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Yorktown Service Plaza
6177 Pearl Rd, Cleveland, OH 44130, United States
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Yorktown Service Plaza
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Jo
Review №1

Bob had good suggestions and was very helpful before I made the appointment. Bob and Ron were both thorough and aware of each customers needs. I stayed with the car for 2 hours as they changed tires and they tried as much as they could to get me out in time(we ran 8 minutes over, but I expected this as I did not give them a long work window). If I had the option I would likely drop the car off in the future.

Be
Review №2

The only place I’ll go for any car maintenance. Bob and Ron are super nice and helpful, and they handle every transaction with courtesy and professionalism. They’re very upfront with what they do and don’t cut corners. Absolutely would recommend going here if you have any car issues.

Kr
Review №3

Im very happy I came here. Its located at Valero/Yorktown Service plaza, which has everything you need. Waiting area has bookshelves and friendly staff. Ron was very sweet, and Bob was helpful. My car is fixed, they provided me a cool loaner car for the day to work. They open early, and I will be coming back for tires and radiator that I needed anyhow.

Th
Review №4

Great place for gas or extra items that you might need. They have a nice food section inside with made-to-order food items for lunch or dinner. The service station attached is fast and friendly, I have had work done there and have never had any problems. Over all this is a great location and easy to get you. My original post was 4 stars, I meant to highlight all 5, so it is now 5. Thanks guys for going above and beyond other stations!

ch
Review №5

Very professional and straight shooters. They keep you apprised of what is going on and provide you with the most amazing service at such a reasonable price. If you’re not going to York town Service you’re paying too much and getting bad quality. You enter there as a stranger and leave his family. Very professional

Ma
Review №6

Did what needed done adding camber bolt for my aftermarket struts to fix camber. Quick, done right, showed me camber values in spec. Good fair price.

Sa
Review №7

Bryan, Bob, and Dottie gave phenomenal service that was courteous, friendly, like being part of their family. I came in with a slow tire leak. It was discovered that I had steel belt showing on the inner surface near the rim. They also noted that the other tires showed advanced wear. They replaced all 4, with high quality, high performance tires for my 2016 Volvo S80 T5 along with their high speed balance and 4 wheel alignment.I am always pleased by their great service, integrity, and friendly approach. Yorktown Auto Pros are a treasured part of my extended family that I Know, Like, and thoroughly Trust.

Ra
Review №8

Excellent service preformed in timely manner, with a rental car too.

St
Review №9

I absolutely love this place. I go just for the food.! My Mexican pizzas are always made perfect. Step back to the school lunch room. Mike in the kitchen is the absolute best. You want to feel like you have friends while having friendly service. This. Is. It. If you dont go, dont worry Ill enjoy it for you.!

Su
Review №10

I was told from another auto repair location that I would need back brakes soon. So I had Yorktown check them. They were very honest and told me I have plenty of life still on them. I appreciate their honesty!

Cy
Review №11

Each time I have needed an emergency repair they have risen to the occasion above and beyond the standard care. They have explained the charges and checked my car for any future problems that may exist. This is extremely helpful in solving issues before they become an expensive or harrowing experience. They have also been able to provide a loaner car which is greatly appreciated! Overall, they are simply the BEST!

Jo
Review №12

Byron and Bob and their crew once again were fabulous. They analyzed the issues with our car and called with an estimate. Once approved they quickly and efficiently fixed our car. These characteristics of dealing with Yorktown Services are why we continue to come from North Olmsted for our car care.

J
Review №13

There is not enough positive praise for this business and ALL of their employees! Byron and Bob in the service center are ALWAYS willing to help, provide fair and HONEST service and are just a hoot to talk to.The staff in the store is always so friendly and engage with their customers. The food in the deli area is always so good!A TRUE family owned and operated business that absolutely values their customers!

Ca
Review №14

I was in need of a new tire to replace a punctured sidewall on my car. The tire was unavailable through many shops, but Yorktown found one in their Indianapolis location and FedEx’d second day. They called when it came in and I was able to get it installed for the event I was participating in the next day. Thank you gentlemen.

Da
Review №15

They are all so nice and respectful and also the best prices and service in town

Sa
Review №16

Had my brakes done a few weeks ago. Could not be happier with their service. Friends recommend this place and Im so happy they did.

ni
Review №17

Punctual, professional and fairly priced. I have used Yorktown multiple times and always walk away impressed. They can fix classics or daily drivers.

st
Review №18

Always receive exceptional service when dealing with Bob and the guys at Yorktown Automotive. Needed to be towed in for new tires. Bob helped me out start to finish.Thanks for a job well done !!!

Mi
Review №19

You can find nearly everything here from a quick bite on the way to work, or a detail for you car show this weekend.

