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AAMCO Transmissions & Total Car Care
3111 Philadelphia Pike, Claymont, DE 19703, United States
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AAMCO Transmissions & Total Car Care
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Pa
Review №1

Britt and I have had our cars/truck serviced by this company for more than 14 years. Our experience with Ken and Dominic has been, excellent service. We have never experienced inflated prices or dishonesty. Anytime we had our vehicles in for service, they found the problem and quoted a fair and reasonable price. We would recommend this shop to anyone looking for good quality and professional service.

g
Review №2

Brought my car there for water pump installation. Guy said 10 hour job had it for 24hours. Three whole days. Guy said I was being optimistic. Of course he was I mean what else could it be? Not like they let it sit there for a day before someone started on it; right?

He
Review №3

Great job checking and diagnosing my vehicle. And fixing the issue quickly and efficiently. Thank you.

Ti
Review №4

I have tried to be so patient with this repair shop and I have tried to be so professional, but at this point I am very disappointed and upset with their service. I originally came to Claymont Aamco in October 2020 to get a new transmission. Within 90 days of me having the care returned to me the original problem still existed. It is now August 2021 and they have had my car more than 5x for the same issue, they have kept my car for 1-2 weeks at a time and to date the issue still exist and currently they have had my car for approx. 9 days. Although the staff seem to be nice and professional, I am feeling like I have been given the run around and unfortunately I do not trust aamco brand, their mechanics or their word at this point. I am new to Delaware and thought I found a trusted mechanic that I could always call on, but apparently not. If I get my car back at this point and we still have the same problem I will be contacting a Consumer Attorney =(

Am
Review №5

I brought by 2016 ford focus there and they serviced it, they had to replace the whole transmission and it only had 87,000 miles on it. They were kind and very sympathetic towards me being without my car and well educated about what was wrong. I highly recommend them if you are having any transmission issues. Ken and his guys rock thank you so much.👍👍👍👍👍

Sh
Review №6

In March 2021 my godson and I were moving cross country when the transmission went out in our van. I am on medical treatments and had to be at our destination to continue my treatment schedule.The staff at the shop diagnosed the problem and sent the estimate to our Carsheild account. We spent a week or more jumping through hoops only for Carsheild to deny our claim. The staff assisted us in finding financing and I was told they stayed all night working on our van so I could still make my medical treatment as scheduled. You guys are my new heroes for going beyond normal expectations. Thank you so much for your professionalism and kindness.

Mc
Review №7

It’s like family every time I come here! It makes spending money to fix something not so bad. They go above and beyond to help fix your car and financially.

Gi
Review №8

Very happy with the service we receive here. Friendly shop, fair prices. Only one time was my job not completed the same day. I recommend these folks.

Hi
Review №9

This place is terrible and a rip off! I took my car there because it was grinding in first gear. After about a week of waiting i was told a deeper diagnosis was needed and it was no longer free it would cost me $185 which was to be rolled into total price if i chose to get service. Finally i was told i needed a new TCM (this is VERY SUPER RARELY the case with cars like mine) and i was not notified they’d be outsourcing the work to the dealership. I was also told i needed new wiring and connector plate (not conductor plate which i found out was the actual problem and I’d mentioned that about 3/4 times before work began). I was never told Id be charged for re programming and felt swindled after price went from 1000 to 1400 to 2040 all within hours of each other! I finally got my car back almost 2 weeks later and im still having the same issue. Nothing they did (if they even did anything) helped and my original issue and what i came in for was NOT fixed! Im out $2100 and still am stuck at square one. I just hope they didn’t f my car up even more. Wont know for a few days bc ive finally taken it to an honest mechanic

Bu
Review №10

Dominick is a wonderful person friendly knowledge great helpful goes beyondGreat place

Mc
Review №11

Not a good place to be serviced at all. They will reel you in for a cheap service to mess up your car to make a larger repair later. They are very dishonest!!

Jo
Review №12

Let them keep my truck the entire day & they new I needed it the next morn. They never even looked at it. I was ok with them not fixing it right away I just wanted to know if it was safe to drive. And yes, they told me they would at least look at it.

