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Westside Auto Care
5568 Glenway Ave, Cincinnati, OH 45238, United States
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Westside Auto Care
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Do
Review №1

We are so impressed with Westside Auto Care! They were highly recommended to me to service my Mustang. We had some unresolved repairs from another garage and I needed to find a reliable mechanic. Before Aldo even opened the hood, he knew exactly what was wrong. His other mechanic previously worked at Ford and was extremely knowledgeable, as well. They completed the repair in less than one day. I finally found a trustworthy, reasonably priced, thorough mechanic. They also referred to my Mustang as She and Her! These guys really get it and Ill happily trust all of my repairs on My Girl to them from now on.

Ja
Review №2

They are very nice and understanding. They will work with you and help you figure out what’s best for your car if you don’t know, or if your a first time car owner. The lady who usually answers the phone is very sweet. This is the only place that I use for my car.

Sa
Review №3

Brought my car in to get power steering fixed. I was charged $1300+ even after getting my price lowered a few hundred by asking them to find used parts. 2 weeks later I hear the screeching again and my wheel is getting tighter…so I bring it back because it is clearly not fixed. “They forgot to tighten something up” so I wait and they release it back to me. 2 more weeks go by and I go get an oil change where they tell me my power steering fluid is leaking. SOO I go back again and then they told me “they missed something” and I need a hose replaced and that would be $650 more. So I took my paperwork and went somewhere else after having to come back 3 times for same issue. Turns out it was a $50 fix, no hose issue.Wondering if the entire invoice they gave me originally was fabricated or if they actually fixed anything to begin with….but they sure got some good money and time out of me with their SCAM of a repair shop.STEER CLEAR OF THIS BUSINESS !!!!!!

Ri
Review №4

Aldo was incredibly helpful and had a lot of insight on all things cars, new and old. I would highly recommend Westside Auto Care to any of my close friends or clients!

Jo
Review №5

Took my car there and had no problems. Good service and would trust them to fix my car again.

Ta
Review №6

Knowledgeable, reasonably priced and excellent service! From our Toyota Avalon to our BMW, they have serviced it all and fixed every issue quickly and efficiently.Best auto care on the westside, hands down!

Jo
Review №7

Couldn’t be happier with my experience at westside auto care. This is a place that genuinely cares about providing customers with great service without ripping them off. Not only have I saved thousands of dollars in bringing my cars here instead of to a dealer I am also leave each time with a much more rewarding experience than I’ve ever found at a dealer. I am a lifelong westside auto care customer and I would recommend the same to everyone reading this.

Da
Review №8

I came here for an issue I was having with my car. They were very honest and to the point on the issues I was having. They explained what the issue was and how much it would cost. After I picked it up today the car is perfect!!! Thank you Westside Auto, I will be a returning customer.

Jo
Review №9

I’ve taken my car to multiple different places before I met Aldo. After meeting Aldo for the first time I realized he is not only a stand up guy but incredibly knowledgeable. I’ve taken my car down to westside auto care a couple times in the past couple months and every time I am treated exceptionally well and I know my car is in good hands. If you are even considering taking your car to Westside Auto Care stop thinking about and it do it already. You won’t regret it.

De
Review №10

Ima be honest. Y’all know who y’all are. Behind all that professionalism , is mechanics full of mistakes and guilt about oil leaks and other things “they suggested” and “highly recommended”. My car caught on fire. And I could’ve died . These guys talking bout it’s a valve problem. ..after a tune up. ..ironically after you guys, my sparks plugs catch on fire. I see y’all comment back to those who had similar problems but probably couldn’t defend there selves financially. but I can and should but honestly I’m tired of fighting capitalist, someday I will save and change that. , Y’all wrong for what y’all did and do.

Ja
Review №11

Came in for my exhaust needing replaced. They suggested doing a transmission flush, (they were running a special)! So after returning the car to me I’m now needing a whole new transmission. Thanks guys!

