
Review №17

I right on schedule. Everyone on the staff was prompt, friendly and professional. Dr. Cid conducted a thorough examination of my eyes, answered all of my questions, and gave me suggestions of how I can better care for my eyes.This is a great group! I highly recommend them to anyone looking for eye care specialists.

Da
Review №18

I have been a client with Chapel Hills Vision Clinic for many years. The office staff are professional and courteous. Dr. Cid has provided excellent care for my vision and eye health, 2nd to none. I have recommended Chapel Hills Vision Clinic to all my family and friends and look forward to many more years here of supreme eye care.

Ma
Review №19

Being going to Chapel Hills Vision Clinic for years Dr Guhl and the staff are the greatest ,very friendly and always very professional I would highly recommend them!

Em
Review №20

Dr Cid and all of the staff are great. Ive gone to Chapel Hills Vision Clinic for years, and feel my eye needs, often tricky, have been thoroughly btaken care of.

Ma
Review №21

I’m a few years late, but a couple years ago I was transitioning out of the military and trying to pursue a career in law enforcement. Due to my color blindness, I kept failing the required vision test. I came to chapel hills and they were able to make a custom contact lens that miraculously fixed it. To say the least, I now work for the feds and it’s all thanks to Chapel Hills! Thanks again!!!!

Ga
Review №22

I have been following dr Guhl. since the 70s and Chapel Hills since the 80s and I will still continue to follow them if there were any more stars available I would give them more

Ha
Review №23

My wife and I have always felt that we receive the very best vision care at Chapel Hills Vision Clinic.

De
Review №24

I have never had a lot of people that really cared about my needs. Everyone was outstandingly nice and very attentive to my needs. I will definitely refer my friends and family to Chapel Hills Vision Center.Thanks 😊 againD Carter, Colorado springs,Co

ma
Review №25

Great eye clinic, Dr. Guhl, O.D is great. The staff is amazing they make you feel at home they are kind to everyone and they are very professional at what they do. My son who is color deficiencie i feel so comfortable with the why he was treated that i decided for my husband and i to come to. I hope this is helpful .⚘

AA
Review №26

Chapel hills vision clinic is conveniently located by the shops at briargate and I-25. I live very kind and thorough and have a great shot we can get glasses right there with knowledgeable workers that know what they are doing. If you need a good eye doctor I would recommend chapel hills vision clinic. They have trained our family very well

Ca
Review №27

Always a great experience ! Professional, pleasant and knowledgeable !! Spends the time to answer every question and explanations are easy to comprehend !! Confident that my eyes are well taken care of and monitored 🤗

Sh
Review №28

We always have a great experience when we have appointments at Chapel Hills Vision Clinic.Dr. Guhl is always professional and friendly.I recommend them to all my friends.I have been going there since 1984 when they were originally on the corner of Briargate and Union. Have never been tempted to go anywhere else.

Li
Review №29

Staff was extremely friendly and welcoming. Doctor was intelligent and explained everything very thoroughly. Definitely recommend

Di
Review №30

Best place ever! Best service by staff, doctors, and techs. Everyone there truly cares about each client.

Br
Review №31

The staff are always friendly and professional at Chapel Hills Vision. From the receptionist who greeted me, to the technician who did my eye checks, to Dr. Did, and then to the eyeglass shop technician, all were most helpful and personable to me, as well as attuned to my needs. They knew what my insurance covered and let me know what wasnt covered before proceeding. Ive been going here for years and will continue to go there as long as I live in Colorado Springs.

Do
Review №32

I’ve been a long time patient since we moved here over 31 years and never had bad service and the doctors are great and the glass lab is awesome and help a lot in finding glasses you’ll love and back office gals know what they are doing and the front office are fast and helpful. Best in the Springs for eye care.

s2
Review №33

We have been going there for years they are like family! Always great service very kind helpful and a wonderful choice of frames!

Ta
Review №34

Chapel Hills Vision Clinic is the nicest eye clinic I have ever been too. The women working the front desk are so kind and thoughtful. Dr. Cid is amazing. She took the time to explain everything to me and answer all my questions. She also took the time to find me a referral that could meet with me the soonest. I highly recommend this clinic.

