I came here to pick up a rented viola for my 9 yr old. The customer service was better than expected with the gentleman explaining everything clearly to my son concerning care and play. What REALLY took it over the top was when we went to leave and my car wouldnt start. He spent nearly an hour after they closed helping us out trying to get my vehicle started, I eventually had to call in reinforcements. The BEST part was he came back to check on us and brought us back drinking water just as my help arrived.I will never forget the above and beyond customer service they provided outside just simply renting a viola for my son. This was human decency and compassion.They truly deserve 10 stars in my book ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Great old building, great service, good place to rent equipment, even with damage they just swap it for a working instrument and they even tune it for you.

Outstanding and reliable service. We have been working (renting & taking care of instruments) with this locally-owned business since 2013 and have consistently been impressed with our instruments and the customer service we have received. Highly recommend Baroque!!!

I came here to get some new strings, a shoulder rest, and a bow for my violin I haven’t touched since high school and Mike did an excellent job helping me! Not only did he make a sale, but he made sure to be informative about the do’s and don’ts with my violin, and showed me how to change my strings and what to watch for. Thanks to him my violin is ready to go on the road with me to Tennessee State University!

Fabulous place to see if you like Violins, Violas, Cellos, and bass. Violins are the largest component of this shop. It is much larger than you would expect and the range and selection of instruments is mind blowing. Mike gave us a tour of two of their buildings, one is the administration area which the house was built in 1805. We enjoyed the knowledge and history explained to us in regards to how a violin was made and created. My daughter was impressed with the range of violins she was able to try, and while we were tempted to buy one while there on this trip, we felt that we need to spend more time here to select one. The staff are super friendly and nice, and really make an effort to accommodate what your in search of specifically or assist in ooi thing you towards what you may need. We definitely recommend visiting, and we are planning to make a return trip back so we can spend more time in order to make a selection.

Great customer service, we been customers for the third year in a row and nice service every time. I love the inside decor and displays as well.

Great service! I have rented out of town for 3 years! Super helpful and quick emails!

Great experience renting and purchasing and cello. Very helpful staff and great selection for student instruments.

Rented a violin for my daughter for multiple years. Upgrades in size and maintenance as required were great, and a couple of casualties over the years were fully covered by insurance. Overall it was a great experience. Thank you, Baroque!

Wonderful, helpful people. Reasonable prices.

We rented a cello there and they were very helpful getting my daughter set up. They do a nice job setting up reservations to limit the number of people on site while you are there. Thanks!

I dropped my viola off there for repairs. The staff was friendly and polite

*edit* Returned to the shop to replace a different string on a different instrument. We were taken care of immediately and felt like valued customers. Again the staff gave us what we needed and offered us additional value in showing our kids some of their amazing instruments and some of their history. Wonderful above and beyond service.(Original review)Went to get a string replacement for my sons 1/2. We were greeted walking in the door and the man sold us a replacement string, put it on the violin, tuned both of our instruments, and gave us a wealth of useful information about our instruments (which we dont even rent from them). All for $18. Wonderful service.

Bought a cello here. They were helpful and have good instruments. Also we have rented other instruments from here for awhile, and we got a good deal on the cello because of rental credits.

Best rental program out there! I have seven violin accounts with them and we live out of state. They are always beyond accommodating and their student violins are higher quality than most.

Baroque Violin Shop has lots of instruments to choose from but the employee who helped us pick out a cello was would only let us see one cello and was very rude. So my only complaint is the employee that helped us.

I had a great experience with baroque violin shop. The quality of their products is outstanding, and their customer service is extraordinary. Would 100% recommend for all of your stringed instrument needs!

The staff are so helpful and patient. Really enjoy visiting them to rent our sons violin

Great customer service with sizing, expedient delivery of our bass & brief education on maintenance. ❤

Baroque has always delivered through the years, in our family. From myself and my siblings, to my children now! Best place to rent an instrument. And INCREDIBLY priced.. the staff is terrific too and very knowledgeable which is invaluable!

About a decade ago I purchased a violin made by them from a music shop here in Louisville, Ky. Its a wonderful, high-quality instrument with a sweet and bright sound that isnt overly shrill. I have come to love this violin quite a lot. Thank you, BVS!

Rented a cello. Easy and quick.

Great service and reasonable prices. I wish they were closer to my house 😁

The people who work here are so helpful and friendly. Its a joy to visit the store. They always offer you the best service ever.