Th
Review №13

At Christmas we made it all the way to Pennsylvania from North Carolina before the transmission in our 2013 Ford Escape with 147,000 miles on it, bit the dust. There is absolutely nothing worse than being hours from home and without a vehicle that runs. We also have had previous bad experiences with car repairs in remote locations with backyard mechanics. We knew it was a transmission issue , so we went to this Aamco. The ratings and reviews were good and we had towing available to us to get it there. So considering that Christmas and Christmas Eve were in the middle of the week, it waa delivered to them on Monday and we were able to get it back Friday evening and drive home. I might add that although the cost of a transmission was a shock, the quote from a dealership would have made me leave it on the side of the road.

Al
Review №14

This location corrected a problem which originated with a competitor in the same area. The vehicle broke down with an axle problem 5 months after having the axle replaced by Meineke. Meineke did not diagnose and solve the problem, and the vehicle malfunctioned again 150 yards after driving it off the lot--and broke down right in front of AAMCO. After returning to Meineke and not getting any satisfaction, I managed to get the car to AAMCO. Not only was the problem diagnosed, but was fixed in time to have the vehicle for the holiday weekend (Labor Day). Hats off to owner Ken Rickoski and his team. Good service, correct diagnosis, and excellent customer engagement. I will be returning here for future service.

47
Review №15

Thanks for the great job on my truck.

St
Review №16

I want to thank Ken after not having my car for over a month with other people saying this and that and pep boys holding my car for 2 weeks and telling me it needed another part I got it towed to AAMCO on Monday and its now Thursday and I have my car back and it runs great thank you Ken and to everyone over there at AAMCO you guys all did a absolutely amazing job and I will recommend you to all my friends and Im sure I know where to go next time my car has problems thanks again Sincerely a very happy customer

St
Review №17

These guys were honest, MORE than fair in price, and were able to have multiple issues on my old car fixed the same day I dropped it off. I would recommend them to anyone in the area, and I will definitely be back.

Ly
Review №18

My car had its transmission rebuilt ay another Aamco located in Bear DE. They failed to properly repair it. I continued to have serious problems with my car when putting it in reverse. After taking it back twice to the original repair shop who failed to repair it I finally took my car to Ken at Aamco in Claymont DE.Ken quickly diagnosed my problem as an issue with the valve box and he got the original repair shop to fix the problem without any charge to me.If I ever have any other problems with my car I will definately bring it back to Ken at the Claymont DE Aamco. Ken was proessional and honest

St
Review №19

My wife’s car had the transmission rebuilt at another Aamaco in Bear, Deleware. That experience was terrible. The transmission slipped and almost failed to engage in reverse. In frustration, she went here. Ken correctly diagnosed the issue and coordinated with the Bear Deleware Aamaco to have it repaired properly and returned to us, all at no charge. Ken was honest and efficient and we will definitely be returning here with any transmission issues in our vehicles.

ST
Review №20

Great job for great price.

Ta
Review №21

Ken was very transparent and knowledgeable about the issues with my SUV. They diagnosed my suv on a Wednesday, the next day it was finished.

Be
Review №22

Took my car in for diagnostic check..happy with results 👍

Ke
Review №23

Have been to this Aamco only a few times but am very much impressed with Ken and the rest of the crew. Went in for brakes, which a mechanic at another location said I needed, but Kens crew checked and told me I still had quite a bit of mileage left on the existing brakes. Didnt sell me something I didnt need. Nice to deal with honest people.

Aa
Review №24

The guys there are professionals they know their stuff will from here on out be going to their place for my car needs.

Ke
Review №25

Went here when my Check Engine light went on. They claim to be specialists. I had no clue what was going on. They replaced one part. Had me in and out in less than an hour and I spent less than expected. I think they were honest and didnt take advantage of me.

jo
Review №26

Good people and service

le
Review №27

These guys are amazing. Very fast and professional. Cant recommend enough.

Le
Review №28

Excellent service. Since finding this place, I trust no one else to diagnose and work on my vehicle. After moving away in 2007, I still travel the distance to have my vehicle serviced. With every oil change, my vehicle is completely checked over for any hidden problems or safety issues. No work is ever done without a complete understanding of the problem and my authorization to have repairs made. It is difficult to find the trust I have with this business. Nick is the best person to run the front desk, he listens and does everything possible to have any work done in a timely manner. Bob is a competent and thorough mechanic. He and his crew treat my vehicle as their own and will spot even the smallest of problems and I trust them if they tell me everything looks good. I recommend this business to everyone, in short, great customer service and excellent mechanics.

wa
Review №29

My shifter linkage broke off of my transmission, leaving me stranded. I was able to manually shift into drive, and drove my car to Aamco in Claymont. They ordered the broken bushing and had me back on the rode in less than an hour.

