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APR Auto Care
2450 E Platte Ave, Colorado Springs, CO 80909, United States
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APR Auto Care
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Ke
Review №1

I enjoy seeing how someone else approaches performing a vehicle task for repairs, upgrades, or safety.

er
Review №2

I Ordered a 3rz engine and had it installed at a local shop around the first part of Aug end of July 2020. It was installed in a 2000 4Runner, daily driver. And it has preformed flawlessly. After breaking it in around town for around 500 miles or so It made its 1st trip from Texas to Buena Vista CO. It ran great. We have put roughly 3-4K miles on the engine since install and can’t be more pleased with the performance.

sc
Review №3

Motor runs well, best price out there, customer service was knowledgeable and always willing to help with any questions I had. Thank you, Christian, for dealing with my mountain of questions and requests.

P
Review №4

I see too many negative reviews for this company, they are small, shop is old and small but what they deliver is awesome, plus 36 month unlimited mile warranty. This place does deliver on what you order. Awesome experience and thankful to have found them.

Ja
Review №5

My husband and I live in North Alabama and have limited access to engine for our truck. We purchased an engine for our 2000 toyota tacoma 2.7, that is our vital farm truck, from Engine Monster in May of 2019 and had a local young mechanic install for us. Suffice it to say he very badly botched the job and we are now in the process of getting the motor back to engine monster and getting another to put in by someone else at this point (Feb. 2020). I must say that these guys have been absolutely spot on from the very beginning! These guys have been friendly and answered questions with knowledge and courteousness! They have even helped us in getting parts not covered by the warranty(which thank the Lord is a no fault) if we need them! I highly recommend them if you are looking for a quality motor for your toyota!

Du
Review №6

Happy to have a motor with 0 miles in my truck. But as a customer its a bit difficult to work with this company. Rep on the phone is very condescending.

Ja
Review №7

Great communication with me throughout the process. Refunded the shipping charge (because I picked it up) without even having to ask for it. Great product...22re motor

Av
Review №8

Very good costumer service did not have any problems getting my engine, and when I received it the engine worked perfectly! Very happy

We
Review №9

Issues we had our in the works of being resolved with the seller.Update: We have found resolution with APR Auto.

Ar
Review №10

Very Rude not good customer service at all. Spoke to rep over the phone very short and unwilling to share info

Mi
Review №11

I explained what I wanted and how I was going to use the truck and they built me an engine that was exactly what I wanted at a reasonable price!

Wo
Review №12

I placed two orders with this outfit - the first was a cylinder head COMPLETE set that is supposed to include the head, all gaskets, all studs, head bolts, and head gasket. The second item was a complete timing chain set. Both orders were recieved in a timely manner.I made extended and very expensive arrangements to be home to do the work - I work 250 miles away. I got the engine torn down, and then learned that somehow the studs were missing in the head set. Pissed but having no choice, transferred from the old head. Ready to install the head... and there is no head gasket in the complete set! Started calling them - nope, they are very particular about their long weekends but dont care at all about their customers... Its been four days - no response from them.So I decided to at least get started and put the front end (timing chain stuff) together. No such luck - the guide mounting holes are not properly aligned with the holes in the block - about 1/4 from they are supposed to be. Yes, I can drill/expand one of the holes but now I am not sure I can depend on this stuff at ll, and wasting time is not on my list of priorities.Bottom line: two orders = tree screw ups. I called my credit card company and stopped the payment since this is the only way to attract their attention.Stay away!AMENDMENT:Two years/10,000 miles later, timing chain snapped - tensioner is leaking, one guide broken, timing cover broken.

Mi
Review №13

I read a lot of mixed reviews about the company and on toyota forums but it was a hard deal to pass up. Placed an order for a new motor and things were going smoothly. It was a weird situation. My mother in California was paying for it and it was getting shipped to Hawaii where Im stationed with the Army. I signed the contract and sent a photo copy of my id as they requested then continued to want my mother id and a photo of the card being used. My mother was uncomfortable with this and I tried reasoning with them and was passed off to some supervisor named Lou, wasnt given last name even though I asked. He continued to say Hawaii wasnt part of the country. I said its a state within the United States. He then said oh ok. When Pearl Harbor was attacked it wasnt and my wife is there right now. Ill tell you theres more Japanese than Americans. So if you want to call it part of the country sure we can say that. Seemed entirely unnecessary to say and not related to the situation as well as highly inaccurate and offensive. He then told me my mother now has to sign a new contract and send the required photos. By this point I was annoyed and agreed to just get this over with. My mother would understand. Moments after I get off the phone I get an email saying they cancelled my order cause they dont ship outside of the US. I immediately called back and they said because I was giving so much grief about the photos they just cancelled my order. Daniel seemed to be a rational guy and I understand he is just doing his job. But they complicated things way more than it needed to be and they couldnt called me about stuff instead just waited for me to call or sent me passive emails for updates. Already ordered another engine. Cost a little more but well worth it to save the headache.

Jo
Review №14

Hands down the best Engine i have ever received.

Ni
Review №15

Called and talked to guy on the phone who was very rude and condesending. Refused to tell me the brand of the head because it takes a lot of money to build the relationship between them and the company. Also said warranty is on thier website when i asked for it in writing.

Information
10 Photos
15 Comments
3.5 Rating
  • Address:2450 E Platte Ave, Colorado Springs, CO 80909, United States
  • Site:http://toyotacarpart.com/
  • Phone:+1 719-630-3236
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
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