Do
Dollar General #13208
5133 Superior Ave, Cleveland, OH 44103, United States
Comments
Me
Review №1

This was by far the best thing that had happened to our neighborhood. Tina and Dave who are both managers are beyond what you would expect in a good manager. I have personally seen them help customers in ways that exceed anyones expectations. When my three children go in on their own I know they are treated with kindness and are always quick to help. You dont often see a manager cleaning the parking lot but you do at this store. The whole staff is kind and very informative. If anything flaw may occur within minutes or is addressed. I literally appreciate the staff and the store itself.

Ma
Review №2

I really like this location it has a great selection. The employee are fairly decent compared to other locations. Only issue was their make downs was not in the system the right way.

Ri
Review №3

Nice selection of items there. Fast checkout and reasonable prices.

Ce
Review №4

The young man at the cash register was very polite and professional I dont know his name. The store needs to be cleaned up through

Ke
Review №5

Was a pleasant and enjoyable time shopping. Was kinda easy finding the things one be to looking for. The people were very friendly and helpful as well.

Ma
Review №6

Nice store. Even though its in the hood you can still get treated with respect.Nice place

Am
Review №7

This place has good security. The employees are very helpful.

Lu
Review №8

I, would have liked to have given a fifth star but I,fear, in light of the review I, gave of its younger sibling/cousin(?), DGX , an unfair comparison would possibly be in the offing. With that... proviso...in mind however service was as good as or even a smidge better as were product variety c quality as a rule

La
Review №9

This store is always well stocked and clean. Employees are well trained and alert.

Ma
Review №10

The cashier was friendly, courteous, professional, and Very helpful. They were stocking their shelves when I was there. I will be shopping there again.

De
Review №11

I shop here all the time and the employees are nice, but there is one Heavy set male employee who is nice but very lazy. And as a problem when he has to open a line to help the other cashiers. But love how they did the store. And also the checkout line is so long at times. Please fix.

Sa
Review №12

Well stocked with an amazing variety of fresh and dry goods. Pleasant staff!

to
Review №13

Love this store. Its always be restocked and the cashiers no matter which one helped me are all polite. The manager always do a good job with having her store clean and filled.

TH
Review №14

The worker had good sense they had humor, I like that Dollar General!

Be
Review №15

In and out in a matter of a few mins. Everything was well stocked and the cashier was timely to get us back out the door

Em
Review №16

I found everything I was looking for. Nice cashiers.

He
Review №17

Love shopping at Dollar general I love the prices I love the percentage off and I love the customer service

Di
Review №18

It has been redone and it makes shopping so much more convenient and easy. Loved it and the fact that clerks insisted that customers wear mask. Excellent.

Co
Review №19

Great merchandise selection, including several grocery aisles w fresh produce which i havent seen before at a dollar general.also super friendly helpful staff.thanks for a Very nice experience

Je
Review №20

Very good I will be back

Ro
Review №21

No problems and the young man had great customer service

Al
Review №22

Great customer service is super store is always clean and stocked i love this location and the remodel os a plus thank u

Ch
Review №23

Neat but very slow even when empty need more help or people working at one time but they did have what I was looking for

Th
Review №24

The best DG Ive been in, in a long time. This store has come a very long way since my last visit. Whoever us the manager here I tip my hat off to you! Job well done

Ga
Review №25

Its that time of your again!! Money spending situatThey Know Their Customers!!!The staff here are definitely five stars!!

Sa
Review №26

The shelves are in disarray. But the Cashiers are nice and helpful.

Ly
Review №27

Since this comment was posted, today at the store, stamps are accepted at both cash registers but only by the manager of the shift. Thanks Much!God Speed in getting both registers to accept food stamp. What is that all about!! Really??!!Its broke. Right? Right! Fix it for us in the community!!!Because of this, theres many people in 1 line trying to buy and go home!!!Ridiculous!!! Another sign showing how much White business owners care about a particular community they serve!!!!WOW!! I just attempted to call the store and its an 800 number!! WOW!!