Pe
Review №35

Meeting with Dr Guhl is always a pleasure. He takes the time to ensure all my questions are answered thoroughly and in a way I can understand. I can’t imagine going to another ophthalmologist! The office staff and technicians are equally as nice. Such a professional group. Highly recommend if your looking for quality eye care.

Ro
Review №36

This was a very pleasant experience. From start to finish everyone was very nice and a pleasure to work with. Everyone was knowledgeable and I was glad I chose this office.

An
Review №37

Excellent customer service and very friendly staff! Highly recommend this clinic!

mi
Review №38

Been going here for years. Amazing staff. Friendly and professional. Pam out front is great. Dr Guhl takes the time to explain every test and result.

br
Review №39

Great visit! These people are great and I would recommend it to anyone needing glasses or an eye exam.

Ja
Review №40

The people that work are Chapel Hills Vision are just awesome. I love Dr Cid and totally trust her. They go beyond the call of service and wouldn’t want to go anywhere else.

T.
Review №41

Chapel Hills Vision is an exceptional vision center with extraordinary customer service. I have been a client for about 6 years. Every visit is thorough and relevant. I never feel pressured to purchase frames or additional services. The team always gives me realistic advice about my vision needs. Wonderful, wonderful service.

We
Review №42

This was the nicest I have been treated at a doctors office in a long time. It was my first visit and I am a type 1 diabetic with some new vision issues. Very polite and informative. They were also very quick to get my referral to a specialist processed. Glad I went here.

Al
Review №43

Have annual checkups here and the service provided is always excellent. Highly recommend for your vision needs.

Pa
Review №44

New to the area and needing eye care Chapel Hill Vision Clinic fit the bill. They were thorough, professional and attentive. I would highly recommend Chapel Hill Vision.

Li
Review №45

They were great and took such wonderful care of me! 😊

Ke
Review №46

I have received the best professional care i have ever experienced for the past 20 years.

Ka
Review №47

Dr.Frerichs is thorough, gentle, and a compassionate doctor. He listens to the patients needs and I never feel rushed, yet both my daughter and I were out in 30 minutes and my daughter was fitted with glasses. The entire staff is friendly and accomodating.We were very comfortable at our appointment and will be back next year !

co
Review №48

I showed up here without an appointment or being a regular patient at 730 in the morning.. My son was in pain with some sort of debris in his eye. The staff, without even asking for ins or payment, simply said lets have a look right away They took him in the back and the Doctor came in right away. While the nurse took my info, the doctor was looking at the damaged eye. Within monuments the doctor had found the debris, removed it and gave him some eye drops to help with the pain. I wasnt even finished with the paper work and my son was feeling better. This Doctor and staff were more concerned with my sons safely and pain then they were with how they were going to get paid. I just couldnt believe the level of concern they had for someone they had NEVER met before. They are truly the standard ALL should follow. Thank you CHVC , may all of you be blessed.

Jo
Review №49

Annual eye appointment with a new doctor. I wasnt sure what to expect with the social distancing and masking requirements. I was pleased to see that all of the staff are still their friendly and helpful selves. The new doctor answered all of my questions and was very helpful in explaining a change in the inner structure of one of my eyes. This practice continues to exceed my expectations for a vision clinic.

Ki
Review №50

Dr. Goul and his staff not only conduct amazing eye exams, but if I come in and I am having a bad day they turn my frown upside down and Ill leave with my side aching and tears of joy falling from my eyes! Such a blessing :-) thank you thank you thank you!

La
Review №51

The staff here are kind and considerate, I was well taken care of. Thank you to all of the staff and Doctor for the work.

Ra
Review №52

As usual, my experience at the Chapel Hills Vision Clinic was excellent, very professional and personal!

Mi
Review №53

I would highly recommend Chapel Hills Vision. They took the time to go over my vision and recommended what they think would be best for me. I can’t say the last few places took even half that time.

We
Review №54

Not only a super professional group, but extremely kind and helpful people! Love this place, and I recommend them to all of my friends! I always feel well taken care of.

Ca
Review №55

I had a great experience! They got branded items and quality lenses. Plenty of stuff to choose from and they have reliable and friendly eye professionals and workers.

