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Shumaker Motors Inc
10051 US 70 Business Hwy W, Clayton, NC 27520, United States
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Shumaker Motors Inc

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MI
Review №1

I have never met a more honest, sweet and loving couple selling car sales people. They sell only the best quality cars here and I highly recommend them.

Ch
Review №2

Chris and Barbara are an amazing team, they worked for months to help me find something that would fit me comfortably. They went above and beyond to help me.

Br
Review №3

I had the stereotypical nightmare used car purchase here.. Bought a car that they assured me was in great mechanical condition only to have issues immediately that cost several thousands of dollars to fix. My mechanic told me he was surprised they sold it because it had several issues compromising the safety of the car. Do not trust them and buy a car here without a mechanic looking it over first.

Sh
Review №4

I had an absolutely delightful experience at Shumaker Motors! Great people and great cars- they even offer warranties for all of their vehicles. Id 100% recommend checking them out if youre in the market for a quality used car!

Na
Review №5

Very easy to work with and down to earth. I helped my sister pick and buy a car from there and so far reigns true as to the condition of the car which is great. I actually enjoyed my conversations with Barbara, one of the owners. She was not pushy at all and did not try to direct me to others cars to buy. I like when you decide what you want instead of dealers trying to push vehicles off on you. The transaction was done quickly but professionally and at the same time kind of fun. Barbara is a very outspoken, caring, and sweet lady. It was a pleasure doing business there. I highly recommend this place.

Me
Review №6

We purchased an SUV from this business, and traded in our vehicle at the same time. Unfortunately we agreed to pay considerably over Kelley Blue Book value because Barbara and Chris advised that the SUV was “in excellent condition and needed nothing.” They also advised that they had put over $900 into the suspension. Less than 24 hours after purchasing the vehicle, the check engine light came on. We brought it to our mechanic, who we have used for all of our cars for the last several years without issue. He initially stated that he thought it was the idle air control valve. After inspecting the vehicle further, our mechanic determined it actually needs $3400 in repairs. Everything ranging from basic maintenance ie. Oil change and filter, to the IAC valve, radiator, oil pan gasket, steering gear, and ball joints. According to our mechanic, they even went so far as putting Stop Leak in the radiator to stop it leaking long enough to sell the vehicle.I called the Shumakers and asked how they intended to make this right. Their excuses ranged from accusing our mechanic of inflating prices, to stating that the vehicle we traded in needed over $1000 of work (our car was making a slight noise when we traded it in, but not beyond that). I asked several times how they intended to make this right, and were told there was nothing they would do to fix this. I even asked if they viewed our mechanic as the problem, that if I got a second opinion from another mechanic, if they would do something then. Again, Chris refused to do anything. He was rude throughout the conversation and had an escalated voice, despite me never raising my tone.I write this review to hopefully save someone else from making the same mistakes we did with the Shumakers. We absolutely should have gotten a presale inspection, which may have discovered some of these major issues before we purchased the vehicle. Please, please ensure you do this before purchasing a vehicle from this business.I would never recommend this business. The Shumakers were not only deceptive and dishonest about the condition of the vehicle, but they do not stand behind their own work. They do have some very positive reviews on various sites, but unfortunately I can only speak for my own experience and the Shumakers did not uphold any form of integrity during this transaction.

Ja
Review №7

Excellent people, read the reviews.

je
Review №8

There is a reason Chris and Barbara have been selling vehicles successfully in the same place for nearly 2 decades. They are honest and will not take advantage or try to gouge you. Both are extremely personable and friendly. Their only concern is that you drive away happy in the car you test drove 20 minutes earlier. The key to their longevity is not to sell you one car. They want to sell cars to all your family and friends before you come back again. The only way to do that is take care of every customer and they do that exceptionally well. My wife bought a car from them yesterday and I have no doubt I will buy one from them when its time for my next vehicle. Finding a car lot whose owners exhibit this level of integrity is rare. Its worth the drive even if you dont live in Johnston County.

