Very friendly and helpful people. Had a problem on my new car and they went beyond customer care and helped me. Will getting allnmy business from now on.

Needed a jump (thx Campus Auto) after vacuuming out my car for apparently too long for my 6 year old car to handle. Guy from Campus Auto came out through AAA, said my battery was the standard factory model and likely the original. I bought the car used 2 years ago, so hmm. Guy also recommended I quick go buy a battery from Advanced Auto Parts directly and they would install it for free!! (nice) Rather than a shop, pay for labor, markup on battery, etc... Handy tip.Advanced Auto Parts gentlemen were extremely helpful. It took about one minute to figure out what battery i needed, what my choices were, and what option was best for me. They even found me a coupon and saved me THIRTY BUCKS ON MY BATTERY!!(i actually just moved 5 minutes from the Advanced Auto Parts in Blacksburg but i didnt realize that and drove to this one in Christiansburg. I will likely drive back down to this one though.)

Went there to buy 24 lugnuts for my f150,they wanted $9.58 apiece. Can you imagine the total cost.

Manager Christian deserves a shout out for excellent customer service. Christian professionally and efficiently fixed a defective issue. Defects happen sometimes but how it was handled was above and beyond. Thank you! We’ll definitely use this location again because of the customer service despite being closer to other locations.

Really good at finding the parts that you need

My daughter bought a 3yr battery. After 3 months she had to jump it every time she left. Then it wouldnt jump anymore. Had to call for a tow to garage. They checked everything and it was the battery it was dead. She took battery back advance told her there was nothing wrong with the battery and wouldnt give her money back. We dont buy anything from advance for this reason so now she has learned the hard way.

Can always get what I need within a day or two.Joe Sackmann is the man . Knowledgeable, can actually work on cars so he usually knows what you are needing (and where to source it from) rght from the get go and offers good budget conscious advice sellingnyou the level of part you need without trying to oversell you; while ensuring you get what you need and paid for.

Bought 5 items guy who was behind the counter didnt even ask if I needed a bag just went on about how he loved the smell of sea water. Take care of the customer in front of you before talking to your friends. The store itself is fine.

Great place for your parts

The staff in the Christiansburg store make the difference, they arent just willing to help but volunteer to help! If I have a complaint its that there is some inconsistency in the inventory. Thanks guys, we appreciate ya!

Always friendly and helpful

My wife and mother in law just went in thinking they needed transmission fluid and they said she didnt need it but needed oil. Instead of selling her regular oil required, they sold her Lucas oil treatment (at a $5 price difference) without asking what was in it. I already had oil treatment so now its got too much. Why not tell women the truth Instead of upselling because you think they are ignorant.

Thank you for Saving my trip...Driving through from Connecticut to Tennessee... I had major car problems. The crank shaft seal on my 2001 Volvo V70 xc decided to let go... The young man that helped me Saved My trip... Not only did they have the parts I needed. The other near by Auto parts stores didnt even have... The young man helped me out with loaner tools to do the job. Having to do a repair of this kind on the road wasnt easy. But I would not have been able to do it at all if it wasnt for his help. After working on the car till dark. I got a motel and was able to resume my journey in the morning.I stopped in to thank the young man. I was disappointed that he wasnt there.I hope he sees this. Thank you Very Much ... You deserve a pay raise for not only be so helpful and knowledgeable.. but also considerate going beyond just selling me a handful of parts. But going out of your way to make sure I able to fix my car.

Excellent service. Very pleasant to work with.

My Number One Auto parts store I get really good deals and theres a couple people that work there that I know and theyve always been real good to me

The whole staff was very friendly and super nice!! Great shopping experience! We switched from OReillys and we couldnt be more pleased!

Great people great service

They was helping my husband. I priced some floor mats.

They were supposed to have ordered my back breaks and never did... crazy 🤪

The staff is very helpful

Very helpful

Very nice people

Kudos to Advance Auto in Christiansburg! Shopped here when AutoZone refused to price match a gallon of Valvoline Maxlife ATF from my local Walmart! Staff was very helpful and professional. Much respect!!!