Vi
Review №12

Aldo is the man! Extremely knowledgable when it comes to mostly all vehicles; can definitely tell cars are a passion of his! Hell definitely treat you right!

Se
Review №13

Aldo, and the rest of the crew at Westside Auto, has always taken care of me and my friends. Professional work, quick turnover, and more all at an incredibly reasonable rate. I cant imagine going anywhere else

Jo
Review №14

Recently I have been having issues with my engine, but was unsure what the problem was. I took it to the big-box shop I usually get my tire service done at, and they told me I was going to need an entire new transmission. I felt sick and really wanted a second opinion before dishing out all of that money. I decided to take it here and boy am I glad I did. I was so relieved when they told me that my problem wasnt my transmission at all and I just needed new spark plugs. This saved me thousands of dollars and my car runs like it did when I drove it off the lot for the first time. I cant recommend this place enough, and I know this will be my first stop from now on when I am having any issues.

Ty
Review №15

Aldo & Brandon are very professional and honest, best shop in Cincinnati by far if you’re looking for quality service and genuine people .

Bo
Review №16

Stopped in for a brake service from a recommendation of a friend. Great customer service, fast turn around and very reasonable prices, especially compared to the dealership quote I got... thank you very much for the professional and top notch service! Definitely recommend to others!

Ma
Review №17

Excellent and quick service, nice shop quality, good explanations, friendly and knowledgeable employees, very honest which is rare in itselfWould definitely recommend them

Au
Review №18

These guys are phenomenal, very professional and very helpful. Will be coming here for all of my auto care needs in the future.

Mi
Review №19

These guys are professional, knowledgeable and honest. Having a great mechanic you can truly trust means a lot. I highly recommend them!

An
Review №20

Awesome job always! I will deal with no other mechanic, they are so efficient and the work is worth every penny! Love them!

Bi
Review №21

Friendly staff!!! Girl at front desk is a beast at parking cars!!! Impressed with her skill!

Sw
Review №22

I took my car up there because of a fluid leak. They claimed it was the radiator among a few other things that would cost me nearly $1000. That price was just too much so I decided to take the car to my uncles shop about 35 miles away because I knew Id get a good deal with someone I know I can trust. I get a call from my uncle after a day or two expecting to see how much less Id have to pay and it turns out that my radiator, among the other things they said were wrong, was absolutely fine. My car just had an oil leak. If youre going to go to this place I would HIGHLY recommend getting a second opinion.

Et
Review №23

Everyone at Westside Auto Care is very friendly, the prices are very reasonable, and the quality of work is top notch. I’ll always be a customer here and no other place.

ch
Review №24

I wouldnt take my Yukon anywhere else. Excellent service. To put it in the simplest terms: efficient, thorough, trustworthy. Need I say more?

Di
Review №25

I went in for a free check and it seemed like Aldo went above and beyond while maintaining the upmost integrity. I pulled up to the lot, told him about my issues and he stopped his work to get me in for a check. The receptionist was very friendly and seems knowledgeable about cars too, which is amazing. He was able to answer the questions that I had and he even found a big oil leak that I wasnt completely aware of. I only went in expecting a quick scan of the cars computer so I could find any other issues besides my O2 sensors being bad and to get a seized spark plug looked at so that I could weigh my options and see which repairs needed to be addressed first. After the scan, he told me both of my O2 sensors were bad and even told me which one of my wheel speed sensors were bad. As someone whos new to working on cars, I feel like he didnt even have to tell me which wheel speed sensor was giving me an ABS light, as its something that I can do myself. He couldve just said it was one of them and left it at that, pressured me into getting it fixed right then and there or told me something else to get money from me. Its honesty like that, that goes a LONG way for me. All from a FREE check. I will be going to him for any DIY repairs I cant do myself and I will be sure to recommend him to anyone looking for a good and honest mechanic.

Ro
Review №26

These folks are professional, knowledgeable, conscientious and courteous. I highly recommend them.