Ch
Review №9

If you are in the market for a reliable used vehicle, Chris and Barbara can fulfill your search. They carefully handpick their vehicles and stand behind each and every car they sell. I bought a hybrid Lexus from Shumaker Motors over a year ago, and the vehicle has been everything I expected from the car. Chris and Barbara offer the kind of customer service support that is not at all possible at other dealerships. I didnt want to drive my car around with a temporary tag and planned to park the car at home for the usual 30 days it normally takes the permanent tag to arrive in the mail. The Shumakers went out of their way to expedite the processing of my permanent tag; on the third or fourth day after I purchased my car, Barbara called to inform me that my permanent tag was ready for me to pick up. I should also note that their document fee is the fairest you can find anywhere in North Carolina. A year after my purchase, I am still thrilled with my car as well as with the Shumakers honest customer service support. These guys rock.

Ja
Review №10

Great customer service, very straightforward, easy buying experience. Good inverntory as well. I’ve been to 20+ dealerships in the last few weeks and this was by far the best experience at any of them. Would definitely recommend at least stopping by

Er
Review №11

Lets start with Chris and Barbara. I met them for the first time October 21st, 2014. I spent nearly 3 hours chatting and having a nice afternoon. From start to finish they were super polite, personable and seemingly trustworthy...(keep reading)Moving on to the vehicle, doesnt matter which...Short and sweet, if they have the vehicle youre looking for youll receive a TRULY fair price without having to negotiate or haggle for a day. Also, no need to get all wound up about their $199 or $299 :) documentation fee when everyone else charges $399 or $499.Back to Chris and Barbara! They will treat you right because they ARE trustworthy and I will drive 90 miles again to buy my next car.Furthermore, just like any good business owners, theyre in business to make a living. If you walk in expecting something for nothing, you deserve to leave with nothing but wasted time.Lastly, if you read this review, go to them for your vehicle needs, and they treat you the same way they treated me...they DESERVE a positive review on any site you have access to!

Ki
Review №12

Have purchased 3 cars from Shumaker Motors and theyve been high-quality and extremely dependable cars. Still driving two of them and sold the first one with 200k miles on it and still in great shape in all ways! Love doing business with these folks!

Ty
Review №13

Where do I begin?! For a young black couple in such a small old town like Clayton we honestly don’t expect to get the best service. Let’s start with saying, my boyfriend and I had THE best car buying experience ever at Shumaker’s Motors in Clayton. I mean when I say the best, I am sure that car buying couldn’t possibly get any better than it did last Saturday with Barbara and her husband Mr. Shumaker. I am so glad god pointed us to Shumaker’s Motors. Upon first calling and speaking with Barbara I was overwhelmed by her kindness, as I told her we were new to car buying. She really took her time helping me and we even made an effortless connection over the phone which sold me from the jump. When we arrived to our appointment, they welcome us with big smiles and upon arms! At this point we felt like family! We took a quick test drive of the vehicle that fit our absolutely every need, and exactly in our budget, we loved it! We got straight into the paperwork after returning. You wouldn’t believe how comfortable Barbara and her husband made us during this process. We got to know each other, we even shared stories and laughs. Barbara’s patience and her persistence was absolutely remarkable, We are so grateful to have met her and I thank god that we bought our car from Shumaker’s Motor’s!!!

To
Review №14

We just purchased a 2009 EX-L Honda Odyssey from Shumaker Motors and it was a great experience. The van was in excellent condition inside and out and we were extremely happy that we found them. Anthony was very knowledgeable about our trade-in and was very easy to work with in regards to financing and also on the trade-in. When it came to working out the details of the price of the car we told him where we needed to be and he gave us his best price and without a doubt it was the best price around on this model van. If you want a good car buying experience dont hesitate to contact Anthony at Shumaker Motors.Todd Byrd

Da
Review №15

Hello everyone! We are David & Ellen Friend, we have 4 young children and live in Durham. We actually did NOT buy a car from the Shumakers, and that is the reason for this review. We were interested in a minivan, and were planning to buy it, then at the last minute Chris Shumaker called me and let me know he noticed while driving the vehicle that something wasnt right with its transmission, and that he wouldnt be comfortable at all with selling it to me. We are super appreciative of their honesty, and highly recommend them to anyone looking for a vehicle :)

