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Al De Mark Auto Service
525 E Fountain Blvd UNIT 201, Colorado Springs, CO 80903, United States
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Al De Mark Auto Service
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We
Review №1

A+ communication. Honest always. Wish they had less business because I only use them and they are the very best. Which means I have to wait sometimes. What a good problem to have!

Au
Review №2

Ive been going to Al De Mark since I was 18. Beau and the guys have always treated me so respectfully and they know their cars! From American to import, they are precise, explain the work, and are more than fair on pricing. Great local shop, highly recommend!

To
Review №3

Honesty! Integrity in the service! Bill and Bo are the best in the biz! Only the best mechanics seem to work here! ! No padding the bill with these guys. And never an issue if you bring your own oil filter or a part! Labor is very affordable. And for my car at its age parts can be hard to find in this town. The only mechanics who I will let touch my cars. If something is not right they will follow up until it is done right. They have done 90% of the work on my 1987 Mercedes Benz 420SEL that I hope to fully restore. From brakes to exhaust and oil changes. And much more! Going to keep taking this car to them till I drive it into the ground! And very fast turn around!

Jo
Review №4

Five stars fivestars they did a great job

Da
Review №5

I was there to get a quote on a repair of my Toyota RAV4. Their price was reasonable and came with a good explanation of the work. They were very knowledgeable. When Im ready Ill be back to get the work done.The 4 stars are due to the long stairs to the office.

Do
Review №6

Found my issue where others just guessed. Did a good job and did not try to throw a bunch of garbage repairs at me. Very satisfied!

Pa
Review №7

These guys have serviced my vehicles since 1996. Have over 200,000 on current vehicle in part due to the service they provide. They look out for you and your vehicle. I recommend them to all my acquaintances.

Ro
Review №8

When I first starting going to this business, the owner decided to move my back tires to the front. I had just put new tires on the back for a reason. I DID NOT WANT my new tires in the front. He never asked me if I wanted my tires moved. He just went ahead and did that on his own. Then his guys damaged the mud flaps in his shop. The owner made it sound like he did me a favor by fixing damage that was done in his shop.

Ra
Review №9

If i could give 10 stars i would. Very friendly and lots of smiles. A place you can trust to do the job accurately and never get over charged. They always get me the best prices on the best parts. Never have to wait for an appointment when i needed something done i was able to take my car in asap. This is the place that i will take my car for as long as its open hopefully many years. Thank you all and thank you Mr.Bill for all your time that you put in on taking care of me. Your my guy! 😁

TR
Review №10

Best shop in the springs.... fair and honest!!!!

Ro
Review №11

I spent thousands $$$ at this business. I had to be towed in about two weeks ago. I was in extreme pain with an eye infection and also dealing with a broken down vehicle. I was not up for being criticized by the owner. The bottom line was that he didnt like absorbing the labor cost on work that was under warranty. One of his criticisms involved contacting him slightly outside of his business hours. The owner does not have to worry about me texting him outside of his business hours. I will never contact him again. Then I had an exact appointment at 1 pm two days later for a lube, oil and filter. I thought that I would be there for 30 minutes max and be done. Instead, I waited around for 2 hours. I was still in pain with the eye infection. I have better options for my repair needs.

Ro
Review №12

Great local business! Very honest and professional. No complaints at all.

tr
Review №13

Great service as well as considerate staff.

Se
Review №14

Professional, courteous, fair pricing, and excellent speed of service. I take my personal vehicles to them, and they also service a fleet of nearly 100 work vans for a large corporate company I work for. Bill and Bo work hard! And their staff/crew get stuff done!

Gr
Review №15

Best automotive shop in the Springs! Great customer service, friendly staff and quality work you can trust!

Ja
Review №16

Very trustworthy. Have taken several vehicles to them and they are always very honest with us and dont try to sell you. Priced very fair compared to other shops. Have been in business for a very long time and there is definitely a reason for that.

