What a great car buying experience!Everyone on the team was so helpful and friendly. Weve purchased a lot of cars in our lives and none have gone so smoothly.Jason greeted us on the lot and showed his expertise from the get go. He answered every question and was patient and kind throughout the process.As we wrapped up the paperwork completed with Zachary, the finance guy, Jason took us to meet the sales department. Ben was friendly and introduced us to each member of his team. Weve never had this happen before so it really impressed us.This day started being pretty stressful. My husbands car had died all at once and we HAD to have a car - and quickly. We didnt share this with anyone at the dealership.Zachary, and Ben were all so professional. By the end of the day, Jason felt like an old friend and we were joking as if we had known him for years.Buy your car here! You wont be sorry!!

Close friends of mine recommended Jake Sweeney Mazda and had me contact Terry Owens. Terry is a great person to work with. Ended up purchasing my first Mazda, and out of all the car buying experiences I have had in the past, this has been the best by far.

I recently purchased a 2018 Certified Used Mazda 6 Touring and had an amazing experience. My father and I worked with Keith and he was great! He answered all of our questions and overall was very knowledgable. He was so friendly and made buying my first car experience so GREAT! I highly recommend Tri-County Mazda!

I took delivery of my new 2021 CX-5 from Jake Sweeney Mazda today. This is actually the 3rd new vehicle Ive purchased from Jake Sweeney Mazda, and all 3 experiences have been great. Before working with this dealership, I used to dread the whole process of buying a new car. (Ive been buying cars for over 45 years; new cars for over 35 years.)Brian Gaynor has been my sales professional at Jake Sweeney Mazda for 2 new vehicles (so far). Hes very knowledgeable and answers all my questions... before, during and after the sale. (On the rare occasion he doesnt know the answer hell tell you so, and he will get back with you with the answer.) There is never any pressure to buy anything.In fact, all of the folks at this dealership are pleasant and treat you with respect. Its like they get it, you know? They understand that repeat and referral business is valuable and if they treat the customer right, the customer will return and will also spread the word. And I can say this, with first-hand experience, about all whom Ive met there over the years, from sales, to finance to service. They all truly appreciate your business.Looking for a new Mazda? Dont buy before you visit with Jake Sweeney Mazda. You will not regret it. Its a great place to do business.

I didnt end up buying here while I was shopping for a used car, but Terry was very helpful. Their inventory didnt have quite the right car for me, and Terry was very good about listening to my concerns and addressing them with helpful, thoughtful suggestions, questions and inputs. He did this while being very easy to work with. Id certainly buy a car from Terry.

I recently purchased a 2021 Mazda CX-9 GT and had an amazing experience. My fiancé and I worked with Keith and he was great! He answered all of our questions and overall very knowledge. He helped me find the perfect vehicle for me. Everyone in the dealership had great customer service! Definitely one of the best dealership experiences Ive had. Im loving my new SUV and I know I made the right choice going to Jake Sweeney Try County.

I’d give Jason a 10/10. He is very knowledgeable and made the car buying experience super easy. He was very patient and answered our many questions. I would highly recommend Jason and Jake Sweeney Mazda if you are interested in purchasing a new vehicle.

This was the best experience weve had purchasing a vehicle. Jason was incredibly knowledgeable about the vehicles and offered excellent insight into each different model. He went out of his way to locate the exact car we wanted and has continued to help us after the purchase with different questions we have about the car. I would highly recommend Jason for your next new (or used) vehicle purchase. This is our 4th Mazda we have purchased and we will be back to this location for our next one!!

Robert and Kris took excellent care of me with my Mazda3 Turbo purchase. Terry Owens, my salesman was extremely knowledgeable and very professional. I want to thank all of you for such a great buying experience.

