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AT&T Store
326 S Lynn Riggs Blvd Suite 100, Claremore, OK 74017, United States
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AT&T Store
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De
Review №1

Sales associate Montana greeted the two of us right away, got us fixed up with our upgrades on cell phones, a better cell phone plan and answered every question we had. Thank you Montana for making our experience in your store a pleasurable one and for laughing right along with our sense of humor. Kudos all around!!!

Aa
Review №2

Super customer service and very helpful and knowledgeable! It makes for a great day when your whole day of doing business is interrupted due to a phone mishap! The store has awesome sales associates and they are prompt, quick satisfying your needs! Appreciate it!

Ke
Review №3

After 2 frustrating days trying to transfer our parents phone to their new home 1/4 mile away, we stopped in this store and were greeted by a manager, Kaitlynn. While landlines are not her usual line of business, she listened to our issues and invited us to sit while she went above and beyond, making calls to direct us where we needed to go. A great asset to AT&T, she was awesome, thank you

Wi
Review №4

Went in to have a document sent to billing for a discount. Sales associate was greeting me as soon as I walked in. Worked diligently to help. Very good Cust Service.

Cu
Review №5

Dani is great! She is always professional and very helpful! I would recommend her for everything! Pl

Sh
Review №6

I came to Claremore’s AT&T store seeking better help than what I received from Pryor’s store. I definitely received it! I came one afternoon and found them to be incredibly busy, and despite that Todd was still excellent help and incredibly friendly! Because my issue couldn’t be fixed in one day I came back the next and Todd and Zach were helped me then! Both still very kind, patient, understanding and very informative! I will definitely always be coming back to this store because of their incredible staff!!

Mi
Review №7

Had some technical questions that they were able to help me with. Courteous and professional.

Wi
Review №8

Sorry about that I don’t know what happen with my review I was very happy with the service and a big thanks to Montana.

As
Review №9

Kaitlyn was our service rep. She did an awesome job going over every detail of the service. She helped my mom and I port over 5 phone lines. She stayed with us and helped us figure out exactly what we needed. The best part to me is just how pleasant she was to talk with. Customer service is seriously lacking in Claremore. I am thankful for her time and effort!

Ja
Review №10

Super awesome top drawer young lady with service that matches nothing less than AAA highly recommended customer service katelyn

Ja
Review №11

Katelynn at the Claremore AT&T store was SUPER HELPFUL with us buying phones and transferring from our old phones.

Vi
Review №12

After a long stressful day, Trey was terrific. He was exactly what we needed, patient and attentive. After having problem after problem at another store, he got us fixed right up quickly and efficiently. He even stayed late after they were closed and couldn’t have been any nicer. All staff was super friendly!!!!

Ma
Review №13

Just had one of the best customer service experiences ever! Josh was courteous, professional and knowledgeable and so very patient while helping my mom and I sign her up for a new account, change her television service and select a new phone. I had stopped using ATT several years ago out of frustration with this local store. The culture was so different today and I am SO HAPPY that we have this store in our community!

Ke
Review №14

Kaitlyn was absolutely AMAZING and so helpful! She was able to get my phone transferred without issue and super friendly I will always use ATT Claremore!!

Sh
Review №15

MikahHe was awesome to work with. Easy going. Very knowledgable. Quick with info.Listened and worked with me on areas i needed help. He gave of himself instead of being disassociated.Thank you Mikah!

Sh
Review №16

Ty has a wealth of knowledge with technology and great customer service. He did not waste anytime messy around with my upgrade. I believed I was there less than an hour. Whatever youre paying him isnt enough, we are lacking people skills/customer service now days. I would definitely recommend Ty @ AT&T in Claremore, OK.

Ja
Review №17

We went in today to get a new phone. CJ was amazing! He answered all of my questions. He was so knowledgeable about the phones we were looking at. He was also very personable. We felt like we had made a new friend by the time we left. All of the employees were super helpful and friendly. They all answered questions and gave recommendations.

K
Review №18

Super helpful and great to work with! I always like working with everyone at this location! Recently I worked with Kaitlyn and she went over the top to make sure I was all taken care of! She’s very fun to work with and really knowledgeable and helpful! Thank you!

Sh
Review №19

Was greeted at the door and helped immediately. Josh was very friendly and helpful. Even helped set up free HBO up. Add a new line. Do paperless billing ect. Very satisfied

Ka
Review №20

Ty..... you sir are absolutely the exact definition of customer service. I literally thought all was lost. And you had me fixed in a matter of seconds. Like actually I didn’t Get sat down in a chair and you had my phone turning on. Att give this man a raise. And a vacation. It’s people like him that keep me a att for the last twenty five years!!! 👏👏✅✅🎊🎉🍾

Ja
Review №21

We were anxious about going in to get new phones (my husband and I) but when we got their Zach put us at total ease. Made the experience pleasant. I would recommend you go see Zach and why you are their give Todd a hard time lol jk Todd (not really)

Sa
Review №22

TREY REED WAS AMAZING!SUPER SUPER helpful, very informative very charming & socially acceptable to speak with.Managed to turn 3 tasks into 1 saved us over 200$ and made sure everyone was more than happy.