Qu
Review №28

Always clean and customer service is very pleasant

Th
Review №29

Many recent improvements of a complete store remodel & new employees makes such a difference in the shopping experience. Great store & positive employee attitude

Ly
Review №30

My name is Lydia.I live one block away from the Dollar General store. I live at 5225 Superior Avenue, Cleveland, Ohio. So obviously, I shop there often!But, thats not why I shop there regularly. I do because product quality and prices are great. Thats no. 1. ☺No. 2 is, I shop there often because the employees there are friendly and professional. When Ive had issues or I have misunderstood something, they readily help me. ☺I have no one in the store to specifically point out as a great employee because all of them assist me with a smile. I shop there all hours and days too, so there is no specific time period that I want to emphasize either.And by the way, the different Security Guards that work there are professional and friendly also!And, I must confess, I stop by the store to buy something just to say hi, how you doing!!☺☺Thank you very much.Sincerely yours,Lydia AlphabetP.S. Ive also read most of the book that the founders son wrote. Very motivating and inspirational!!!☺

Te
Review №31

Very clean and well organized.

Go
Review №32

Stores okay could be stocked up better

Mr
Review №33

Bad customer service.

Ca
Review №34

The store is clean inside but they need to take care of the exterior. I wish they had not reduced there greeting card selection.. i now go to family dollar only the Payne location to get my cards.

G.
Review №35

One of the largest and organized Dollar General stores

Ti
Review №36

Very well stocked and customer service is good.

T.
Review №37

They have a new manager and it has made a world of difference. The store is cleaner, organized, fresher, and better customer service! Keep up the great transformation

Vi
Review №38

I liked it atthst store

B
Review №39

The lone clerk was nice. Had to ask a customer to get something for me off a top shelf . Clerk needs help putting items on display...

Pa
Review №40

Lots of product compared to the other one mile up.

St
Review №41

This store close to home for me. The items are pretty cheap. They have produce now. Lots of Frozen coolers with Frozen foods. The only thing bad about the store is its not to clean.

Je
Review №42

This store has completely turned around since their remodeling. Its much cleaner and shelves are usually stocked well. The staff is great, they always give me a friendly greeting when I come in.

Ti
Review №43

Too many things in the alieways and I couldnt get a shopping cart

mi
Review №44

Very disorganised. Boxes all over the place. I mean I understand deliveries have to come and be put onto the sales floor, but there has to be a cleaner way to go about doing that.Also the main thing I went in there for, they didnt have. Sales associate was pleasant and helpful. That helped get two of the 3 stars otherwise, it would have been just one 🤷🏽‍♂️.

La
Review №45

Nice staff and easy to find stuff!

Ha
Review №46

The staff at this Dollar General is always in good spirit and willing to help you all the time. The only thing I can say that I dont like is sometimes when. They get new inventory in the store there is just two many boxes and merchandise all over the store blocking up aisle. This makes the store cluttered and hard to navigate sometime

ch
Review №47

Good selection funny staff

Jo
Review №48

Poorly stock. Multiple employees, long lines, Two registers open really one and that one was only accepting debit/credit cards. Other register close because cash register was down. Basically lost cash paying customers. Line was long with no rules for social distancing. Multiple employees without masks.

Ti
Review №49

Customer Service gotten better.

Je
Review №50

No carts. Store was crowded.

Ra
Review №51

Great staff and a wonderful stock 😀

Ch
Review №52

They where very nice

Br
Review №53

Better than most

Ya
Review №54

If you in a rush you can get base items quick get your timing right.

Le
Review №55

Nice staff and good selection of items

Jo
Review №56

Good associations

Ka
Review №57

Normal Dollar General. Store was adequately clean and organized. Staff was friendly.

Ja
Review №58

If offers the basics at a good price and the aisles are wide but they need more workers.

My
Review №59

Could be improving by working a little faster also to have another cashier on the register. Thank you

De
Review №60

Employees are Great!

Be
Review №61

Nice place, friendly staff that is helpful.

In
Review №62

I was able to get in and out of there very fast

Je
Review №63

They had no carts to shop with

Yo
Review №64

Kool

De
Review №65

I love when u walk in the store and worship musIc is playing. THANKS

At
Review №66

I just went here at 8:40pm on a THURSDAY and they had the doors closed. I saw the security guard through the door and asked were they closed. A lady walked up to the door and opened it, and I asked her if it was closed and she said yeah,but were letting customers out. I said its 8:40, dont yall close at 9? She didnt respond. I dont know if she was a manager or what not,but this is unacceptable. Closing a store early and denying people entrance to a public place because employees want to is absolutely terrible. I wont be back.

Vi
Review №67

Very professional staff, security in store makes me feel safe, hard working staff and wonderful customer service 😀

As
Review №68

Nice remodel. Pleasant cashier

Mr
Review №69

Definitely feels like a typical store in the hood. Doors dont even open by themselves half the time. Water is always leaking everywhere, bathrooms are gross, the regular full time evening staff is the only plus side to coming here

T.
Review №70

Good value. Clean, well stocked store.