Mo
Review №56

All the staff are super nice! The dr I saw (I forgot his name) was so tentative and caring. After 11 years of glasses he was finally able to tell me what was actually wrong and got me the prescription I should be using. This is the first time I am excited to get my glasses back. He really took the time to figure it out and help me which no one has ever done. Im very pleased with the dr and the entire office. I highly recommend!

Ri
Review №57

Excellent Doctors and staff.

Pa
Review №58

This was my first appointment at Chapel Hills Vision Clinic, but it will not be my last. I was so impressed by the warm and welcoming environment. Every staff member was friendly, patient and caring. It is also very well run and professional in every way. I highly recommend Chapel Hills Vision Clinic.

Ca
Review №59

The doctors and staff at Chapel Hills Vision are consistently friendly, helpful and professional. We’ve been going to them for years and enjoy being in their care. I’d recommend them to anyone!

Ma
Review №60

Everyone is friendly and efficient. The doctor didn’t try to sell me anything, just gave me advice.

Ru
Review №61

Excellent professional service

Mi
Review №62

Half the people in there, employees and patients not wearing masks. Cancelled appointment.

Ch
Review №63

I was very pleased with the personal service experience on this 1st visit. From the front desk to the Dr. to the very end - competent, professional & friendly. Thank you for providing such great service.

Ma
Review №64

Ive been with them for 20+ years and always satisfied with every aspect.

sa
Review №65

The staff at Chapel Hills Vision are always so kind and also professional. Dr. Guhl is awesome, and always takes the time to explain things really clearly. I would highly recommend CHV for a great vision experience. They also have a glasses dispensary on hand for ease of choosing frames and getting glasses.

Ji
Review №66

I have gone to CHVC for 16 years. I now take both of my kids. I love the doctors and everyone else I’ve dealt with! Top notch facility, wonderful knowledgeable doctors!

Lu
Review №67

Always a great experience at Chapel Hills Vision Clinic, from the service at the desk, to the technicians, and the doctors. Dr Guhl is the best. He is always patient, takes time to explain why he makes his decisions and recommendations, and will work through options when there isn’t a simple solution for your vision needs. 10/10 would recommend.

Vi
Review №68

Love Chapel Hills Vision Clinic!!! The staff is so friendly and helpful, Dr Cid is professional and kind, just a great place to go!!!

Ro
Review №69

Great group of people, from the receptionist to the optometrist everyone was excellent.

Gi
Review №70

Dr. Cid and the staff members are all very caring and professional. Plus they stay on schedule, never a long wait.

Na
Review №71

Thank you Chapel Hills Vision Clinic. It’s refreshing to go to an appointment and be seen as scheduled. The staff were happy, considerate, friendly and efficient. The office was extremely clean. I appreciate each of you. Job well done!!!

Wi
Review №72

I don’t know if I’ve ever felt as welcome at any doctor appointment as I did going to Chapel Hills Vision Clinic. Very kind and calming environment and employees. The exam was extremely thorough and they were so helpful in helping me choose the lenses best for my eyes. They spent time with me to go over my prescription and any concerns I had. I would recommend them to anyone.

ke
Review №73

I have been going to Chapel Hills Vision for many years. They are always friendly and professional. Pam at the front desk is lovely and helpful. I am always in capable hands with Betsy and Dr. Guhl. Dr. Guhl always offers suggestions and communicates with care.

Ri
Review №74

Love this place, everyone is friendly and super helpful.Professional and great service, been coming here for years.

Mi
Review №75

First time Patient and the overall experience was great

C
Review №76

Outstanding service, prompt, and friendly staff. From my phone call to my visit, all was excellent. Prompt, professional, and competent.

Va
Review №77

Great staff!! Very professional and also very kind and caring!! Definitely recommend this office!!

Ti
Review №78

As always Dr CID is the best and Lauren was very kind and patient.

Ro
Review №79

Everyone from the door holder to the office staff to the technicians and to David Guhl were professional, courteous, pleasant, efficient and practically perfect in every way.

Di
Review №80

Wonderful staff! Very welcoming and efficient. I am very pleased with my eye care at CHVC.

Lo
Review №81

As always, Kerri at the front desk made me feel so special, and Betsie was her usual very efficient and knowledgeable self in assisting Dr Frerichs, who did a thorough exam and answered all the many questions I had - what a joy to be a patient here!

