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Cocoa Kia
3660 W King St, Cocoa, FL 32926, United States
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Cocoa Kia
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Ms
Review №1

I cant tell you how amazing the team and the staff this Kia dealership has. After liking how much they treat their customers compared to other Kia dealerships weve seen, my dad and I have been visiting this dealership for a few months. They helped fix my old 2005 Nissan car before moving on to my first official vehicle: the 2020 Kia Rio Sedan.I have to admit, I was terrified to enter dealerships since Im still a really young adult. However, all my troubles went away when Daniel greeted my mom and me at the dealership. He gave clear and understanding instructions and descriptions about the vehicle I wanted from their website. Even though I didnt know much about cars, Daniel explained every aspect of the car to me in a much more descriptive way that I could fully comprehend.Another great reason I found my purchase extraordinary in this dealership is the patience and understanding the staff is. When I met with the finance, he slowly and thoroughly explained every part of what I was signing to when purchasing the vehicle. He understood I was a young adult who was making her first purchase of a brand new car. He made sure that I knew what all the money, paper, signatures, etc., meant. He didnt hesitate to answer my questions as well. I felt really comfortable and glad because I could purchase something costly without worrying if I was really making a wrong decision. I highly recommend anybody planning to buy a vehicle visit this specific dealership. You will not be disappointed. Look for Daniel, too!

Je
Review №2

I needed a car due to losing mine in a car accident. Anthony was there to help me out with my crazy situation! He was willing to call my dad who was apart of the buying process but lives in OH. When we were ready to purchase the car he was very quick and efficient. Everyone else at the dealership was also very kind. Thank you again for helping and giving my dad peace of mind! Would definitely recommend

ch
Review №3

Rock Stars moving my car out of the showroom and off to be prepped. Thats Chester at the wheel. Great experience. I felt like I was just hanging out with a group of friends. Everything went smoothly and the staff was professional, yet fun. Chester was awesome at expediting the whole transaction. Thanks everyone for a great day. I love my new Kia K5!

Sc
Review №4

This dealership stands by their promise. I have been with the other local dealership for several years and now it’s time to switch to this one. No fast talking service sales and things needed without warrant. Here is an honest dealership service department and I am looking forward to my continued service on my Kia. Thank you Cocoa KIA.

Ke
Review №5

I came to Cocoa Kia looking for a Corvette I saw on their web site. I met Anthony Reeves who showed me the car and let me take a spin. Great guy Anthony Reeves! He is a great guy! He showed me the car in detail, he knew all about it! He referred me to Julio the manager, another stand up guy! Julio worked out the numbers and I bought the car that day, Oct 6! Thank you Anthony and Julio!!! Julio made it happen that same day! I absolutely would recommend Cocoa Kia, Anthony Reeves and manager Julio! Also, Baddar, the finance manager is a great guy! Everything went smooth. Thank you Baddar! 👍. I recommend Cocoa Kia to everyone!

Je
Review №6

Cocoa Kia treated my family very well. It all started with Hunter, who in my mind is a different type of car salesman. He wasnt pushy, actually listened to us. He gave us the time to do our homework, and when we were ready, he sprung into action to get us the right car for not only us but for our daughter to drive. All in all a wonderful experience. Thanks Cocoa Kia.

Vi
Review №7

Have to be honest going to dealership for service ranks up there with a visit to the dentist even for a warranty repair. However we had to go and it was a very pleasant experience. They were friendly, professional, and went the extra mile for us. We got our car back quicker than expected. Ty Cocoa Kia Service.

Ca
Review №8

Pretty quick oil changes and very friendly staff. Good waiting room with TV and magazines, coffee, and will honor your included services per your warranty, if you buy new (not sure about used), and will give you a loaner car if you need to drop off and leave, depending on service time (Not sure about pre-owned). Seem fair if you do your homework and have a price in mind and let them negotiate with the manager (of course, never let any dealer know YOUR sticker price :) ) I liked them for taking time to do the leg work until I was satisfied.

