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GameStop
1120 Collinsville Crossing, Collinsville, IL 62234, United States
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GameStop
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Ma
Review №1

Helped my son get the perfect gift.

J
Review №2

GameStop always has what my Grand kids want and at fair price.

Ty
Review №3

Great store, was out of Xbox controllers when I went though.

Ma
Review №4

Collinsville location has some amazing employees and manager

Sh
Review №5

It was a Great Experience with great people who was very polite and friendly

Li
Review №6

Great customer serviceAlways have what I wantGreat vip program

Ch
Review №7

The cashier w the bug eyes had an attitude because I asked why she needed my ID to use my power up membership for a friend to sell his phone w his ID it was confusing considering Ive never had to show ID to use my membership she definitely needs a good talkin to about her incompetent actions.

Jo
Review №8

Great stock friendly staff all around a great place

ad
Review №9

Tried going there at 5pm on a monday and they were closed. Tried calling corporate and they didnt care that the store was closed . VERY disappointed that a business is being ran like this.

Ma
Review №10

Ok experience, customer service sometimes leaves something to be desired.

Pe
Review №11

Went in today store Manager was completely rude. Asked about Mask, tried to inform him of medical excemption he interrupted me. I told him please let me finish told him I had a medical exception that I had a few questions and I would be on my way. He stated he couldnt having me be around the customers which I looked around and politely said that no ones was there. He said I need you to get out your getting your germs all over my store. I informed him thats fine, I will be calling corporate, as when I was walking up to go into the store he not did his co-worker have their mask on they were standing there just talking and I would be letting them know and also as we stood there the co-worker did not even have his nose covered. I told him to have a nice day and would be Calling corporate and went to walk out, he yelled after me I can help you and I politely declined and said I would let corporate take care of it.

Ka
Review №12

Its fun

F
Review №13

Had to change my rating. Only thing going good for this place, is when the Manager is there.

Ni
Review №14

Went and got a head set for my ps4 spent over 80 bucks on them and the mic dont evern work i can hear people but cant talk back to them if it gets fixed ill give it 5 star

Mi
Review №15

I didnt have enough money on my card. Which was not their fault of course. I left without buying anything and they still charged my card the remainder that I had on it taking me to a zero balance. Figured it would be back on in a few days and is not so now I have to dispute it.

Te
Review №16

Best game stop store around all employees are very nice and helpful love going there.

Ev
Review №17

Just got a new switch love the red and blue handles.

Co
Review №18

Always nice workers. Really good laid out store. Good deals as well.

Ke
Review №19

Games,fun and friendly workers always. Love all gamestop locations. They do well with their hiring I can say. Always knowledgeable

Fl
Review №20

Their service was exceptional an the deals were well worth the visit.

Jo
Review №21

Changing my rating to 5 stars for the employees that told the crazy lady not wearing a mask to get out of the store. Ill be literally going out of my way to shop there.

Tr
Review №22

Terrible return policy on consoles. Tried to return a 5 day old PS4 Pro and they only offered $189. Beware, go to Walmart of Best Buy for your gaming needs for a less strict return policy.

Be
Review №23

Very friendly service. Staff more than happy to explain any questions you have.

La
Review №24

Always great service, friendly engaged conversation, these guys go out of their way every time Im in to set me up with what I want. Amazing customer service.

Tr
Review №25

Good, informed staff. Jessica was friendly and inviting. Easily accesible in and out of location.

Mr
Review №26

Awesome staff and great service. They have a good selection of used games to choose from for every game system.

Ri
Review №27

Great selection of EVERYTHING at this store. My only issue is Im about 90% sure one of the employees is a vampire. Ive been in about 3 or 4 times. Twice the employee in question had the stores lights dimmed down a bit. I know this doesnt seem like proof of a vampire but I kid you not one of the times I had garlic on my breath because we ate at the Pasta House prior to coming in. As soon as I got close to him he hissed at me and his eyes did something weird. I left after seeing this. Like I said though, GREAT selection!!

Jo
Review №28

Pay new prices for opened items.

Gi
Review №29

The ladies helped me find that one item I needed for my childs birthday.

Sa
Review №30

Always a good selection of games and the workers are the best. Kristen is by far the most helpful

Ja
Review №31

Go here all the time with my kids. Staff is exceptional. Always friendly and courteous. I used to be most of my stuff online, but now buy most of it at Gamestop.

Th
Review №32

Very nice go there all the time

Ak
Review №33

The assistant manager is amazing! Very helpful and smart

je
Review №34

Employees always helpful willing to help anytime

St
Review №35

Awesome place for a guy that hardly knows anything about Xbox One

Ol
Review №36

This is the place to go if you are looking for collectibles, games, or to just look around. I like how you can trade for stuff instead of just buying it.

