user
Union Trailer & Power Equipment
1307 122nd St, Chippewa Falls, WI 54729, United States
Appearance
Union Trailer & Power Equipment
Comments
Th
Review №1

Called Jake in sales, told him I saw a trailer on the lot I liked. He quoted me a price I liked and with out even knowing or meeting me he said he would hold it for me until I could get there the day after next. Took no money down over phone like I expected a lot of others to want to hold it. Wow! Got there two days later and went home with new trailer. I dont think I was there a half hour and the deal was done, perfect! Very honest and straight forward, very happy and great to work with!

mj
Review №2

Super easy fast transaction with Jake at Union Trailer and Power Equipment. Thanks for your help with my new Mission trailer.

De
Review №3

Did s excellent job of getting us back on the road. Polite, fast service

An
Review №4

Great experience purchasing a trailer recently. Jim was very helpful and took great care of us. We highly recommend Union Trailer.

Du
Review №5

Im a truck driver delivering freight. The people here are nice and courteous.

An
Review №6

Great experience buying an Ariens zero turn lawn mower at Union Trailer. Salesman Jake was knowledgeable and courteous. He had me approved for financing within minutes, and the next day my new zero turn was delivered free of charge to my home. They even took my 21 year old tractor and disposed of that free of charge. Overall great customer service from everyone involved, thank you!

Ru
Review №7

Bought a quality Triton snowmobile trailer from these guys and couldnt be happier - Thanks Again!

Ja
Review №8

They have a trailer that i want and even though i couldnt make it up to their business for a few days they still marked it sold and held it for me. Not many businesses will do this

Jo
Review №9

I stopped in to talk to the service department about getting trailer brake lights wired, as well as a brake controller installed. Unfortunately, the service guy(Tony) was no where to be found. I left my name and number with someone in the parts department, and Tony called me about ten minutes later. We were going over the details of the service I was looking into and he said that he would need to see it to get an idea of how they would go about doing it. I offered to drive over then and he told me that it would be okay. When I got there, I stood over by his office for about 10-15 minutes before someone came up to talk to me. The same parts department gentleman went to go find Tony and came back to tell me that he was tied up with a tractor, so itll be a while before he can get to me. He saw that I was not pleased, asked me if that was okay, and I shrugged and walked towards the door. Needless to say, I felt seriously let down, and that my time was unnecessarily wasted.

Jo
Review №10

Have had better customer service in a public restroom. Also Not ones sales person i talked to could answer simple trailer questions confidently.

Kn
Review №11

AwesomePlace to deliver too. Go around back and park on the side. Kinda tight but pretty easy.

Ju
Review №12

Awesome staff very knowledgeable always look forward to ordering parts from them.

Er
Review №13

Great prices and helpful staff

Br
Review №14

Great place have gone there several times bought many products they are helpful and knowledgeable about their products definitely recommended

Tr
Review №15

They will do you up right for a good price.

,R
Review №16

Beautiful place,great guys,good buys!! Why go anywhere else. Very knowledgeable also

Ap
Review №17

Staff friendly and helpful. Great customer service.

Ro
Review №18

The guys were very helpful ,new there stuff . I was replacing three hubs on snow mobile trailer for long trip. Made it to my destination , thanks 😊

Da
Review №19

The guys at the service counter were patient and courteous. Needed work done on my Stihl chainsaw. Service professionally done for a reasonable rate.

Ru
Review №20

Nice little shop. Getting bigger. They have a lot of services that I didnt know they had. If you have a trailer. Go to them. Service department was great

Me
Review №21

This is the third time I have ordered parts here and they didnt call me when they where in.Its hard to run a lawn care business when I cant count on parts and service. I bought my gravely from them. But can honestly say I will not be buying another one from them. And I really wanted a new gravely this year.From buying the mower to now I have not have a good experience. Ok at best. One time the parts guy asked if I bought it there. Not sure that matters?

Ch
Review №22

Everytime I had experiences with union trailer from my purchase of a 2019 stealth trailer and also on two other occasions. Staff exceptional. Work exceptional. I run a business where downtime costs money. They have always got me in and out same day. Thank you for the services you do. And Ill always be your return customer.

Ro
Review №23

Friendly fast service. They have a good variety and able to order what you want.

Ga
Review №24

Very Helpful, carry Midsota trailers.