Co
Review №82

Loved this office!! From beginning to end was great! Pam the receptionist was probably the nicest lady in the world. And Dr. Frarich was wonderful!! Thanks everyone who helped make this experience wonderful.

La
Review №83

I have been a patient of Chapel Hills Vision and Dr Cid for several years and I’m always so impressed by the front desk staff who greet me each time I visit. Not only are they all so very friendly, but they are so quick to acknowledge me, and are eager and competent to help me. For as busy an office as CHV is, the staff who greet me never appear frazzled or frustrated but present themselves with the kindest demeanor and friendliest smiles. They provide the gold standard to which other offices would be wise to emulate!

Ch
Review №84

Very friendly and excellent service!!! Have been serving our family through 3 generations. Can’t think of anyone better to trust your eyes to

Je
Review №85

These folks are wonderful! Olivia spent time with me going through vendors online to locate frames of the size I needed. She ordered frames for me to check out. I selected two frames that were great, one for distance and one for computer/reading bifocals. Olivia then worked with the lab to ensure that my difficult prescription was done correctly. The result was two high-quality pairs of glasses. I have not had such complete, professional, and friendly service provide by any other optician in town! I heartily recommend these folks.

Cr
Review №86

The staff here are kind, courteous knowledgeable and very professional. I highly recommend using them.

Ra
Review №87

We have always enjoyed the professional competent courteous friendly services of Optometrist Dr. Cynthia Cid and the technicians who assist her!!! We highly recommend Chapel Hills Vision Center where we have been patients for many years.

La
Review №88

From start to finish a first class experience. The front desk staff was great and the eye exam was very thorough. Also give kudos to the eye glass girl as she was very knowledgeable and courteous.. Definitely will be switching all my eye care to here!

Pa
Review №89

The staff is very warm and welcoming!My intake was very easy and the eye exam went very smoothly. Dr. Frerichs is a top notch optometrist and is extremely personable with his patients! I felt appreciated as a patient and consumer! The Eyewear staff was helpful, informative and took all the time I needed to make my Eyewear selections!I am extremely glad that a friend referred me to Chapel Hills Vision Clinic! I will never go anywhere else for eye care! Thankyou!

Je
Review №90

Awesome vision center with a lot of people that know their stuff and high tech equipment I was able to see the light when I walked out understanding what was happening with my vision

Ki
Review №91

Amazing people...has been my optometrist since 1983!

Am
Review №92

WOW I love this place. They are so incredibly kind and helpful. Doctor Frerichs was the absolute best. So genuine and charismatic. He explained everything thoroughly, answered all of my questions kindly and was not rushed in his time with me. Ashley, my technician, was just as helpful. Kari at the front desk was also incredible! Needless to say, this team is amazing. All tremendously helpful and kind people from phone call to visit.

Da
Review №93

The best service ever! They are through from start to finish. Take there time with you to answer any questions or concerns. Would diffenately recommend.

Pa
Review №94

The staff is friendly and very helpful.

Je
Review №95

I love the staff!!!! Always so warm and welcoming. Dr. Guhl is very personable and kind. Have been going there as a family for 17 years, wont go anywhere else.

Vi
Review №96

I was on the wait list, and they contacted me when they had a opening, and the care they gave me was fantastic like always !!!! Dr. Cid is amazing. I am very satisfied with the way I am treated.

Sh
Review №97

Amazing visit. The staff was awesome. Love the Doctor.

MU
Review №98

Very professional team in every respect. During a recent visit, Dr. Frerich was very knowledgeable and upbeat. Our family has used Chapel Hills for many years going on 3 generations. We highly recommend them!

Ga
Review №99

Love this place love the staff. Been going for years. Dr Guhl is great wonderful personality and great at explaining and giving good care. Thanks so much. Gayle and Hollie

Lu
Review №100

Everyone from the front office to the doctors are awesome and caring. I was a priority to them which was a great feeling. I will call this my new vison home.

Information
32 Photos
100 Comments
4.9 Rating
  • Address:2438 Research Pkwy Suite 200, Colorado Springs, CO 80920, United States
  • Site:http://www.chapelhillsvision.com/
  • Phone:+1 719-599-5083
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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