We live 3 hours away and found the used truck wed been searching for at Jake Sweeney Mazda. We called and spoke to Kevin, told him we were interested and how long it would take us to get there. Even though it would be close to their closing time he told us to come on and hed have everything ready. We did a test drive when we got there and were still out the door with our new to us truck in under 2 hours. Great truck and a great experience!!

We walked away from Jake Sweeney Mazda feeling good about our purchase. The sales representative Terry was honest and straightforward. He also took the time to introduce us to the service team and made sure we were comfortable with how to use the functions of the car. The manager Tony was fair and we didnt feel he pressured us in anyway. Overall we were very pleased with our experience with Jake Sweeney Mazda Tri-county and would happily recommend them to future Mazda buyers.

Very helpful and patient. Worked great with us and was very enjoyable

The Best Car Buying Experience EVER! Jake Sweeney Mazda brought the car I wanted to my house for a test drive, which is fantastic, and I think other dealerships should start doing this too. Terry Owens, my sales guy, and an all-around terrific person, answered all my questions and went above and beyond through my entire car buying experience. I got great financing, had all my questions answered, and ended up driving away with a new 2021 Mazda 3 Turbo. If youre in the market for a new car, check out Jake Sweeney Mazda in Tri-County, you wont be disappointed.

Had a wonderful experience at Jake Sweeney Mazda! Friendly, knowledgeable sales people. Great cars and great service!!

I bought a 2021 Mazda 3 from here in September. They were very professional. I enjoyed doing business with them especially after what I went through with a different dealership with the previous car I bought

I have purchased many Mazda vehicles from Kris Miller over the years. I was happy he was still selling Mazdas in town and was happy to go to Jake Sweeney to make my latest purchase. He is one of the best in the business and makes the transaction seamless from start to finish. I know the numbers before I ever walk into the showroom and there is never any pressure to purchase. It is a quick and easy buying process, how car buying should be. This latest experience buying my 2020 Miata was no different. World class experience as usual from Kris. Jason Vaughn was also super helpful with the transaction and was super attentive and knowledgeable also. I highly recommend this team.

My wife found her vehicle Online. I called the sales team for her . We worked with Keith Jenkins ,he went out of his way to send us additional photos to disclose any issues he found apon his inspection of the vehicle .He couldnt have been more honest with us. We were hesitant about making the three hour trip a being disappointed, wasnt the case he had pointed out things I honestly may have never noticed. And a BIG THANK YOU to Tony for make our financing and loan closing a breeze. Highly recommended and worth the trip.

Keith helped me buy a (virtually) new Mazda, works great and was a good deal considering the market and its Kelley Blue Book value. Efficient service and friendly staff as well!

Excellent experience in purchasing my new CX5. Knowledgeable salesman and simple trade-in and financing process.

Great car dealership. Beautiful new building, great staff, and fair pricing.

Best experience buying a car here in 2019! No pressure at all! Went in with my budget in mind and told them what I wanted they were able to work out everything I wanted!I’ve been going there for the oil changes and tire rotations since I bought the car, and they are amazing! They don’t try to upsell services you don’t need and listen to all your needs. 10/10

Called at 8 am on a Monday morning, They got me in three hours later for a complementary oil change. I didn’t purchase my car from this location, but they still treated me very well. Todd, the advisor, called me within an hour and a half of dropping my car off. Definitely prefer this location. Staff was very helpful, prompt, and professional. Now considering their flexible payment plans to get all of the blows and whistles on my new car- will be back!

Brian Gaynor was a FANTASTIC salesman. He was responsive to messages and always got me answers to my questions. I feel he went out of his way to make the buying experience painless and low-pressure. As a woman buying a car on my own for the first time, I actually left the dealership feeling as though I got a fair price. Definitely request Brian if you need a new (or used) car!

My Mazda needed a few recalls to be serviced and we came to this location. I was told that my vehicle would be done in a day and it has been a week and still no repairs have been done to my vehicle. I kept getting the runaround apart parts arriving and I just didnt feel like they didnt really value me as a customer because my repairs were through a recall. Never will come to them again.. Highly disappointed

Super pleased with my purchase and service

They got my online offer over to the sales team and did a great job helping get a deal done for my aunt to get her new CX-9. Very easy to work with and great experience.