Tr
Review №9

Love my Kia Soul and confident in Cocoa Kia Service Department. Time for my 60,000 mile service; Cocoa Kia has Florida weather (humidity & salt) when serving vehicles to keep them running properly. Excellent Customer Service!

De
Review №10

The young salesman did not listen to what I had to say I mentioned to him that I would purchase my vehicle after my lease but I had a loan waiting on approval from my bank because it would be a probably cheaper interest rate he went ahead and did all the paperwork through Kia my percentage rate is now 6.92 and I didnt want it registered in Florida which he went ahead and did cost me $300 more I will never go back to this Kia in Cocoa when I mentioned to him about the interest rate and that I had a bank or my bank was approving a loan for me he acted like he didnt even hear me say anything very unprofessional. Not to mention he never even let me know what he was doing running back and forth to different offices I just wanted him to give me the payoff amount and he went ahead and did everything like getting me a loan through Kia which I did not want not happy. But for all the other staff were 👍 friendly and all came to greet my pup and I. Great staff.

Ho
Review №11

First time ever buying a vehicle and Chester was amazing helping me find my Soul!! Love the vehicle and the staff was awesome 👌!!!!

Ca
Review №12

I had been looking for a vehicle for a while before I went to the cocoa Kia. Actually the week prior I had went to a different dealership and the car broke half a mile down the road when i left so i was very nervous on going anywhere else. Everyone I spoke with told me to go to cocoa Kia. So I did. And I was treated like a person should at a dealership. No one hounding me or pushing me into something. Gave me my space to think and even test drive on my own to figure out what I liked and wanted. I had told them I was on a very strict budget being a single mom. That I can’t even go a penny over or I won’t be able to afford it. The gentleman Named Ron helped me and he was amazing. Everyone there was amazing and so pleasant and nice. They did everything in there power to get me what I wanted at the price I could afford. I personally can say not many dealerships are like them. I will always refer anyone I talk to to them only! Thank you Ron and Cocoa Kia!!

Ma
Review №13

I found my 2021 Mini Cooper online and fell in love. I went to Cocoa Kia the following day to take my new baby home!Everything went smoothly and fairly quick. Great customer service. Smiling faces and clean Atmosphere. Would recommend to others

Ri
Review №14

This is the second Stinger GT We have purchased at Cocoa Kia. The sales and finance staff went above and beyond to get us the vehicle we wanted with the options we were looking for. Highly recommended! Great job Cocoa Kia.

Er
Review №15

Eric and I have both enjoyed our service from Cocoa KIA! But recently I needed their help and they were amazing! Outstanding service ! My car needed to stay at the shop and the most delightful gentleman took me home and picked me up again and even held the door open for me!! I am sorry I forgot his name but he should be recognized for his outstanding help also! You can tell I was so impressed with everyone and thank you Shawn for an amazing experience!!!

Br
Review №16

Cocoa KIA went above and beyond in getting me into my new car! From beginning to End the fastest and easiest car buying I’ve ever had!!!! I highly recommend taking the time to visit Cocoa Kia as they don’t pressure you! Ask for Ron as he sincerely wants you to be happy and will do everything to work a fair deal! Awesome experience and was well worth my extra drive! See you soon!!!!

Om
Review №17

At first, my experience was great. I purchased a vehicle on Monday, but was told it would be ready to pick up on Saturday. I live over an hour away and work full time, so it was easier to wait until the weekend to pick it up.Saturday comes and Im there early to make it quick and Im told the car isnt ready because the part they ordered hadnt came in. I was never told there was any part needed in the first place, but I said okay and was sent home with a loaner. They also stated it would be delivered directly to me since I live so far. I didnt get any time estimate on when it would be completed.Today I get a call and was told my car was ready and they would call me later to let me know when they would be delivering it today. I get another call and was told it wont be delivered today and instead it will be delivered tomorrow morning. At this point, Im just frustrated and angry to be kept getting lied to. I have had to rearrange my schedule three times now and I have nothing to show for it except another promise.If I could go back, I probably wouldnt have made the purchase or even taken the time to go there. Incredibly disappointed.