Ry
Review №17

On October 25, 2018 at approximately 0900 hours I called Bill the owner of Al De Mark Auto Service. I explained to him the issue of my windshield wiper automatically turning on and the possibility of turning off my automatic daylight headlights to manual because of the bright LED lights. Bill asked if I was able to drop off my vehicle during my lunch break and unfortunately, I am unable to leave my place of duty. I attempted to set up an appointment for the following day however, Bill was adamant of providing an excellent service that was convenient. Bill suggested of picking up my vehicle at my place of work, being that I was only minutes away from his shop, which was an option that never concurred when dealing with a mechanic shop. Approximately five minutes after, Bill was at my place of work happy to help. Initiative and excellent service is why I trust Bill and did not hesitate to hand over my keys. Shortly after, Bill drops off my vehicle, only to inform me that it was a simple fix. He also mentioned after taking a look at my headlights by switching my daylight headlights to manual it would be illegal, therefore he left them as is. I asked Bill, “what do I owe you” as he responded, “it was a easy fix! Free of charge!”. Integrity and Excellent service can earn the loyalty of a customer, and this is why there is no other mechanic or shop I would trust other than Al De Mark Auto Service!

Li
Review №18

Fair, honest and the customer service is above and beyond! Highly recommended!Alternator went out with no warning signs. Shop owner offered to pick us up. While my tow truck company was a hour wait. And it was 98 degrees outside that day. Car was repaired the next day.

Ne
Review №19

Ive been taking my vehicles to Al De Mark for years. Theyve always treated me well. Theyre honest and do good work, and their prices are fair. I highly recommend them.

ma
Review №20

I highly recommend coming to see Bill and his crew for any mechanic work. We bought a really beat up Durango with a lot of miles on it and Bill and his crew have done a great job of keeping it on the road for us. Thank you for all your hard work!

To
Review №21

They are knowledgeable and do everything they can to make sure you dont over pay for your parts. They got my car in quick and did a great job and had my car back in less than 2 days. Always kept me informed of everything being done and before they did it,to go over prices and why I need this particular part to be fixed. Thanks guys Ill be back for sure.

St
Review №22

The owner lied to me 4 times over the phone. My car sat in their parking lot for 5 days after telling me day after day that it would be ready.... The next day. Drove it through a hail storm the first day than told me that they `couldnt hear anything` broke my window further after telling them it was already broken and not to roll it down.... They rolled it down. Than smeared god knows what all over my window trying to pull it back up, a chunk of my steering wheel mysteriously is gone so yeah........ Absolutely horrific customer service. Dont waste your time. Oh yeah.... And dont trust him when he gives you a price quote because that also mysteriously went up...Every day.

Lo
Review №23

I’ve taken my vehicle here a couple times and will keep coming back...very honest and fair and would recommend to anyone!

Ky
Review №24

Quality repairs. If you want the job done right you need to get here.

Vi
Review №25

Bill at Al De Mark has always taken good care of me. Whether I needed a simple oil change, or a more complex repair, his staff has been knowledgeable, trustworthy, and capable.The only problem I have ever experienced is that they are sometimes too busy to fit me in the same day, but I would rather take my car to a shop that has business rather than someplace with a bunch of technicians standing around.Also of note, as of writing this (5/11/2015) Google shows the wrong address (their old address) on Tejon St. They have moved to 525 E Fountain Blvd, Colorado Springs, CO 80903.

Pa
Review №26

I manage an automotive hail repair company and we routinely run into situations where we need a mechanics assistance. Al De Mark is quick, reasonably priced, and a pleasure to work with. The owner Bill is a great guy and always goes out of his way to make sure we are happy. Couldnt recommend them any higher!

Du
Review №27

As a late model Subaru owner, Im constantly getting something fixed - so Ive tried almost every shop in the Springs, until I was recommended to Al De Mark. They explained every part and itemized my bill with total transparency. Offered a free shuttle and called with updates. Finished early and billed less than the estimate. Greatly appreciate the peace of mind! Thank you!