From our first online contact, our sales person, Jason Vaughn, and the entire team, were knowledgeable and attentive to our needs and concerns. The car we wanted was ready and waiting for us when we arrived for our appointment. The dealership was clean, organized, quiet, and everyone wore masks appropriately, so we felt comfortable during our visit. The transition between the team members during the sales process was efficient. We drove home in our new Mazda! Highly recommend this dealership!

We just had an outstanding used car buying experience. Keith Jenkins was our exceptional salesperson at Jake Sweeney Mazda. He was professional, kind, fair and a great listener. We felt like he truly partnered with us to find the right car rather than it being about selling a car for his benefit. We live in Columbus and have absolutely no regrets that we drove 1.5 hours to work with Keith and Jake Sweeney Mazda. Kudos to Sales Manager Kris Miller and Finance Manager Mike Donahue. They made the process professional and painless.

Jake Sweeney was amazing to buy a new vehicle from. Im obsessed with my new SUV! The process was quick and painless. The staff at Jake Sweeney Mazda are amazing and they really care!

A great place buy a car. No hassle

From the moment I walked into the Jake Sweeney Mazda facility I was greeted warmly by my sales advisor. They alert you to the fact that it is a no handshake zone immediately but even Covid 19 did not dampen their customer service spirit. Everyone that passed me from the dealership spoke to me, smiled under their mask and many asked if I needed anything and offered me a beverage while we worked through the process. The dealership was very busy when I visited and ultimately purchased my car and though there was a bit of a wait, it was not tedious as someone was always quick with a smile and offer of assistance. Highly recommend Jake Sweeney Mazda as they are committed to customer service excellence in all areas of the dealership and Mazda and Jake Sweeney offer outstanding value at affordable prices!

Purchased my first Mazda, here. Professional/friendly staff. Clean showroom. The entire process of trading-in my old car and driving-out with a new one was swift and streamlined. If/when I get another Mazda, Ive learned its definitely worth the drive down to Cincinnati.

Keith was great to work with.

Might be the worst customer service experience I have ever had. Took so long for them to send me paper work on my financing that the temp tags are about to expire before the plates have come in. Been waiting on plates for two weeks now, since signing paperwork. Sales associate says one of the finance guys is going to email me temp tags to print out. Still waiting on that. Call in, they send me to a finance manager, i explain the situation and he laughs and says i can’t help you with that. Let me send you to someone who can. Forwards me to the sales reps voicemail that I’ve been working with. Absolutely useless.

My husband and I worked with Eric. He was great. We ended up trading in a truck for a Jeep and Eric made the process so easy. We were there under 3 hours (test drive included). Last time we purchased a car elsewhere we were there over 5 hours so we were very appreciative it didnt take that long. Everyone we spoke with was super friendly. Definitely recommend.

Great service and caring employees. I highly recommend them. I got a second key made for my daughters Mazda 6. It was done quick and they also did a free inspection of the car.

Jason Vaughn made our car leasing experience beyond easy! He walked us through everything and really worked with us making sure we left happy and with a everything we wanted. He was very transparent through the process which we really appreciated. We seriously cannot thank him enough for providing us with such a great car and taking all the time that he did to work with us. Would highly recommend him!!

Went while exploring lease options. The dealership is impeccable and everyone is very friendly. I worked with Jason, who went above and beyond with his assistance and patience. Overall they were competitive but not pushy. Had an excellent experience at Jake Sweeney Mazda

Thank-You to Mazda Team for my Mazda. Everyone was very polite and knowledgeable on how to help one find the right vehicle. Thanks to Mike, Chris and Zac for working hard for me to drive off in my new Mazda. Best team I have ever worked with. Also went for my first oil chance and service was the best. Thank you Adam for keeping me updated throughout the process of service being done. Thanks for keeping me in the Mazda family.