Ti
Review №27

I live in Columbus and I make the 1.5 hour trip just for this customer service alone. Always on time, always professional and doesn’t try to rip me off like some do here that’s local to me. No need to go anywhere else if you’re in the cinci area. Thank you guys!Also... owner is easy on the eyes too hehe :)))

Li
Review №28

This is the best auto service shop Ive been too, everyone is very professional and kind. Brandon is also fantastic.

Je
Review №29

Best auto shop on the Westside. Not even close!

Ni
Review №30

Came in for a coolant flush and had my car done quick as can be, 10/10 would recommend

Sh
Review №31

They are quick and efficient. Love this place!

St
Review №32

Very honest and knowledgeable people. They do great work and their prices are great.

Mi
Review №33

Always willing to beat the competitors prices. Nice folks!!!

Da
Review №34

GREAT Service,REALLY GOOD customer service ,did a great job with the issue of my car AND fixed my CAR STEREO. recommend this place HIGHLY!

De
Review №35

Been going there for some time and I find them to be very honest

Am
Review №36

Weve been bringing our vehicles here for several years. Very trustworthy and courteous. We know we are getting a fair price and diagnosis every time. Repairs are made in a very timely manner, typically same day. Highly recommend!

An
Review №37

Westside Auto Care has been servicing my vehicles for over ten years. Not only have I received excellent service, but they go above and beyond by thoroughly looking over my vehicles to keep me aware of any potential upcoming issues with honest recommendations. Anything from Chrysler, Chevrolet, BMW to Lexus they have NEVER let me down. Great people, fair charge for their services, and most importantly HONESTY.

Sc
Review №38

Called today to schedule an appointment to have my sunroof fixed. Instead of making the appointment the gentleman(Aldo) asked about my issue. He told me about a simple procedure to clean and then test the drains in my sunroof. He added that if the drains are still not functioning to call back and they would be happy to help. My sunroof is now fixed because of his advice. The fact that he had helped over the phone instead of making money shows a lot of character. We need more businesses like West Side Auto Care!

re
Review №39

It has been over 20 years since someone has worked on any of my vehicles. I have given westside (5) stars. They are honest, fair and prompt. Old school dependability. Glad to see it has not died.

Ca
Review №40

Family oriented business with high quality work. Aldo (owner) takes his time to get to know the customers and explain what the car needs now and what can wait. I Always feel welcome walking in the door and trust I will receive the best service for my car.

Ke
Review №41

Was very nervous to change car guy. But i soon found out they were very honest and quick professionals. I would highly recommend to anyone looking for a mechanic with some integrity. They earned our familys business for years to come. Thanks

Ma
Review №42

Very honest company. I am a naturally skeptical person and worried about getting ripped off when taking my car to get fixed. I was surprised at how straight to the point they were and how fair the price was. The work cost me $400 less than the other 2 quotes i had received from other shops. Im happy to have finally found a fair and true mechanic in the city.

Br
Review №43

This place is great!!!

Da
Review №44

Just found them and the service I received was Outstanding. I found a shop that made me feel like we were Family. Priceless Experience!

Ch
Review №45

I have lived in Westwood for almost 2 years and this is the only mechanic that I go to in Cincinnati. Not only do they do quality work, but their prices are great and they are honest! I wish I could underline the last part. It is so hard to find a honest mechanic (especially as a woman) but these guys get you in fast and they get you out on time. They dont extra fluff to the price. This is where you want to go!

Br
Review №46

Recently my car broke down and I had my car towed here. The service was exceptional and at a great price. I would definitely recommend this place to anyone looking for service needs.

De
Review №47

I know Aldo & his crew sleep well at night because they are hard working, honest, & very knowledgeable men when it comes to fixing a problem with your auto. My son bought a used 2007 VW from a kia dealer that he loved. Aldo & his crew found the imperfections of this car & fixed them to perfection & saved my son thousands of $ compared to what a Dealer would have charged. Aldo & his crew are a pleasure to talk to because they are very respectful to their customers. Aldo should open new garages all over town because honesty & trust is something that I have found lacking in car care for a very long time. God bless you Aldo & crew, you have found a grateful customer for life. You should feel very proud!!!

