Toyota has really improved. I am amazed. These guys found a way to turn it up.
I had a 9am appointment for a simple oil change, ended up getting my car back at noon. 3 hours for an oil change is absolutely unacceptable, go elsewhere!! Zero communication through the 3 hour wait besides trying to upsell a few services 2.5 hours into it that I dont feel were necessary. If you decide to go here, plan ahead to drop the vehicle off and dont agree to any additional services without doing some research.
Great service department Charles and Carmine are both spectacular!
I just purchased a 2020 Nissan from Al Hendrickson and I was told that I had warranty on my car. I am having issues and they are not repairing, stating I only have maintenance warranty. Not happy at all
Klaus was awesome. Saved me time and money thank you.
They appeared to have fixed the issue but yet I had to come back a few days later for the same reason.
I choose Toyota service for the best qualitys and courtesy ,Oscar Vizcarra is my favorite Advisor to the consistency were he keep me always informed of any update recall repairs and all regular maintanance with success, Oscar is always respectful and on point,to resolve any of the issue in my vehicle .the garage team also do a fantastic job on the repairs ...advisor Oscar Vizcarra is a perfectionist on the details that occur in your vehicle..thank for great service and trust.
Very poor service. Left and got oil change with no waiting, friendly service and less $. Will never go back to toyota.
Hands down!! This is the best place to bring your car for service. Every time I go there Shedrick & Henry always super exceed my expectations. They always explain things to me in a way I can understand whats going on with my vehicle. Thank you guys & Thank you Toyota for having such a great staff! 👍
Wonderful thanks everyone
I get all my service done at Al Hendrickson Toyota and have always had Chris K. as my rep for all my vehicles. He’s quick and efficient and when the service is complete I get a text message for pick up. Thank you Chris K.
Great service
The service team did a wonderful job on repairing a hood dent on my Highlander. Like it was never there! I was given a time of completion and they were true to their word. Easy process from beginning to end.
Speedy service with an appointment. Staff very pleasant. Rich D was advisor
Excellent.
Dont know why I listen to them other then the fact I drink the kool aid everytime its not what its cracked up to be.
Needed wheel alignment. Price was reasonable. Work got done quickly.
Chris LePorte is excellent
Good service and good mechanic. They do charge over $150 an hour for labor
Still dont know if they do something to my car or notIt could be useful to see someone actually caring for it
Facility is well taken care of. Employees are very polite and respectful.
Great place to bring your car for service!!
Attentive and professional!
I made an appointment at 9:00am for oil change my car was ready until 11:30 2:30 for an oil change wooooow.
Over charged, they look for problems with your car...none reliable. They tried to change my brand new battery. I dont trust them anymore!!
Its wonderfull
Excellent and courteous service experience.
Excellent customer service.
Jarret was just awesome as usual
Excellent Service by Wilnord Charles
Great customer service
Very professional and no long waiting
Great service
Greatest Service Center
No wash car
Excellent
Great service
Fast service
I took my car to the first service, the experience was frustrating since there is no kindness in the delivery personnel of the vehicles, their car is there next to a blue one (with dozens of vehicles at that address), they are not able to accompany to the customer for the delivery of the vehicle. They are more attentive to personal cell phones than to clients.
Very good service
Very good place to take my vehicle to climb excellent service and attention from the staff
Super good
Excellent service
Very professional service