Mike 10/10! Start to finish he was honest and gave me a the best service ever. During this time(covid) it’s hard to find people like Mike. I didn’t mind spending 2g on my tires I would’ve spent more if I had to only at City Tire of Chicopee. Probably one of the best customer service around western mass! All your car needs, Mike got you! Thanks Mike!

Mike and his crew are top notch at what they do , friendly and professional. One of the cleanest waiting areas youll find . 👍👍

They were fantastic. Got me in quickly to fix my a/c. Reasonably Priced..Personable.. Great place! Thank You City Tire! Im ready for the next heatwave.

Very good experience. booked an appointment for a simple oil change, arrived on time was out in about 25 minutes. no nonsense and followed through with expectations. cant ask for more really.

In and out as scheduled and found a good set of tires at a reasonable price

Good guys. Jim helped me out

Very helpful,professional, kind people that go put of their way to help thanx

City Tire in Chicopee is the absolute best!! The dealership found a nail sideways through the tire tread but couldnt be bothered with taking the tire off to get it out. Dealership sent me to another tire company but they wanted me to leave my vehicle for a whole day. I went to City Tire in Chicopee and Mike, the assistant manager got the nail out and the tire wasnt leaking any air. Hardly any wait time at all. The guys at City Tire are the absolute best. Bought two sets of tires from them. Excellent customer service! Kind and polite every time Ive been there.

Really good ppl that work there...they always answer all my questions about my car....

The staff are very polite, friendly and helpful

Always super helpful!

Fast service. Highly recommend.I had an issue with my car and had it towee to another place they were unable to help me. So i got my car towed here. They told me they would be able to look at a couple days later. Only a couple days later it was already fixed and ready to go for cheaper then everyone else. The staff is friendly and kind and extremely helpful with all your needs. I will definitely be going back in the future. I dont think i could say anything bad about the wonderfully awesome people.

Andy the owner is a great and honest person. He took great care of my car and always gets the job done on time. What drew me here was my 70+ year old father who waited 2+ hours at Town Fair, got fed up, and stopped in to see Andy. Andy not only took him right away without appointment, but swapped over his tires for free! Absolutely couldn’t recommend these guys enough.

This is the only place I trust to care for my vehicle!!

They took care of a issue unrelated bro my need for tires that helped me out immensely.

I recently moved back to town and hit a pothole which destroyed one of my tires. I called as soon as City Tire opened and they were so awesome over the phone, ensuring me they could help me.I came in that morning and they got my tires fixed right away. Super friendly, super helpful answering questions and making recommendations! Highly recommend them!

Amazing customer service! I came in past noon really needing a tire today. They did not have it stock (it had to be a specific one since my car is new and AWD) nor did any other their local places but after making multiple phone calls, Andy was able to get a tire the same day for my vehicle. Super quick and efficient.. Thanks guys!

Needed 4 new tires for my car. They had the best prices. Service was ok and work was done right

Awesome service at this place. Andy and Mike are awesome. We do a lot of business with these guys and always a quick turnaround.

Brought a set of tires to have swapped out onto my rims, and they did it fairly quickly, the right way, no issues, and the price was better than most places. I will def come back here for all my tire stuff from now on.

Professional service. New set of tires and an alignment took exactly as long as I was quoted. Facility is clean and comfortable to wait for your vehicle. Glad I chose Mike at City Tire when I needed a new set of tires on my truck!

Walked in, the 2 guys couldn’t have been nicer. I had them put my new wheels on. They gave me a price that beat the others on memorial, had me in and out in no time, let me watch inside and just ask questions just to learn. Eddie couldn’t have been nicer, explained everything he was doing. Both guys were really cool and meticulous. It was refreshing since I’ve had some bad luck with places on memorial. These 2 were awesome and I’ll be back for sure. I’ll gladly tell others as well with confidence.

Best tire shop in town I always take my personal vehicles and my work vehicles here to get all my tires

Got the best price in the area on the best tires, Goodyear All Season F1s(my opinion), service was good and thorough. Was referred to this location in the past from a couple of friends and they weren’t wrong. Service Mgr. was diligent and responsive to concerns. Though they did not recognize any play in the front pass wheel being a tie rod issue, but it wouldn’t be something unless they really looked hard enough. No worries, new it was there, just didn’t know exactly what it was until it failed inspection, still, a job well done.