My experience at jake sweeney mazda was a little bumpy at first. But, I had found the car i wanted and gave them a second try. The 2nd sale person, Jason Vaughn connected to my situation and really stepped on to help. The finance officer Tony took the time to speak with me as well!! I got my car and it turned into a much better experience!! Thank you Jason!!

I had an awesome experience here. The staff is extremely friendly and thorough and made the whole process incredibly easy

The experience of buying my new Wrangler was awesome. My salesman Marty Deitsch was extremely helpful and listened to my needs as a customer. Not only did he and the sales manager work with me to give me a great deal, Marty also took time after the sale to go over the vehicles options and operations. Marty then followed up by texts and phone call to make sure I was happy with my purchase. I recommend Jake Sweeney Jeep for your next vehicle purchase and make sure you ask for Marty.

I would avoid having your vehicle serviced here. Ive had 2 negative experience with service techs stripping bolts and breaking seat belt tensioner.Edit: Am I going to get another phone call from the service manager telling me to go to another dealer or was that the call you were referring to?

This is my seventh new vehicle purchase and by far one of the easiest and most pleasant. The salesperson, Jason Vaughn, quickly provided me with the out the door price, with none of the let me talk to my boss nonsense. The only car sales gimmick is the non-delete-able TruCoat option. (fans of Fargo know what I mean) It used to be nitrogen in the tires but this makes the dealer more money, I guess. He immediately knocked down from $500 to $300 when I whined about it! The important thing is the bottom line was about what I expected to pay after doing extensive research. When it came to finishing up with the finance guy, once again it was smooth and easy with no pressure to buy the extended warranty, etc. The gas tank was full and I hit the road! I highly recommend this dealership and would have given 5 stars except for the TruCoat.

Talked with Ben in service to schedule an oil change on my 2019 Mazda3. What can I say but Jake Sweeney Mazda is the best service department I have dealt with in Cincinnati. The Starbucks coffee in the lounge was a nice touch too!

Communication, repairs in a timely fashion and costumer service could be improved.I was very dissatisfied with my experience with Jake Sweeney Mazda. I’ve been a loyal customer since 2015 and never have I experienced such poor costumer service. It took over a month to repair my car.. every time I called to check up on my vehicle I was placed on hold for 15 minutes at a time. Yesterday, I asked the service “manager” for a discount. He simply took off $60 from my original $1,000 plus bill. He might as well spit in my face. He claimed they tried to notify me that my car was finished 2 weeks ago... I never received an Email, text or phone call. I told this “manager” that I’ll be taking my business else where if he doesn’t compensate me for my troubles. He still only offered to take off $60... I wouldn’t take my pogo stick to get repaired here. DO NOT GO HERE.

It was truly a pleasure working with Keith Jenkins and Kris. It has been 43 years since we purchased a NEW vehicle and we were expecting strong sales tactics, instead we were treated with respect and a sensitivity to our needs and wants. We are enjoying our CX5 very much. Thanks to all involved.

I was assisted by Zachary Edmonds, Brian Gaylor and Kris Miller. What an amazing experience!! Quick Efficient to what had already been a very long day. Their customer service is outstanding and they had my best interest in mind with amenities!! I will def be a return customer to Jake Sweeney for any of my automotive needs!! Thank you very much completely love my 2020 Mazda 3!!

Looking at a car that is listed for $16,750 and asked for the out the door price. Came to almost $20,000. They want to add a “mandatory” $1,600 protection package that they sell on all cars and that “most dealerships do something similar to protect their vehicles.”Gross sales tactic. Glad I didn’t opt to drive over.

