Use to be such a beautiful store,.. but since covid its kinda run down , tired looking but still one of the best places to by good beef ribs or lobster tails

There is always a crazy long line, don’t buy anything frozen here, it’ll melt before you get out the door. Also with the recent remodel to add a separate checkout for hygiene and medical supplies, you may end up waiting in two lines before you leave. The remodel has also resulted in some sections having less product offerings (including seasonal, frozen, and the medical section itself). They need an actual designer to come in and fix the layout and efficiency of this store.

This Kroger has only been open for like 4 years and its gone downhill like crazy, especially since Covid. Apparently theft is so high that you have to buy personal care items (ie. toothpaste, tampons, shaving cream) in a separate checkout line now. They also used to have like 20 U-Scan machines along the front wall - and those have all been taken out, I assume because of theft as well. Now it takes like 5x longer to checkout than it used to. I doubt itll last another 5 or 10 years.

I love it here. I love that this Kroger truly considers its consumers with massive wait times, 2 checkout lanes open, and workers getting payed less than livable wages. I love their marketing of Fresh for Everyone when they lock daily essentials behind a gate.

I had an incident last week where I was short changed getting cash back. I called the same night they were closed. Called the next evening and spoke with a Manager by the name of Jason. He took my information and said he would look into it. 5 days later, still no response. I will get through one time and ask for the manager and then I’m left on hold for 20+ minutes until it literally stops ringing.I will call back and then they stop answering the phones like they are screening my calls. I know they have caller id because the manage read my last name back without me giving it to him. Included photos of my call attempts.

Every time we go to this Kroger there are no lanes open!! All the U scans are open but Im a family of 5, two teenagers & two adults we eat good. Not to mention no lanes means long lines in a store that has so much business! We cant even buy ice cream because its completely thawed by time we get through the line. A few times I.honestly felt like walking out!! I have a 6 month old & its ridiculous having to wait like that! Especially when spending so much money.

Love this store! Great selection of beautiful products.

I shop this Krogers all of the time but need to get handicap riding carts they do get new ones in but they let the customers drive off with them and sell them..They need to invest in the riding carts that have gps and cut off at a certain point in the parking lot..Or have someone watch totally for carts..But the employees are nice and helpful and friendly..Love this Krogers.

I think, for the most part, this Kroger does the best it can. But its obvious turnover is high and it seems like a lot of things are not addressed because of it. Multiple times I have bought items only to find them expired, sometimes over six months expired.That doesnt happen without some serious issues behind the scenes. I dont mind going here but its likely going to be a bit more...hectic?...than your typical Krogering experience. Good luck.

This Kroger is going down hill fast. Have to buy soap and shaving cream is a separate area due to theft. Many shelves lacking product on a regular basis. Huge lines for understaffed self checkouts. Avoid this store, its not worth the hassle.

This tea is better than mcdonalds tea or any other tea

I’m fully vaccinated and I will not where a mask any longer. Anyone that is responsible enough can get a shot, probably at your store. I will not shop anywhere that requires a mask at this point, and I will remember the inconvenience you have caused me. I will shop elsewhere for the conceivable future

Kroger in Corryville is a great place great place to shop, great place to get coffee and a great place to hang.I usually shop at Kroger every few days for my grocery needs. The hours are convenient although I wish they would stay open later or even 24 hours like some of their other branches.Beside that, Kroger is a great Corporation that helps with community activities and it helps to build the area in Cincinnati and various communities around the nation.

Was turned away 16mins before the storw closed but watches other people of different race allowed to go in talk to The store manager and it was his last night so obviously there’s something wrong with this Kroger’s

This is the most disgusting Kroger I have used. I travel for work in and out of OH and go to at least a dozen to shop. The bathroom is a cesspool of germs. They dont ever wipe down the self scanners, I am afraid to put any produce on it. It should be closed, I am ashamed for not going to the Clifton Market

Best deals on meats. Great selection. Pharmacy is not very efficient. Remodeling the Clifton store.

Great pharmacy experience today - needed assistance with an issue regarding scheduling a vaccine for my elderly Mother and I could not have asked for more pleasant responders. Customer service goes a long way with me and I have found them super to work with. The store itself is also beautiful and unique, one the area deserves to be proud of.