I just recently purchased 4 new tires for my Audi Q5 at City Tire. Top quality tires and excellent Workman ship and they were able to give me better pricing. It’s amazing how much better my car drives and I feel so much safer!Thank you to all the guys at City Tire Co.

Awesome customer service! Honest, helpful, friendly... I would highly recommend!

Excellent service

Nice people, know their business. Comfortable waiting room. Quick friendly service.

I had 2 flat tires and needed a place to get it towed too. A few people have had bad experiences at town fair tire and I did not want to go to them. I spoke with Andy and he asked my budget and tire needs. My car takes a star,he size tire and they had a great toyo tires in stock. Once my car was towed to them It tool less than an hour to install 4 tires. Overall I was very happy with everything. I would recommend them to anyone

We always get great service and prices here. Andy and Mike are knowledgable and always helpful. We highly recommend the Chicopee City Tire and all City Tire locations. 🛐🇺🇸🙂👍

The guys are great here! Always accommodating and great service!

The guys at City Tire in Chicopee are the best. Theyre so honest and helpful

Only place I truly feel comfortable bringing my car, whether it be for repairs or maintenance. Cannot speak highly enough of the staff and work.

Real good price real fast service very happy would definitely recommend

They always have better products available for better prices than their competitors Ive found by comparison. The staff is courteous, clean and friendly.

Excellent job...❤❤❤

Excellent customer service and reasonable price.

Never a bad experience at this location! All the guys are polite and professional! I wont go anywhere else for tires!

Its our go to place for great deals on tires and service.

Always professional and willing to help. Showed me what else needed to be done and what they could do for me.

Flexible and quick service, nice staff, and really good prices!

Always great service at this location. Management is honest and dependable.

Excellent service! Reasonable prices!

Outstanding service very cordial they know their stuff

Great service kind polite took care of my car like a NASCAR pit crew

Ive been coming here for years. Great customer service and they never do repairs you dont actually need.

This location was good, they listened to my concerns, and did everything as I wanted, they went as far as making a few modifications, (free) to make the car ride better.

Very thorough and price is always fair and they keep you going straight for sure !! 👌👌

They always help us out for a very fair price!

Great team and service...thanks Mike and Andy!!!

Awesome. They are great every time.

Fast service & nice people 10/10

Exceptional help and understanding they were closing in 5 minutes on a Saturday my car had failed inspection for one front tire so I got to City Tire quickly I got two new tires at a great price went right back got the new sticker I highly recommend this business.

Always willing to help, I was in a bind and they were there to assist.

Gr8 atmosphere everyone was nice

Theyve caused me great aggravation over 2 tires in which I have warranty, receipt, pictures and proof of mileage on after I took their professional opinion and invested the money on all 4 tires. Most places when you get all 4 tires you get an alignment free of cost. They failed to do so.... 5 months later; less then 300 miles, my tires are bald and according to them my tires arent covered. And they dont carry the tires they sold to me anymore. Coincidence much? They only opt to give me tires at their price or to get work my car needs with them and theyll throw in free(not really free) tires. Both in which require me coming out of pocket again when I specifically told them prior to purchasing tires I have already put far too much money into car so if it required more money than what the car is even worth i was going to junk it, but manager conviced me otherwise. In previous conversation, he stated that besides loose front parts and tires, car was in good condition so worth investing tires being that its regular maintainance. Now they talking about major rear end probs and alignment on top of what was noted. If that was case, I would have never invested tires though! Of course they were just trying to make sale though. Now Im screwed_carless for a good week because manager insisted on waiting for him to get back from vaca to see what he could do for me. Meanwhile Im catching bus and finding rides to work when I see manager in City Tire service truck itself. Yes, manager who was on supposedly on vaca and wanted to help. You think Im going to bring it to him after that???? Negative! Cant be trusted. Not only was it a waste of money, but HUGE inconvenience on their part!!!! Id NEVER do business with them again and I suggest if you dont want to be ripped off you dont either!

Best place and cheap prices to buy your tires. Such friendly people.

These guys always offer great service at a great price compared to some of thieves in tow and the Saturday hours really help you to not lose work just to take care of simple maintenance items.

Very nice and fast

The team at this location is awesome!

$2500 for a brake line replacement? I guess that’s why it’s called city tire anything more than wheels is too complicated?

Quick professional service! Thank you!

Really nice people here !!

Fair and helpful professionals.

Great job as always!!!

Very Professional staff

Decent prices

Awesome Service!!!!!!!! Wooooooo!!!!!!!!!!