So much cool stuff

It’s unfortunate such a great place with variety has horrible customers service. This person that sits behind the register drinking energy drinks all day and vaping is the worse person to run your place. Horrible attitude, is not helpful and turned down sales from me today all because he didn’t want to break another $20$ for a $4 transaction then proceeded to tell me I couldn’t tap and pay since it wasn’t $10. What horrible way to treat a client that’s been coming here for years and is a resident and business owner in old brooklyn. I’ll be sure to speak highly on how horrible service this person has. I’ll now start driving and directing everyone to Day Star boutique

Love coming here and looking at everything. My husband comes in very often for tattoo supplies. The workers are the best.

Fine selection of glass! Everything from over the top awesome to throw away pieces.

They have everything you may need to smoke with, their tattoo ink is reasonable and they have everything for tats also

Good selection but the prices are out of this world. I was all set to ring out and the dude inside is going on and on about how people keep coming in and he has stuff to do. Shouldnt be disrespectful like that in front of customers. Good luck staying open if you dont want people to come spend their money at your store. The lady was very helpful but he made me so mad that I left without my purchase. Actually really sad, I was looking forward to having a new place to go for my toys.

Glass house has a great selection of incense. It is my go to place.

Best shop ever. Any amd everything you need under one roof. Owned by an old friend of mine couldnt think of a better way to support a small business. Love you Roy

Great corner headshop..good prices

Not sure who was working tonight but this will be the first and last time I ever step foot in this store. The rudest and cockiest encounter I’ve ever had from start to finish and I was in there for all of 2 minutes. Definitely not how you run a business. Not even greeted when you walk in the first thing is was asked was where was my ID. The guy was super rude when “helping” us find what we needed he made you feel like you were stupid. Anyways place is trash.

Very terrible experience staff is beyond rude like always

Great place for all your smoking needs. Nice selection of horror movie memorabilia.

Great shopping for all kinds of categories from glass to horror collectibles too clothing. Wonderful staff

I am a beginner tattoo artist with very little knowledge on the equipment that I need let alone the little details about that equipment. I had no expectations of being helped to the extent that I was but Shane went out of his way to make sure I left with everything I needed to start while making sure I was within my budget. He was also super polite and you could tell he genuinely wanted to help me be successful. He really took his time and I highly appreciated it. I will for sure be coming here for my future needs! Thanks so much!

Every time I get ink for a tatt from here it gets infected..same ink same place same problem..u figure it out

They have everything, a lot of options, and at a reasonable price

I love this store they always have anything that you would need. And some pretty cool gadgets to observe I highly recommend this store.

I love the huge insense they sell here and they are a decent price. They also have the tattoo supplies my husband needs. The guy who is always there is friendly and very helpful

Fun staff amazing selection

Great prices and good service considering the covid situation. Didnt know this location was here glad I found it.

People who work there r very helpful and nice!

Great place to shop around!! Shane is very knowledgeable staff and great customer service. Looking for something specific...or really have no idea, hes your guy! Super eager to help. Good atmosphere. Prices are very reasonable. Highly reccomend for smoking and novelty shopping. GREAT HORROR COLLECTION!

I bought a crescent rotary machine from here. I used it once, before it stopped working. Don’t buy here, they sell junk.

I don’t know who answers the phone on tuesdays at 8pm but they need a new job. If you are bored or in a bad mood you don’t need to take that aggression out on people on the phone. Seriously sounded like I was speaking to someone from the 90s emo era, extremely depressing and uninterested in my business. This is exactly why people shop online.

Amazing selection of Horror items

I absolutely love the glass house. I can always get the things I need here and anytime Shane is working he always makes it worth while. He answers all the questions I have and suggests new things to me. I love how I can get my tattoo supplies and smoke supplies at one place. Yall rock and keep up the good work.

I was in and out fast service I like the skinny bald guy with the glasses always have a great attitude

You’d think that when someone is working for commission they’d be a little nicer to you when you spend almost $200 every time... I asked the heavyset goatee dude to help me with a certain tattoo gun and he said that he wasn’t there for “instructional purposes” however, when I walked in he was showing someone how to use whatever they were buying.. that guy is not nice at all anytime I go in there he’s mean, all he does is brag about his commission and how much he’s up to. He was up to $2,000 the other day then he ended up selling a $7,000 Rick and Morty ring. Me as a customer should not know his commission that he makes and how much he’s up to, He should not be working there with the attitude that he carries. I suppose I didn’t spend the appropriate amount to get the “instructions” I’m sure he doesn’t care about my next statement but, I won’t be back.