R
Review №18

The best! Richard was Very courteous! They took care of the recall and even washed my Soul! Great service!

Tr
Review №19

Again, the Service Department at Cocoa Kia outperformed expectations. Thank you for taking great care of our family vehicle. Keep up the good work.

To
Review №20

I purchased a 2005 Porsche 911 from Cocoa Kia (not crazy, these guys actually deal in some pretty cool non Kia classics and sports cars in addition to the KIA lineup - kudos to a true car oriented GM). The experience was exceptional. The facility is clean, organized and comfortable. The staff is friendly and helpful. My sales consultant Chester Dawson was great to work with, professional and straight forward. He facilitated an easy no-pressure negotiation on the vehicle and did everything he said he would without needing any follow up from me. Great communication and a smooth delivery when I came to pick up the car. I would not hesitate to do business again with these guys and recommend them if youre in the market for a car. The experience says a lot about the management when sales, service, finance and admin staff all work together so well to create a positive experience. Thanks!

Sh
Review №21

We have purchased three vehicles from Cocoa Kia. We have always been treated really well by everyone from Sales to Service to Finance!! A big shout out to Hunter who is a great Salesman to work with. He was able to find me the car I wanted and got me a super deal!

Ma
Review №22

Thomas and the service team did a great job of repairing my vehicle quickly and kept me updated through the process. I will use the team again as needs arise and recommend them.

Sh
Review №23

I’m not gonna state what cause I don’t want other expecting the same but 10/10 definitely recommend this place , since I got my car is has really be a amazing experience with them some far.

NE
Review №24

Great sevice, straight-forward. They were open to us test driving our vehicle, gave us any information we asked for, and was more then willing to work with our needs. I rarely like delaerships. But this one stood out by just a bit.

Ch
Review №25

My salesman Hunter was extremely professional and courteous. I received a fair amount for my trade and got exactly the vehicle I wanted. The process was quick and easy, no games or run around. I will definitely be doing business with Cocoa Kia again in the future. Thanks again Hunter.

Je
Review №26

I went to purchase a car that Cocoa Kia was advertising online ,as a final price, for $44,035. When I went there to purchase it, they raised the price $10,000( before tax, title) and said it was for fair market value even though it was advertised on their website for a specific amount. I checked the following day and it is still advertised for the same amount. Dont waste your time going here.

Sc
Review №27

My car concerns were not only heard, they were addressed in a reassuring manner. Staff is knowledgeable, polite and proactive ! Thats a recipe for Customer Satisfaction and long-term success. Shawn, thank you especially for your integrity and professionalism.

E
Review №28

This was my first time buying a car, and the guys over at Cocoa Kia made sure to make it an absolute breeze. Steve reached out to me to follow-up on my request for info, and was very helpful and accommodating to my schedule. Matt handled the sale and was awesome from start to finish, answered all my questions. The finance manager Giancarlo is a 100% excellent dude. Thank you guys so much for taking care of me! My car looked beautiful at pickup and I could not be happier.

Ap
Review №29

I have never in my life had such a smooth car buying experience like I did here. Everyone was so nice friendly and helpful.i wish I could give them 100 stars as they deserve it. If you are in the market for a vehicle they are the place to go.Chester is the best salesman ever. Ask for him !!!

LG
Review №30

I had to wait for vehicle cause my appointment was for Saturday, but my plans changed and I was leaving that day. So I had a service done plus alignment and got done in a hour 15 minutes. I thought it was going to be longer wait since I didnt have appointment just drove in and they worked me in. The service department is very good and highly recommend them.

Ka
Review №31

Never really felt let down by their service. Prices are reasonable and provide good advice.

Vi
Review №32

Rick, at Cocoa Kia is a wonderful employee. He is patient and courteous. He explains everything and is understanding and not at all pushy. Best service around and worth the drive. They even return your car clean. So thankful I have a place I can trust with my car. Rick is the best.