Bl
Review №28

This is a great locally owned shop! They were polite, honest, and worked quickly! I highly recommend them for anyone who needs auto repairs and wants to keep their money local.-They had my car back to me before noon on the same day I dropped it off.-They didnt try to upsell me on anything I didnt need or ask for.-They gave me a detailed breakdown of the work they did and even gave me a heads up on things that might need repair in the future.-They did the work and got my cost within a buck fifty of the original estimate!-Most importantly everyone I spoke to at the shop was courteous, polite, didnt talk to me like I was an idiot and actually listened to me when I told them what I needed.

Er
Review №29

Give this shop a try! You will be glad you did. I have been a customer of Al De Mark for 25 years. I have continued to take my vehicles to them because I know they will do good work at a very affordable price. I have never felt pushed to fix something, nor have I ever felt I was taken advantage of. Their shuttle service is a big plus as well. I will never take my cars to anyone else. Bill, Beau, and crew are the great.

Mo
Review №30

Great reliable shop been going here for 10 years. Honest mechanic who repairs what is needed. I was referred to them by family friend when I was 17 and still use them to this day.

Mo
Review №31

Great. Quick and not badly priced. Will be back. Thanks yall

An
Review №32

Al De Mark has been taking care of our 3 cars for almost 10 years. The service is always timely and outstanding and the quality is the kind youll only find in an independent, family owned business. Highly recommended

Ke
Review №33

Excellent service at a very fair price. Im impressed!Upfront, very professional, nice, and exceedingy honest, great combo.Thanks to Bill and Beau for the wonderful care!

Ca
Review №34

Great service and pricing. My mass air flow sensor went out after I got done with work. They had it diagnosed, repaired and ready for pickup the following morning.

Al
Review №35

Great, honest mechanics! Really tell you what is going on with your car!

Ke
Review №36

Man, these guys are amazing. Theyve been my mechanics for 4 years. And theyve never let me down! Great service!

Ca
Review №37

Bill, Bo and their mechanics are the best!! Great customer service, honest and reliable work!!

An
Review №38

Very good customer service. They wont lie or cheat. Fast and efficient.

Ga
Review №39

Great service and they really know their stuff. Beau in the front office was super nice and they even have a shuttle service. They brought me to work and picked me back up

Mo
Review №40

I took my ARI fleet vehicle in for service.These guys are easy to work with, they call me back on status of the vehicle numerous times, honest and thats a hard trait to find these days.I will use them for my person auto repair for sure in the future.

Bu
Review №41

Go and see bill or bo.very smart indivisuals. Treat you right

Ki
Review №42

The Al DeMark team has always been professional and reasonable. The work is top notch. This team is the best in Colorado!

Co
Review №43

Pricing even lower than I thought, and work was done quick and correct the first time.

Ch
Review №44

Fair, honest, and genuinely nice folks working here!

Dy
Review №45

I dont typically write reviews, but this place earned it. Fast turn around, friendly staff, and the best rates Ive seen in Colorado Springs. I wouldnt go anywhere else.

Ja
Review №46

Great fast and honest service!

Br
Review №47

These are our go-to guys! Highly recommend!

An
Review №48

No tricks. Just honest, fast and reasonable.

Mi
Review №49

Reliable and honest, up front about costs and suggestions.

Je
Review №50

Best shop in town.

Mo
Review №51

Thorough, trustworthy, & helpful mechanics!

bi
Review №52

Great shop, honest people , good quality

wh
Review №53

Warning! Do not bring your vehicle here! They drag there feet and get mad when you call to check up on your vehicle...

Ga
Review №54

No. Just no. They need to be closed down, brought car there and they messed it up even more, BBB was called and hoping they will make up for what damages they have done!!!

Information
13 Photos
54 Comments
4.7 Rating
  • Address:525 E Fountain Blvd UNIT 201, Colorado Springs, CO 80903, United States
  • Site:http://www.aldemarkautoservice.com/
  • Phone:+1 719-632-1552
Categories
  • Auto repair shop
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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