10
Review №30

Went to check why ABS light was on 3 days later and $1100 lighter ABS light came back on...Just go to the dealer

Ma
Review №31

My Check Engine light was on and I decided to have AAMCO check it since they advertise and offer a FREE check. I stopped by Sunday afternoon and discovered that they were closed. On Monday I stopped by on my way home from work, around 4:10 pm, thinking this would just be a FREE couple of minutes check. They would just plug in their code reader and bam then the sales pitch would start. I spoke with Nick, the manager, who suggested I leave the vehicle overnight and they would check it on Tuesday. For me this was not workable since I needed the vehicle for work. He asked how soon I could stop by on Tuesday and I said I could re-arrange my work schedule and be there by 3:30 pm. He said that would be fine since he would be expecting me. On Tuesday I arrived right on time and Nick was ready to have the FREE Check Engine service performed. This is where things came to a major slow down. Not only did they check the codes they also put the vehicle on a lift to do a thorough check because of the number of codes that were in error. Now, heres the real kicker; they suggested that more than likely the problems were covered under manufacturers warranty and that I should pursue the issue with the dealer. What a pleasant experience!!!!!!! Kudos to Nick, Bob and Ken.

Ja
Review №32

Less than two years ago my transmission was rebuilt recently I was service for noise in my engine my oil was low my shell barings needed repair brakes and rotars replaced and 2 oil leaks repaired... my cars feels brand new the service desk and the quality of work by the staff is excellent!!! Thank you!!

me
Review №33

I WENT IN FOR A TIRE REPLACEMENT. STAFF WAS VERY HELPFUL, IDENTIFIED ANOTHER PROBLEM, FIXED THAT ALL WITHIN CLOSE TO 1 HOUR! THEY WERE AWESOME

Br
Review №34

I got my transmission rebuilt and loved the work and the customer service. Lee was the most helpful person Ive encountered over the years with car fixes. Highly recommend.

im
Review №35

Checked my transmission fluid for free. Squeezed me in their busy schedule. They do full transmission checks for free. Very friendly guys. Id come back.

Ka
Review №36

After leaving my sons car there for 3 days. They called up and said it was 2 motor mounts and 2 transmission mounts. And they said it was going to be over $1000. I then called my mechanic and said that is impossible. Never heard of themGoing all at once. After paying $135 for nothing. I took it to my mechanic and it was not that. This place is a rip off. They have no idea what they are doing. They had my sons car for over 3 days and still diagnosed it wrong. Nothing but a ripOff. Horrible.

Lo
Review №37

I have to keep you guys posted on are out come. At the moment one star.Lets see how Ken and Thomashandle this one. Ill get back to you with the full and complete story.

R
Review №38

Good service. Helpful and willing to work with you.

Ko
Review №39

I had a wonderful experience at this business! I walked right in and was helped immediately. Before I brought my car to Aamco, I had someone else attempt to fix my car and they failed. Aamco quickly discovered the issue and fixed the problem. The service was great, quick and the staff was kind and very knowledgeable. Having little knowledge about cars and transmissions they made it easy for me to understand. I plan on coming here for my car service for now on! Extremely pleased and grateful for their help!

Me
Review №40

Union Park Jaguar told me that I needed a new transmission which totaled $11,400 parts & labor. I decided to get a second opinion, and I am so glad I did!!! I only needed a small repair to the transmission, which only cost me $647. Im so glad I didnt get rid of my car... My car runs like its brand new! Lee & the other guys there were professional and patiently answered my questions. I will be back to have my car serviced, and highly recommend them to you!

Va
Review №41

Nick is a friendly and familiar face at AAMCO and the customer service is great. AAMCO is reliable and I can always count on a quick diagnosis and a phone call when my car is ready to be approved for service or picked up.