Sh
Review №33

I recently purchased a 2022 Kia Soul and my experience was amazing. Matt my salesman went above and beyond for me stayed late to get my deal done. Alex was just as helpful and the finance person as well. All had to stay way past the hours of the store and I was very appreciative. If you need a vehicle this is the place to go! You wont be disappointed.

Pa
Review №34

I grew up with a strong distrust in car dealerships, car salestaff and technicians. Boy oh boy if my continuing experiences at Cocoa Kia are indicative of my future with Cocoa Kia, I won the lottery!!! People here are the most friendly, most accommodating and plain old friendliest group I’ve ever encountered. From being greeted outside the building to being shown to the waiting area, you are made to feel so welcome. It’s more like a coming home experience every six months or so when I visit, whatever the reason. I don’t hesitate to recommend Cocoa Kia!!!

Be
Review №35

I brought my car in for its 6 month service and an air conditioning problem and Rick was amazing from the moment I parked my car. Not only was he very pleasant and courteous but very professional and helpful. He made sure everything was done efficiently and my car’s needs were met. Highly recommend Rick from Cocoa Kia!

Ja
Review №36

I lost my last comment. Anyway, what I was trying to say , is Shawn and Kevin were really nice guys at the service desk. My carwas washed really nicely and even vacuumedmy front carpet!!. Great prices and efficient people. I will definitely go there.

Ch
Review №37

I was very impressed at the friendliness when I first arrived but in the end, I was not very happy. When I left. I had an appointment and it took an hour and 20 minutes for me to get an oil change.. I was told they did not have the right air filter in stock so that’s why I had to wait until it was delivered. In the end, the service was friendly but took way too long. When I suggested they should take inventory the night before for the appointments they had, the response was polite. They ended up paying for the entire thing which is why I will give them another opportunity to service my car.

Je
Review №38

Very very friendly staff very fair they dont keep you waiting pleasant pleasant people

Sa
Review №39

I got a nail in my tire, so instead of taking my truck to the Chevy dealership I bought it from I took it to Cocoa Kia. My service advisor Shawn was absolutely wonderful, they had me in and out in no time. Very clean service department and very friendly staff all around. I will definitely take my truck back to them for my oil changes and other services. Thank you Cocoa Kia and Shawn for taking care of my truck!!!!!

Je
Review №40

Anthony was a great no pressure salesman. He made buying a car a pleasure. I would highly recommend going to Cocoa Kia. Everyone made you feel like family.

Su
Review №41

Walked in after seeing the car I wanted on their website. Asked for a female salesperson so they pulled one out of the back room! Trent and Karona were fabulous, the sale went smoothly, they took care of the things I needed, took in my trade in and am loving my Kia Niro! Oh, and the gas milage makes all the difference!

Ch
Review №42

Karona helped us and we are very happy with the deal. We had a newborn with us, so we needed to be in and out quickly. Our time was wasted at so many dealerships with their hidden fees and mark ups, but not here! It was no nonsense at Cocoa Kia and the best experience that Ive ever had at a car dealership. BIG thanks to everyone there!!

Da
Review №43

The new facility on 520 out by I-95 is exceptional. All new, spotlessly clean, comfortable. Everyone there is very friendly and helpful. The reason for 4 stars instead of 5 is the wait time for service. Even with a reservation, an oil change and inspection takes 11/2 hrs. Tire balancing and rotation took over an hour. Changing a door handle was over 2 hrs. Several other customers I talked to in the waiting area agreed, they have got to get the in/out times down or we will all be looking for another service center.

Ro
Review №44

Our salesman Ron was absolutely amazing. He was understanding and did not put any pressure on us. He went above and beyond to get us in a car that we loved. Every question we had, he happily got us the answers we needed. We would HIGHLY recommend Ron for anyone looking for a car.