Er
Review №71

The workers were very helpfulI was in a hurry. Loved it

Te
Review №72

This place is one of the only locations that is clean and dont have boxes everywhere. Plus the customer service here is great as well.

an
Review №73

Love the store the workers the price and selection the only problem this place has is that the costumers steal the shopping carts, store only has two carts and if someone beat you to the cart youll be holding your stuff. Also Almost no wait time in line fast and king cashiers

Ro
Review №74

Everything was fine, great customer service.

jo
Review №75

Its clean and has good customer service

Ka
Review №76

I love the prices and the selection. And they have a great manager; Monica! I just wish corporate would put security in the store.

Be
Review №77

I go to the college next door and its very convenient

La
Review №78

Its okay sometime people is mean but other than that i love it

Ki
Review №79

Need more shopping carts and different selections on baby wipes the store be empty out lol but the employees beautiful souls

Ga
Review №80

53rd and Superior the people are wonderful they help you in any way any how they can

oi
Review №81

Shelf were empty

Wi
Review №82

REASONABLE PRICES ,MULTITUDE OF THINGS TO BUY

Ch
Review №83

Always can find what Im looking for. Staff very courteous.

Th
Review №84

Nice friendly people and great prices

Ms
Review №85

Isles were cluttered and so was the shelves

Mo
Review №86

Very clean store! Had everything i needed in the correct places

Jo
Review №87

The store is NEVER clean just like many Dollar stores in the area! I purchased 3 ceramic coffee mugs which the young man didnt know what to do with by asking me if I wanted a bag when I had several other items to carry. The mugs were placed in ONE Dollar General plastic bag each because there was no paper to wrap them in. Almost broke them bringing them in the house because they were not protected! The ONLY reason I come back is because the store is on my way home from work.

Ja
Review №88

I wish this store was cleaner and had better lighting. They get quite a bit of service in the morning and they need a larger staff at that time. Its upsetting to have to wait when you need to get to work. The last time I visited the door wasnt functioning and the female at the register was complaining about people not reading the door because you had to push it to open it. However, what she didnt know is that the sign outside had gotten wet and was hard to read. The handwriting wasnt very legible either. Most people dont walk up to a automatic door and have to push it, so I thought she was out of line in her comments. It was wrong to make comments like that when customers can hear you.

Re
Review №89

This place is very clean and easy to find merchandise. And the staff is always very nice!!!!

Ta
Review №90

The cashier we had today was so sweet to my child and me. She was swift and greeted us both at the start and finish of our trip.

Ka
Review №91

Awesome products that I cant find in my neighborhood Dollar Tree!

da
Review №92

Awesome D.G. ....the store is clean & organized. easy 2walk thru the isles...Not over crowded w~merchandise! And the staff are xcellent...kind polite & like real people!

Vi
Review №93

Love this store; too easy to spend money there!

Er
Review №94

I love Monica and there is another light skinned female with glasses dk her name but those two r the Best.. they see me walk in & know exactly what i want. Seriously if i would not go in if was not for those two ladies. They truelycare about their customers. And Billy and Alicia . They rock

Al
Review №95

Great deals. Great service as well

Ja
Review №96

I love the new remodel

Le
Review №97

A must place if youre looking for great values

da
Review №98

They was in stock and the service was good

mo
Review №99

The service was GOOD, the PLACE NEEDS CLEANING AND THIS IS TRUE ABOUT ALL OF THEM , I STOP IN , I AM THINKING ABOUT NOT SHOPPING IN THESE STORES ......

Je
Review №100

Great location needs more 1$ products

Information
100 Comments
3 Rating
  • Address:5133 Superior Ave, Cleveland, OH 44103, United States
Categories
  • Dollar store
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Dollar Tree710 N Davis Ave Ste J, Cleveland, MS 38732, United States
  • Dollar General1701 E 12th St, Cleveland, OH 44114, United States
  • Dollar General4955 N Lee Hwy, Cleveland, TN 37312, United States
  • Dollar General6815 Broadway Ave, Cleveland, OH 44105, United States
  • Family Dollar16122 Lakeshore Blvd, Cleveland, OH 44110, United States
  • Dollar General12526 Bellaire Rd, Cleveland, OH 44135, United States
  • Dollar General2966 E 116th St, Cleveland, OH 44120, United States
  • Dollar Tree2892 E 116th St, Cleveland, OH 44120, United States
  • Dollar General3040 Fulton Rd, Cleveland, OH 44113, United States
  • Dollar Tree17442 Lorain Ave, Cleveland, OH 44111, United States