Ch
Review №16

Yesterday, I completed the best car buying experience I have ever had. If you are content with the typical used-car buying experience, then this is not the place for you; however, if you crave better, make a visit to Shumaker Motors. The slogan of Shumaker is “Excellence in Used Cars, Trucks, & Vans Where Your Satisfaction is Our Reputation,” and Chris and Barbara work hard to live up to that. We initially visited Shumaker because we found a vehicle online that we wanted to check out. While we were there, Chris started telling me about all the little issues the vehicle has (it is in FANTASTIC shape for its age). My comment to him was that he was not supposed to tell me these things but allow me to find them out myself, to which he replied that he wanted to be completely honest with us. What impressed me most about Shumaker is that they will not put a car on their lot that they would not purchase for themselves; to me, that speaks volumes to their integrity and desire to sell excellent vehicles. We drive cars for a very long time, but it is my hope to purchase from Shumaker again in the future. As long as they are around, I will go to them first! Yes they are in Clayton, but yes it is worth the drive from Raleigh (where we live), Cary, or wherever you happen to be.

La
Review №17

Brought my Toyota highlander there about 5 years ago, It has given me no problems, the people there is very sweet and professional.

Pa
Review №18

Call of the day about a 2001 Yukon truck white in color the woman on the phone really didn’t have an idea what she was the one said she would have to talk to the owner and then it was all we have a lot of money in it and you know I’ll have to talk to my husband it’s listed on their website under 5000 but she’s like I think we’re going to 165 or 7500 for the vehicle you know I don’t recommend this place at all there’s better dealerships in in the area than this one here.very unprofessional. You have been warned

ba
Review №19

Chris and I are so thankful for all of our loyal and wonderful customers, it has been a pleasure serving the Clayton area for the past 21 years.I had a call yesterday from a man named Cougar Moon and was inquiringabout a 2001 GMC truck that Chris and I just took in on trade. I put it online without a price, I needed to find out from Chris what we were going to be asking for it and update my website later. Mr Moon told a story on the review, stating that it was priced under 5,000, I really could not read his writing very well, however, he gave us a unjust, 1 star rating and false information about myself and Our dealership.

Na
Review №20

We just bought a beautiful Dodge pick up truck from Chris and Barbara on Veterans Day, and these people are amazing!! They were very welcoming and kept us informed every step of the way, they made this vehicle purchase THE BEST ONE WE HAVE HAD EVER!!! I would definitely recommend anyone who is car shopping to go see them first, even if you have to drive a ways, they make it worth the trip in every way!!!!!Thanks Again C & B Shumaker!!!

Su
Review №21

Chris and Barbara are truly exceptional people. They go above and beyond to take care of their customers, and they made the entire process a breeze for us. They were an absolute pleasure to work with. I highly recommend them!!!

Ev
Review №22

Excellent. By far the best car buying experience to date. The Shumaker team are professional, knowledgeable, friendly and very helpful. They know how to pick cars that meet the needs of discerning customers.

Rh
Review №23

My experience with Shumaker motors was nothing but positive. There was no pressure, they provided answers to any questions that I had, and they were considerate and respectful of my time. Chris and Barbara were a pleasure to deal with and I would recommend them to anyone. A+

Da
Review №24

Just months after getting married, purchasing our first house, and a new car for myself, my wifes car was totaled putting us in the market for another car much earlier than we had anticipated.We found a sweet Sienna mini-van at Shumaker Motors of Clayton that was only 2 years old with very low miles. The Sienna was perfect for us and the price was right.When my credit was pulled for the financing, the sales person discovered that the very recent purchase of our new home and a new car for myself had a negative effect on my credit rating making financing the purchase more difficult.The sales person said he understood our position and would do every he could to help us get the financing. That he did! He followed us to a local Four Oaks Bank, met with and talked to the banker with us! We walked out of that bank less than an hour later with financing and keys to the Sienna we still have today.We were extremely happy with our experience at Shumaker, have been happy with our purchase, have told all our friends and family about Shumaker, and would purchase from them again in a heartbeat!

Ig
Review №25

After my carcwas totaled inian accident, we found the perfect vehicle online and drove 45 minutes to Shumaker. Great customer service and vehicle! Now I have a silver lining (actually a silver Lexus) to my storm cloud!

He
Review №26

Chris and Barbara were awesome, it was a Veterans day, and they still worked with us.. My dreams came true, and all thier vehicles look great. Definitely would go back and recommend a friend to go see Chris and Barbara.