This received 3 stars for the fact that one bad apple will not ruin the bunch. Customer service today was unusually horrible. Spoke to employee named “Z” on the phone and he was utterly rude, to the point where I have made the decision to take my business elsewhere. While this was the only place where I would get my parts and auto needs. This interaction was one for me that made my decision easier.

What you need when you need it staff is knowledgeable and efficient

John helped diagnose and switch out my dead battery quickly and professionally.

Good auto parts store with a good inventory of most anything you need for your vehicle. Lots of cleaning supplies like window cleaners, tire shine, wax, and compound to keep your ride looking good. You get earn rewards for great coupon and discount offers online.

Good deals low prices

Outstanding customer service from knowledgeable staff. This is the place to go for car parts or accessories. Good looking store too. Highly recommend

Good store. But advance has high prices like tools which you can get cheaper at other stores. But good service.

Nice place to get what you need. They have a great staff and you can get wipers,tire rims,tire lugs, tire cleaner, cloth, stickers,mats license plate covers, bug cleaner, self work manuals, Happy staff great place in Christiansburg I am trying to find as many words as possible get 200 word review. They have tools that they will let you use to work on your car. Some of the staff will even do the work for you. They will change light balls and windshield wipers and shake your battery for free. They can also check to see if your alternator is faulty. I have been able to use them to order replacement taillights for a suburban. Thankfully they open early in the morning and they close at 9 oclock at night. I have also bought headlight restore ration kits and they have worked very well by the recommendation of one of the employees. Ive also bought Cos the clean and work on my car at the office sell soda baseball hats stereo coverage mats for your car - covers batteries and anything else that you can think of.Hopefully Im approaching the 200 word limit. At this time I do not have any photos of this building or of the inside. The good place to go get some random tools like something the change out the surcantine bell some kind of tool care in anything else minor to recharge or air Conditioner etc.Depending on the time of day they can get to be very busy usually morning is good.

My number 1 place to get auto parts

Good People !!! Helped me quickly !!!😀😀😀👍👍

Our Scout Troop was there for a car wash fundraiser and were welcomed with open arms. The employees were very helpful and encouraging. Loved working with them.

These guys are always so helpful.

Great help. Good prices. Most parts in stock. Cant get better at any other surrounding places. Ive used this Advanced Auto for years. Never disappointed!

I was there earlier today and the employee working with me was so helpful! I have a brand new car that had a malfunctioning AC and whose instrument cluster had switched to Italian, and the dealership refused to help me because it was a Saturday. I went to AAP and the guy helping me out suggested I take the car home and disconnect the negative battery lead for half an hour. I did this and the car is 100% back to normal! I am so thankful for this simple suggestion that actually helped.

Wasnt treated very nice by the salesman plus I looked up a part on my phone so I would know about how much it cost it said it was $9.99 he rang it up and said it was 17.99 he told me that the prices were not always right on the web site, at the time I had to have the part the salesman said oh well he could have helped me but didnt real bad customer satisfaction its only $8.00 its not my fault,I even showed him HE DIDNT CARE !!!

Outstanding Advance store. VERY helpful staff

They are knowledgable and help us without a long wait.

Its one of the better chain parts stores, it usually has what you need and they get to you pretty quick even though the store always seems understaffed. I wish they had a better selection of better quality tools, and maybe larger tool boxes than what they carry. But then it is a parts store.....

Limped into parking lot before they could have coffee. Guages went haywire. Ran for codes.tested battery and alt. All great. So fuse hunting time. Found the fuse that shorted but bigger problem. Any they let me go in out, replace merchandise with receipt, and we genuinely happy to help. Advance has the stuff but with people like that helping motorist, huge edge over competition. Thank yall from BAMA

Good go to place when I need a part but Ive had problems with them not calling me when my door handle came in. So when I finally called them to ask they said they had it sent back because they had had it for a few days so I had to wait another week or so just for a new one. I said ok then whatever I still need it. And when I had the handle put on it wouldnt work right until Im guessing it finally broke in month and months later of head having to open the door from the inside anytime anyone needed to get in which was daily multiple times a day!!!