Li
Review №48

I LOVE Westside Auto. I have been going there for years and the guys are great. Cant say enough good things about them... Just wish they had a bigger parking lot.

Te
Review №49

Tony and guys are the best! I have been going to them for over 20 yrs with auto problems and whatever problem or car I bring to them they can either fix (most of the time) or point me in the right direction in order to get my problem solved. They have save me money with theyre advise and helped me whenever Im bought a new car with their knowledge of the industry. Would I recommend to a friend or family member?.... Hell yeah!

ko
Review №50

The first experience we had years ago with Westside Auto Service was with serious engine performance issue with hundreds of dollars in repair estimates from various dealers and shops, yet they solved the problem with a simple one minute hood pop and snip at no charge-- thanks to their extensive knowledge of specific car model idiosyncrasies. I repeat, At No Charge! Finding a helpful and honest repair facility is one of lifes greatest challenges, and Tony and crew at Westside Auto Repair has exceeded all expectations for decades since that initial experience, including a newer van transmission issue that was a very minor adjustment for $35 rather than a mega costs estimated elsewhere. Thanks to knowing how good they were at repairs, when it came time to buy a first used car for a child (and another as a wreck replacement), I went to Tony and found two great reliable vehicles in my budget, and I never hesitate to recommend their service to family and friends. In a nutshell, whenever I get a new phone, Westside Auto Service is the first number I program into it. Once you are a customer, so will you.

Ja
Review №51

Best service on the west side!

Ja
Review №52

Honesty goes a long way, especially when it comes to auto service. Took my car in because of noise in the brakes. I was fully prepared for the worst. When they told me it was just dirt and brake dust, cleaned it out and sent me on my way, they earned my trust. Could have easily charged me and replaced my brakes and I never would have known the difference. Meant a lot to me and my wallet!

Jo
Review №53

Aldo was very friendly and made sure my car was back on the road as fast as possible, and also at a very great price. I would definitely refer all of my friends and family here, and I will be returning for any work I need done myself in the future.

Ar
Review №54

After dealing with them twice Id never take my car anywhere else. Extremely honest, friendly and professional. They really are a great business.

ju
Review №55

Best absolute best service EVER!! I called frantic over the phone they owned the call soon as I pulled in with AAA tow truck walked out introduced them selves, literally twenty mins upon my arrival parts were delivered. Kept me aware of what was happening what was going on what was wrong.. Yess they have earned a repeat customer!!!! Fast efficient service

Ni
Review №56

Great, honest service personnel! I only go to these guys whenever I need service on my car.

Tr
Review №57

The guys the work there are great and they remember your name the next time you come in to get more work done on UR cars

Pa
Review №58

Best mechanics Ive been too. They know what theyre doing and they do it right.

To
Review №59

Excellent service. Honest diagnosis and fair prices

Ti
Review №60

Westside Auto is great! Quick service at a reasonable price.

Ka
Review №61

I took my Altima there for an unknown clunk. The guys worked hard to fix the problem. Love this place!

Bo
Review №62

Always great service, great pricing and super quick.

R
Review №63

Precise, no nonsense analysis. Inexpensive.

St
Review №64

Aldo was quick and helpful when my vehicle broke down

Re
Review №65

Great people, awesome service!

ma
Review №66

Friendly and fast service!

Al
Review №67

Always a great experience!!!!

Fr
Review №68

This place rocks

Em
Review №69

Very professional

Information
67 Photos
69 Comments
4.9 Rating
  • Address:5568 Glenway Ave, Cincinnati, OH 45238, United States
  • Site:http://westsideautocare.net/
  • Phone:+1 513-922-0534
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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