Joseph and the outstanding service staff at Glidden Pro Paint (AKA PPG) are the most knowledgeable paint professionals Ive ever met.At some stores Ive been given the wrong type of paint or wrong gloss-tone more than once even with a clearly written list to make it easy for them.Joseph not only provided me with friendly, efficient service, but went out of his way to track down some hard-to-find colors I was interested in and gave me a followup phone call when they came in. THANK YOU JOSEPH!Sort of restores my faith in the dwindling world of service in retail stores.