My husband and I just had the BEST car buying experience with Cody. He was super easy to work with, incredibly thorough and prompt in answering all of my endless questions, professional and extremely knowledgeable. He found a perfect fit for us the day I reached out with my list of preferences in a used car. Cody turned something stressful into a fun and exciting experience and we are beyond satisfied. We are so grateful for your time and patience. You have hooked us as customers for life and we look forward to our next purchase!

It was a great experience! Guys had a lot of patience! It’s my first car, and I’m happy that they helped me to get it!

Todd, the service writer, made my service experience as good as it gets. He greeted me immediately, and listened to the issues that I was experiencing. As the work progressed, he followed up with phone calls and texts to keep me up to speed on the progress. The work was completed in time, and I highly recommend their service department.

Buying from Jake Sweeny was a great experience. I walked in with a monthly payment in mind and when I met with Marty he did not try to up sell me at all. When I told him my price he went to the back and got to work with the sales manager to get the price lowered to what I wanted to pay. After I agreed to that price I met with Micheal in Finance and he was able to get me a better offer than what I agreed to on the sale floor! Great service that really try and get you the car you want for the price you want.

I take my RX7 here and have had nothing but A+ experiences. These guys know their cars better than any other shop Ive been to, and theyre always extremely thorough and considerate. Ill be bringing my car here for as long as it runs.

Love this place very good dealership to buy a car go check them out they will get you in what your looking for because i got mine😀😀

Came in to buy a car and the sales representative was so rude that we just walked out. No skin off my back though, I bought the same car from a different location at a better price. They had a 2017 CX 5 listed at 23k and when I asked about the out the door price it was almost 28k because of fees. Im not sure who would purchase a car under these conditions.

Having been a customer since 2014, I returned to Jake Sweeny Mazda when I needed to purchase another vehicle. Thank you for the courteous service and prompt completion of the transaction.

I came to buy a car : they treated me very good , it’s my second vehicle here - I ended up buying it used .We agreed on some repairments, and when I went to get it polished , all the marks, and scatches of chipped paint became VERY visible . I preceded to speak to Jason & Tony, whom Tony responded “ what was I expecting buying a used car” . Then sent me to speak to Jason ( the Salesman) , and we made a estimate- that would cost $3,000 to fix.. When I returned to speak to Jason , they told me they would fix . Yet, it was only a small touch up , which I do not considered a fix but a cheap cover up .~ I am very unhappy with this shop. I let them know my thoughts as well. Do not recommend to buy ‘used’ vehicles here.

Great Trustworthy dealership. Great sales team. I recommend Jake Sweeney Mazda and I recommend Terry Owens as a great Sales person at Jake Sweeney Mazda.

Cody was incredibly helpful and knowledgeable. The buying experience was seamless and quick. I highly recommend anyone looking to immediately just go to Jake Sweeney, I couldn’t be happier with my new car.

My apologies... I was at Jake Sweeney Dodge, not Mazda.The people are great to work with. But the people working on my car did not do what was on the paperwork. I specifically asked them to check the tire pressure, which I thought they would automatically do with an oil change or the tire rotation. The service desk person had to do the work. Kudos to him.

Mike and Mazda Tri-County were easy to work with and helped us get our CX-5. It was also nice to not be pressured when we walked in the door. We love the car, thank you! 🙂

I purchase a new vehicle every 4 to 6 years and have been doing so for 45+ years. My last 4 purchases have been either at Jake Sweeney Mazda Tri-County or their JS Mazda West location. Its such a pleasure and positive experience to deal with folks that are decent, fair and actually listen to the customer. Such a novel concept!!

Adam in the Service Dept was great! He is so warm, welcoming and kind. He had such a beautiful smile on his face. Their facility is beautiful! My car was done ahead of schedule. I felt spoiled.

Cody was great to work with, really took his time with me and answered all my questions. No games when it came time to make a deal and was okay with me getting other quotes. Would recommend highly!

Everyone was super nice and very helpful. And I got just what I wanted.