Br
Review №45

Had a great experience at cocoa Kia. Showed up and Hunter Chase came forward and helped me out with what I was looking for. He was knowledgeable and knew how to do his job, thanks again for the help and new truck!

Yv
Review №46

Thomas is the best Cocoa Kia has in service. I do not want to deal with anyone else but Thomas. Polite, honest, detail oriented and always goes above and beyond. He deserves a raise and a promotion!

To
Review №47

First visit to the Cocoa Kia Service Department was impressive. I havent yet visually checked the new parts but went in for spark plug change and after inspection, agreed with their recommendation to also change the front brake pads. Thomas, the assistant Service Manager, was very friendly but also professional. The work was done per time and cost estimates. The vehicle wash and vacuum was really appreciated! Was worried about service after being treated so well at Ron Norris GMC for our old Acadia, but am very happy so far with Cocoa Kia for our Sorento!

Ch
Review №48

Went to Cocoa Kia and was greeted by Ron. 1st hes a really nice easy going guy..2 He was honest n upfront with us n our needs....3. he gave me a good deal on my trade in and unlike other dealerships I wasnt there haggling all day long. The process went fairly quickly actually. I would definitely recommend Ron n Cocoa Kia.

Pe
Review №49

Worst Kia dealership. They take advantage of women car buyers. My daughter found a 2021 Kia Niro Touring on their website for $33,375. She inquired about getting a better price ($30,000) since she had a large cash deposit and Florida tags already. The salesman texted her back and told her because of “supply and demand” the price is now $5,000 more!!! This is way above the Kelly Blue Book price. Now, 4 hours later the internet price is still the same at $33,375. Poor business practices!!!

Ha
Review №50

Found the KIA Telluride I had been searching for, with the trim line and interior I had been wanting. Super easy to set up an appointment, reserve the test drive, received a great trade offer for my current car. Very seamless and professional process. Ron was absolutely 💯% helpful, friendly and answered all my questions. Purchased my perfect family car without any hassle. Highly recommend.

De
Review №51

Hunter was so extremely helpful in the purchase of our car! The entire staff was so friendly and helpful really! It felt like we were in and out in no time really and we are beyond satisfied with the car!! I would highly recommend Cocoa Kia to all my friends when they are car shopping! Thank you Cocoa Kia!

Wa
Review №52

Came to Cocoa Kia for a complimentary oil change and tire rotation. The estimated time of completion was one hour. Before the hour was up my car was in the driveway washed, shiny and ready to go. These guys are the best. It is always a pleasure to wait in a clean, cool and comfortable environment and Thomas is always on top of his game.

Ca
Review №53

Shawn was a very compassionate service advisor. He kept me abreast of the findings and made me feel at ease that my car would be given back to me better than before.

Ro
Review №54

Shawn met me at the car when I drove in. He explained what was going to be done including a recall I didnt know about. The work was done on time. He did a great job

Jo
Review №55

Very friendly, fast service. The waiting room is one of the best Ive ever been in with the complimentary beverages/snacks, and charging stations for your phone. They offered to drive me anywhere I wished to go while I was waiting. Above and beyond service!

Hi
Review №56

Kevin is a great service agent. Very caring. Kevin is knowledgeable. Very glad he’s my service person

Ka
Review №57

Had a great experience at Cocoa Kia. Jimmy was extremely attentive, genuine and helpful. Purchased the new Kia Stinger GT2 and I love driving it. Highly recommend!!!

Li
Review №58

Bought my 2021 Kia forte here and love it! Service was awesome and didnt take long to get approved! Recommend to anyone who is looking for a new car

Ji
Review №59

I got my Ram from these folks and the experience couldn’t have been better. I found the truck online and Carlos was on point with my questions. He hooked me up with Matthew on the sales floor and he did a great job with everything else. When i got into the finance office Kupper made things easy and understandable. Thanks guys for all your helping keep up the good work.

Ca
Review №60

Excellent sales people to work with very courteous and patient. Excellent follow up unnecessary paperwork. I highly recommend.