Sa
Review №37

Traded in multiple games. Trade value $1-4 for Xbox 360 and Xbox 1 games. As they scan and put in the games into the register, we were not told what each price would be, only at the end a total value. Ended up with $52. My son wished he would of known that one particular game, was only worth a $1, he would of kept it. So if you just want stuff gone and to get a small reimbersment, it is worth it. Cash value of $52 trade in is $39.

Mi
Review №38

Always find something cool at gamestop

Ka
Review №39

Always a great selection of games

Ro
Review №40

Great workers and very respectful.

Jo
Review №41

The General manager is always helpful

Br
Review №42

One of the most friendly and knowledgeable GameStop staffs youll find.

Ja
Review №43

The person working did not really seem like they wanted to help any customers.

Sk
Review №44

Love this place awesome prices

P
Review №45

Not enough games. Mostly other stuff here

Ry
Review №46

Manager was very friendly and super helpful. This is one of the larger GameStop locations I have been in. Large selection of used games and merch.

AL
Review №47

EVERYONE THERES DUMB AND CANT DO THERE JOB..TOM THAT WORKS THERE DONT KNOW HOW TO USE THE COMPUTER EVER...FIRST OF ALL IF YOU HAVE A GAME STORE YOUR WISH TO MAKE REAL MONEY ,YOU SHOULD HAVE A STAFF THAT LOVES EVERYTHING ABOUT GAMES AND SHOULD BE UP TO DATE ON ALL THE NEW STUFF THATS COMING..AND WHEN YOU ASK ABOUT THE BIGGEST GAME OF THE YEAR TITLE YOU SHOULD KNOW ABOUT IT...THEY ACT LIKE THEY DONT EVEN KNOW OR CARE ABOUT THERE JOB,,THEN WHY DONT THEY JUST QUIT IF THEY DONT LIKE IT.I HAVE BEEN GOING THERE FROM DAY ONE,NOW IM DONE..AMAZON ,,BEST BUY ,,OR DIGITAL DOWNLOAD FROM HERE OUT...O ONE LAST THING IF THEY CANT STOCK UP ON THE GEAR REAL GAMER WISH FOR THEN SHUT AND LOCK THE DOORS...I KNOW TRUE GAMERS AND THERE NOT THEM,,,CLEAN UP YOUR STAFF AND STRIVE TO HAVE EVERYTHING THE CUSTOMER WISH FOR.....FACT..ALL MY FRIENDS HAVE BEEN SAYING THE SAME THING FOR SOME TIME AND NOW I SEE WHAT THEY MEAN,,,I GUESS ME AND ABOUT 50 OTHERS ARE DONE...AND I MUST SAY SOMETHING ....WERE ALL DONE..FIX IT OR WELL NEVER BE BACK.. and SETH DONT KNOW WHAT HES TALKING ABOUT....

Br
Review №48

Same guy as B S. S.Also do u guys have Dbz Xnoverse 2 for xbox1

Se
Review №49

Alien GTP, if you dont like it, go somewhere else. Also...a few grammar classes wouldnt hurt, champ.

Wi
Review №50

How do you have no idea about pokemon and work in a game store, lol

Ma
Review №51

It is in a convenient location, and most of the prices are fair, but GameStop always has some overly high prices on certain games.

Sh
Review №52

Friendly and helpful staff

MO
Review №53

Purchased a few items but, The guy who is the manager was unfriendly. I wont shop at this location again.

Ni
Review №54

They have all the games

Lg
Review №55

GameStop has all your games that you need and all the consoles and stuff that you want and if they dont have it in stock they will find the nearest store that does so you can just run over there and grab it and they will hold it for you by name so thats pretty awesome and also my fiance really loves it hes a big kid too

He
Review №56

THE #1 SPOT FOR GAMERS

pa
Review №57

Good job

kl
Review №58

Great games

Bi
Review №59

Game controllers dont work and employees has a smart ass attitude

je
Review №60

Very friendly and nice

Sh
Review №61

Gteat selection and prices

Ch
Review №62

Friendly employees, which in a store like this is everything. Oh, and of course they have a large selection of new and used games too.

Et
Review №63

Very helpfull

Mo
Review №64

Grumpy Bobs Emporium has nearly everything you need or want if you want to buy such as a Lord of the Rings ring online theyve got it.

Me
Review №65

Amazing

Bo
Review №66

They where to nice

Bi
Review №67

Nice place

Information
21 Photos
67 Comments
4.4 Rating
  • Address:1120 Collinsville Crossing, Collinsville, IL 62234, United States
  • Site:https://www.gamestop.com/store/us/il/collinsville/3593/collinsville-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 618-343-0232
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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