I always have a great experience when I go to Jake Sweeney Mazda to get my vehicle serviced, and the same can be said for purchasing my new vehicle. Always great customer service and making me feel welcomed.

Wonderful sales and management team! Everyone went above and beyond to make sure I was taken care of and left with car. Highly recommend.I haven’t met the service team yet, but when I spoke with one of the members over the phone (to ask when my first oil change would be) he was very friendly and helpful.

Worked with me to get the car I wanted. Desired accessories ordered and promptly arrived. My salesman was Brian Gaynor and he was super. Superior service before and after the sale. Couldn’t ask for more. I’ll be a repeat customer, no doubt!

Beware - the price they advertise or negotiate to does not include almost $1,200 of dealer add-ons that they try and sneak in at the last minute. This includes $899 environmental protection assurance package which they wont budge on including - so really should be upfront about including it in price! Ridiculous old-school dealer tactics - misleading in the sense that they agree a price but dont disclose they will be adding these costs - thereby wasting your time as the deal falls through - or your money if you accept the add-on! How can a dealer that operates this way possibly be trusted?

I had the pleasure of buying a car from Keith Kennedy at Jake Sweeney Mazda and I couldnt have had a better experience. He was extremely knowledgeable about all the cars on the lot and he was interested in finding the best car for me. The best part though was that he didnt mess around with going back and forth with price and he didnt try to pressure me into a deal . From the get go he gave me a great price and answered all of my questions. Keith also made sure I knew exactly what I was getting before I signed anything. I felt very comfortable with him and would recommend the Jake Sweeney dealership and especially Keith to anyone looking to buy a new car.

Awesome experience. My parents are long time customer, they have very friendly staff and they also willing to bargain with you. Overall experience 5 stars, recommend you talk with Terry Owens, he’s a great guy.

I’ve been coming to Jake Sweeney Mazda in Tri-county for the last 5 years to get my car serviced, and a year ago I bought a CPO MAZDA3 from them. I have to say, the service department gets 5/5 stars but I’ll only give 2/5 for the sales department. First off, the price of the car at the dealership was more expensive than on their website. I called them on this and they made many excuses before ultimately reducing the price. The bigger issue is these guys will tell you anything to sell you a car. When I looked under the hood the battery had corrosion everywhere. I asked for a new battery and they first tried telling me the corrosion only looked bad but everything was fine. I demanded a new battery as a condition of the sale and they eventually agreed, then later I came to find they only cleaned the old one and it failed an inspection the next time I took it in so I had to replace it. To top it off, the car I bought also comes with a $300 “Environmental Protection Warranty.” I told the sales manager I did not want that and he said that sealant was already applied to the car so there was “no way [he] could legally not charge [me] the $300 for it,” which obviously makes no sense. He then told me that my car would be detailed once every year for 3 years under this warranty I was paying for, so I bought the car. This turned out to be completely false, as I was told today when I took it in to get detailed a year after I purchased it. Lesson learned: get everything in writing. Jake Sweeney, it’s really not OK to just make stuff up to close a deal.

The staff is very kind when doing business with me. I’ve been very happy with the service at Sweeney Mazda. The only thing that could make the experience better is a complimentary wash, vacuum and quick dusting. My previous car was an Acura and they did that. It might not have always been the most thorough job but it was nice. Over all I am very happy with the service at Sweeney!

I absolutely LOVE my new car!! Jake Sweeney Mazda provided amazing customer service and made me feel very comfortable with my decision. The transition from choosing the car, financing, and ultimately buying it was extremely smooth! Bernard Coach B Caldwell assisted me every step of the way...He was very professional and friendly! I would highly recommend this dealership. I look forward to continuing my business and purchasing future cars with them.