NASTY WENT THERE TRYING TO EAT MY LUNCH TEENAGERS TOOK OVER THE FOOD COURT UPSTAIRS CALLED MANAGEMENT THEY DIDNT DO NOTHING.. LEFT GARBAGE EVERYWHERE AND IN THE BATHROOM A GIRL JUST THREW A DIRTY TAMPON IN THE FLOOR. AND DONT GET ME STARTED ON THE BOOTHS THEY WHERE ON TOP OF EACH OTHER LYING DOWN AND THE SECURITY GUARD CAME BY AND JUST SAID U SHOULDNT DO THAT AND WALJED OFF. NASTY DO NOT EAT THERE

Im at Kroger in Clifton. The store is busy at the moment but not to crowded now. The service desk at this location has very very slow service for guest/customers. There is one employee that is extremely slow. She just takes her sweet time while there will be a line of 6,7,8 plus customers at the customer service desk. Im not sure what her name is but she is a black woman and I believe she wears glasses. I normally dont complain but this happens every single time I come here to shop when she is working. She just takes her time like she could care less that she has a line of 10 customers and she will carry on conversations with her fellow employees and cut up like shes at a cocktail party. I dont want her to get in trouble but I hope that management will have a talk with her. Maybe she can call for extra help or maybe not carry on conversations with other people while she is extremely busy. I wish I knew her name but I dont. She usually works days and she always works the front counter/customer service desk.

During the night, there is no shopping cart at all. Every time. I feel Kroger wants the customers to come only daytime.

Parking lot and front of the building is filled with rude beggers and hustlers. Return policy is archaic. No returns without a paper receipt, not even store credit. Which is ridiculous because its not uncommon to accidentally pick up expired or tampered with food from here. Nobody in 2021 is keeping receipts. They have the ability to look it up but dont. Certain specific staff members there dont know how treat others but most are nice. Store overall is understaffed. Expect long wait times at checkout. I dont recommend getting anything from here.

Outstanding customer service, spam dandy food selection, and a rustic atmosphere collaborate to create a truly life changing experience with every visit.

To many solisItors 😡🤬☹️ out front ☹️🤬😡

One of my favorite grocery store i like the deals and the quality of products

This store has a strange layout, with a generally basic selection. I checked out at 9 am and they only had one cashier working. There was quite the line. Not only was I frustrated by the situation, but can only imagine what it must be like for the cashier.

Always a little nasty and a bit sketchy, but generally have what you need. $5 sushi Wednesdays, Starbucks, and a Rapid Fire Pizza inside. Theres a liquor store on the top floor I think too which is clutch.

Some people might say bad things about this Kroger. Don’t listen to them! Amazing place and have never had issues there.

This pizza was hard and crunchy. Of course I did not know until I was already gone since they tape the box close. I was devastated because I grabbed this before work for lunch . It taste burnt. I paid for extra cheese and only taste pizza sauce and burnt.. very unpleased!

Seriously, how friggin hard is it to put the doughnut tray above the correct sign? Then, why no regular glazed, cinnamon buns, plain cake? Coincidentally, there were bags and papers available and there never are.

On April 2nd Friday afternoon at around 5:30 pm 2021, I shopped at Corryville Kroger.As I walked to wards my vehicle putting groceries back in the trunk and walked towards driver side. As I did that, I heard this car next to me saying something like I am gonna shoot you, so I glance toward that side, and this person is pointing a gun at me. I quickly got in to my vehicle and drove away and dialed 911. They arrested these guys right away and they happened to be 14 and 15 yrs old aiming a gun at total stranger. I will never shop at this store again. I am now going to downtown!!!

Biggest krogers i have seen outside the one im Clearwater Beach

Good store with a diversity of products. Long lines at cash registers!

The Pharmacy is hands down the absolute slowest service in Cincinnati. They garnish this with rude and unhelpful customer service. For Dessert you get some smart mouth, the only part of the experience I actually appreciated. Not a lot, just a smart mouth, not cleverly so. The best thing these pharmacy techs could do to improve is some Adderall from the safe.

