Consistently friendly and knowledgeable staff. Never treat me like Im a woman in an auto supply store. I always try to be as self sufficient as possible since my Dad was and my son is a mechanic.

Great service..Went in to purchase a jack and the gentleman carried it not only to the checkout but also put it in the car..

It was right in front of me. Quickest destination ever.

Im always served in a polite and professional way! The staff are always very helpful.

Absolutely horrible customer service from the manager himself. If I could give no stars I sure would. It’s a shame that this brand new store is already so terrible. Will definitely not be returning to this location.

Stopped in to look up a part I didnt know the name of. Mike Rock patiently assisted me in trying to locate it in your system. Discovering it would be a part I would have to acquire from the dealer or junk yard, Mike went beyond in customer service to refer me to your on-site junk yard expert & clerk, David Simon, who provided the name of the part & gave detailed information on local junk yards where I might find it! A million thanks to both - Im forever grateful & now a loyal customer!

The staff was very friendly and they knew their parts and I was happy because they wasnt trying to make me purchase the more expensive brand but they gave me the better quality brand. #THATNOAH #NOAHNONONSENCE #nosoyboyz

Great 👍

Great customer servive

On Sunday they supposed to open at 9:00 it’s almost 10:00 and nobody show up, I seen at least 15 customers coming and leaving because the store was closed. It’s not the first time this happened, I had the same problem last Sunday.

Great service!

Went for new windshield wipers...in and out in no time and they quickly put them on ! Great job!!!

Great place to go to

Scott the manager always goes out of his way to make sure I have the best customer service.

Staff was friendly and helpful even with the computers going up and down

Lame service, I called with a part # but when I got there it was the wrong part and part #, they sent my 25 minutes away to a store that had but they didnt have it. So I bought it in line for 60% less. Poorly trained employees that are more concerned with their cell phones than customer service.

Four employees standing outside the front door all with their masks down and less than six feet apart. One was smoking in front of the door. Presented a very bad impression of good behavior in these times.

They care nothing about the customer but only what is in the customer pocket. Items are defective and service is terrible. DO NOT COME HERE!!! The autozone across the street is muchhhhhhhhhh better. thank me later!

Came in for some headlights and windshield wipers. Once I was about to pay on of the employees asked me did I want them to put the wipers on for me. Standing there surprised I said sure. I definitely wasnt expecting that. The gentleman who rang me up came out and changed myself and another customers wipers with the quickness. Thats what you call customer service. Will definitely be back!!

One of the employees cut me off in the parking lot, then Im told they cant do a code check. I used to love Advance in my old town but I will not be returning here.

They were very helpful

Friendly staff

Unbelievably rude. Dont care to help. Auto zone right across the street. Marked online order as complete and didnt have everything and didnt tell me and lost discount getting half the order. Then couldnt help and told my problem to fix it.

Matt is an awesome and vital part to this business. He is extremely knowledgeable and hospitable. He went above and beyond in my opinion to help me out with troubles I was having with changing my rear breaks. He was an absolute blessing from GOD!!!! Thank you Matt! Peace and blessings.

The staff of this establishment is very professional and knowledgeable about their business. The parts they offer is always in stock and the store is easy to see from the road.

I was given the wrong bulb for my headlight, $18.00, because it was electrical, you cant return it or get a store credit. The clerk took my car information and gave me the wrong bulb. They lost a customer. The person who put who put the correct bulb in paid $5.99. I will never shop at auto advance again.

Over the last year or so, every time I have visited the store, I have gotten very good service from both male and female sales people here. Theyve gone above and beyond what I expected, and Im very happy with the service they provided.

Greeted as soon as I walked in door. Friendly staff. Very helpful.

Good options. Very helpful. They also let me put up posters for my missing dog. Good folks.

Good

TODAY I HAD A VERY BAD EXPERIENCE AT THIS LOCATION WITH THE EMPLOYEE BY THE NAME OF TILLMAN. HE WAS EXTREMELY RUDE AND CALLED ME OUT OF MY NAME, BECAUSE HE DIDNT WANT TO FIND MY PART I ORDERED THAT CAME IN TODAY. SO THE MANAGER HAD TO GO FIND MY PART I ORDERED.. HE IS VERY NASTY AND HAS ZERO CUSTOMER SERVICE SKILLS.

Bought a new car battery. Return cor . manager was wonderful

They helped me out today. Great sevice Scott

Excellent

Meh...the prices are high and when advertised rebates when you buy xy &z. What they dont disclose is that its at they discretion if they want to approve the rebate and I clearly bought what was in the paper. That okay Ill just got to AutoZone from here on out. Staff faces typically scream....agg I hate this place.

Helpful staff... Friendly.. And knowledgeable... Helped me in more ways than one..

Service sucks and they act like they dont want to help you and I have been ignored many times when asking for help.

Good service

Personal Service getting better and the product selection is still good.

Great customer service and positive attitude for understanding of your problematic needs.

I will never be returning I spend my money where it should be spent and this place is not it the manager was very rude she act as if she did not want to do her job like why come to work to take it out on other people and then she was the store manager at that I believe her name was Wanda

Night time supervisor does not have knowledge of there policy. They will give you the wrong part and when you return it, they (including the supervisor Pam) will tell you about there new policy that they havent read yet. Now your stuck with a part that they F up and gave you

Friendly staff always helpful when I come in with questions. They also take samsung and apple pay which is a bonus for users.

Very good service the people are friendly not a long wait time

Best auto parts store in maryland. You have to go here. O and service is their best part

Bought online, picked up parts at store. Quick and easy.

Online pick up alway a breeze

Always have what you need. Or will get it same day

The Staff was very professional n helpful.

The sales rep was unprofessional. I stood at the counter to pay for 3-4 minutes while he was on the phone with his back to me. He then hung up, looked at me and then walked away for a 2-3 minute conversation with the Mgr. Came back to the counter, Mgr. called him because a customer had walked in and gone straight to her/him, he again walked away. Never acknowledged my presence, no excuse me, no apology, nothing-- not even when I brought it to his attention. Youve lost a customer!

Excellent Store great customer service.

Excellent service fast and convenient customer service was wonderful

Adequate parking lot.

The parts people need the ability to discount parts

Closes at 2200hrs Friday nights. Great

The females that work in this store are unprofessional. They need to be taught how to conduct themselves when they are on the clock. One girl, answered the phone and proceeded to yell at one of her coworkers in the background. Rude through the phone call and rude when I came to pick up parts. Ill go somewhere else next time.

Good service, selection is weak fro what was needed.

Employees are not only not helpful they are obvious in not wanting to be helpful.

Good parts for lawn equipment too

Good service, many items in stock.

Great tomorrow is today

Great employer very helpful

At 1st I thought it would be a bad experience because there was no one in the store to help but then when they did come out they were really helpful

Pretty helpful crew.

They always treat you with respect.

Great customer sevice

I find what I need most of the time.

Great customer service.

Great customer services

Rude, unprofessional, and extremely ghetto go to store across the street dont waste your time here employees need a lesson and customer service

Had an okay experience looking for clearance items. Staff and management wasnt aware of the markdowns but helped nonetheless.

Excellent service.

Great customer service

Always have what i need

Great customer service

Unprofessional.Sloppy store

Staff was very helpful

It gets the job done

Good

Great

Okay customer service

Slow check out.

Ok

Friendly staff

Friendly and helpful

Good service

Closing

Very friendly help

Poor customer service

Convenience

I hop

Pesimo customer service

Very well

Excellent service the staff is very friendly

I love how they serve