Thanks to Tyler Dayton. I called him as an informed shopper with a tight schedule and he made it possible for me to get a great car with little hassle. I drove by a number of Mazda dealerships on my hour and a half drive to the dealership because of the great customer service he provided over the phone. Tyler was exceptional from start to finish. I woke up in the morning with the intention of starting a long and arduous shopping process for a car. Because of the transparent and informed service, I had a car that evening. I cant be more pleased with the price, the attention to detail, and the quality of service. If you want to enjoy your shopping experience and get an honest, informed approach from a salesman, call Tyler Dayton. You wont be disappointed.

WHAT A NICE GUY TO WORK WITH!! Greg Fails went above and beyond to make me feel comfortable and welcome. I am so appreciative of him and the WONDERFUL customer service he provided me. He went out of his way to find me a fabulous car and got me a GREAT deal! Thank you so much, Greg! Because of his hospitality and super fun personality, Im a lifetime customer.

Keith Jenkins, great sales professional and willing to go above and beyond to meet the needs of his customers. I have referred friends and they have also been pleased with his professionalism as well customer service skills.

Good buying experience. Good new car price. Fair trade in for my car. Love the new CX 5. Just returned from a weekend at French Lick Resort and averaged over 32 MPG!

Expert and professional dealership that is ready to help in any way they can with the car purchasing process.

After sitting for hours, supposedly waiting for a bank to respond, I had to literally find someone to check the status of the loan application. After being told multiple times, how it usually takes this long, they realized THEY HADNT EVEN SUBMITTED IT YET! So, needless to say, we left and got much better service at another dealership. Walked out in about an hour or so as the new owners of a Lincoln MKX.

The package oil change/rotation seems very reasonable priced. I especially recommend them over a 3rd party if you are a jeep owner.

Got my last two vehicles from Victoria Franklin. She doesn’t bother to waste my time by showing me what I don’t want to see. I really appreciate that!

We had a great experience with Troy Hoffman in the recent lease of a new Pacifica! He was knowledgeable of the vehicle and the different lease options.

Best experience I ever had in purchasing a car. For the sales to the financing. Will definitely tell anyone looking to purchase a vehicle to check out Jake Sweeney Mazda Tri-County.Ms. J

This was my first service appointment at Sweeney with my new Mazda 3.It was a good experience. I was greeted in a friendly manner. Brandon, who sold me the car was also there to greet me and asked how I like the car. That was a nice touch. My oil change and tire rotation were completed efficiently.

Todd in service delivered outstanding customer service. My fiat was serviced in record time and I was treated with respect.

My fiance and I have never leased a car before, so we did a lot of research and went in with a ton of questions. Jason was able to answer every single one of them and teach us everything about how the process works. He was able to work with us to get my fiance a Mazda3 specd exactly how she wanted at a price and monthly payment we were comfortable paying. Jason was able to find the exact car at a sister branch of their dealership and had the car dilevered to the store in about an hour, fully washed and detailed!I cannot thank Jason enough for making the process so easy and being honest every step of the way. I highly reccomend Jason and Jake Sweeney Mazda if your in the market for a new car!

Excellent sales team. This is our 5th vehicle purchased through Jake Sweeney Mazda and won’t be our last.

I had a great experience with service on my Mazda at Jake Sweeney Mazda Tri-County this week. Communication was great and service was fast and fairly reasonably priced. Ben was very knowledgeable and obviously passionate about Mazdas. I will definitely be back!