We were getting some tattoo supplies for a friend who lost her equipment in a house fire. We had a set amount of money that was raised and walked in without knowing anything about the trade. Shane helped us figure out what we needed, gave us suggestions, and kept us within our budget. We were able to get literally everything that was lost. Theres something to be said for that fact that he went above and beyond to help our cause. He was very knowledgeable and even more helpful. I would recommend The Glass House without hesitation. Thank you Shane!!

A LOT of things to look at and choose from from. A lot of memorabilia and horror items as well.They had just started to carry the item we were looking for and havent developed a large inventory yet, but definitely look forward to returning in the near future.

I came into here looking for something but not entirely sure what exactly, seeing how Im very indecisive. I was overwhelmed by their selection of tobacco related products I just couldnt decide. The man working Shawn I believe was his name was so kind and polite and helped me find the perfect piece, and also shown me their awesome collection of horror action figures. Upon finding the perfect piece he recommended a phenomenal cleaner, and bag for it and gave me the best tips ever of cleaning and mainting it. I will definitely be back and highly recommend it to my friends. Ive never seen so many different options of tobacco related products or had such a phenomenal employee help guide me through all of their different choices, also giving me some amazing tips and suggestions. I told him how Im very clumsy and he helped me find a piece that wouldnt roll of the table and break and also helped me find the perfect bag to keep it safe.

I unfortunately didnt have a lot of time, I will be going back. The movie stuff they have is unbelievable. Great atmosphere to shop in! Cant wait to go back when I have time to spend there!!

Friendly, knowledgeable staff, all of them. Cool place to check out with the masks and figures all around. They have about all your tattoo needs if you are a tattooist. I visit this place 2 to 3 times a month and see something cool or really interesting that is different every time I go there!

The one in Barberton is way better

Very good place to go for your tobacco pipe needs and tattoo needs and even clothing depending on what you want lol I just wish they carried some rotary tattoo pens I highly recommend this place for unique tobacco pipes and tattoo equipment and even toxi clean

Nice place.

WOW! SALES ON POINT, KNOWLEDGEABLE SALESMEN WITH ALL PRODUCTS OF MY INTEREST! ENTER WITH FRIENDLY SERVICE AND LEFT WITH NEW PRODUCT WISDOM !! WILL BE BACK AND ONLY AT THIS SPECIFIC LOCATION. ABSOLUTELY LOVED EVERYTHING ABOUT THE STORE!!!

Great selection of local glass

I had the best experience there. Shane helped me with my purchase! He is awesome! Love your horror collections!!

This place rules. Awesome staff and great selection of items. Id recommend it to anyone.

Had exactly what we needed and decent price. Quick & Easy!

Brian was very helpful and had amazing customer service. Shop has a nice selection of everything you could need/want.

Very expensive. A lot of stock. Varieties of all kinds.

One of my favorite tobacco shops. Lots of things to choose from. A lot of local handmade blown glass pieces. Love supporting local artist

As a tattoo artist, I’ve been shopping at The Glass House since 2007 , they’re always friendly and reliable. I’ve watched them grow , expand and evolve! I’m a customer for life!

From that special smoking apparatus to classic concert T. And if you shoot ink great selection of colors .

Very helpful. Extensive knowledge of tattoo supplies and equipment. He knew exactly what I was talking about

Ive been going here for years. Returned today for the first time in 2 years. I was pleasantly surprised by the addition which was awesome(I wont spoil the surprose. The shop looks great, customer service is still great as usual.

First and foremost they have some great employees there to help you pick the perfect item for you. Wether its action figures, face masks, incents or tobacco pieces Id highly reccomend going there when their one employee shane is in. He definitely helped me pick the perfect piece for my dad. Second their products are quite durable. The tobacco piece i got my dad dropped and it the ground HARD right infront of all of us! My heart dropped because i just got it for him. The thing bounced off the ground and hit the floor numerous times and there wasnt even a crack in it when i put the light to it. Lastly theres a HUGE selection of items to choose from. They literally have something for everybody even if youre specific on what you want. Definitely the only place Id shop for my future pieces at!