Ka
Review №20

I am very particular about my vehicle’s maintenance. It is the shield between my family and the elements/indirect dangers on the road such as weather, other drivers, & road hazards. I depend on the tires they recommend based on their mechanical expertise. I count on their thorough inspections based on their technician’s experience. In the decade that I have been a customer, there has never been a lapse in quality or professionalism. Highly recommend this Company.

Tr
Review №21

As always service as great. The team is always helpful & Friendly! Repairs were done in a timely manner and as promised.

Sa
Review №22

Very articulate and caring people work here in my opinion.

St
Review №23

Good people here.Honest, hard working mechanics.Very clean facility...really good food.My goto place for repair.

Jo
Review №24

I always know they are being truthful about the services I am being told need to be done. They explain it thoroughly.

Ja
Review №25

Recently bought new rear tires in October only to have a large piece of metal slice into one of them this week,(thank you Ohio road construction companies).At first I thought I’d just take it anywhere and have it patched, but then I remembered how awesome Yorktown is so I called them. I spoke with Brandon who confirmed my tires came with a road hazard protection.I drop off the tire for them to repair. After about an hour Bob calls to tell me it’s not repairable, however, they’ve already ordered a new tire. It would arrive this afternoon and I only pay for mounting and another road hazard package. Total cost $47 for a $200 tire.By 3p the same day, I had my new tire and was on my way. These guys have always treated me professionally and as if I were a family member.They just do what’s right.

Ro
Review №26

Bob was great! Explained everything thoroughly and my car is running like new! Thanks, Bob and everyone at Yorktown!

Mi
Review №27

Local family run business that puts customers at the top of their priorities. Always friendly service and fair prices.

Pa
Review №28

Great place to buy your lottery tickets. They also have a car wash and many other things.

Da
Review №29

I’ve been using Yorktown Automotive for some time now. Bob and the automotive employees there have always been courtesy and straight forward with what repairs were needed on my vehicle. Trustworthy and honest!

Th
Review №30

Always friendly, courteous, and efficient. The job is always done right.

Na
Review №31

Service was courteous and efficient. Followed up and honored the warranty when more work was needed

Ch
Review №32

Service was great. Friendly and easy to work with staff. Loaner car was greatly appreciated. Saved me money! Good job all around.

co
Review №33

Great price on tires and very friendly staff!

Me
Review №34

My family has been coming to Byron for years when it comes to cars. I am writing this now because last week I sat in the lobby for about an hour while waiting for my car tune-up and diagnosis. I not only received exceptional customer service but was also witness to an hour of the same consistent exceptional customer service with every client who called in or walked through their door. If you are looking for fair market price and quality service I would call Bob and Byron and get yourself an appointment with their team at Yorktown Service Plaza!

Cy
Review №35

Prompt and professional. Knowledge of service being performed was exemplary!

Su
Review №36

Great staff, efficient service and excellent work! And a good car wash.

Fr
Review №37

I love this place. The service is spot on, friendly and thorough. Can’t beat the price. They always seem to go above and beyond. Give these guys a try, you’ll be very satisfied and you’ll want to come back in the future.

Ge
Review №38

I love this gas station haha. I got my new tires put on and a new wheel - after hitting a moon crater in the great city of Parma... and these people had 4 new tires, new wheel, balanced and aligned with an oil change in an hour and 20 minutes flat. I was blown away. Oh, and the customer service and employees were super nice and inviting - even letting my three year old son (of whom loves anything mechanical) see their garage and their operation. Super cool.Oh, before I forget, they have the best car wash in Cleveland. Its the only place I take my cars for anything.

Ry
Review №39

Great service as always! Highly recommend. Good food, awesome car wash, and great selection of services, snacks, and drinks.

Mi
Review №40

Breakfast burritos are amazing!

Br
Review №41

Family-owned great to go in there and support the local business always quality in their products and their gas lines

Ga
Review №42

LOVE LOVE LOVE IT HERE!! GOOD QUALITY, GREAT FOOD, BETTER PEOPLE! THE STAFF IS AWESOME AND FOOD IS ALWAYS SUPER YUMMY!!

St
Review №43

On Monday was hearing a grinding noise coming from the rear of my SUV. Immediately called and Bob had me drop it off that night so they could get to it first thing Tuesday morning.Bob called working in an hour of them opening to explain what was wrong.I was so relieved. He explained everything in detail and gave his recommendations for the work to bedone.Vechile was ready in couple of hours.Thanks Bob for a job well done

Ro
Review №44

Yorktown auto I have used and will only use for auto service!! Very honest pricing fair never had to come back for issues. All the staff in auto and store are fantastic people!! Thank you everyone there for always taking care of me !!!!