An
Review №61

Kevin and the Kia Cocoa team were wonderful to work with. They went above and beyond to help us with our vehicle issue! Highly recommend

Ke
Review №62

Rick and Sean in the service department helped me with my repairs (needed brakes/rotors and battery replaced). They were friendly, knowledgeable, and most importantly they seemed sincere about it. The repairs were done in good time. I don’t like going into a dealership and feeling like it’s a boys club, being a 5ft tall baby-faced female customer it can feel like I’m not taken seriously which is frustrating, but I didn’t get that vibe here (at least not in the service side, I didn’t purchase my car from this dealership so I can’t comment on the sales side).As a comment toward the car dealership industry in general, I don’t understand why service reps are still paid via commission. It seems more fair that they are paid a salary, not based on what repairs they sell. (To be clear, I did NOT get the feeling the service reps were trying to sell me more repairs than I needed, this is just a general observation of the industry across many dealerships). I acknowledge that my comment isn’t backed by any personal experience working in the industry, so I am definitely open to other opinions :P I just don’t like the idea of employees not being paid as much because not enough people came in for repairs (I do understand the sales side being based on commission, that totally makes sense.) I don’t want anyone to get in trouble, these are MY opinions, not based off anything the service reps said to me.Social justice rant aside (lol) I had a good experience (besides the annoyance of needing the repairs in the first place, which is not the fault of the dealership, lol).

Da
Review №63

Cocoa Kia was the best car-buying experience ever!! We were looking for a new Telluride and had put down a deposit on one at Boniface-Hiers only to have them sell it out from under us and try to tell us Kia had redirected the car. Called Cocoa Kia and Anthony jumped in determined to rescue us. By that afternoon, he had arranged a much better deal on the exact model and color we originally wanted (but were told by B-H that Kia didnt make!). Markup was very low, way less than B-H, we got an AWD S for slightly less than B-H wanted for the FWD, so >$2K better price at Cocoa!The financing from Kia was better than the Credit Unions, and the finance team closed the whole deal in about 2 hours from arriving to look at the car, at exactly the price Anthony had quoted us earlier on the phone. I dont usually buy additional warranty, but the great price and coverage let us drive away with 100K bumper to bumper for about what wed have paid for a lesser car only at B-H. Were super-happy with our new Telluride, and the Cocoa Kia crew gave us a buying experience that blew away the very bad experience we had at B-H. You can trust Anthony and the Cocoa Kia team to get you the car you really want, at the best price in Central FL (we looked!) and make the experience easy and fun!

Ma
Review №64

They got me in the car we wanted. Happy genuinely good people.

Ge
Review №65

Love Cocoa Kia! We saw a beautiful chevy suburban online and we called to see if it was available, they had it ready and waiting for us when we got there! Everyone there was super friendly! Hunter was an amazing salesperson! Very personable and friendly. That was the fastest and easiest purchase we have ever done while purchasing a car! He worked with us on what we needed and could afford! We will definitely be back to buy our future cars with cocoa Kia! Absolutely the best experience we have ever had!

Ka
Review №66

Ron helped me purchase my new truck and made the process quick and easy! He had great customer service and was very patient being my first time buying!

Co
Review №67

Tom is a great service representative and Cocoa Kia is a beautiful dealership. Got my requested service done in my required time frame. Couldnt be more happy!

Su
Review №68

Tom is the BEST! Always polite and knowledgeable.It’s like visiting my friendsWe have two 2020 Kia Souls and he keeps us updated and safeThe dealership is clean and friendly so waiting for my service is never an issue.

In
Review №69

My husband and I were searching for a vehicle online and just stopping in to various dealerships. We met Jimmy here, who was very knowledgeable and helpful throughout the car buying experience. Everyone here is absolutely wonderful and friendly, but Jimmy is the guy to see. We purchased 2 vehicles from him in 3 days and couldn’t be happier.

Je
Review №70

Great service team!!! Thank you very much!