I went there to buy propane tank and was told they cant find the keys. So I went away without getting them. No one even tried. Shocking management and customer service.

Unfortunately this seems to be the worst Kroger Ive been to. Consistently rude employees, they never have enough checkout lines open and rarely have both of the self scan check out lanes open. Its really the only area to shop so dont have a ton of options.

Geez...what happened here! Unsafe conditions. If you like anxiety and possibly getting into a fist fight this is the place for you! No carts available, produce is like buying COVID, people piled on top of each other no organization. Security thinks that standing by the entrance is the highest capacity of their job description. I saw people opening up milk cartons taking a swig and putting it back in the refrigerator. I’ve provided pictures of some of the freshest produce available for purchase. ENTER AT YOUR OWN RISK!

This Kroger truly challenges what it means to be a grocery store. Outstanding customer service, spam dandy food selection, and a rustic atmosphere collaborate to create a truly life changing experience with every visit. Only complaint is they always give me a hard time when I try and open a checking account with them.

This is the worst Krogers I ever been in.its nasty and trifling. And the people where just rude as all get out. I will be calling corporate

I went in to use the restroom and it was like a scene from a horror movie. I’ve never been so disgusted in my life. Toilet paper and paper towels all over the floor, used sanitary napkins laying on the toilet, blood on the seats... I left immediately. Portable bathrooms are cleaner than what I just experienced. I’m glad I do not live remotely close to this store. If the bathroom is that horrible - who knows what else is going on.

Long lines. Go next

This Kroger by far is the most terrible one of all slow business 50 ppl in line for money orders checks n the always have one person who don’t know what they doing close this mug down or hire better employees

This location is very ghetto so I aint ever returning here again!!! Ill do my shopping else where where its alot better/nicer experience.

I went to the little clinic which is inside of Kroger for a covid test expecting it to be from my car. But no regardless of possibly having covid they made me come inside walk through Kroger to the clinic. So if you’re worried about getting covid and need groceries please keep in mind that people who might have covid are for sure walking through Kroger. And them letting people just do that is putting in people’s minds that since the clinic says it’s okay to walk through Kroger filled with people to get tested it’s okay if I go in and get groceries even if I probably have covid. Which is NOT OKAY!!!

This is the worst pharmacy in the city. Maybe the world...

Worst store never enough workers, never enough lines open or baggers.

This kroger has a great selection of fresh produce and other grocery items. All their staff has been helpful or kind. However, their parking lot is a haven for people begging for money, and if you dont give them anything or try to ignore them, they will either follow you and just in general come at you, or they will call you racial slurs, yell homophobic insults, or kick your vehicle if you have one. My personal record was getting approached by 4 different individuals while walking from the Kroger exit tomy car. Because of this, I no longer like to shop at this Kroger unless its an emergency and prefer the Queen City Kroger on Kenard, where this has never been an issue.

Changed their store hours but never bothered to change their sign or update their hours anywhere. Apparently its been months. I feel like that says a lot about how they run the whole store.

9:30 sat morning, one cashier open, are you kidding me!!!!!!!

This store is to big not to have more than one line open. The service is sorry and management is horrible

Just a nice clean store! Close to home. Plenty of pre-pared meals.

The deli dept is the worst Ive seen. 3 people all times but 1 would be the only person helping people. The older lady always has a attitude with everyone. Just gives off this feel and look that shes just dont care about you at all or wants to be there.

You just have love a Kroger with a liquor store, but the width of the aisles and the parking lot can make it a nightmare to navigate.

Found the best flower centerpiece their.

The bathroom was hideously disgusting

Super helpful employees, well stocked. Never enough cashiers. The deli line takes forever. Always. Forever

Terrible customer service buthard to beat prices. Great area as far as located by all kinds of shopping and stores.A bunch of weirdos hangout in the front part by the exits. People try to steal from there all the time guards are always tackling people. Disrespectful ghetto people panhandle and hangout from sunrise to sundown and the guards are chill with it.