Do
Review №42

Went here one time spent a ton of money asked them to remove a heat shield from my car because it was rattling and making a lot of noise.......they told me it wasnt the heat shield that I needed a new catalytic converter which would have been $800. Took it to an honest mechanic who said they lied it was just the heat shield and took it off for me. The mechanics here will lie to you. Be careful

De
Review №43

This review is 2 months overdue. From Boston we decided on an ‘ easy ‘ family road trip to DC with my wife and 3 boys. Bottom end of Jersey tnpk, lost tranny. Looked up transmission ‘near me’ chose Aamco as they’re regional to our area. Tom Norris (manager) and crew literally took care of us as part of their family.Within two hours the car was towed to them and they set up and drove us to rental co. We continued our vacation while aamco diagnosed problem. After giving options the next, we chose our best solution. Tom & guys executed.Arrived back two days later on our ride back to Boston. Handled transfer back to our car and rides back and forth to rental agency down the road.Not often you find great service like this now a days. I’m sorry I forget tom’s point person was but he was exceptional in helping us continue and end our trip.Hats of gentlemen,job well done! Again, we appreciate going from stranded on the lovely Jersey tnpk to being on our way.Thanks again ! Mark - Boston

Ga
Review №44

The service I received at the aamco located on Philadelphia Pike in Delaware was excellent. Lee was very patience and helpful. I will definitely recommend this place!

Er
Review №45

These guys ripped me off. Went there for a transmission problem on my 98 truck. When I went back to pick it up, after paying the 2200 dollar bill it was still leaking transmission fluid everywhere, the transmission problem still persisted, they left cardboard trash under my hood, and did not diagnose the other problems with my truck like they said they would. The assured me the truck was fine when it clearly was not.

vi
Review №46

These guys are a rip off! I took my car in for a used CVT transmission changeout. I went back because my car was noisy...when you drive your car everyday you know the slightest change in sound or noises. Well, I went back and told them about it they act like I didnt know what I was talking about, and they claimed the noise I was hearing was from my wheel bearings. So now my car is sitting still runnimg, and the noise is even louder. The wheel bearing are not moving. The transmission seems to have power, but there is definately something wrong because I didnt have the noise when I went to them. Dont know what they did installing the transmisson but I can hardly hear myself talk inside my car after 45 mph, and standing outside my car it sounds bad.UPDATE TO THIS REVIEW!!! RUN FROM THESE GUYS...THE NOISE I FOUND WAS THEY PUT CEMENT GLUE ON MY EXHAUST PIPE RIGHT BENEATH MY TRAMSMISSION!!!My transmission is fine, however, they covered up the fact that they put cement glue on my braided exhaust....I HAVE PICTURES!!!! That was some really messsed up shabby work!!!Heads will roll, If the management at this place umderstands the impact of social media, TV news, and word of mouth, hell call me and have a conversation...yea we need to have a conversation!!!

yo
Review №47

Dishonest place gave a quote in the morning and charged me more $ in the afternoon. The Dennis guy was one arrogant and unfriendly person and argued with me when I refused to provide DOB during credit card authorization over the phone. But the worst part if the work done there required additional work afterwords

Le
Review №48

I had several issues going on with my 2000 Cadillac Deville and it needed professional service and thats what I received from AAMCO. My car is an older car but with service like what I received it is no telling how long it can continue to be on the road.Thanks AAMCO,L. Lang

Bo
Review №49

Have had my truck there. Always up to date with service and they take great care of the customer anyway that they can

Le
Review №50

Customer service was outstanding! Im from Virginia and was visiting nearby relatives when my transmission had a major problem. I managed to get the car to the Claymont Aamco. Within less than an hour they had checked it out with the computer. Long story short, we had a difficult decision with no good options. The trans had been rebuilt less than two years,14,000 miles ago but was no longer under warranty. We tried to get our place to give us some kind of deal to fix the car, but nothing doing. Claymont Aamco was so helpful and gave us time to figure out what to do. We took 3 days and changed our minds many times, with no pressure at all from Aamco. Nick and whole staff were wonderful to me.They also have an arrangement with Enterprise and I got (what I consider) a great deal and once I decided to get the rental, Enterprise picked me up within 10 minutes. Awesome!

W
Review №51

Gave me a fair price and they were very courteous, thought I had a major issue and turned out to be a quick fix.

Vi
Review №52

Nice people

Do
Review №53

Quick service for repair and good customer service.

To
Review №54

Ken, lead me to believe he could save me money on transmission work, compared to another general car repair shop. Turns out they charged me more for less work.

Ja
Review №55

Very fast

S
Review №56

Serious staff, the guy is really nice.

Ki
Review №57

Shop very professional and knowledgeable

Mi
Review №58

They do great work

Ma
Review №59

It was helpful

Li
Review №60

Great service

Information
2 Photos
60 Comments
4.2 Rating
  • Address:3111 Philadelphia Pike, Claymont, DE 19703, United States
  • Site:http://www.aamcoclaymontde.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 302-364-3231
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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