An
Review №23

Best customer service experience from the entire team at this location. Alan was very patient and thorough helping us setup 3 new phones and making sure all existing data transferred over. He even took the time to help connect to our vehicle. Thanks for the Excellent service and would definitely recommend!!

Ph
Review №24

Ty Troyer was my sales rep and could not have been more helpful activating my new iPad. He had so much patience explaining how to manage all my passwords and giving me directions on how to work my new IPad as well as help me with my phone. I really appreciated that he was able to explain everything so I could understand it. Kudos for all his patience. Thank you Ty!!!

M
Review №25

We had some huge issues come up while trying to update our phones through the AT&T customer service number. Went into the store, almost in tears due to the level of frustration I had from the numerous phone calls with the att 1-800 reps. Ty was able to investigate and solve the problems created by the corporate customer service reps. I can’t thank him enough!! They spent hours working to resolve multiple problems! The patience and understanding Ty exhibited was beyond my greatest expectations! He is the true meaning of what all customer service reps should be!!

Dr
Review №26

Ty, Todd and Zach provided the best service and experience we have ever received from AT&T. We drive past other AT&T stores just to come to this one.

Ma
Review №27

AT&T shut my phone off because they said it was a 3G phone (it wasnt) So I had to go into the store and get a new Sim card. When I asked the guy if I would lose my contacts when he switched over to the new Sim card he said no, but I did lose my contacts because the guy at the store didnt know what he was talking about.Unnecessary trouble caused by AT&T on top of poor customer service

Da
Review №28

Top notch customer service and very friendly team! Our tech Alan was patient n thorough during the setup and transfer of all existing data. He even took the time to help me connect to my truck. Id give em 10 stars but it capped me at 5. Thanks for the painless experience!

Al
Review №29

Very helpful people for someone like me who needs help with their phone

Bi
Review №30

Ty is a wonderful customer service representative at the Claremore, OK store. He took the time to explain many different options/plans. He was able to get my wife fixed up with a new phone and she loves it (which means I love it!) Kudos to Ty!

Je
Review №31

Alan was very helpful and to the point today! He got us everything we wanted and also helped us get our bill cheaper! Thanks Alan!

wi
Review №32

Great customer service and awesome phone service

Br
Review №33

Great customer service. CJ was very easy to talk to. Helped us pick out new phones and knew the answers to the tons of questions we asked. Will go back every time if he works there.

Ja
Review №34

I hate phone stores but Tre fixed me up quick. Great customer service. Will be back.

nd
Review №35

Thanks, Kaitlyn, for helping us & being informative and knowledgeable! When we are ready to upgrade well be back to see you!

An
Review №36

I would whole heartedly recommend this store. Over a two day period the employees at this store helped my husband and I through a couple of complicated, hard to resolve issues. Blake, Tony, Ty, Tre, Josh, (who did I forget?) went above and beyond my expectations with their patient, caring, customer service attitudes. Thanks guys!

RH
Review №37

Went in needing to upgrade our plan and upgrade phones. Ty was very helpful and even offered to make a house call to help us on his own time. End result was excellent service.

Ka
Review №38

We usually have bad experiences at cell phone stores but Treshaun made me feel comfortable. He wasn’t pushing a sale down my throat and went over all the numbers with me. Great service and great people working here.

Ro
Review №39

Great service. Very professional and patient, answering questions. Replaced my SIM card and got me back up and running.

bu
Review №40

I received excellent customer service from Tre. He gave great advice and had a personable and respectful attitude. I look forward to working with him on my iPhone journey!

Do
Review №41

Kelly was very helpful and knowledgeable.

Sh
Review №42

It was a delightful experience. Saved my data, phone numbers and apps. Ty got me the best deal. Hesaved me money on my plan.

Ja
Review №43

Ty did an amazing job helping me out with information about switching phones. He was very knowledgeable and polite. He helped me look at and was able to inform me of the right device for my specific needs... 10/10 AT&T!

S.
Review №44

Very knowledgeable staff. Team effort to correct someone else’s mistakes on my account, new orders. Set up devices quickly. Highly recommend this store.

Ca
Review №45

Very pool service there . Every time you go there something wrong happenedThey need to have a better team player and help and support each other .I went to make a payment and they lye to me and change my telephone number and give other one when still my service was working properly.