Love it

They always have great deals

Love this place. I stop by everytime im in fhe land.

Great place!

Marvelous experience

The staff is amazing. The guy thats in there has the biggest heart ever. Love them. This is always the place I go. Dont go anywhere else.

Great customer service

Fun place to find a wide variety of unique items and gifts!

Don’t buy any batteries, vape pens. Don’t work . No refund. No swap. No nothing.. waste of money. I feel robbed.

Great selection. Love the Ohio made section. The staff is super friendly and helpful.

Nice human, clean store, will eventually go back.

Great place. Very friendly and helpful staff

Im trying to learn how to tattoo so I went to The Glass House to pick up a few of the things I needed. I explained to the guy that I am a novice and that I am still trying to figure out what Im doing. He seemed really annoyed by the few simple questions that I asked about the equipment. He was really despondent and not even a little bit welcoming. I decided that I should just buy the things I knew that I needed and leave. I would have spent way more money if he had been even a little bit accommodating. I guess Ill just order my supplies online from now on.

Smokers paradise

Been going here for years, love this place for all your smoking needs!

Need cooler hats and shirts, only worth going if youre 21+

The two ladies that typically are here, good God theyre great! Absolutely love the interaction they give and I know Im not alone with this opinion.

Massive1ism They do sell glass dildos if you want one for your ass! I think the place is AWESOME!! They treat you with respect if thats how you act. If you have common sense, they treat you as such. If you act like an immature kid, or a dope fiend criminal you just may get kicked out! NOBODY has time for ignorance, including businesses!

Nice clean shop, great prices, friendly staff

Love this spot have nice quality equipment and knowledgeable people

Lit place, great staff, dope wares.Spend all your money here.

Great store awesome workers... Follow the rules and you can get a nice glass piece for an awesome price. Beats any other head shop.

I am SO going back in here! Quality equipment, nice variety, and some nice Old School goodies on the shelves too😎

While still listed as a vape as well shop, its not. Its a various smoke type/head shop. I dont blame them for it, Google even has a Sears dental mapped around the corner from me where a Wendys has sat for the past 40 years.

Great prices, and great assortment of various items.

Nice people who know their products. Very friendly staff. And great variety of tobacco smoking equipment.

Polite helpful staff

I was able to find what I was looking for, for my friend and he was very please would recommend it to anyone who is looking gFor those type of things

Great place and cool workers who are helpful also. Recommend this place.

They have a Great tattoo equipment and supplies selection!Huge selection of pipes too!

Very nice place beautiful selection on so many items definitely dont pass on this place

Always have what i need the staff is extremely helpful go check them out ask questions they are nice folks

Its great, just leave your stones at home though.

Wife and I went yesterday to purchase our first E Cigs. Bought pair, one of which didnt work, at all. Went back the next morning to simply exchange for one that worked, with receipt. Employee, Owner, whomever, would not exchange the one that was broke. When they say, All Sales Final, thats exactly what they mean. They sell garbage.....................Buyer Beware! Must be on Pearl Road in Cleveland!

This place is awesome! Been shopping here for years and have never had a bad experience.

Very helpful lots of cool stuff, am Im never shopping anywhere else!!!!!!!

Decent selection here, and the guys behind the counter are helpful. I am not a fan of the way they follow you if they cant see you from behind the counter, but I get that they have to keep an eye on inventory.

Beautiful shop, huge variaty, helpful staff. Definately the place to go for Glass.

The glass house is horrible, worst customer service Ive ever had. The guy could barley get off his cell phone to help me out. DO NOT GO TO THIS PLACE! Go to the Wax its right down the street staff there is much more helpful.

Great knowledgeable staff. Large selection

Good selection of glass and other related items. Service I got was friendly and helpful.

Very helpful.

This place has the worst service. With A-hole workers. If you can find another place I would advise it

Great shop... No tongue rings but got a dry vape and tattoo needles

Really friendly staff and clean atmosphere. Awesome assortment at reasonable prices.

Love them! I always feel welcome when I walk in, and they always have something new and interesting!

Good spot for tattoo equipment

I liked the place. Nice options. Some folks will work with you on price, some wont.

Great selection, good prices & very friendly staff

Super nice glass

Cool and awsome place to go and get stuff and tattoo equipment nice employees always there to help