I love this shop! Weve been renting from them for 6 years now and I couldnt ask for better customer service. Theyre helpful no matter what we stop in for, a new string, a bigger viola, or just a tuning. I would recommend this shop to any parent with an aspiring orchestra student!

My most favorite music store. Every customer is treated like royalty. The music stand is really cool and your music stays on the stand.

Very knowledgeable artisans, friendly, they will work within your budget. They oversee the construction of their violins and their instruments are top-notch.

Very nice and professional . Took their time giving us individual attention. Great rental program .

Classic old school violin shop. It feels like you are walking back in time when you enter the building. Very professional. I highly recommend their instrument rental program, it is incredibly easy and well worth the money.

Rented a violin from this store for a program put on in my daughters school. They came to the school to fit everyone and make sure that they had all of the equipment but at the end of the school when the program was over for the year, they wouldnt come back to the school to pick up the instrument. So my options were; allow them to continue charging my credit card, mail the violin back at my own expense or drive 45 mins one-way to return it. Seems like a money making ploy to me. Will not be renting from them again and will let the program know about the issue with the company they endorsed.

Damaged my violin. Took it in for a simple bridge replacement, came back with a 1-inch gouge through the finish into the wood. The gouge appears to be from the E fine tuner. Evidently they werent careful with it, didnt disclose it even though it is very noticeable, and left it for me to find. Aside from lost appraisal value, I now have to pay a reputable place to repair it.

Rented a violin. The gentleman was very nice & helpful. Made sure the violin was tuned before we left. The location can be hard to get out if you need to turn left.

This was an extremely helpful experience.

Everyone there was kind and very helpful.

Gorgeous little shop. The gentleman that helped me was kind enough to run me through the basics of the violin I rented, including storage, holding, tuning, prepping, and how to read the beginners training book.

We love this place!! Helpful staff, expert knowledge. Worth the Drive! Very affordable.

This place is great. I have 2 students taking orchestra and this is a great place to rent from. The people working here are very friendly and knowledgeable. Their instustraments are top notch.

Great experience so far. Looking forward expanding port daughters knowledge and growth as a musician!

Ive rented violas for my daughter for the past two years. Baroque Violin Shop has been wonderful. All my questions have been answered competently and consistently by whoever answered the phone each time I called. Were out of state, and the shipping/returning process has been easy each year as we upgraded to a bigger instrument. I highly reccommend using Baroque Violin Shops rental program.

I called today, (10/05/2016) and I spoke with a very nice lady by the name of Michelle about having my daughters violin and her bow repaired. Michelle was very knowledgeable in this area.I am planning on going to this shop on this coming Saturday, (10/08/2016) and I will let you know how it goes.Blessings!

They are knowledgeable, patient, and helpful. Im a newbie cello mom and they answer all my questions without condescension. They replaced the string that broke for free. This latest visit was an idea i had to get through a cello rebellion with my 5 year old. I decided to rent a cello for myself as well, so we could do the practices together, and they were again very patient and helpful. I love this place!

After playing rentals from other places, I still didnt find my sound. After a friend told me about her experiences here, we took a 24 hour road trip from Chambersburg, Pa. to try out violins before I gave up playing altogether. We took a spur of the moment road trip, 5 people in a small car to Ohio.The tour was wonderful, but the best part was Paul taking about an hour or so answering questions and teaching us.Afterwards, he took out 3 violins and left my friends and I to do a blind sound test to help me find my sound....for 45 min.Needless to say, I found my sound! After traveling about 7 hours up until 1 am, we spent 3 hours at the shop and then traveled 7 hours back home.Paul is professional, knowledgeable, and very pleasant as was the gentleman in the store who gave us the tour.I have spoken with Michelle (from the warehouse) several times. Each time, she has been very helpful and knowledgeable.Out want until I got home and watched a video about Paul that I saw how passionate he is about providing good, quality instruments in schools to encourage them in their playing. A student/ beginner level rental is at an intermediate one.We only briefly met the other people who were working on violins. Considering the quality weve experienced, I am impressed. Employees in any business will do good quality work when they like who they work for and in a positive work environment.Why the mention of travel time and the small car? To show what a good reputation will do and emphasize that whole trip was well worth it? TOTALLY!!!If I decide to get a higher level violin, Id takethe trip again.BTW, we all played the Stradivarius!

Professional and friendly service. This is a great place to go for knowledgeable help with stringed instruments. We are very lucky to have this local shop in the area.

