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Ferguson Bath, Kitchen & Lighting Gallery
4805 Kennedy Ave, Cincinnati, OH 45209, United States
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Ferguson Bath, Kitchen & Lighting Gallery
Comments
Be
Review №1

Excellent selection of fixtures. Nice layout. Designers available. Great showroom.

Ma
Review №2

This place is awesome. Most of the time call if you are interested in purchasing that day. Extremely helpful. I was just with a friend but I wish I could have bought a dozen things. Great quality. Their lighting section is out of this world. A must see experience. They have moved to Oakley. So Google the new address

Ma
Review №3

Very knowledgeable sales associate. Excellent selection but just fair follow-through. Were still waiting on a quote for a whole house that we were supposed to receive LAST Tuesday…

Ja
Review №4

As other reviewers have said, youll pay more here. So youd expect the quality and customer service to be better. It was not in my experience. We bought an expensive ceiling fan/light. It stopped working after about a year. I called and they told me that they would not touch or take back anything thats over a year old, Id have to go through the manufacturer to get replacement parts and fix it myself. THEN they said they dont even keep records past 1 year so they could not tell me what I bought or who the manufacturer was, and theres no branding on the light. So at Ferguson I paid a ton for a light that I had to replace 1.5 years later. Go to Home Depot instead. Its cheaper. online they have just as good of selection. they take ANYTHING back at any time. they will order you replacement parts. But you probably wont need it because their stuff doesnt break after a year and a half.

Cl
Review №5

Great show room with lots of options. Very knowledgeable staff that can show you options from $ to $$$$. Ask for Abigail. She knows here stuff.

Co
Review №6

Great service... great selection

To
Review №7

The staff members are top shelf...friendly, knowledgeable. The average rating is for price you pay.I went to this location looking for undermount-cabinetlighting. The staff was great and they had what I needed. In fact, Fergusons was my fourth stop searching for these lights.The project needed 4 fixtures 3 different sizes... I was quoted $557.18. I could not believe the price.I reached out to an electrician friend of mine he made a call to a local supply house (F.D. Lawrence)....$246.97!! Less than 1/2 the cost, takes 7 days to arrive.

Er
Review №8

People were very nice and helpful. Has a lot of displays to help you choose. Appointments are necessary.

Ca
Review №9

Lady at desk was rude. Needed bathroom and kitchen sink faucets. Didnt get help for either.

De
Review №10

Salesperson is very knowledgeable.

Ri
Review №11

Excellant display items, Friendly people and great prices.

N
Review №12

Great selection

Ni
Review №13

Excellent selection of one of a kind chandeliers and lighting fixtures.Amazing!

To
Review №14

Super helpful staff. Someone looked at our specific needs and wants.

Hu
Review №15

While building a house, we purchased many items. Terrible customer service with no effort of trying to help with a fan that makes terrible noise. This has been going on for a year.

ka
Review №16

They had a great selection of products in their showroom, and Vanessa did an awesome job of pointing out options that matched our vision with no pressure.

Da
Review №17

Great place to get hard to find professional grade items. Not cheap but more than worth it. Great helpful and knowledgeable staff.

Ma
Review №18

Great showroom of all the best brands. Vanessa was very helpful to me and helped me find all the best fixtures for my kitchen and bath that stayed in my budget. The team was all friendly and courteous. Most of all they really knew all the brands and products. Plus, they knew the styles and trends. I highly recommend Ferguson!

Na
Review №19

Big showroom. Service was great. They were very helpful. Prices seemed pretty reasonable considering the product is supposed to be better quality than Home Depot and Lowes.

Su
Review №20

Really nice showroom lots of bath kitchen lighting and hardware sampled

kO
Review №21

Wonderful place to get ideas for all your indoor projects. You can browse without being followed by sales persons, however, they are happy 😊 to help if you have questions. If youre seriously looking for certain items, I would suggest you phone ahead and set appointment to assist you in all your needs. Ive dealt with Ferguson for many years and theyve been great. Ive done both a kitchen and bath remodel and I love EVERYTHING! Will post bath photos upon completion🤗

Ri
Review №22

Ferguson Plumbing was a waste of time. I went there to get two bathtub parts. The man at the parts counter looked at the parts and said “nope, we can’t help you. Delta does not make parts like that anymore.” He just blew me off; did not even check the computer! He did say “you might check with Noel’s plumbing”. I went to Noel’s Plumbing and they had one part in stock and, after checking the computer, ordered the other part. Noel gave 100% satisfaction. Ferguson gave 0%! We will shop Noel from now on. Ferguson is a waste of time.

Sc
Review №23

Excellent place great show Room price is a little on the high side will return

Li
Review №24

Nice selection of products with a wide range of prices, but you need to make an appointment if you want to talk to someone so plan ahead.

Vi
Review №25

Impressive showroom. Tons of fixtures, sink and toilet options. They carry Kohler and moen along with super high end brands. Faucet and showerhead displays are very helpful.

Do
Review №26

Nice showroom but you need an appointment for service

Ma
Review №27

Anything you could ever want in a faucet a bathtub a toilet or sink and many more. Wonderful assortment great brands in good backup

Ry
Review №28

A very nice showroom but the staff wasnt very interactive. To be fair, it was the week of Thanksgiving so they may have been short staffed.

Br
Review №29

Excellent showroom for all your kitchen and bathroom remodel needs

Ly
Review №30

I went to buy a replacement part for my faucet and the man at the counter was extremely rude! I would not recommend going there unless you want to be talked down to. Maybe he wasnt happy about working on a Saturday.

Ma
Review №31

Great people. Very helpful and engaging. Found everything I needed for the project I was working on.

LK
Review №32

Sales rep was awesome and patient!

Sk
Review №33

5 stars all the way. Nice people, quality products.

Ja
Review №34

Good people that help you with any problem they can. Great attitude. Free food and drinks for customers.

Wi
Review №35

Good place to shop for name brands.

Ha
Review №36

The new place is great.

Jo
Review №37

Fantastic selection of lighting , kitchen appliances, cabinets, etc. they have high end furnishings that are extremely nice. Must go check it out.

Br
Review №38

Have great options! And plenty of them!

Pa
Review №39

Beautiful products.

Do
Review №40

Great place for appliance and plumbing.

Se
Review №41

Great staff and management

Dm
Review №42

They dont sell to public, so fellow DYI-ers dont waste your time: your money are not welcomed there.

Da
Review №43

Excellent service

Gr
Review №44

Great salesmen

Ol
Review №45

Nice guys here.

St
Review №46

Very helpful staff

mp
Review №47

Has everything thing you need for plumbing i dont think theres anything they dont have or cant get

Cr
Review №48

Nice

De
Review №49

This place was great

Ja
Review №50

Great service

Mi
Review №51

Pitifull customer service

An
Review №52

Poor service

Information
85 Photos
52 Comments
4.2 Rating
  • Address:4805 Kennedy Ave, Cincinnati, OH 45209, United States
  • Site:https://www.fergusonshowrooms.com/branch/cincinnati-oh-showroom
  • Phone:+1 513-326-2999
Categories
  • Appliance store
  • Bathroom supply store
  • Kitchen supply store
  • Lighting store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Service guarantee:Yes
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