Ma
Review №71

This was my first visit at Coco Kia. And I was very Impressed. Shawn, our service rep, Was great. He was pleasant and very helpful. My car has a recall and Coco Kia took care of the issue with no fuss, no muss.I will definitely be using Coco Kia for all my service needs in the future.

ra
Review №72

Thomas was AWESOME to deal with! He was quick to let me know what was wrong and gave me an entire break down of pricing, told me about financing and they had a new transmission ordered and installed in 3 days!!!! And they gave me a loaner car.

Na
Review №73

Amazing customer service! Shawn is a great guy! He got me in and out in a timely manner! Love this place!

Ma
Review №74

From my first contact with Trent ..and then with salesperson Ron..they were amazing at finding financing for me..they helped me get into a car of my dreams.. everyone there was amazing..thank you cocoa kia!

Sc
Review №75

My 1st time getting service at Cocoa Kia after my purchase of my 2021 Stinger. Everybody was extremely courteous and helpful. I was in-and-out fairly quickly. Service after the sale is extremely important.

kr
Review №76

This dealership is hands down the friendliest Ive ever been to. From the sales floor to finance to the service department, Ive never been treated so well and made to feel so valued as a customer. I will buy all of my vehicles here in the future!!

Ed
Review №77

The service desk is consistently courteous and professional. The service staff is prompt and expert in servicing our Kia Sedona. Great car, great service facility and great people!

Ro
Review №78

Thank you for a great job in replacing the panel on my car. Everyone at the dealership is so respectful and so nice to deal with. Thanks for dong a car wash also. I was so surprise when I got in to see how clean it was. What a beautiful surprise. Thanks for being so thoughtful a a great place to get scheduled appointments done. Bob.

Ka
Review №79

Cocoa Kia has the best customer service! Their sales team and service department are professional, timely, honest, and they truly are the best dealership Ive ever dealt with.

Am
Review №80

After some searching, I found the car I wanted. It was a used car, and not their brand. That didn’t matter to them. They went above and beyond to help me make the best deal. Hunter was fantastic!! He never acted like I was wasting his time. It took several days to cement my deal. He was attentive and knowledgeable. He even answered my questions on his day off. The finance department was efficient and made the experience pleasurable. I also want to give a shout out to Julio and Mr. Tommasello. Thanks for making my experience pleasurable!

ca
Review №81

My service experience was great! As soon as I got there my service advisor was waiting for me! Thomas helped me out! He made it quick and easy!

Pa
Review №82

My husband and I decided that we would look for an inexpensive second car. We were both a bit cautious about who we would buy from so we thought we would start by stopping buy a few dealerships to gather information. Cocoa Kia was only the second dealership that we stopped at and we were immediately greeted by Hunter Chase and, after listening to what were looking for, he went to work finding exactly what we needed. He was extremely patient and knowledgeable. We ended up purchasing a 2015 Kia Soul (the perfect second car). Surprisingly the entire experience, from sales to finance to delivery, was a pleasure.

To
Review №83

Purchased a used vehicle from this dealership. Shopping at this facility was easy and without the typical sales pressure I experienced at other dealerships. Having done extensive pre-shopping research, I knew exactly what I was looking for and this dealership had that vehicle. The salesman, Anthony Reeves, greeted me immediately upon my arrival and allowed me to conduct a pretty thorough, initial inspection. The test drive did reveal an alignment issue, which was corrected immediately upon return from the test drive. After the alignment issue was fixed, I again took another test drive and conducted another thorough visual inspection where I noticed a crack in the coolant expansion tank. Anthony checked with the service department and the part needed to be ordered. The issue was documented on a we owe form and the part was ordered. After the part arrived, I was notified to bring the vehicle in for repairs, and repairs where performed in a timely manner while I waited. The salesman, Anthony Reeves stayed involved throughout the repairs. Overall, I was treated fairly and with respect and would purchase from this dealership again.