Took care of us very quickly

Always pleased with the repair work they did on my Violin. Wonderful customer service.

Most likely the national leader, in knowledge if not in volume, of primary school string instrument rentals. Also a local contact point for high end instrument sales, service, and repair.

We have been renting from Baroque for the last 6 years. They are always helpful. Highly recommend.

Great service and very nice people answered all my questions I had and filled in the ones I did not know to ask

Outstanding service and knowledge of string instruments!They have a wide selection of quality instruments and really work with you to find the right one for your student!

Quickly and easily fit my son for his first cello

Baroque is a family owned business by Paul and his sons. They travel extensively around the world to aquire the best hand-made bodies. The first time I tried one when moving up my daughter from a Suzuki violin, the difference was night and day. Paul gave me a very reasonable deal on a full-size instrument so I could accompany my daughter as she learns. He also gave me a full appraisal for tax purposes to help with the older suzuki model we donated to the Wyoming School for Fine Arts. Rental prices start at $16 a month - very reasonable. We have had a few new strings break, but new ones are free with the rental. Overall great service and appreciate the work Paul does in the community to support musicians.

The people there are super nice and friendly! Were very quick with helping. Very helpful.

A place that cares about music and connecting people at their level. Showed my family around the shop and made us feel very welcome!

Made quick repairs needed in a cello.

Super cool store. Cheap prices and reasonable payment plans

Quality service and professional luthiers who know violins inside and out. A great resource!

Huge collection. Very good shop for violins...

Very polite and helpful.

So nice, knowledgeable and the instruments or beautiful. Drove from Louisville to rent an instrument and it was well worth the drive

Very knowledgeable. While they are NOT wheelchair accessible the staff goes out of their way to accommodate

I dropped a violin off here to be appraised for repair almost a year ago and was told they would call me after the owner took a look at it. They never called. I called a couples weeks later and suddenly there was no evidence of the violin being dropped off. No one remembered except my kids and I. Now a family heirloom is gone and theres nothing I can do about it.

The staff not only sell, but repair, orchestral instruments (violin, viola, cello, double bass) at this business. I have been twice now, with school groups, and have enjoyed both visits.

Im renting a cello for my son to play in school orchestra. Good service and friendly people. Very knowledgeable and helpful!

This is a wonderful place for seeing the beauty of the string instruments.

Very knowledgeable staff. This place is a hidden gem.

Great place to have your instrument repaired.

Absolutely THE BEST violin shop in the Midwest! Sales and service are excellent!

Huge selection, friendly people. When your child has an accident, they are not lectured, they are reunited with an instrument. Family friendly.

The place has a parking lot, easy to spot sign and the staff is friendly and well oriented.

Excellent customer service

Excellent environment the staff is very knowledgeable on stringed instruments.

I ordered expensive handmade violin fittings from Italy for my violin and asked Baroque Violin Shop to install the fittings. While doing so they ruined the pegs which had to be reordered from Italy. The end button was sloppily shaved and was sticking out. The set came with Kevlar tailpiece cord and they installed a cheap plastic cord instead. In my 30 years of violin playing, Ive never experienced such poor workmanship and integrity in handling the situation. Baroque Violin Shop may be fine for cheap student violin rentals, but if you have a nice violin, dont let them touch it. Horrible experience and nightmare.

The were very helpful and knowledgeable. Highly recomend.

They rock, didnt even charge me when I forgot to return my daughters music stand

Renting a violin from here always helpful when repairs are needed

Friendly and professional. Getting the next size up viola for my son was no hassle and quick.

The service we received was very great!

Great place! Friendly staff! Great with kids!

Awesome people to work with. 😁

Very helpful and informative about instrument care

Best place on earth if you are into stringed instruments!

Good people with quality service, knowledge and the best instruments.

Very large variety of instruments with knowledgeable people

Awesome customer service. In and out the door with all my questiobs answered.

Awesome service rent from here and you will be happy.

Very nice guy there helpful and friendly.

Excellent place to rent or purchase cellos, violins, violas and bass

Super friendly!

Always very pleasant and helpful.

Selection and service very good.

There are other shops in town, but NO ONE takes care of you as an artist or a student like they do here.

Quick service.

Cool old violins and the staff was very friendly

Great service in a beautiful building

Very helpful staff.

Wonderful little shop

Paul is EXTREMELY knowledgeable

Really helpful

Great people!

Excellent attention, fast work,