If you go to this dealership, hopefully they don’t waste your time as much as they wasted mine. I first stopped in on a Saturday, I didn’t have an appointment, but they had a used car I was interested in, so I thought I’d go look at it. I thought things were going well, and it felt like the test drive was just beginning as we had circled the dealership, but the salesman had me pull back in to the dealership after driving a USED car for a whopping 5 minutes. I asked “Is that it?” wondering what the point of even driving for 5 minutes was, and it was. I tried to indicate how serious I was about the car, but to no avail. I left annoyed that I had just wasted my time. I got three emails after my first visit and one person didn’t even bother to fill in what car I looked at in their template email, but they said that they would “…Love the opportunity to make it up to me,” for my poor experience. I was still interested in the car, so I stupidly set up an appointment to go look at it. I got pre-approved for a loan the next week and was ready to buy. I even got an email to confirm that I was coming in the day of my appointment, and I replied that I was.I drove for 30 minutes to the dealership and when I arrived, the car wasn’t out front like they said it would be, but at this point, I was unsurprised. Then, when I walked in, the salesman was talking to someone else and I had to wait for them to finish. Finally, when they were finished, he said he’d go get the keys, and at this point you can probably guess what happened, they had already sold the car. Now, I’m not upset that they sold the car, that would be unreasonable, I’m upset that apparently no one communicates at this place and they have no respect for their customers. Thank you, Jake Sweeney Mazda, for wasting my time twice, and to whoever at the dealership reads this, don’t even bother asking me to call to make it up to me, I will never do business with any of your dealerships.

Ive bought two cars here (so far) from my main man Keith. Today I had my first service appointment - Ben was great. The service was fast and thorough. Ive always felt like they staff here would go out of their way to make sure I had a great experience.

I live out of state and saw a Mazda3 for a beyond reasonable price with low miles on it. They went above and beyond to send the car to me and answered all of my questions regarding the vehicle. Wonderful Company and I highly recommend salesman Greg Fails to anyone wanting to give them a call. He broke it down for me and made all the paperwork very easy to understand. They dont try to hustle you at all like other dealers. Made the purchase of my car very enjoyable.

Robby M. Is an awesome representation of Jake Sweeney! He has helped me consistently through this process with my 2015 Chrysler 200S . Thank you Robby!!!

I thought everyone was so helpful and kind. I have not purchased a new vehicle since September of 2001. So, it has been awhile since Ive been at a dealership. Everyone from the salesperson, finance department & the parts department answered all my questions and made sure I understood everything about my new 2018 Mazda 3. Keith Jenkins, my salesperson, took time to show me all the features of my new car before I drove off the lot.

Their service is good, but they often try to get you to pay for things you dont really need. Like they recommend you get your brake fluid changed after just 35,000 miles, same with throttle body service, both costing ~$100 when the maintenance manual says nothing about these. They also try to get you to change your oil every 5,000 miles when the manual says 7,500 is fine. So just be aware of what you actually need done on your car based on your manual, or based on actually inspecting things like your brake fluid.

My experience with Jake Sweeney Mazda was nothing short of amazing. Since my mother back in January of 2018 had purchased her Mazda CX 5, I was impressed with the level of professionalism and friendliness that this location showed and continues to show to this day. My salesperson Brian Gaynor went, and continues to go above and beyond to make sure my experience was a good and memorable one. As Brian was speaking to my mother and I, we both had felt like we were talking to a friend and not just a salesperson who was just out to make a buck. We were discussing video games and tv shows like Doctor Who, which my mother loves. Thanks to Brian and Jake Sweeney Mazda, I am now the proud owner of Tiffany, the name of my new Mazda6. Thank you Jake Sweeney Mazda. Because of your level of professionalism exhibited by your salespeople and willingness to develop long lasting relationships with your customers, my mother and I will always bring in our cars to get their scheduled maintenance work done and follow the advice given to us from this location, knowing that this location has our best interest in mind now and in the future. To the people reading this review: If you are in need of a car, and you want to go to a place where the salespeople are friendly and professional and has your best interest in mind now and in the future, Jake Sweeney Mazda is the place to go. Five stars.

Great service . Terry Owens did a great job taking care of us. We were able to get into the cars we wanted without any hassle. The whole Mazda team was great! Will definitely come back again!

They was able to get me right in and take care of my maintenance on the Jeep. The waiting room is a nice area where I could relax while they did their work.

Wonderful crew. Very knowledgeable and always keeps me up with all matters concerning my car. Only good things to say able Mazda dealership on Kemper.