Ri
Review №46

Went in to upgrade my phone and had great customer service! The guys were very helpful and Anthony got me fixed up!! Thanks guys!!!!

Wi
Review №47

I would have upgraded my phone today but the parking lot is full of ice and no way to get in the store without breaking a bone! Other businesses I was in today had their lots cleared of ice or at least had ice melt down!

Lo
Review №48

Josh Christ was an exceptional sales associate. I will conduct all my business at this location. I will recommend this location to all.Thank you Josh

To
Review №49

Alan, and Anthony done an excellent job helping me with all my questions about my new phone. Very great experience dealing with them.

Ma
Review №50

We had an AWESOME experience with Mikah!We bought a new phone through Apple and were locked out, so we came to our nearest AT&T store. After being on the phone with Apple Support for 30 mins with Mikah, they were no help, but Mikah tried multiples times and never gave up, and he figured out the probelm!! (:Thank you so much Mikah for not giving up. !!!

Ja
Review №51

ALAN was wonderful. Will be coming back for all needs.

Ma
Review №52

The rep I dealt with at this store didn’t talk to me about replacement options I had for my phone that was broken. I didn’t find out this was something I could have done until after I had made a new phone replacement and bought additional items. I may have gone ahead and bought this phone anyway, but it would have been nice to know ALL of my options. I felt it was a bit deceptive on the salesman’s part.The manager who greeted me was great. I did get a good replacement phone. My bill is of course still AT&T outrageous.

As
Review №53

Tre was the best, thank you guys!

Ni
Review №54

Zack was very helpful when I had a question about billing

Am
Review №55

Excellent customer service from Treshaun. We never go into the Claremore location but were glad we did today. It was the fastest visit Ive ever had when purchasing a phone. Treshaun was knowledgeable, very helpful, and quick.

Ge
Review №56

Great store! It was clean and my att worker Treshaun speedily got me in and out of the store. Definitely my main Att hub

Ji
Review №57

Great experience upgrading my phone and combining multi line plans. Jesus was our salesman and he was very professional and pleasant. Advised us of the options available and the benefits/costs of each. First time to use Claremore store. This will be our store from now on!!

Ti
Review №58

I met a friend at this location that was simply buying a used iPhone. The staff was very helpful at assisting her with verifying it was functional and setting it up. Great customer service!!!

jo
Review №59

Kaitlyn was absolutely phenomenal!! She was super helpful and kind. She has a great personality and really made our experience exceptional!

Je
Review №60

Ty here is AMAZING he fixed all of our problems! 10/10 recommend him for your cellular needs!

Me
Review №61

Professional. Knowledgeable. Friendly. Ty Troyer goes over & beyond. Nice young gentleman.

Tr
Review №62

Ty was great helping me find my phone and referred me to the Owasso store to get my phone fixed after I found it!!! Guys were great there!!!

Am
Review №63

Kaitlynn did an amazing job, she took care of multiple issues with my account, all with a wonderful smile! Definitely will be a repeat customer! 💜

Du
Review №64

Great experience. Kaitlyn made the entire setup process pain free. Kaitlyn was extremely helpful and very accommodating.

Ne
Review №65

At&t, is a fun place to work but I got let go from here, because its higher ups believe it is better to hire sharks than it is to keep someone with roots to the town and its people that delivers real customer support. They look at a spreadsheet to figure out what kind of employees they have in store instead of visiting stores and getting to know the real people inside them. Service is great but the higher ups are corrupt. I recommend a different carrier.

Ke
Review №66

This place is ohmazing and provides excellent customer service. They are extremely patient and provide optimal solutions.

Lo
Review №67

Paul was absolutely amazing! He helped with my upgrade and changes to my account! He also spent extra time making sure all of my apps and some saved voice memos transferred to my new device! Definitely will be my AT&T “go to” place from now on!

Do
Review №68

Josh was very patient and kind and took the extra step above and beyond to make sure I could keep the same number on my phone and fixed it all up with my info, case, cover protector and everything ready to go!😊😊😊😊😊

Ke
Review №69

Alan is wonderful! Very kind and helpful.

El
Review №70

Alan did a hell of a job helping me out! Super nice dude.

Ja
Review №71

Alan was greatly helpful with all my plan and upgrade questions and concerns.

Kr
Review №72

I went into the store to upgrade my kids phone, and the service was excellent. Thank you Jacob for all your help and knowledge!

Pa
Review №73

These staff here are very knowledgeableThey helped a couple of times. They listen to you and fix it, my goofs not theirs.Excellent. I drive 30 miles just to have to talk to them or get service.