Zi
Review №84

We had a great experience at Cocoa Kia. They were extremely helpful when I went in to find a reliable, nice car for my daughter. Thank you to Hunter and Gupper!! You guys rock!

Am
Review №85

Great to do business with. Shawn was very nice. John Price

Le
Review №86

The whole team was amazing and professional. They treated us like family and helped find the perfect car for us. Matt was amazing 109% recommend going to see him.

Ke
Review №87

I love my Cocoa Kia!!!The service department has always been accommodating when I’ve needed them right away. Very professional and courteous.

Ma
Review №88

Had my best experience in buying a new car at Cocoa Kia. I highly recommend them as I was in and out in about 4 hours and that was amazing to me. They gave me almost double for my trade in than the place I checked before them. Love my new 2021 Kia Rio.

Je
Review №89

Super fast service and they informed me what is needed. Nice waiting room too and the sales associates were really nice. Great experience.

Ch
Review №90

I had a excellent experience at Cocoa Kia yesterday. The staff was extremely accommodating and kind, especially Kevin he was so great!

Ri
Review №91

I walked in with low expectations because of my current financial situation and walked out with a new car at a reasonable price that worked with my budget Jeff helped me out and went above and beyond to make sure that I was comfortable and got a fair deal everyone there was very friendly, I never felt pressured or pushed to do anything I didn’t want. over all great experience I highly recommend cocoa Kia to anyone looking for a new vehicle

Ho
Review №92

Wonderful experience. Worked with Ron Mobley with purchasing my vehicle and couldnt be happier. He answered all questions that I had and got me the best price for my Niro Touring. Highly recommend this Kia dealership in Cocoa.

Ma
Review №93

Alex Braun was a Amazing person.Set me up in the right car for the right price and good payment!Thanks again

Ha
Review №94

I hate writing reviews like this. It appears that this dealer has excellent inventory and had the exact vehicle I was looking for. I am an exotic vehicle broker by trade and I was searching for an exact Stinger for a personal friend of mine. This dealer has the car but cannot help but beat around the bush with some legal bs that I have never dealt with before in my experience. They want my friend and I to draft up legal documents just to see the trade value on his car. Extremely unprofessional.I would love to help get this vehicle purchased but I will not jump through unnecessary hoops when I can find one elsewhere. Very sad.

Cy
Review №95

Cocoa Kia made me feel like I was important to them and part of the family. They went out of their way to make everything perfect. Matt in sales and Sean in service are awesome!

Tr
Review №96

I had concerns about how to repair an issue with my taillights and Kevin was able to promptly inform me as to what the best solution was. I would recommend this Kia service center to anyone needing assistance with their vehicle.

Ke
Review №97

The absolute best car buying experience for my wife and I we have ever had. Ask for Hunter!! He was fantastic! The whole process was under 2 hours and we left completely satisfied. Thankyou Cocoa Kia

Fa
Review №98

Update: I guess since I have purchased, I am now being ignored!!! They have 2 pending matters for me which were promised to be done by last Monday and here we are!!!! Maybe a typical dealership, once you buy you are Ignored 😡🤬AMAZING customer service! We had a great shopping experience with Hunter, he was amazing, he listened to all my request and concerns and placed us in the perfect vehicle. They worked with us in every way especially with finance, and also received great trade in value. I recommend to shop with Hunter at Cocoa Kia. We drove all the way from Kissimmee and did not regret it. HUNTER IS THE MAN!

Ev
Review №99

Exceptionally great service! Everyone was so helpful and went above and beyond. And the process was very quick I was in and out with my new car in an hour and a half. Love my new Kia! Thank you!!

Ke
Review №100

Rick was very helpful in service. Julio was also amazing in another matter.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3660 W King St, Cocoa, FL 32926, United States
  • Site:https://www.cocoakia.com/
  • Phone:+1 321-452-8282
Categories
  • Kia dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:8:30AM–7:30PM
  • Wednesday:8:30AM–7:30PM
  • Thursday:8:30AM–7:30PM
  • Friday:8:30AM–7:30PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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