As a female, it is a very nice to visit a car parts store , and not feel some what out of place. I am NOT an expert on automobiles. I just bought a new car, and some accessories seat covers, advice on cleaning and caring for my new vehicle.the associates help me to install a replacement headlight on my older vehicle , tightened up my windshield wiper blades, and have taught me how to replace refrigerant. In my air conditioning.I understand they have a loaner tool program. that sounds intriguing , and something I would be very interested in at some point.

Quick easy and to the point. They always have the parts i need available. Though during their busy hours it took a while to get checked out and get some attention.

Christian did great....thanks!

They have really good service there at advance Auto. I highly recommend going there for any Auto stuff

Good parts good prices. Guy let me take car mats out of the store to try before i buy. Friendly staff.

Awesome place the hubby sends me in for the parts who knows what I need but the staff is great and knowledgeable and they always find what I need. Today I had a locking wheel lug nut if you dont have the key the just dont come off but they found the tool to wring them things off. Too bad they dont stock the 32 lug nuts to replace them but they can order them. What a weird week dont put them on the truck unless you put a key in the truck when you sell it and you only need to put one on each wheel not 32 between all four.

Usually have what you need and if they dont can get it there same day or next morning

Out of all the Ford Explorers on the road they did not have touch up paint for mine.

You need to work on your price matching. Some of your prices are way off from your competition

Staff is consistently rude and not helpful. The last time we visited, we approached the counter and the manager was on the phone, he stated “you’re going to have to wait a minute” We were not being impatient or rude. When he got of the phone he said, with and attitude, “what do you want.” On several occasions with several different employees we have had an issue with staff being rude. (Christiansburg VA location) O’Reillys is our go-to place now, they always great you with a smile, even if they’re overwhelmed with calls and customers!

Great friendly service

I could not ask for better customer service. They were knowledgeable and nice.

Employees are helpful. And knowledgeable about the items they sell

Great service, knowledgeable, and always willing to help out. Goes above and beyond what most stores willing to do to assist costumers!

Courteous, helpful and always willing to go above and beyond to help

Broke down on new years day.. Idle pully blew apart, limped the vehicle to the next exit.. Arrived at Advance auto parts and I couldnt believe how amazing they were!! Chris, Cody and Missie provided me with the best service Ive ever received from any establishment!! They got me the part I needed, walked me through replacing it, and even called a mechanic who was closed for the day to come and check that it was done correctly!! Im extremely greatful for the service they provided me and my family in our time of need..

Gave us a good discount on an aux cord

Good guys work there. Helped me fit my light bar on my Ram 1500

Little pricey, but they took care of me! Ill give stars for having the right parts and great service.

Look for the guy with the Harley Davidson tattoo he is very helpful and knowledgeable also.

Knowledgeable staff, reasonable prices, adequate stock.

Pleasant staff. Quick to be served and will lend you basic tools

Employees are rude not shopping here again.

Great Staff ....... Prompt., Honest Service

Nice staff, other than that it seems like a normal auto parts store.

These guys are awesome, it has always blown me away by how helpful they are!

Given the choice between these guys and Auto Zone youre usually going to get better service from Advanced.

Friendly staff, very helpful

Great customer service. J.R. was knowledgeable, professional, and fast.

The guy was super helpful.

Easy in and out. They had what I needed.

Good place to get quick diagnostics of engine problems. Staff is always willing to help though they seem understaffed a large majority of the time.

Usually good service with a knowledgeable staff

Great service and was very helpful getting what i needed

Very knowledgeable staff.... they know all about vehicles !!

Good as allways thanks to John and louis

Good people fair prices

Very helpful. Price was good.

Them folk nice round these parts

Professional help full

Always busy because they are good!

Very helpful and friendly.

There is a guy there that is stopping me from coming back.

John was helpful identifying my bad alternator.

Best option in town

Good place & service

Always helpful and nice!

Keep up good work staff

Great staff! Very helpful!!

Very Helpful service.

Great staff, highly recommend

Great Internet deals

Good parts good people

Been buying parts here for years and I just like the type and style of parts and accessories that they have.

Out rageous prices on motor oil!!!!!

Helpful, friendly service!

Always helpful.