Sa
Review №74

Great service! Very accommodating and friendly personnel.

La
Review №75

Tre R. was a good employee, very nice. Answered any question and got me out ASAP

Ch
Review №76

My experience at AT&T was awesome thanks to Kaitlyn. She made sure everything went smoothly for me.

Dr
Review №77

Ty Troyer was an excellent help with my questions about AT&T internet. He played close attention to customer service and was really nice. I definitely will be going back to this location. Thank you Ty Troyer and thank you AT&T.

Et
Review №78

Alan did a amazing job and was quick and friendly

Ba
Review №79

Alan did a great job with service.

Li
Review №80

Kaitlyn did a fabulous job. Would 10/10 recommend working with her to anybody!

Br
Review №81

Jesus took great care of me today. He provided AT&T recommendations as well as his own. Did not try to force sells on me. Instead, he found savings everywhere possible, took care of switching over all fata, and set up my phone for me. Too Easy!

ca
Review №82

Had some problems but tre reed new exactly what to do even though I gave him some problems thank you for helping me get a new iPhone 12!

su
Review №83

Im not much of an AT&T fan. We switched from US Cellular. Our phones of choice are Samsung. Samsungs were buy one get one free. They were out of them and we were told if we bought an off brand they would buy them back as soon as the Samsungs came in and we could have our Samsungs for the same deal. WRONG!!!!!! They did not honor their deal and now were stuck with phones that only they sell. Theyre the most horrible phones ever. The accessories are very expensive and they have a mind of their own. I would never ever recommend AT&T phone service or Direct TV to anyone. Were stuck until the phones are paid off. Their services are expensive!!!!!!!

El
Review №84

Paul was amazing! He was patient, and took time to discuss all the different options when I needed to purchase a new phone. He was beyond helpful, and he took all my apprehension away. Being a senior, technology is often a problem for me, but he explained everything in a kind and thoughtful manner. I highly recommend him and the AT&T store in Claremore!

Ro
Review №85

Jake was very pleasant and very helpful.Straighten out problem with account. Made sure my new purchases were completely set up walk out ready. Never made me feel like any of my questions were not answered properly. Will be back to att because of him. Thank you JakeHave a blessed day✌️😎Rosetta LaytonClaremore Att Experience

Br
Review №86

This team did a great job! Very competent and kind, even though our business order was lengthy, and a bit complicated. We will definitely be back. Highly recommend Layne and Blake.

Ma
Review №87

I was very impressed with this store. They were unable to supply what my mother was requesting at this time.(internet in the boondocks)But the staff went out of their way to be helpful, kind and considerate. A shout-out to Ty who assisted us. My you be blessed in all you do. You deserve it.

Al
Review №88

Blake and his team figured out a problem that was created by another store in another state. Not that it was their fault as this is a new issue that is plaguing cellular engineers currently worldwide. Blake was diligent and persistent until he figured out a work around for my dual SIM issue. Two lines functional and couldnt be happier. Id definitely recommend!

Je
Review №89

Mikah Henry helped us trade phones and upgrade. There were some glitches and he patiently worked us through process. Thank you

De
Review №90

Alan and Mike are super helpful!

Ma
Review №91

Ty helped us escape from COX!! He also got my family of four all set up with some great phones & service! All the staff was great really, they helped keep my youngest entertained. Thanks Claremore AT&T!

Su
Review №92

Tray very helpful

Ke
Review №93

Experience was nice. Salesperson was very accommodating. Had called in to Customer service twice before to get phone bill lowered from 189 a month and was told it had been handled. ATT lied and my bill was the same next month. So i called back in a 2nd time and was told it was handled and would be @ 120 a month. Lied to again! Next bill was 157! Went in person to an ATT store and had it lowered to @ 100 a month. Lied to again! 187 a month! The 3 strike rule applies here and ATT can stick their business where the sun don’t shine!

To
Review №94

Kaitlyn was great. Wish she could help me each time

No
Review №95

Highly recommend visiting with Ty Troyer he is knowledgeable and considerate of your needs.

Da
Review №96

Our rep was awesome!! So glad to be back with ATT.

Kr
Review №97

Ty helped me get away from nasty TMobile, awesome customer service and very knowledgeable about deals and products

Je
Review №98

Kaitlyn is the best!! Great experience. Friendly, knowledgeable, and very hospitable

Ab
Review №99

Alan did a good job hooking us up

Lu
Review №100

Tre yo thanks bruh

Information
28 Photos
100 Comments
4.4 Rating
  • Address:326 S Lynn Riggs Blvd Suite 100, Claremore, OK 74017, United States
  • Site:https://www.att.com/stores/oklahoma/claremore/95903
  • Phone:+1 918-341-8080
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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