Po
Review №25

I stopped in and purchased a Gravely zero turn. First for the positives I got a great lawn mower at a great price. Sticker price was what was paid just had to add tax. Did offer free delivery within 50 miles. Didnt go that route because I really wanted to use my new toy. Now for the negative. The sales person was subpar. If I didnt go in knowing that I wanted to buy that specific lawn mower I probably would not have made a purchase. Salesperson did a poor job Im actually selling the lawnmower to me. Salesperson knew less about the lawn mower than I did. I will say the sales person was not rude or short with me. He also give me space when I first arrived to browse. All in all okay experience. I dont know if Im just old-fashioned I just want the sales experience. Would recommend to a friend just do your own research before arriving.

Ro
Review №26

Did a great job of finding an axle to fit my pontoon trailer!! Very helpful!!

Ka
Review №27

Union Trailer & Power Equipment takes care of servicing and supplying all of my lawn care equipment for my Property Management company. They always have competitive and fair pricing. The staff has alway been extremely helpful and knowledgeable.

Je
Review №28

I purchased a snow thrower from Union Trailer on the recommendation of a couple of friends. I was not disappointed. They were sold out of the snow thrower I wanted at the time I called but had more coming in on a truck. They were great about communicating with me when the shipment arrived and set up a delivery date. They had a delay on the original delivery day but called to inform me and had it to me the following day. Friendly customer service. The snow thrower was delivered ready to go. The delivery person was friendly and went over the operation of the equipment. I highly recommend and would purchase from them again!

Xa
Review №29

I visited Union twice, to shop for a utility tractor, the first time, there were no salesmen on site. The second time I was able to talk to a salesman and actually test drive the tractor I was interested in.After the first visit I visited their website and requested more information in an e-mail, and I received an automated reply stating that my request was received and someone would respond soon. That never happened.The second time I visited I talked to Mark. One of the things I asked him was about the warranty, he admitted that he didnt know but would find out and contact me by either telephone or e-mail. Before I left I advised him that I was not contacted in response to my email, to give him a heads up that their system was not working as it should, that was a week ago.Yesterday I bought a new tractor from a different dealership. One of the reasons I did not buy at Union is if they dont care enough to answer questions before the sale, what kind of care will they give after the sale?EDITDid you even read my review? Your response was very generic. In my review I plainly stated that I bought a tractor from a different dealer. Why on earth would I want to talk to anyone at your dealership, you missed the boat, that ship has sailed, too little too late, auf Wiedersehen, goodbye!

Ch
Review №30

Wonderful service

Le
Review №31

Incredible service! Had a bearing go out on my horse trailer on the way to a show. In an hour and 40 minutes they had me back on the road. Everyone else in the area refused to help me! This was really above and beyond, very impressed! Feel like 5 stars are insufficient!

Iz
Review №32

After inquiring about a trailer and getting qualified for it. I was forced to buy another trailer through someone else. I kept getting ignored and pushed aside for a month 4 1/2 Weeks went by and they still couldnt get me the trailer. they then leave me a message saying hey if you could give us a call that would be great otherwise we are going to sell the trailer we are here to sell trailers.... clearly not lol

Ma
Review №33

Great place got me in and out quick for service highly recommend

Mo
Review №34

They nice a nice selection of trailers and equipment. But I have issues with the service. More often then not it was poor.

Wh
Review №35

This place saved us when our wheel bearing and hub went out on our travel trailer trying to get home from vacation, none of the RV service centers could help us because they said it was a special order part or they were not open on weekends. Outstanding customer service and a huge selection of parts and equipment. This will always be a place we will reccomend for anyone in need of parts, trailers, mowers, etc. in the state of Wisconsin A++ rating!

ch
Review №36

Shopping for a new trailer. Fred gave us many options. Very easy to deal with. Well come back when its time to buy.

Cr
Review №37

They are really competitive with the prices of their tractors

An
Review №38

If you are making a delivery there is no available parking here or on the street. The lot has room to maneuver. They unload pretty quick and will thoroughly inspect everything.

Br
Review №39

Bought a zero turn gravely great service. Very nice salesman

Br
Review №40

This past year I bought a couple of new trailers from union trailer. Good prices and nice people to deal with. Thank You.

Jo
Review №41

Great to deal with , no hidden fees or cost . Up front pricing and very friendly sales staff. High quality trailers, especially the aluminum ones.

Jo
Review №42

Very helpful staff!!!

Gl
Review №43

Helpful and very knowledgeable and our snowblower was in stock.

Ph
Review №44

Needed parts for my chainsaw and they had them in stock, even installed them. Very happy.