Just wanted some plain bagels but they were out of stock. Never seen a store out of stock for bagels before.They were actually low on stock in a lot of items. And the layout didnt follow the traditional supermarket layouts that everyone is accustomed to. After walking the whole length of the store I never did find the canned fruit.Kroger will tell you that this is one of the largest locations by square footage, but it doesnt seem that large. Im pretty sure most locations have more actual groceries, the rest of the footage here must be from the bar (which doesnt matter) and other areas which the average shopper wont care about anyway. And this location has far fewer checkout lanes than pretty much every other location, probably because the place is so small that they couldnt fit any more.AND its crowded.Kroger doesnt need a bar and all this other superfluous nonsense. Just stock the actual groceries and get a better layout. Id recommend going to the Kroger in St Bernard instead. That ones perfectly fine.

I order a cake on March 30, 2020 for my son birthday April 1. The lady called me today on April 1 stated “that they can’t make the cake because the person who was making the cake was sick”. I called the store and talk to the manager he said “they had to move people around because they was busy and the corporate made them do it”. This is bs and my son birthday is ruined.

The staff is rude, the lines are long and THEY ARE ALWAYS OUT OF PRODUCE!!!! Don’t even think about going to the this Kroger on a Sunday and getting everything on your list. I would give them a 0 starts if I was allowed.

They could make this store so much better! Frequently out of very common items when I have shopped there (eggs, milk etc.). They have plenty of self check out kiosks, most of them were closed last time I was in. This is a new building but the parking lot is littered with trash and I see that it is going down hill fast.

This Kroger is very attractive as far as Kroger stores go. The produce section feels small and the store is laid out differently than I am used to... But all in all one of the nicer Kroger stores

Not sure of her name, but the nicest lady ever helped me in the floral department! Tomorrow is Valentines Day, so I know shes dealt with a ton of people already today. But she was so patient and kind! Her smile & tone of voice were warm and friendly. If shes not a manager already, she certainly is management material! Way to go, Kroger! I am one satisfied customer!

Was trying to get intouch with Sea Food, was placed on hold 6 times only to be disconnected, When I finally spoke to customer service I was told that throughout the store they had no one to physically walk back and look for me.Lazy, unprofessional very disappointed.

Much improved experience from the previous incarnation. Smaller space than it feels, which is a good thing. Theyve done impressive things on a relatively small footprint. The staff is unfailingly pleasant and kind. I truly hope that continues.

Great new Kroger build that Id love to shop in but they dont want any customers who are handicapped or disabled in any way. A teller refused to check me out because I needed to do a cash back to have some cash on me. Upon learning that I have late stage bone cancer management told me to shop elsewhere because it costs more to be handicapped/disabled friendly than they can make from the handicapped/disabled.

Waited in line before it turned to 8 so I could cash my check, told the guy at money services and he told no I wasn’t, the same guy also rudely told me he wasn’t doing western unions at this time a few weeks ago which would be fine if it wasn’t said in a rude manner like this guy seems to have a lot when I see him, I would go earlier in the day when mrs Celeste is working she’s great.

Got yelled at for parking in a pickup spot when there for a pickup order. Been waiting for 90 minutes so far. Unorganized and understaffed. Avoid.

This store is fair. Frequently is out of items Im looking for.Cashiers mostly have good customer service; but in the bill payment area, etc., there s one worker there who doesnt like me, and sometimes she gives me a lilstatic. She never speaks or be friendly with me....terrible customer service for me. Even if you dont like a customer, you still should be professional and give good customer service.

This store is run pretty poorly. Even so, I am in here all the time, as its like the only grocery store within walking distance of my house. They are frequently out of things, there are constantly messes left all over the place, self checkout stations often dont work properly (especially when there is a long line), and the store now closes so early. Every night at eleven the store is closed. Yet, after months of this, the Google account is still not updated. Why is that? What the heck is up?

I dont know if the pharmacy phomes arent working or if low staff. But its always issues with trying to call or get their attention at the drive thru. Co management is careless with complaints.

This store is so huge, it took me one hour to locate 3 items. The self check out was quick. The parking lot was very busy. Good location for all it has to offer.

Never have enough cashiers working so the lines are long

Its the closest to my house otherwise Id potentially go to another. They never have handbaskets up front, dont carry much of each type of produce so often run out of sale produce, and the aisles are all really narrow. That being said they have a good selection of everything despite the smaller footprint compared to other stores.

The Store itself is great, the lack of customer service is disturbing, specifically the self checkout lanes. I stopped in yesterday morning for a couple items, one rang up for the wrong price, I called the woman that was working over, she was nasty and continue to tell me I scanned it wrong. I then witnessed her be just as rude to the elderly gentleman next to me who had asked her for a pack of cigarettes.I did watch her interact with a couple other customers, miserable attitude.

This refers specifically to their Click-List service. On Sunday, March 4, 2020 I went to the Kroger store in Corryville to pick up an order placed by my wife. I have used this service before, but this was by far my worst experience.I admit that I was pleasantly surprised to find out that I could pull right into pick up spot number three and called to let them know I was there. The wait was longer than usual, but not extraordinarily extensive. When my order arrived, I opened the hatch and I spoke with one employee while another loaded my vehicle. The young man I apoke with was very nice, but clearly out of sorts. He apologized as he went through the items they had to cancel - quite a few things. He then said that if I knew howto read the substitution list, that would be faster than him reading each one. I think that about half of our selections were substituted. There were some real head scratchers:Ordered a pineapple - substituted with a grapefruit.Ordered a dozen Kings Hawaiian Rolls, original - substituted with the same, but savory butter (this seems okay until the next substitution).Ordered bakery croissants - substituted with a dozen Kings Hawaiian Rolls, original (what?).I sent back the grapefruit and three six packs of Sweet tea that had been substituted for unsweetened tea. Going through the groceries, he could not find the grapefruit (nor could we when groceries were undpacked), but took the tea and said he would be back with a new receipt.When he got back he said he couldnt get an updated receipt, but if we checked back tomorrow morning, everything would be updated. It is only 10AM, so I will give it more time, but no updates yet.When I got the groceries home, I found a number of other problems. A few other substitutions were not there. The deli order was incorrect - both ham and turkey were sliced at what I consider a medium thickness, which could be debated, except both were ordered as shaved. Also, received significantly more (about a quarter of a pound each) than ordered for each. Why do they ask for cut style if they just give me what they have ready? This is a consistent problem with deli orders. All in all, with missing products, the returned tea, and the feline order (which I would return if I could), the order is off by about $50. This is ridiculous.

Trying to do anything at the pharmacy takes what feels like years. It’s always a couple hours for anything simple.

Staff is helpful (usually) and the grocery aisles are usually clean and well stocked. Occasionally stuff isnt well stocked but only when theres a good sale. Speaking of which, there are a lot of sales that make grocery trips much cheaper. I regularly save around $10 and sometimes up to $20.

Was great today good selction easy to find things. Also I forgot to grab soda and the guy working the self pay register watched my bags. Thats why I am eating 5 stars today

I love that Kroger built a new store here. Location and cleanliness are great.I really wish the interior layout was a bit more friendly to proper shopping trips, though. I understand that being so close to campus means a lot more students as customers, but it seems like the selection and general store flow is customized to that demographic. I still need to drive to Oakley or Hyde Park in order to get a proper weeks groceries trip for my family.

Kroger was always been a quick and amazing shopping trip that actual makes you want to go there. And they are so dependable. Highly recommended.

The building itself is very nice. The amenities offered are great: the food court, the growler station, the bar, etc. Service could be so much better. Every time Ive been I struggle to find someone to help me. Checking out, the cashier and teenagers helping complain about their boss, personal life, theyre goofing off...

Pharmacist is super friendly and helpful unfortunately kroger is super busy w additional customers right now I guess. Definately plan ahead because it will take some time to get what you came for. Always pleasant to talk with, Two thumbs up for the super awesome pharmacist for keeping a good attitude, shes getting her butt kicked daily to get us our meds. Show some respect..

No handicap cart. Im on a cane. How am I to shop? Must show elsewhere. So sad

I just stopped in for a few things on 3/2/2018 at 9pm. As usual, I got super deals on great items, and actually saved over $30! Very pleased. Keep up the awesome work!

Was in and out in an hour and 47 minutes good job guys

LOVE THE NEW KROGER SO SPACIOUS AND EVERYTHING SEEMS TO BE MORE CONVENIENT LOVE THE WIDE ISLES. AND HOW WHEN YOU FIRST WALK IN THE FRUIT AND VEGGIES ARE RIGHT THERE. AND THE PLANT WALL SO UNIQUE.

The store closes at 11 but states they close at 1. And the service is terrible it’s as if no one works at this Kroger. You’re better off driving to Newport.

Items I came for were out. Some items were higher than other Krogers. Some of your handicap scooters werent even plugged in and five werent working signs were on themI managed to find one outside in the pouring rain with a large puddle of water in the seat. I can not walk at this time. I dont go out often but it would be great if these handicap scooters were more available and working properly. The store is beautiful inside with many extras like the variety of food to purchase readily available to enjoy that is made right there.

I love this Krogers, but I got a few issues with the store. You can not be too busy for hygiene. The restroom should be clean and suitable, especially for children, and the elderly. I, myself, couldnt take the bathroom serious. Tissue was nasty, from bacteria on the floor. The tissue dispensers are all broken. So the tissue sits on the floor. The soap dispensers are missing. You have to make it work like youre struggling. The hours change is a inconvenience. Money services need more people. Those that work there are slow. The line is always long and they take their time. But a little speed can help. Hire energy over attitude. I love this store. Id hate to see it go downhill for nothing. Thanks

The best Kroger in Cincinnati is still not the best Kroger Ive ever seen. A serious disappointment considering we live in the city that the company is headquartered in. However the cafe atmosphere and the wider variety than average found here compared to other Krogers in the area make it easy to justify a drive 20 minutes out of your way for more serious grocery shopping.

Good pizza, nice eatery. Includes The Loft, which is the upstairs liquor store. Theres also a nice patio for eating outdoors in warm weather.

It is bigger. In here, there is a better selection of products, more room, and has great customer service. It is also in an highly populated area. And the riding carts are always available for the elderly.

Very nice and new Kroger. Produce is usually good, not spoiled, and stocked. There’s a good selection of different types of produce, but of general items not so much—this is a pretty small store. Parking is a nightmare! So if you can help it go during the day or late at night, the after-work rush is real!

From the moment you walk in, to the moment you leave, it is a perfect Kroger for the college student. The selection of food is superb and well laid out. The experience is overall great and definitely an upgrade compared to the previous building.

The Kroger in Clifton Heights has a hard time keeping their shelves stocked. Oakley Kroger is Much better! So this Kroger is good only for convenience-- hence the rating

I went to order some party wings from the Chicken station. Lindsey is just intentionally staring off into space. She doesnt acknowledge me at all. I ask they are making anymore party wings? She says no. Its only 4:30......I ask if they are making anymore she says they are out. I settled for pizza from another dry employee.

I was in Corryville Kroger on Vine for a money order. Something that takes 2 minutes. The employee, Celestine, was extreme unprofessional and completely disregarded all the customers for her own interests. She allowed the line to grow from 2 people to 8 people while she socialized with her friends. The person at the front of the line was her friend, and Celestine decided to spend 20 minutes (no exaggeration) speaking with her friend.l that she clearly knew prior to today. I was not helped until 25 minutes after i walked into line. When it was my turn, she was eating food clearly in my face and tryin to speak at the time. She dropped food crumbs out of her mouth and began to smack her mouth and make sounds. I was extremely turned off by this action and have never dealt with such a rude encounter. It clear that she does not care about her job at all, and she is not held up to any standards. I was on my break and had to rush back to work without getting food because she decided personal conversations are more important than customers. I’m extremely disappointed and will NEVER return here again.

It has a lot of the cool, new amenities that the newer Krogers get. Even a small cafe and a fine cheese counter. Set up a lot differently from a normal Kroger though so take a minute to look over the whole store. Otherwise you may not find what youre looking for.

I stop here everyday to get lunch for work and daily things needed for dinner. They are always well stocked even for those hard to find groceries. Workers are friendly and extremely helpful. The main one is there manager Phil. Extremely wonderful person. If you need anything or have any questions problems etc I would ask him.

Super friendly staff.., however they have difficulty keeping certain frozen items(bomb pops) in stock...I went back every few days for a month with no luck even though they were advertised. Manager was helpful and tried to help .