De
Review №45

This is my new go to service station. I saved 100.00 on each tire compared to the last place I had my truck serviced. Rich was my mechanic and he was very impressive. Thanks for getting the job done fast! Ill definitely be back whenever I might have a issue with my truck.

Mi
Review №46

Work was done right, and quick. Truck looks and rides great. Thanks Byron, and Bob in service

Jo
Review №47

Best gas station food you can find... Everything is fresh and hot and made to order.

Ch
Review №48

7 Im very pleased with using the service. Their services done quickly and fast. And always on time. Thank you very much for the very good service.

St
Review №49

Love this place. The staff is very friendly and knowledgeable. Their prices are amazing. I got my brakes done there. I was quoted $600 by another place and got them done there for $340. I would recommend them to anyone.

Tr
Review №50

Great service! Very professional.

ka
Review №51

This was my first time using them and I will be returning! Bob was so nice and kept in contact with me the whole time and when I picked up my car I met Bryon who was just delightful. The best part, they charged half of what my dealership had quoted me.

Wi
Review №52

Awesome service. Efficiently get your car in and out. Tire recommendations are spot on and are great in the snow. Very happy...thanks Yorktown!

Mi
Review №53

They stayed late on a Saturday to put new brakes and tires on my car. Never have had any issues brining any cars here. Will always recommend them!

Ka
Review №54

The service is always excellent... and the service team is extremely courteous! It’s the only place I will take my vehicle in for maintenance and repair.

Ma
Review №55

Longtime staple..gets better/improves every year..not that they need to..just drive by and c for for yourself.....it says it all!!!

Ja
Review №56

You are not going to find any better place for all your Automotive needs, great deli food and awesome people. Stop looking and go see for yourself. You wont be disappointed.

Tr
Review №57

Everyone was friendly work was completed in the time they said it would be...

De
Review №58

Best place hands down around here to get a great car wash, and we have a lot of options!

Ar
Review №59

Great place for your auto care needs. Bob and his crew are too notch!!

ma
Review №60

I can’t say enough about this place. So friendly and professional. My car was done fast and at a reasonable price. We dealt with Bob in the auto service area and he was so nice and helpful.

Ma
Review №61

Great and affordable service done in a timely manner

Do
Review №62

Had service work done and got free carwash and wax plus free coffee. Not to mention the fantastic service at car center.

Jo
Review №63

Employees are pleasant to deal with. Great value car wash!

Do
Review №64

Stopped in to buy four tires. Just think it took too long to have them installed (over an hour) plus, they are a bit pricey!!!😕☹

Do
Review №65

Always professional and always done right the first time.

No
Review №66

Was in from out of town I could feel a issue while driving so i stopped in needing a quick repair , I could see that Rich and the crew was already busy with appointments but Rich managed to get me squeezed in and taken care quickly with no hazzle,Always a pleasure At Yorktown.

Je
Review №67

Awesome place and awesome people.

Jy
Review №68

Always quick easy and done correctly. Their customer service is wonderful and they make you feel that your business is greatly appreciated(hard to find). Thank you to Bob and the service team for the great service.

Ma
Review №69

Have a good place theyre very polite I was very sore and I called just asked if so my kid put my gas they send someone out right away thank you thats why I love even get my car washed there do you get a percentage off for you gas if you get a car wash nice

No
Review №70

Love the service and staff!! Always great. Love Greg!!

Ed
Review №71

For the price and convenience, best breakfast in the city.

Jo
Review №72

Great food and prices. Made fresh and the staff are excellent

ma
Review №73

Fantastic shop. Bob was very professional and pleasant to work with.My car needed a few things addressed and they were able to fit me in that day. I asked about a full service and I was told I didnt need one, just an air filter replacement. That proves to me how honest they are.I will recommend Yorktown to all of my friends and family from now on.

Ma
Review №74

Best choice to maintain your vehicles.

Ja
Review №75

Great great shop! Customer service is top notch and the work is second to none. Thanks for all you do!

jo
Review №76

Byron was honest, straightforward and easy to work with. My fuel pump had been done by another shop 6 months prior and they had made a considerable oversight on an electrical component which he diagnosed and fixed quickly. Pricing was on point also, I highly recommend Yorktown Automotive.Joe Thozeski

Kr
Review №77

Great service. We had our winter tires put in our car. The guys were super professional and very reasonably priced.

Le
Review №78

I was greeted quickly and friendly. I was there to order tires and they were extremely helpful. I ordered in the afternoon and special ordered and they arrived and were installed same day. I highly recommended Yorktown Auto and tire.Thank you

Le
Review №79

I visited earlier and Greg was at the register. I told him I wanted gas and lottery tickets. I put my money down and he said what is this for? I repeated myself. He was just extremely rude to me. Im sorry to say this...he was a jerk. Poor customer service!!!