Da
Review №45

Thanks Josh, great people to work with, made buying my new Big Tex trailer quick and easy

Bi
Review №46

Jim Oas was great to work it. Fair prices on trailers and great customer services. Jim helped us look for trailers we could buy furnished for camping and cattle trailers. Will return.

Jo
Review №47

I stopped there to look at zero turn mowers. Nice new place with a large selection. In the end I purchased from Barstow street auto based solely on price.

Io
Review №48

Happy with my new trailer, and was a pleasure to work with Jim, fast and easy process. Best deal so far and worth to drive 300 miles from Chicago.

Ji
Review №49

They are terrible said they had a trailer they did not have at one price and were going to work out a deal on the next size up and the sales person I talked had no idea what he was doing he wouldnt call back then I talked to another guy and told him what was going on he laughed and said he would call me back. I was dealing with these clowns for three days when the second guy did not call me back for 2 plus hours I went on the internet and found frenchville trailer sales who had the trailer I WANTED and had a reasonable price I bought it and picked it up the next day beware of this dealer seems shady!

Te
Review №50

Really nice! Very country live the big bear, as you walk in the door.

mo
Review №51

Broke the drive belt on my HD 60, stopped in to get a new one. They didnt have one in stock so they went out in back and took one of a new machine...Now that is customer service 😂😂

Ke
Review №52

Trailer had to be brought back three times to get one simple fix.

Ta
Review №53

Great place for any trailer or lawn equipment needs

Br
Review №54

I had a trailer that needed a new set of bearings. They told me it would be better to replace the whole hub. after 3 trips I finally got the correct hub and replaced it. (I brought in the old one for reference each time) When I looked at the other side, i thought I should replace it too. I went back and asked for the exact same part, but the tech decided to re-measure everything and sent me home with the wrong sized hub. not even the same type of hub I got the first time. i mentioned this before I left, but was ignored and told it would work. so, another trip back... this time a different tech looked up my first hub info and got me the exact one i needed. 5 trips... ok i thought, not happy, but, only cost me about $50 to replace both wheel hubs. 2 weeks go by and I borrowed my mothers trailer (a union trailer), and noticed the hubs were a little warm after driving 50 miles. So, i think, this place cannot be that bad, i will try them one more time.... I took the trailer in and asked them to re-pack the bearings. this was a wednesday.i was told it would done early thursday or friday. almost 2 weeks later, still no call. finally i get the call and was told the bill is $240. I called back and said what?. The bill was immediately changed to $155. ok...Today I go and pick up the trailer, I ask why so much.they get $80/hour and apparently it took an hour and half to replace the bearings... they did not repack the bearings, they put new ones in. ok, so for $24 in parts, they charged me $120 in labor. not a very good experience at all!!!!beware!

St
Review №55

My trailer broke down as I was driving through town. These guys went out of there way to take care of me. Glad I chose them.

Li
Review №56

I bought a Stihl weed whacker!

De
Review №57

Josh and his team have a great location with a ton of quality trailers to choose from!

Vi
Review №58

Very helpful.

De
Review №59

I always do business there very easy place to do business with

NC
Review №60

Best place in Eau Claire for your Cargo trailer needs

Ph
Review №61

Stihl side has poor customer service. Guy used to run the hardware store by Pinehurst. He shouldnt be in business.

Da
Review №62

The service is poor. Don’t bother going there on a Saturday you will wait forever to get any assistance.

Do
Review №63

Had the right vent cover for my enclosed trailer

AL
Review №64

Quickly in and out with what I needed.

Jo
Review №65

Great people and business

Da
Review №66

I already did

Jo
Review №67

Your one stop shop for all trailering needs. Also sales and service for all your power equipment needs.

Mi
Review №68

Great knowledgeable staff

ph
Review №69

Professional Staff and Great Equipment

Ha
Review №70

Bought a trailer but its ok quality

Br
Review №71

Good guys.

Pa
Review №72

Good variety, competitive prices

Mi
Review №73

Great place

Ja
Review №74

Prices are ungodly

Al
Review №75

I love union trailer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Information
100 Photos
75 Comments
4.4 Rating
  • Address:1307 122nd St, Chippewa Falls, WI 54729, United States
  • Site:http://www.uniontrailer.com/
  • Phone:+1 715-874-6363
Categories
  • Tractor dealer
  • Trailer dealer
  • Lawn mower store
  • Trailer repair shop
  • Truck rental agency
  • Trailer supply store
  • Trailer rental service
  • Utility trailer dealer
  • Lawn mower repair service
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8–11AM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations