You can’t even get anyone to answer the phone. EVER !!

Horrible service, they dont do anything, made appointment, gave them my vehicle, waiting over an hour then they paged me saying they dont know how to service my vehicle even though walmart did my last service, the said I should drive to Virginia they might know how to do it. The hour i was there not one vehicle ever went into the service bay, 6 guys outside smoking but never saw one do any work the entire hour I was there waiting. Dont waste your time with walmart, its not worth it. Stick to Jiffy Lub, or tires plus, or any other place but walmart.

The assistant manager at the auto center, Donald, was great. I was on a road trip and I ended up needing a new tire because I had 3 more hours to go to my destination. Donald took great care of me. Even though they didn’t have the tire that I needed for my car, he made sure to match a tire that was close enough to my other tires. He then got me in as fast as possible to get the tire changed so I could get back on the road. Donald was very helpful and I am very thankful!

Closed but all employees standing around doing nothing getting paid... all other walmart centers are working and doing tire changes huge waste of time

The Auto Service Center at the Clinton, Maryland location was suppose to open at 7:00 a.m. but didnt open until almost 7:30 a.m. There were 5 of us waiting in line to have a service performed and we were told that it would take 2 to 3 hours before anyone would get to the first vehicle because no one was there to perform the duty and no one would probablybe in until 9:00 a.m.🤷🏽... why? We were told that its like that all the time as far as the auto dept employees coming in to work when they should be there at 7:00 a.m. when the Auto Care Service Center opens.😱👎🏽👎🏽👎🏽👎🏽One star is really too much but the service in that dept is very good once the service is performed.

Once I walked in the staff was friendly. I waited for about an hour and a half I asked the auto care center manager Donald how much longer it would be and also to ring up something I wanted to purchase. He said it wasnt ready, being that it had been over an hour I asked how much longer and he ignored me twice until I asked him louder how much longer and he had an attitude with me. I also saw him answer Rudely to other customers. Overall the staff was friendly except for DONALD. The service manager Janel was AMAZING!

False advertising. Consumers being penalized for employees not doing their job by taking down advertisements that shows a discount and just points to the boatd and say well its posted and thete is nothing we can do about it. They should have honored the price. This will be my last tine getting my car serviced here.

I think I was standing in line for at least 20 minutes; my back was definitely hurting. A man even pulled a chair out of the waiting room to sit in. Im also used to the Walmart auto centers where they check you in at the doors but instead I had to wander in and figure it out myself. No one was rude, but I doubt Ill come back here.Edit: You have the ONE poor cashier answering calls, checking people in, AND checking people out.

Waited for over 2 hours and ended up leaving without getting my tires. I kept hearing the associates saying they were going to take a break every 15 minutes. How do you expect to get work done if y’all always taking breaks? I will never come here again! Nobody said anything to me while I waited as far as keeping me waiting for an extensive amount of time. I asked for my keys back and the guy just gave it to me really nasty. After I had been sitting there for over 2 hours, I think I had the right to have the attitude, NOT him! Just trifling!

If you want to wait an hour to get a hold of the person whos supposed to be working behind the counter and then wait 2 more hours to watch them try and figure out how to balance and then put tires on your vehicle this is where you want to go. If you feel this is misjudged try calling them and after youve spent 10-30minutes on hold just waiting for someone to pick up youll have an idea of what there service is like

This place is the only place I will get my oil change in the area. The staff care about your vehicle as if it were their children driving in it. Sure, at times speed isnt their main concern, but the level of detail and value they give to each customer makes up for it completely. Go Blues!

Oil change quick and cheap. Customer service was great!

The service in this place is awful. Avoid it all costs unless you have three hours to waste, sitting in a tiny waiting room with other pissed off customers.

Ive had a great experience with them on 2 occasions. The 1st time I needed a headlight replaced and they helped me out even though they were closing up for the day. 2nd time, I arrived shortly after 7am to get a battery installed. The manager (Donald) and (Jahdiel) the mechanic where nothing but helpful and sympathetic! I bought an expensive battery at another auto store but they would not install it so I came to Wal-Mart. I am glad I did!

Got there 2 hours before closing and they told me they were doing any more oil changes for the day....horrible customer service

Good service , but it came with a long wait.

This auto center never opens on time. Wait times are horrible, 2 to 3 hours for an oil change. Technicians are lolly gagging when service is backed up. Whoever the manager here is needs to be fired. Absolutely unacceptable.

Service is decent. I just wished they actually called you when they were finished as they say they would.

Terrible service, they dont open the door promptly when they are suppose to be open for business. And if you have a Volkswagen, they claim they dont do those because they dont have the necessary tool to get the filter off.

I have Been trying to get in contact with this establishment for 4 days. No one answers the phone! I guess they expect people to drive all the way there for questions.

Avoid!! Came in super early but STILL waited 4 hours. Waste of my life.

Picking up that must have item

Generally undermanned, unable/unwilling to answer the phone. Not sure if they open at 7 or 8.

Didnt tell me what type of oil they put in the car or date of service, probably wont go back, theyre ok...

Called the store was transferred to the tire department. Placed on hold for 37minutes drove to the store and was still on hold when I arrived. Terrible service, Auto manager has no clue about the service they offer or tires.

No one comes to work on time

Why have phones, if no one will answer? Horrible.

Terrible phone service, had me on hold till they closed I never use their services again

Worst customer service ever

Horrible wait times.

A service

Horrible

Service crap I do not recommend this establishment they are crap