Ry
Review №27

I just bought a 2007 Yukon Denali from Chris and Barbara at Shumaker Motors. It was exactly the car I was looking for and the price was competitive. They gave me what I wanted for my trade-in and they even trued-up the brakes on the Denali while I waited. They were very professional and helpful. I rarely buy cars and usually keep them for years, so I was out of practice. The Shumakers made it a great experience for me.

Da
Review №28

The best and easiest car buying experience ever.Chris and Barbara Shumaker are knowledgeable and great family folk.Thank you for the greatest used car experience .

K
Review №29

The Shumaker’s were so friendly, kind, and helpful! Great cars and great people. We will definitely be back in the future!

mo
Review №30

Chris and Barbara are very trustful, I drove almost 2 hours to buy my new car, I got a very good deal, they really help me so much! I encourage anyone who wants to get a good deal, to go to Shumaker Motor Inc, U.S 70 Business, Clayton, NC.

Jo
Review №31

Great people,awesome deals.they stand behind there products.Buying a vehicle see them first.

Mi
Review №32

I bought a 2008 Camry LE from Anthony and had a very good experience. Anthony was knowledgeable about the vehicle and easy to work with on price. The car is like brand new with only a little over 12K on it, my wife and I couldnt be happier.

Ge
Review №33

Good, honest people. No worries, quality, used vehicles at good prices.

Tr
Review №34

Not your usual used car lot! I dont plan on going anywhere else in the future for buying vehicles. Chris and Barbara are HONEST (Yes, I said honest) business people. I was at one of those monster dealerships that was telling me how bad my credit was and that I would have to pay 19.9% interest when I got the call from Barbara that I was approved with a local reputable banker at 4.75%. The big name dealership was trying to make another $8500 in kick-backs and inflated fees on an $8000 vehicle. I demanded my keys for my trade (which Chris gave me $500 more than the dealership was offering) and headed straight back to Shumaker Motors. When I walked back in, I was razzed by Chris and Barbara and surprised to see my old pastor (not as in age Brack) sitting on the couch. He helps them by holding down the fort from time to time. I left my old Dakota in good hands and drove home with a beautiful Honda Pilot fully loaded and in excellent condition for a FAIR (Yes, I said fair) price! Thank you Chris, Barbara and Braxton, I will be back whenever I need anything else and will tell everybody in the market for a vehicle to TRUST (yes, I said trust) Shumaker Motors!!!

Sh
Review №35

Best car experience I have ever had! Ive bought my last few SUVs from either a Lexus dealership or the Mercedes Dealership. Shumakers was by far the quickest and friendliest experience I have ever had. The Lexus GX460 I bought is in MINT condition and their knowledge of the vehicle and its previous owner and records was very insightful and honest. I will definitely buy my next vehicle from them. Thank you so much!

CH
Review №36

Great dealership. Very responive. No rush and provide just what u need.

Ro
Review №37

I just purchased my 3rd vehicle from Shumaker Motors...second vehicle I have purchased from Anthony...first was from Chris over 8 years ago. They have earned my business. They have gone out of their way to keep my business. They have gone above and beyond to help me find the vehicle I wanted, a Toyota Tundra Crewmax, when I was not happy with the truck I had...they gave me more for the trade in on the truck I was not happy with than elsewhere.Maybe you can call me biased because I have had nothing but good experiences with Shumaker Motors, but the sour grapes guy below, floats a check, admits to it, and then blasts Anthony...thats just wrong. I will guarantee that if Anthony said he would not deposit a check, he did not until the pre-determined minimum time he was asked to do so or without a phone call, now whether or not you decided to ignore that phone call because you spent the money on something else...thats on you. Do business the right way to begin with, have the money you need for what you want and make responsible financial decisions. Dont ask people to float checks for you and you wont overdraw your account.If you are an honest customer, this is an honest dealership. I live in Knightdale and work in Clayton. I am not in the car business and I have not been asked to write this review.

Information
19 Photos
37 Comments
4.8 Rating
  • Address:10051 US 70 Business Hwy W, Clayton, NC 27520, United States
  • Site:http://www.shumakermotors.com/
  • Phone:+1 919-550-5393
Categories
  • Used car dealer
  • Car dealer
  • Chevrolet dealer
  • Chrysler dealer
  • Ford dealer
  • Honda dealer
  • Jeep dealer
  • Lexus dealer
  • Toyota dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–3PM
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