Bi
Review №80

I had a flat tire and they took me right away and plugged the tire. It was very quick and they were very friendly. The service was great. I would recommed Yorktown for any car service needs.

Ki
Review №81

All the guys here are very upfront, fair and so nice. The work they do is very good. I live out of town and they have helped me out with fast turn around time as well. Thanks guys, Kim Hopkins

Bo
Review №82

Thanks to Bob Poggi, my personal Tech Larry, and all the other savvy, motivated personnel at Yorktown that keep me rolling. Everything Must Go.

Jo
Review №83

One of my favorite places to get food🙂

Bo
Review №84

Honest and Hardworking Auto Repair With a service plaza! great place to have your car repaired

Sa
Review №85

I have had several cars serviced here and they are quick, reasonable and upfront. The staff is courteous and accommodating and I would highly recommend them.

Gr
Review №86

Service was completed on time and at the price quoted as per usual

St
Review №87

Reasonably priced, honest!!

Jo
Review №88

Very friendly and competent staffExcellent work and great explanation of the work performedReasonable prices and extremely qualified work

Ja
Review №89

Yorktown Service Plaza is a great place for repairs. The staff is very friendly and courteous. They alway greet you with a smile and provide timely updates. My trust has been earned with their exceptional work, fair pricing and wonderful customer service.

Sc
Review №90

Would highly recommend this shop for all your auto needs. Very fast and professional service.

Er
Review №91

Automotive shop car wash and convenient store were all great awesome food to go sandwiches chicken gyros etc highly recommend

Fr
Review №92

Their staff is friendly and very helpful! The only reason why I stopped short of five stars is because they do need to focus more on cleanliness especially during these Corona days.

Je
Review №93

Great car wash and service fellas

Pa
Review №94

Car was serviced efficiently. Everyone wore masks and distanced. Bought food. Also excellent. Good experience

Wi
Review №95

Good service. Alignment done about an hour total wait. Satisfied

Ja
Review №96

I had the opportunity to have some repair work done on my car. Very nice clean place. The shop was recommended by Auto zone, also because I work for autozone. Owner Bob was very cordial and helpful. The cost of the repair was a lot less than I thought, and he did a thorough job on the things that I asked him to look at. I definitely will recommend him if any of my friends need repair work done on their vehicles.

De
Review №97

They are very professional knowledgeable and friendly. I will continue to go there as long as they are in business.

Sh
Review №98

Tires, Oil Changes, Air Filters, Belts, Alternators, Car Washes, Brakes . . . they do it all! Bob and Byron always take the best care of me. Fast, easy, and affordable. More shops need to be like these guys. 10/10

Ma
Review №99

Good atmosphere nice people good price !This is the first time I used Yorktown since my tire place closed! I will be coming back!

Sc
Review №100

6/5/2021 Another plug for this great service station! Wife and I both recently got new vehicles but continue to go to Yorktown Service Plaza for our oil changes and tire rotations. If you have a car issue or just need routine maintenance done these are the guys to go see!On 6/28/19 I was heading out of town and got a flat tire minutes into my trip. Upon trying to get the lugs off of the tire the Ford factory lugs had swollen to a point I could not get the lug wrench to fit the lugs and was forced to drive the car 20 miles with a flat rear tire to Yorktown Service Plaza (I did not have the time nor wanted to wait for AAA to arrive to see if they could fix it). The garage had not yet opened but Doug (Owner) met me at the door and let me inside anyways and listened to my problem. I was going to head home to switch out cars but Doug insisted he could have the car fixed and back on the road in 30 minutes. Tim (Mechanic/Service man) got the enlarged lugs off and had a new loaner tire (graciously donated by Doug) back on the rim AND changed all other faulty Ford lugs with new ones in under 30 minutes time! My wife has her car serviced here all the time and we always have fantastic results! Now that my factory warranty has expired on my car I will be bringing it to the Yorktown Service Plaza for my repairs as well as replacing the blown out rear tire which I am sure I will get the best price possible. I highly recommend taking your car to this garage. It truly is World Famous, Locally!!!

Information
13 Photos
100 Comments
4.8 Rating
  • Address:6177 Pearl Rd, Cleveland, OH 44130, United States
  • Site:https://yorktownserviceplaza.com/
  • Phone:+1 440-885-2222
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:4:30AM–10PM
  • Tuesday:4:30AM–10PM
  • Wednesday:4:30AM–10PM
  • Thursday:4:30AM–10PM
  • Friday:4:30AM–10PM
  • Saturday:4:30AM–10PM
  • Sunday:5:30AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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